Nemt at finde ud af men har også været uheldig med at kodererne har været brugt og man desværre ikke bytte til et nyt uden man igen skal betale
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Hej med jer. Jeg har ved to lejligheder kontaktet jer angående et fejlkøb – første gang allerede cirka en time efter gennemført transaktion. Der er tale om et gavekort, som endnu ikke er... Se mere
Virksomheden har svaret
Skulle sende penge til en/sende en kode, nem at bruge men har ikke selv brugt app'en eller indløst et kode, skulle sende til en der ville kunne bruge pengene den dag og ikke dagen efter som ikke havde... Se mere
Virksomheden har svaret
Jeg har handlet problemfrit 5-10 gange, pludseligt går bestillingen istå, aniveligt probkemer med verificwrongen af betalongen, TRODS det er samme kort som de første 10 gange.. og ingen forklaring... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Recharge.com
Skrevet af virksomheden
Here at recharge.com, we believe in living on your own terms. Whether you want to buy call credit internationally, enjoy your favourite tv shows and music, or play games, you are in control. We've made it our mission to ensure that buying digital credit is fast, safe and simple.
recharge.com
Your one-stop-shop for call credit, prepaid credit, gift cards and so much more
Skrevet af virksomheden
- Looking for support? Get in touch ⬇️
- Do you have a question or need help with your order? Contact us at support@recharge.com for a quick reply. There are no problems, only solutions :)
- Simple
- Easy to use: Buy & send codes your way, receive them within 30 seconds.
- Convenient
- A Recharge for everyone | 750+ products on Music, Gaming, Prepaid Card, Streaming, and more.
- Secure
- Trusted by millions | +5 million happy customers around the globe (and counting).
We’re working hard on making it easy to support others safely, all over the world
It’s awesome that thousands of people stay connected every day by using our platform to top up their prepaid phones, or by sending top-ups to their friends and family
Want to top up your phone? Check. Want to top up a loved one's phone? You got it. We're here for those that love to help themselves and others. We offer safe payment options for your peace of mind, instant recharges for emergency needs and over 600 mobile operators for whoever needs mobile credit in your life.
Kontaktoplysninger
Du bør vide
3,9
God
97 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Recharge.com
Hello,
Thank you for taking time to rate us!
It's always rewarding to hear from satisfied customers like you! Thank you for choosing us and for sharing your positive experience
Kind Regards
Recharge.com
Altid hurtig levering
10. maj 2024
Besvarelse fra Recharge.com
Hej,
Det er altid givende at høre fra tilfredse kunder som dig! Tak fordi du valgte os og for at dele din positive oplevelse.
Med venlig hilsen,
Recharge.com
Super service of hurtig
4. maj 2024
Besvarelse fra Recharge.com
Hello Pia,
Our apologies for replying in English. Your positive review brightened our day! We're glad you had a great experience with our service, and we hope to serve you again soon.
Kind regards,
Recharge.com
Optankning blev ikke gennemført
Optankning blev ikke gennemført, så jeg har sat mine penge til endnu engang
Skam Jer
Johan Fink
1. maj 2024
Besvarelse fra Recharge.com
Dear customer, thank you for taking the time to share your feedback.
We are sincerely sorry to hear of your dissatisfaction with our service and of the problem linked. We checked our system and noticed that you have not contacted us directly regarding this situation to date.
To resolve this matter, we have taken the initiative to contact you directly, so we can solve this issue together.
We look forward to hearing from you.
Kind regards,
Recharge.com
Forsøger at købe et Spotify kort
Forsøger at købe et Spotify kort, men de bliver ved med at afvise ordren. Det virker lidt fup agtigt... Vender ikke retur!
29. april 2024
Uopfordret anmeldelse
Besvarelse fra Recharge.com
Dear customer, thank you for taking the time to share your feedback.
We are sincerely sorry to hear of your dissatisfaction with our service and of the problem linked. To resolve this matter, we have taken the initiative to contact you for more information, so we can solve this issue together.
We look forward to hearing from you.
Kind regards,
Recharge.com
Besvarelse fra Recharge.com
Hello Susanne,
Our apologies for replying in English. Your satisfaction is our ultimate reward! We appreciate your positive review and are delighted to have exceeded your expectations.
Kind regards,
Recharge.com
Hurtig og god
21. april 2024
Besvarelse fra Recharge.com
Dear customer,
thank you for the fantastic review! We're pleased to have met your expectations, and we appreciate your support.
Kind regards,
Recharge.com
Besvarelse fra Recharge.com
Hello Finn,
Thank you for choosing us and for the positive review, and our apologies for replying in English. We're delighted to have played a part in your positive experience and we look forward to serving you again.
Kind regards,
Recharge.com
Hurtigt service gik hurtigt og nemt
29. marts 2024
Besvarelse fra Recharge.com
Hello Heidi,
Thank you for your review! We are glad to know that you find our service to be quick and easy-to-use. We hope that you enjoy your purchase, and to see you back on our website soon.
