Red funnel ferries are always very good The staff are professional and friendly. The only issue we had on our outbound sailing the lift wasn’t working which meant our disabled mother had to climb 3... Se mere

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Se, hvad kunderne siger
The staff in Southampton worked hard and managed to cram everyone onto the earlier ferry so we were celebrating an extra hour on the Island! My one concern is the lift. Disabled passengers often hav... Se mere
I had used tickets i was able to buy from my employer which i appreciate . On my return journey to the UK i was delayed in Calais for an hour and a half which meant i called Red Funnel to change... Se mere
Having had some travle issues at us for our trip we had to change our vehicle details and travel times. Red funnel accomadated our needs and changes with no fuss, no issue. A perfect service. We eill... Se mere
Virksomhedsoplysninger
- Færgerute
- også i
- Feriebolig
Skrevet af virksomheden
We are proud to be the original Isle of Wight Ferry, with over 164 years of experience sailing between Southampton and the Isle of Wight. We aim to deliver a First-Class customer experience from start to finish and operate more than 35 crossings a day. Use our easy online booking service to secure your Vehicle Ferry spot and step aboard to enjoy a range of facilities during your crossing. Customers can enjoy our premium Signature Lounge, pet-friendly lounge, licensed bar, café and retail shop plus outdoor sun decks before arriving at your destination in just 1-hour. Foot passengers can turn up and go via our Hi-Speed Red Jet service, arriving in just 30 minutes.
Discover the Isle of Wight with Red Funnel Ferries
Skrevet af virksomheden

- Just 1-Hour from Southampton
- Discover the wonderfully different Isle of Wight with Red Funnel Ferries. Set sail for sandy beaches, dramatic coastlines, rolling countryside, dazzling dark skies and charming villages; the Isle of Wight packs a lot of adventure and natural beauty into its modest size. Within an hour’s drive time, you can bask on 25 different beaches, visit more than 50 attractions, and experience the UK’s favourite Island holiday destination from end to end. Not only are we the original Isle of Wight Ferry, transporting visitors between Southampton and the Isle of Wight for over 164 years, but we also offer a fantastic selection of places to stay and visit, all bookable online via our website. Book your hotel, holiday park, cottage and your attraction tickets with us, and save on your ferry travel.
Kontaktoplysninger
12 Bugle Street, SO14 2JY, Southampton, Storbritannien
- 02380019192
- customerservices@redfunnel.co.uk
- www.redfunnel.co.uk
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 85 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Rude staff.
Rude staff.
I went on a trip with an elderly group, and as soon as the announcement was made asking everyone to make their way to the vehicles, we left immediately. There were queues for the lifts, which caused a slight delay, but despite this we were repeatedly rushed and shouted at to leave.
I understand that staff need to clear the area quickly to make way for the next trip, and I appreciate they have a job to do. However, there was no need for the rude and aggressive attitude. We were also waiting for someone who uses a walking stick but our veichle had been forced to move further along so they had to walk further. A little more patience and understanding, especially towards an elderly group, would have gone a long way.

Besvarelse fra Red Funnel Ferries
Red Jet
This is for the Red Jet. Used to be a great service, once an hour in winter, and every 30 minutes in the summer. Now it is one every 70 minutes. Clearly driven more by profit than service.

Besvarelse fra Red Funnel Ferries
Massive shout out to the guys at Red…
Massive shout out to the guys at Red Funnel Southampton. I catch the ferry daily for work as we live on the Island and commute to Southampton. I arrived for my return ferry today to find I had a flat tyre. I was asked to pull over into a bay and
Leighton changed my tyre for me and got me onto my return ferry with three minutes to spare. I am so grateful especially as a woman who travels alone. Thank you so much.

Besvarelse fra Red Funnel Ferries
Smooth transition
Efficient loading and unloading of ferry, friendly staff, almost always on time. Reliable

Besvarelse fra Red Funnel Ferries
Allowed on earlier ferry…
We arrived early and we're put on the earlier ferry , staff really friendly, really easy process.

Besvarelse fra Red Funnel Ferries
Friendly and efficient
Staff are always friendly and helpful. It’s a good and reliable service.

Besvarelse fra Red Funnel Ferries
All went according to plan
All went according to plan, boarded with no hassle, on time and disembarked having arrived on time. Had tea and some food as planned. Shame about the vaping in the forward saloon.

Besvarelse fra Red Funnel Ferries
We turned up a bit early on the morning…
We turned up a bit early on the morning of our trip but the lady who checked our booking said we could go earlier if wanted she was very nice and helpful, the crossing was very good as well so was and enjoyable trip not stressful at all

Besvarelse fra Red Funnel Ferries
Facilities all good .Smooth crossing .
Facilities all good .Smooth crossing .
Just a great trip over to isle of Wight then return to Southampton. Always use Red Funnel

Besvarelse fra Red Funnel Ferries
Experienced & informative staff
Experienced & informative staff. Efficient loading & unloading of vehicles

Besvarelse fra Red Funnel Ferries
The people make the company…
Good service from the staff from check in to boarding,,
The new red funnel coffee brand is much better than from a few years ago." Wight isle superior coffee"
RED FUNNEL came to my rescue a couple of years ago when I needed to get home urgently, when my daughter had been attacked and hospitalised,, they were absolutely EXCELLENT,,
THANKYOU TO ALL THOSE WHO HELPED ME AND MY WIFE GET HOME.

Besvarelse fra Red Funnel Ferries
Ferry was on time
Ferry was on time, loading was easy and quick. There was a good choice of hot and cold food, as well as a variety of drinks. Comfortable searing, friendly staff.

Besvarelse fra Red Funnel Ferries
No hassle check-in both sides
No hassle check-in both sides, sailings on time. Very slick and professional crew.

Besvarelse fra Red Funnel Ferries

Besvarelse fra Red Funnel Ferries

Besvarelse fra Red Funnel Ferries
I would hsve given a five but my 80…
I would hsve given a five but my 80 year old mothet who had a hip replacement 3 weeks before we travelled had to struggle to get to the lounge both ways due to a lift not working so i be not use Red funnel next timr

Besvarelse fra Red Funnel Ferries

Besvarelse fra Red Funnel Ferries
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