We had an ongoing issue with our dishwasher that the Respond Engineer was determined to resolve. He arrived on time and was both polite and friendly. He fixed our dishwasher problem and left the area... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The technician arrived within the scheduled time frame. He was polite and knowledgeable. He fully tested the oven and replaced an heating element which was actually working but in danger of failing, a... Se mere
First of all the time I had to wait for an engineer to attend my machine was very short - I called on a Friday to report my washer/dyer wasn’t working and an engineer arrived three days later on the M... Se mere
Amazing So quick to arrange an appointment for a broken washing machine and the expertise of the engineer was amazing - great knowledge, knew exactly what the problem was and fixed it within 20 min... Se mere
Virksomhedsoplysninger
Om Respond Services
Skrevet af virksomheden
We pride ourselves on our technical expertise, built up through our many years of experience providing warranty repair service for AEG, Electrolux and Zanussi appliances.
Our engineers work very hard to give you the best results and avoid multiple visits.
Whether your AEG, Zanussi or Electrolux appliances are covered by the manufacturer's warranty, an extended warranty or you just need to pay for a repair, please call us directly on 01245 490300 to book a repair for you.
Kontaktoplysninger
42 Robjohns Road, CM1 3DP, Chelmsford, Storbritannien
- 01245 490300
- customerservice@respondservices.co.uk
- www.respondservices.co.uk
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 17 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Diligent in the job
Diligent in the job, informative and explained what he was doing and why and respectful of my home. It was a pleasure.
Oven repair.
I was informed by text the day before your engineer was due the time slot allocated to my oven repair. Your engineer arrived within the time slot allocated and fixed to problem. Your engineer was polite and efficient.
Kevin and his team were very helpful
Kevin and his team were very helpful, professional with sound knowledge of my appliance. I will recommend them and use them again.
Washing machine repair - prompt service
Booked a washing machine repair on-line, quickest time was a few days ahead. Respond Services called a couple of hours of me booking the appointment and offered me an appointment the next day which was very helpful. The engineer resolved the issue and was very informative as to what the issue had been. A great service thank you.
Simply Excellent
Simon advised he was 10 minutes away. Very professional and solved the problem (oven door and lighting issue) promptly and efficiently.
This is the second time he has been required to attend and on each occasion he has made us feel like valued customers. Thanks
Washing machine repair
The engineer arrive at the beginning of the allocated slot time. He was friendly, got on with the repair, and left us with a working machine. Well pleased.
The engineer that did the repair was…
The engineer that did the repair was very polite and certainly knew his stuff! Repair was done in less than 30min. Great stuff!
Highly recommended: great service- The service was great and promptly…
The service was great and promptly resolved the issue
Engineer was extremely helpful
Engineer was extremely helpful, very informative and very polite!
Prompt and efficient
Engineer let me know when he would be arriving. Brought the correct part and fixed my oven in under 10 minutes.
Very good prompt service
Very good prompt service and friendly, knowledgeable engineer who identified the problem and fixed it.
Hob glass
Phoned to say on his way replaced glass cheched hob working ok cleaned up after himself took old top away
Great service
Great service. Personable, polite and professional. Got both washing machine and tumble dryer fixed quickly and found and fixed faults unrelated to the main issue. Highly recommend.
RSL was dispatched to repair my faulty …
RSL was dispatched to repair my faulty zanussi washing machine by zanussi UK customer service. I guess there’s a contract between the two companies. The engineer who came had already read my description of the problem and, upon seeing my washing machine, was able to diagnose the problem within 10 seconds. He proceeded to unscrew the back of the machine and replace the faulty heating element. The whole process took less than 10 minutes, and the washing machine worked like a charm. Well done.
Lovely friendly man who extremely…
Lovely friendly man who extremely helpful and knowledgeable
Professional and Efficient
Very friendly, professional and helpful. Efficiently gets the job done and knows what he’s doing. Happy to explain what’s needed.
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