Nemt at finde ud af men har også været uheldig med at kodererne har været brugt og man desværre ikke bytte til et nyt uden man igen skal betale
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Hej med jer. Jeg har ved to lejligheder kontaktet jer angående et fejlkøb – første gang allerede cirka en time efter gennemført transaktion. Der er tale om et gavekort, som endnu ikke er... Se mere
Virksomheden har svaret
Skulle sende penge til en/sende en kode, nem at bruge men har ikke selv brugt app'en eller indløst et kode, skulle sende til en der ville kunne bruge pengene den dag og ikke dagen efter som ikke havde... Se mere
Virksomheden har svaret
Jeg har handlet problemfrit 5-10 gange, pludseligt går bestillingen istå, aniveligt probkemer med verificwrongen af betalongen, TRODS det er samme kort som de første 10 gange.. og ingen forklaring... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Recharge.com
Skrevet af virksomheden
Here at recharge.com, we believe in living on your own terms. Whether you want to buy call credit internationally, enjoy your favourite tv shows and music, or play games, you are in control. We've made it our mission to ensure that buying digital credit is fast, safe and simple.
recharge.com
Your one-stop-shop for call credit, prepaid credit, gift cards and so much more
Skrevet af virksomheden
- Looking for support? Get in touch ⬇️
- Do you have a question or need help with your order? Contact us at support@recharge.com for a quick reply. There are no problems, only solutions :)
- Simple
- Easy to use: Buy & send codes your way, receive them within 30 seconds.
- Convenient
- A Recharge for everyone | 750+ products on Music, Gaming, Prepaid Card, Streaming, and more.
- Secure
- Trusted by millions | +5 million happy customers around the globe (and counting).
We’re working hard on making it easy to support others safely, all over the world
It’s awesome that thousands of people stay connected every day by using our platform to top up their prepaid phones, or by sending top-ups to their friends and family
Want to top up your phone? Check. Want to top up a loved one's phone? You got it. We're here for those that love to help themselves and others. We offer safe payment options for your peace of mind, instant recharges for emergency needs and over 600 mobile operators for whoever needs mobile credit in your life.
Kontaktoplysninger
Du bør vide
3,9
God
97 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Virker altid som det skal
Købte nogle gavekort og fungerede bare super har virket hver gang og ikke som nogle andre leverandører hvor de ofte ikke virker som de skal
25. februar 2024
Besvarelse fra Recharge.com
Hello Jesper, thank you for your review, and my apologies for replying in English. It's wonderful to hear that you're happy with your purchase! We strive to provide the best experience, and your positive review motivates us to keep up the good work.
Kind regards,
Recharge.com
Elendig kundeservice
Jeg har samme oplevelse med en kode der er forældet, men pengene er sørme trukket?? Det skulle være gennem UPS, køber forsvandt, og kundeservice hos recharge.com vil bare have at jeg godkender en kode "til betaling " igen!! Jeg vil bare gerne have mine 845.42kr tilbage... 😡
17. februar 2024
Uopfordret anmeldelse
Besvarelse fra Recharge.com
Hello Gaia, thank you for your review.
We understand that you were asked to purchase codes on our website for an UPS delivery, please know that Recharge has no affiliation with delivery companies for the purposes of payment or insurance of any kind. We'd like to investigate this issue further, but we need more information to identify your order on our platforms.
We will reach out to you via TrustPilot, so please provide us with the requested information for further assistance.
Kind regards,
Recharge.com
det er ikke muligt at få købet…
det er ikke muligt at få købet refunderet. Der er ikke nogen fortrydelsesret.
10. februar 2024
Besvarelse fra Recharge.com
Hello Kunde,
Thank you for your comment.
Please allow me to assist you in English, as it is an exceptional measure in order to reply to your inquiry as soon as possible. We currently only provide support in English, Spanish, Italian, French, German and Dutch.
We would like to inform you that our Customer Service team will be happy to assist you, however for security and privacy reasons we are unable to do so through Trustpilot. Therefore, we have created a new ticket and sent an Email to the Email that was used to complete the purchase in order to further assist you. The reference number to the newly created ticket is 2070385.
We look forward to hearing from you and greatly appreciate your patience and cooperation.
Recharge.com
Hurtig og præcis
9. februar 2024
Besvarelse fra Recharge.com
Hello Poul, thank you for your review, and my apologies for replying in English. It's always rewarding to hear from satisfied customers like you! Thank you for choosing us and for sharing your positive experience.
