I wanted to buy a small TV, not the most glamorous thing. Harrison fully engaged and gave me good advice, with no hard sell. The delivery team, Karol and Paul, were excellent too. Good communication... Se mere
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Se, hvad kunderne siger
Purchased a TV recently and it was delivered today. The whole experience with Richer Sounds (Leeds branch) has been excellent. They beat the competitors’ price straight away (thank you Harry), delaye... Se mere
Virksomheden har svaret
Got a call to say they were ten minutes away, which was appreciated Very friendly man who brought the items into my home and advised to contact if there were any problems Excellent customer servic... Se mere
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Buy all my TV’s from Richer Sounds because of the professional service and impartial advice. Ellis in Prestwich store was very knowledgeable and patient. The delivery was very straightforward Tracy an... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktoplysninger
Richer Sounds, Hankey Place 3 - 4, SE1 4BB, London, England, Storbritannien
- 0333 900 0093
5,0
Fremragende
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I have been a long time customer of…
I have been a long time customer of Richer Sounds from way back when I was in my teens...
But this was the first time I have anything delivered.
What can I say apart from exceptional. I was given a delivery slot of between 10-12. Then I was contacted with a delivery time as they were nearer.
Tracy and Rob were very polite and helpful they are a credit to the company.
Once again many thanks....
20. april 2026
Uopfordret anmeldelse
Besvarelse fra Richer Sounds - Distribution
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
We had to have a specific delivery time…
We had to have a specific delivery time and Trav and Rob went out of their way to accommodate us. Thank you.
22. april 2026
Uopfordret anmeldelse
Besvarelse fra Richer Sounds - Distribution
Thanks for your 5 star review, we look forward to seeing you again next time
Tracy and Rob courteous and efficient
Tracy and Rob courteous and efficient. Thanks
21. april 2026
Uopfordret anmeldelse
Besvarelse fra Richer Sounds - Distribution
Thanks for your great feedback and for supporting local business.
Gave good service from time of ordering…
Gave good service from time of ordering to delivery. Was given time estimate on the day and delivery driver called nearer the time to say they were on their way
22. april 2026
Uopfordret anmeldelse
Besvarelse fra Richer Sounds - Distribution
Thanks for your kind review, we look forward to your next visit.
Huge thanks to Trav and Rob for the…
Huge thanks to Trav and Rob for the seamless delivery of my new TV! They were fast, polite, and handled the equipment like it was their own. Zero stress and great communication. Highly recommend this duo for any big deliveries!"
22. april 2026
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Besvarelse fra Richer Sounds - Distribution
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Top class service from Gareth and Ian
Top class service from Gareth and Ian. Overcame the location difficulties with ease and arrived on time. Excellent communication and polite throughout. They are a credit to RicherSounds. Highly recommend this service to others 👍🏼
22. april 2026
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Besvarelse fra Richer Sounds - Distribution
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Reliability from start to finish
Great communication from the delivery driver Gareth before delivery, and very polite on arrival. Excellent service and reliability from the very start of purchase from Richer Sounds.
22. april 2026
Uopfordret anmeldelse
Besvarelse fra Richer Sounds - Distribution
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Delivery
Great company, competitive prices and delivery prompt and efficient with a friendly delivery driver.
21. april 2026
Uopfordret anmeldelse
Besvarelse fra Richer Sounds - Distribution
Thank you for your 5 star review, it’s lovely to read your comments.
5-star service
5-star service! Super fast delivery and great communication. They called ahead to coordinate the timing, and Tracy and Rob from the delivery team were incredibly helpful, bringing the package right into the house for us. Highly recommended.
21. april 2026
Uopfordret anmeldelse
Besvarelse fra Richer Sounds - Distribution
Thanks for your 5 star review, we look forward to seeing you again next time
Tracy ,Rob courteous and professional…
Tracy ,Rob courteous and professional in every aspect of the delivery process, thanks again.
21. april 2026
Uopfordret anmeldelse
Besvarelse fra Richer Sounds - Distribution
Thank you for your 5 star review!
Rob and Tracy
Rob and Tracy, delivery team, many thanks. Excellent service.
21. april 2026
Uopfordret anmeldelse
Besvarelse fra Richer Sounds - Distribution
Thank you for your 5 star review, it’s lovely to read your comments.
Excellent service and price.Excellent…
Excellent service and price.Excellent communication from purchase to delivery
21. april 2026
Uopfordret anmeldelse
Besvarelse fra Richer Sounds - Distribution
Thank you for your wonderful feedback
Excellent delivery service from start…
Excellent delivery service from start to finish. The TV arrived right on time, was handled with great care, and the delivery team was professional and courteous throughout
17. april 2026
Uopfordret anmeldelse
Besvarelse fra Richer Sounds - Distribution
Thanks for your feedback, great to read you were happy with our service.
Unwise to shop anywhere else
I use Richer Sounds exclusively as it combines first class product knowledge with good old fashioned customer service and excellent pricing. In addition it was delivered by Rob a staff member who gave me excellent advice about setup and also how to look after the screen. Highly recommended.
20. april 2026
Uopfordret anmeldelse
Besvarelse fra Richer Sounds - Distribution
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
1st experience with Richer Sounds…
1st experience with Richer Sounds excellent.
Delivery of TV on time by a really friendly & helpful young man.
Would definitely use this company again and recommend.
17. april 2026
Uopfordret anmeldelse
Besvarelse fra Richer Sounds - Distribution
Thanks for your feedback, great to read you were happy with our service.
Our delivery drivers Karol and Paul…
Our delivery drivers Karol and Paul were brilliant. Excellent customer service throughout. Polite, friendly and went out of their way. Checked where we wanted the tv put in the house and made sure it was safe and stable. Would definitely recommend!
16. april 2026
Uopfordret anmeldelse
Besvarelse fra Richer Sounds - Distribution
Thanks for your 5 star review, we look forward to seeing you again next time
Efficient & Trustworthy. We always use Richer Sounds due to…
We always use Richer Sounds due to their expertise, efficiency, trustworthiness & personal social skills.
Delivery today was fast & efficient. Very helpfully they called to give us a 15-20 min window within the previous 3 hour window the day before.
16. april 2026
Uopfordret anmeldelse
Besvarelse fra Richer Sounds - Distribution
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Great delivery service from Zak and…
Great delivery service from Zak and Ian.
Called 20mins before delivery and placed TV where I asked
15. april 2026
Uopfordret anmeldelse
Besvarelse fra Richer Sounds - Distribution
Thanks for your great feedback and for supporting local business.
Excellent communication
Excellent communication and delivery service. Both Zak & Ian couldn't have been more helpful or friendly. Very professional, polite and efficient.
Really good to see that excellent customer service is still important to some companies.
15. april 2026
Uopfordret anmeldelse
Besvarelse fra Richer Sounds - Distribution
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Richer sounds delivery service
Trav and Rob delivered our tv on Tuesday the guys were very professional and polite . Makes a change from some delivery companies. Richer sounds these guys are a credit to your company.
14. april 2026
Uopfordret anmeldelse
Besvarelse fra Richer Sounds - Distribution
Thanks for your kind review, we look forward to your next visit.
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