Paul provided good clear honest advice in shop. Listened to requirements and provided options. Happy with multiple visits without expecting a decision. Price matched when ready to buy. Have bought fr... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Paul provided good clear honest advice in shop. Listened to requirements and provided options. Happy with multiple visits without expecting a decision. Price matched when ready to buy. Have bought fr... Se mere
Virksomheden har svaret
Helpful staff. Product good price and delivered on time. The only thing which was not good was the payment process. It didn't work after several attempts. However the staff member (I think he was call... Se mere
Virksomheden har svaret
I bought a wall television and a sound bar and ordered an appointment with the installer. The installer arrives and said that the television was too big. Richer Sounds changed my products and gave me... Se mere
Virksomheden har svaret
I decided to get a new radio for the kitchen and came across Ruark through Richer Sound. Unlike other retailers Richer sounds provided another 4 years warranty for free on top of the two years manufa... Se mere
Virksomheden har svaret
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
25 Hills Road, CB2 1NW, Cambridge, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
What can l say “nothing” if you are reading this you are wasting your time.
Just have a good look at what’s on offer, in store, online, what ever method you have, make your mind up, look at the offers that go with it and buy.
That’s it, you can go and get stitched up somewhere else now, because that will never happen at Richer Sounds. I could say so make you would not beleave me, so just do it and sit back and enjoy your purchase.
I KNOW NOW DO IT

Besvarelse fra Richer Sounds - Cambridge
Great experience, very happy with product. I think they need to up sales people at the weekend

Besvarelse fra Richer Sounds - Cambridge
Good advice , good prices and efficient delivery , not the first or last time i will buy from this company

Besvarelse fra Richer Sounds - Cambridge
Your staff were v helpful and answered any Qs I had. I had problems with my computer but they got back to me by phone. The item I chose was ideal and it arrived v promptly. The usual excellent service from my audio vendor of choice for many years.

Besvarelse fra Richer Sounds - Cambridge
Great experience end to end. Tom was polite and very helpful, explaining the delivery process and answering all our questions. We were kept informed on the day of delivery of progress and timing.

Besvarelse fra Richer Sounds - Cambridge
It was great to try out a range of speakers before buying. I ended up buying a different set as a result which are much more suited to my listening taste. A great buying experience.

Besvarelse fra Richer Sounds - Cambridge
I’ve been buying hi-fi equipment from Richard Sound Cambridge since my first system, and I’ve always had excellent service. Most recently, I ordered a pair of Harbeth P3 speakers from them. They kindly arranged an audition by sourcing a new P3 from Harbeth, and they also offered me a very good deal. Paul was especially helpful throughout. Based on my experience over the years, I’m very happy to recommend Richard Sound Cambridge.

Besvarelse fra Richer Sounds - Cambridge
The staff at Richer Sounds in the Cambridge store are so helpful and always ready to help with any questions

Besvarelse fra Richer Sounds - Cambridge
Olivia the store manager friendly helpful and honest. Good service.

Besvarelse fra Richer Sounds - Cambridge
Helpful Staff and good location.
Olivia was very helpful and patient. Gave good advice.

Besvarelse fra Richer Sounds - Cambridge
Couldn’t have been more helpful. Knowledgeable staff with good advice. Used several times previously and will definitely be using again next time around. Great Service Richer Sounds 👍

Besvarelse fra Richer Sounds - Cambridge
The staff at the Cambridge branch were extremely helpful with their expert advice and product knowledge. They took a great deal of trouble to find the product which would match our needs and to arrange a demonstration so that we could be sure of this. Excellent service.

Besvarelse fra Richer Sounds - Cambridge
I bought a pair of headphones online from Richer Sounds, having bought all of my HiFi from them over the years.
The process was straightforward and I'm pleased with the headphones.
The only oddity was that I opted for the option for them to be delivered to the store; I was expecting an email from them, and instead had one from DPD, saying they were to be delivered. It turned out they were being delivered to the store! This was unnecessarily confusing.
I then received a phone call from the store to say they were in. Picking them up was straightforward, and staff were helpful.

Besvarelse fra Richer Sounds - Cambridge

Besvarelse fra Richer Sounds - Cambridge
I waited 30 days before submitting this report as there was a 30 day promotion on the TV that I purchased, this was honoured with just a few relevant questions (as to be expected) from LG. The price of the TV was excellent, delivery was free (the purchase had to be in excess of a certain amount) and I was given a lot of sensible and more importantly, knowledgeable advice from the friendly staff who attended me. The 6 year guarantee is certainly a plus for them (hopefully I will not need it). The two man delivery (due to the size and weight) was arranged around my availability and was on time with text messages to keep me informed. Overall I am happy with the deal and also happy with the way I was treated from start to finish. This is not the first time I have used Richer Sounds and I am sure it will not be the last.

Besvarelse fra Richer Sounds - Cambridge
Had a really constructive and informative chat with a member of staff in the Cambridge branch, which helped me decide on my online purchase.
Price was great, got a good deal, and delivery was spot on.
Doubt I will buy a TV from anywhere else now.

Besvarelse fra Richer Sounds - Cambridge
Very helpful sales staff, the price beat guarantee was promptly applied and delivery was within a couple of days. Delivery guys were lovely. A great experience overall.

Besvarelse fra Richer Sounds - Cambridge
I was very impressed by Paul ,the deputy manager at the Cambridge Branch. He went out of his way to help me sorting out a issue with the item I bought. He was very professional and made feel at ease and calm in dealing with the problem. I left the store fully satisfied.
Thank you again, Paul.

Besvarelse fra Richer Sounds - Cambridge

Besvarelse fra Richer Sounds - Cambridge
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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
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