Kind regards,
Recharge.com
Hurtig levering
2. februar 2024
Besvarelse fra Recharge.com
Hello,
Thank you for your comment.
Please allow me to assist you in English, as it is an exceptional measure in order to reply to your inquiry as soon as possible. We currently only provide support in English, Spanish, Italian, French, German and Dutch.
We are happy to see that your recharge was fast and simple, we hope to see you back on our webpage soon.
Have a nice day.
Sincerely,
Recharge.com
Det er irriterende
Det er irriterende, at købe Apple cards, son så bare bliver holdt tilbage, fordi jeg skal tjekkes i h**** og r**, for at i vil levere. Jeg har godkendt købet i banken, så burde i levere, straks, som i reklamerer med
2. februar 2024
Besvarelse fra Recharge.com
Hello Alice, thank you for your review, and my apologies for replying in English. I understand that you are not satisfied with our service because your code was not delivered.
I just checked and noticed that your order is pending verification. By verifying payments, we do our best to ensure our customers can shop safely online while taking extra steps to prevent fraud
It is important to ensure that the security measures are taken into account. This is why, in some cases, we ask a customer to complete or verification process before delivering the order, this helps us to prevent you from becoming a victim of a known scam. Please note that you can always ask for a refund if the order has not been sent to you yet.
Thank you for your understanding and have a wonderful day.
Kind regards,
Recharge.com
Det koster over 15% ekstra at indbetale…
Det koster over 15% ekstra at indbetale på et tlf nr i Spanien. Det er ikke okay…
31. januar 2024
Besvarelse fra Recharge.com
Hello Jan, thank you for your review, and my apologies for replying in English. I understand that you find our fee to be a bit too high.
The reason for the fee amount is that we want to offer you the best service possible. On our website, you can order quickly and easily from any location, 24/7. We make sure you can pay safely and you instantly get your code delivered by email (and SMS).
In order to be able to offer this, it is necessary for us to use service costs for some products. Whether you pay a service fee depends on the product you’ve chosen to purchase. We feel it’s important to be open about this. Of course, you’ll find the costs in your shopping cart before your payment.
Thank you for your understanding and have a wonderful day.
Kind regards,
Recharge.com
Jeger ikke så glad for at i sender…
Jeger ikke så glad for at i sender noget på et andet sprog da jeg kun snakker dansk men ellers er i ok
23. januar 2024
Fandt ud af alt for sent ud at det er…
Fandt ud af alt for sent ud at det er alt for dyrt at købe load til det sted hvor jeg skal bruge det.
7. januar 2024
Besvarelse fra Recharge.com
Hello Sammy,
In order to provide you with a timely service, please allow me to reply to you in English. This is a necessary exception at this moment.
I am sorry to read that you were dissatisfied with our fees.
We want to offer you the best service possible. On our website, you can order quickly and easily from any location, 24/7.
We make sure you can pay safely, and you instantly get your code delivered by email (and SMS).
In order to be able to offer this, it is necessary for us to use service costs for some products. Whether you pay a service fee depends on the product you’ve chosen to purchase.
We feel it’s important to be open about this.
Regards,
recharge.com
Super ok 👍👍👍
31. december 2023
Besvarelse fra Recharge.com
Hello,
We are glad to know that you are satisfied of our services, thank you for your loyalty !
Det er fint sted og nemt også
20. december 2023
Besvarelse fra Recharge.com
Hello, thank you very much for the review.
We are happy that we could meet your expectations. If you have any further questions or need assistance, we are always at your disposal.
To get the fastest response, please contact us directly by filling out a contact form here: https://faq.recharge.com/hc/en-us/requests/new
We are glad that you enjoy our website and wish to see you again.
Besvarelse fra Recharge.com
Hello Kim,
Thank you for your comment.
Please allow me to assist you in English, as it is an exceptional measure in order to reply to your inquiry as soon as possible. We currently only provide support in English, Spanish, Italian, French, German and Dutch.
We would like to inform you that our Customer Service team will be happy to assist you, however for security and privacy reasons we are unable to do so through Trustpilot. Therefore, we appreciate that you contact us as soon as possible through the following means:
contact form: https://help.recharge.com/hc/en-us/requests/new?ticket_form_id=360000689860
Please include your order information (order number and email used to place the order).