Kind regards,
Recharge.com
Fik aldrig mine coder
22. marts 2024
Besvarelse fra Recharge.com
Hello Mikael,
We apologize for any inconvenience you've experienced. We understand that you didn't receive your codes as expected. Further details regarding your orders have been provided to you privately via email. Additionally, the codes have already been refunded. We're truly sorry for any frustration this may have caused. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your understanding.
Kind Regards,
Recharge.com
Jeg er utilfreds med at når jeg har…køb af en Apple kort
Jeg er utilfreds med at når jeg har købt en af jeres produkter kan jeg ikke bruge kortet før der er lavet en verificingskode som koster 1500 kroner det er da en elendig kundeservice
20. marts 2024
Besvarelse fra Recharge.com
Hello Hans,
Thank you for your review. We understand that you are having issues redeeming your codes, and have recently replied to your most recent support ticket with more information. Please have a look at our messages, and reply via email to provide us with more information.
Kind regards,
Recharge.com
Perfekkt
Det var enkelt og hurtigt at bestille optankning af telefonen , og fik mail straks efter bestillinge
17. marts 2024
Besvarelse fra Recharge.com
Hello,
We sincerely apologize for replying in English. We appreciate your feedback and will strive to ensure better communication in the future.
Thank you so much for your wonderful review! We're thrilled to hear that you found it easy and quick to top up your phone. Your satisfaction means a lot to us. Thank you once again for choosing our service and for taking the time to share your positive experience.
Best regards,
Recharge.com
Hurtigt og nemt
10. marts 2024
Besvarelse fra Recharge.com
Hello Susanne, our apologies for replying in English.
We're overjoyed to read your positive review! Our team works hard to deliver a top-notch experience, and we're grateful for your recognition. Thank you and have a wonderful day.
Kind regards,
Recharge.com
Besvarelse fra Recharge.com
Hello Hedvig, Thank you for your review.
Our apologies for replying in English. It's great to hear that you are satisfied with your experience on our website. We always strive for good, easy, and fast service, so I'm glad this was the case for you. I hope to see you again on our website and wish you a wonderful day!
Kind regards,
Recharge.com
always trust
2. marts 2024
Uopfordret anmeldelse
Besvarelse fra Recharge.com
Hello,
Thank you for taking the time to share your positive feedback.
We're thrilled to hear that you're happy with our service! Your support is truly appreciated.
Kind regards
Recharge.com
De levere det jeg skal bruge hurtig og…
De levere det jeg skal bruge hurtig og effektiv.
2. marts 2024
Besvarelse fra Recharge.com
Hello Kim, thank you for your review.
Our apologies for replying in English. We're overjoyed to read your positive review! Our team works hard to deliver a top-notch experience, and we're grateful for your recognition. Thank you very much and have a wonderful day.
Kind regards,
Recharge.com
Det er dårligt at man ikke kan få pengene bare fordi
Det er dårlig at man ikke kan få pengene tilbage bare fordi vi får coderne når man giver så dyre card jeg vil gerne have mine 3829,40 tilbage der ialt 5card så de penge vil jeg gerne have tilbage hurtigt mulig og i kan sætte priserne længer ned i pris under de 700 til de 600 som de gøre de andre steder hilsen Jytte 😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭
1. marts 2024
Besvarelse fra Recharge.com
Hello Jytte,
Thank you for your honest reply and feedback. We understand that you are unsatisfied about not being able to receive your money back. We want to inform you that, we can't refund or take back a code after it has been sent. The right of withdrawal does not apply to our products and is stated to the customer before purchase.
If you are experiencing difficulties with your codes, you can always contact us at help@cs.recharge.com, so that we can assist you to the best of our abilities. For your convenience, we have personally reached out to you directly. Please reply with a detailed the description of any issues you may be experiencing with the codes you want refunded. Furthermore, we must charge these fees, so that you can pay safely from any location 24/7 and instantly get your code delivered to you. Of course, you’ll always find the costs in your shopping cart before your payment. We appreciate your understanding and look forward to your reply to our mail.
Kind regards,
Recharge.com
Syntes det var en god service
26. februar 2024
Besvarelse fra Recharge.com
Hello Benedikte,
Thank you for your review, and my apologies for replying in English.
We're beyond grateful for your positive review! We are always trying to improve our services, and reviews like this keep us motivated! Thank you for being an amazing advocate for our company and have a wonderful day.
Kind regards,
Recharge.com
Nemt og hurtigt 😁
28. februar 2024
Besvarelse fra Recharge.com
Hello Rene,
Thank you for your review, and my apologies for replying in English. It's wonderful to hear that you're happy with your experience! We strive to provide the best experience, and your positive review motivates us to keep up the good work.
Kind regards,
Recharge.com
Besvarelse fra Recharge.com
Dear customer, thank you for taking the time to share your feedback.
We are sincerely sorry to hear of your dissatisfaction with our service and of the problem linked. We checked our system and noticed that you have not contacted us directly regarding this situation to date.
To resolve this matter, we have taken the initiative to contact you directly and look forward to your response so we can solve this issue together.
We look forward to hearing from you.
Kind regards,
Recharge.com
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.