I had an excellent experience with Richard Sounds Croydon, thanks to Dominic. He is one of the most helpful members of staff I have ever come across. From the moment I walked in, Dominic went above... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I bought a Cambridge audio MXN10 streamer on-line. I had a helpful chat on the phone and have had excellent service since with set-up help and all queries answered helpfully and quickly. Recommended.
Virksomheden har svaret
Very helpful shop staff. Took his time explaining the difference options available to us. Very knowledgeable on the products. He was call Dominic in the south Croydon shop.
Virksomheden har svaret
The team in store were incredibly helpful, didn’t hesitate to apply a price-match discount, and called me later that day to confirm the order had gone through (having requested set up of 3x PayPal pay... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktoplysninger
109 South End, CR0 1BG, Croydon, Storbritannien
- 0333 900 0033
4,9
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
For me it’s important to shop locally…
For me it’s important to shop locally as Richer sounds employs local people and it drives our economy
They did a great job and always try to be helpful they also price matched so I got a great deal too,
18. marts 2026
Besvarelse fra Richer Sounds - Croydon
Thank you for your wonderful feedback
I ordered online and collected in…
I ordered online and collected in store. The process was really easy and the communication excellent.
The team in the shop were brilliant too - informative and answered questions.
9. marts 2026
Besvarelse fra Richer Sounds - Croydon
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Knowledgeable and friendly
2. marts 2026
Besvarelse fra Richer Sounds - Croydon
Thanks for your great feedback and for supporting local business.
Had no issues
Had no issues, purchase and delivery great my local branch very freindly and dont hassle you. HIGHLY RECCOMENDED.
1. marts 2026
Besvarelse fra Richer Sounds - Croydon
Thanks for your great feedback and for supporting local business.
Dominic went out of his way to ensure…
Dominic went out of his way to ensure my order was delivered promptly
Service in Croydon shop was excellent -knowledgeable without being geeky
6. marts 2026
Uopfordret anmeldelse
Besvarelse fra Richer Sounds - Croydon
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Simple. Why wouldn't you
Richer sounds always give great advice. Price match so why go anywhere else.
Aftercare is always brilliant..
27. februar 2026
Besvarelse fra Richer Sounds - Croydon
Thank you for your 5 star review!
Very pleasant people on the phone
Very pleasant people on the phone, was delivered next day and was packed well and worked well.Definitely use them again
2. december 2025
Besvarelse fra Richer Sounds - Croydon
Thank you for your wonderful feedback
The perfect blend of high tech products…
The perfect blend of high tech products with human support. After sales support was incredible. One of the best businesses Ive come across. Go for the home theatre! You won't regret it.
24. november 2025
Besvarelse fra Richer Sounds - Croydon
Thanks for your feedback, great to read you were happy with our service.
Besvarelse fra Richer Sounds - Croydon
Thanks for your great feedback and for supporting local business.
Have always gone to richer sounds!
Have always gone to richer sounds for good prices and friendly knowledgeable staff
7. februar 2026
Besvarelse fra Richer Sounds - Croydon
Thanks for your feedback, great to read you were happy with our service.
Always great service from the Croydon…
Always great service from the Croydon team. Plus an added bonus of a large refund on my faulty TV under the Richer Sounds 6 year guarantee.
I had already purchased my new TV and the refund was handled, without a fuss, over the phone.
I always recommend Richer Sounds to friends and colleagues.
15. februar 2026
Besvarelse fra Richer Sounds - Croydon
Thanks for your great feedback and for supporting local business.
first class service as always i would…
first class service as always i would not think about going anywhere else for my hifi needs
13. februar 2026
Besvarelse fra Richer Sounds - Croydon
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
I bought a portable cassette player 3…
I bought a portable cassette player 3 months ago. Devloped a structural issue which meant I couldn't play cassettes on it. Took it back to Richer Sounds in South Croydon & they changed it immediately.
I'm really impressed with the level of customer service they offer
11. februar 2026
Besvarelse fra Richer Sounds - Croydon
Thanks for your great feedback and for supporting local business.
Salesman Richard very knowledgeable…
Salesman Richard very knowledgeable again, very helpful and polite.
10. februar 2026
Besvarelse fra Richer Sounds - Croydon
Thanks for your great feedback and for supporting local business.
Besvarelse fra Richer Sounds - Croydon
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Paul Wiley gave great recommendations…
Paul Wiley gave great recommendations and service!
10. februar 2026
Besvarelse fra Richer Sounds - Croydon
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Wonderful!
Approachable, friendly, confident and extremely knowledgeable staff. Speedy delivery of items not in stock and follow up phone call to confirm delivery at store.
Very happy to dispose of old items including a monster CRT TV!
7. februar 2026
Besvarelse fra Richer Sounds - Croydon
Thank you for your wonderful feedback
Good helpful staff.
30. januar 2026
Besvarelse fra Richer Sounds - Croydon
Thanks for your 5 star review, we look forward to seeing you again next time
It was easy to sort out what to buy on…
It was easy to sort out what to buy on the Richer Sounds website before phoning up to order. The staff I spoke to were helpful though it did take several calls and a few days to finalise the purchase. This was due to my 'non-standard' location which those of us who live on islands always find a tad irritating. We are well connected via Royal Mail and all known couriers! Anyway the TV arrived today in good order and I am part way through getting it connected. Looks good so far.
3. februar 2026
Ordering was easy and expected delivery…
Ordering was easy and expected delivery dates were kept to.
3. februar 2026
Besvarelse fra Richer Sounds - Croydon
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.