Once you've contacted Customer Service, one of our advisors will contact you as soon as possible (usually within 2 business days).
We look forward to hearing from you and greatly appreciate your patience and cooperation.
Julian I Customer Service Advisor
Nemt og hurtigt
12. december 2023
Besvarelse fra Recharge.com
Hello,
Thank you for your review! I'm glad to hear that your experience with our website was quick and easy. Our goal is always to make the customer experience the best it can be, so it's great to hear that this is the case for you. I would love to see you back on our website and have a great day!
Købte det for det forkerte land og de…
Købte det for det forkerte land og de gider ikke ikke at give penge tilbage eller ændre landet
9. december 2023
Uopfordret anmeldelse
Besvarelse fra Recharge.com
Hello Noah, thank you for your review.
I understand that you purchased a code for the wrong region, but from the information you provided on TrustPilot, I cannot find any email or support ticket where you reached out to inform us about this issue.
I kindly ask that you contact help@cs.recharge.com or fill the contact form on our website, to review your case further. Here is a link to the form: https://help.recharge.com/hc/en-us/requests/new
We look forward to hearing from you.
Daniel | Customer Service Advisor
Jeg Synes at det er rigtig godt om…
Jeg Synes at det er rigtig godt om hurtigt udlevering pin koden, gebyr er for dyrt
5kr ska man betale hvis man købe på tankstationen
9. december 2023
Besvarelse fra Recharge.com
Hello there, thank you for your review, and my apologies for replying in English. I understand that you find our fee a bit too high.
We want to offer you the best service possible. On our website, you can order quickly and easily from any location, 24/7. We make sure you can pay safely and you instantly get your code delivered by email (and SMS).
In order to be able to offer this, it is necessary for us to use service costs for some products. Whether you pay a service fee depends on the product you’ve chosen to purchase. We feel it’s important to be open about this. Of course, you’ll find the costs in your shopping cart before your payment.
Thank you for your understanding and have a wonderful day.
Imran | Customer Support Agent
Det er let og overskueligt.
Det er let og overskueligt,det går hurtigt og vi får altid en mail med koden meget hurtigt. 😊😇🤪
7. december 2023
Besvarelse fra Recharge.com
We are happy to be of service and are looking forward to your next order!
det er meget dyrt i gebyr
7. december 2023
Besvarelse fra Recharge.com
Hello Tanja, thank you for your review, and my apologies for replying in English.I understand you find our fees to be too high.
We want to offer you the best service possible. On our website, you can order quickly and easily from any location, 24/7. We make sure you can pay safely and you instantly get your code delivered by email (and SMS).
In order to be able to offer this, it is necessary for us to use service costs for some products. Whether you pay a service fee depends on the product you’ve chosen to purchase. We feel it’s important to be open about this. Of course, you’ll find the costs in your shopping cart before your payment.
Thank you for your understanding and have a wonderful day.
Imran | Customer Support Agent
Nem og hurtig levering
1. december 2023
Besvarelse fra Recharge.com
Hello Carsten,
Thank you for your comment.
Please allow me to assist you in English, as it is an exceptional measure in order to reply to your inquiry as soon as possible. We currently only provide support in English, Spanish, Italian, French, German and Dutch.
We are incredibly grateful that you took the time to leave us a 5-star review. Thank you very much for this 5 star review. We really appreciate you being a customer and helping us spread the word about us. We are here to help you at any time.
Have a nice day.
Sincerely,
Julian I Customer Service Advisor
Kunne ikke indløses!!!
8. november 2023
Besvarelse fra Recharge.com
Hello Helga,
Thank you for taking the time to review us.
We have sent you an email with the instructions on how to redeem the code, however, if you have troubles redeeming the code, just reply to this email and we will investigate what happened.
I look forward to hearing from you!
Kind regards,
Recharge.com
Jeg har altid været tilfreds med pcs…
Jeg har altid været tilfreds med pcs online service
2. november 2023
Besvarelse fra Recharge.com
Hello Veronique, thank you for your feedback.
I'm glad to know that you are satisfied ordering PCS on our website. We will do our best to keep providing you with a smooth experience ordering your preferred products, and also increase our catalogue for you to have even more options to choose from if you want.
I hope to see you back on our website soon.
Daniel | Customer Service Advisor
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.