Nemt at finde ud af men har også været uheldig med at kodererne har været brugt og man desværre ikke bytte til et nyt uden man igen skal betale
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Hej med jer. Jeg har ved to lejligheder kontaktet jer angående et fejlkøb – første gang allerede cirka en time efter gennemført transaktion. Der er tale om et gavekort, som endnu ikke er... Se mere
Virksomheden har svaret
Skulle sende penge til en/sende en kode, nem at bruge men har ikke selv brugt app'en eller indløst et kode, skulle sende til en der ville kunne bruge pengene den dag og ikke dagen efter som ikke havde... Se mere
Virksomheden har svaret
Jeg har handlet problemfrit 5-10 gange, pludseligt går bestillingen istå, aniveligt probkemer med verificwrongen af betalongen, TRODS det er samme kort som de første 10 gange.. og ingen forklaring... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Recharge.com
Skrevet af virksomheden
Here at recharge.com, we believe in living on your own terms. Whether you want to buy call credit internationally, enjoy your favourite tv shows and music, or play games, you are in control. We've made it our mission to ensure that buying digital credit is fast, safe and simple.
recharge.com
Your one-stop-shop for call credit, prepaid credit, gift cards and so much more
Skrevet af virksomheden
- Looking for support? Get in touch ⬇️
- Do you have a question or need help with your order? Contact us at support@recharge.com for a quick reply. There are no problems, only solutions :)
- Simple
- Easy to use: Buy & send codes your way, receive them within 30 seconds.
- Convenient
- A Recharge for everyone | 750+ products on Music, Gaming, Prepaid Card, Streaming, and more.
- Secure
- Trusted by millions | +5 million happy customers around the globe (and counting).
We’re working hard on making it easy to support others safely, all over the world
It’s awesome that thousands of people stay connected every day by using our platform to top up their prepaid phones, or by sending top-ups to their friends and family
Want to top up your phone? Check. Want to top up a loved one's phone? You got it. We're here for those that love to help themselves and others. We offer safe payment options for your peace of mind, instant recharges for emergency needs and over 600 mobile operators for whoever needs mobile credit in your life.
Kontaktoplysninger
Du bør vide
3,9
God
97 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Det er helt fantastisk
Det er helt fantastisk oplevelse Jeg er glad for at bruge denne side fordi hjælper mig så meget
26. oktober 2023
Besvarelse fra Recharge.com
Hello Kasper,
Thank you for your comment.
Please allow me to assist you in English, as it is an exceptional measure in order to reply to your inquiry as soon as possible. We currently only provide support in English, Spanish, Italian, French, German and Dutch.
We are incredibly grateful that you took the time to leave us a 5-star review. Thank you very much for this 5 star review. We really appreciate you being a customer and helping us spread the word about us. We are here to help you at any time.
Have a nice day.
Sincerely,
Julian I Customer Service Advisor
Det bliver sendt og leveret med det…
Det bliver sendt og leveret med det samme og gør en masse mennesker glade der ikk har så meget....har brugt det mange gange og har aldrig haft problemer kun rosende ord herfra ikk noget at tvivle på at bruge...mvh Tanja
27. oktober 2023
Besvarelse fra Recharge.com
Hello, thank you very much for the review.
We are happy that we could meet your expectations. If you have any further questions or need assistance, we are always at your disposal.
To get the fastest response, please contact us directly by filling out a contact form here:
https://faq.recharge.com/hc/en-us/requests/new
We are glad that you enjoy our website and hope to see you soon.
Bedrageri og svindel
Bedrageri og svindel. Der er en hacker der har logget sig ind på min konto og har derefter brugt jeres side til at få pengene via paysafecard. I er ikke samarbejdsvillige, derfor lad vær med at brug dem til noget der er ingen sikkerhed
23. oktober 2023
Besvarelse fra Recharge.com
Hello Nicklas, thank you for your review.
I realize that unauthorised transaction may have been carried out with your data on our website. I reached out to you via email to let you know of the steps taken, so I encourage you to have a look at your inbox and my reply.
Daniel | Customer Service Advisor
Meget god hjemmesidr
25. september 2023
Besvarelse fra Recharge.com
Hello there,
Thank you so much for this 5-star review! We are happy to see that you are satisfied with our services. If you have any ideas on what we should improve more, please feel free to let us know. Wishing you a great day.
Sion | Customer Service Advisor
Fattede ikke hvad det var og hvad jeg…
Fattede ikke hvad det var og hvad jeg skulle med det.
18. september 2023
Besvarelse fra Recharge.com
Hello there, thank you for your review, and my apologies for replying in English. I understand that you were having some problems with your order.
Our customer service will be happy to help you, but for security and privacy reasons we cannot do this via Trustpilot. Therefore, we ask that you contact us as soon as possible by filling out a contact form here: https://faq.recharge.com/hc/en-us/requests/new.
Please provide a detailed description of the problem and any information that will allow us to identify your order (ideally the order number and the email address you used to order). Once you contact customer service, you will receive a confirmation email and our consultants will respond to it as soon as possible (usually within one business day).
Thank you for your cooperation. We look forward to your email.
Dårlig oplevelse 😩
17. september 2023
Besvarelse fra Recharge.com
Hello there, thank you for your review, and my apologies for replying in English. I understand that you had a bad experience.
Our customer service will be happy to help you, but for security and privacy reasons we cannot do this via Trustpilot. Therefore, we ask that you contact us as soon as possible by filling out a contact form here: https://faq.recharge.com/hc/en-us/requests/new.
Please provide a detailed description of the problem and any information that will allow us to identify your order (ideally the order number and the email address you used to order). Once you contact customer service, you will receive a confirmation email and our consultants will respond to it as soon as possible (usually within one business day).
Thank you for your cooperation. We look forward to your email.
Willem | Customer Support Agent
Folk bruger det til at snyde folk på…
Folk bruger det til at snyde folk på salg af varer på nethandel. De sender et link og så ligner det man betaler gennem jer
17. september 2023
Uopfordret anmeldelse
Besvarelse fra Recharge.com
Hello there,
Thank you for your comment.
I would first like to apologize for replying in English, but it is an exceptional measure in order to reply to your inquiry as soon as possible. We currently only provide support in English, Spanish, Italian, French, German and Dutch.
We would like to inform you that our Customer Service team will be happy to assist you, however for security and privacy reasons we are unable to do so through Trustpilot. Therefore, we appreciate that you contact us as soon as possible through the following means:
contact form: https://help.recharge.com/hc/en-us/requests/new?ticket_form_id=360000689860
Please include your order information (order number and email used to place the order).
Once you've contacted Customer Service, one of our advisors will contact you as soon as possible (usually within 2 business days).
We look forward to hearing from you and greatly appreciate your patience and cooperation.
Julian I Customer Service Advisor
Wery attractive and good.
13. september 2023
Besvarelse fra Recharge.com
Hi. We're happy to read about your experience on our website. Thanks for sharing and see you again soon.
Det jeg købt virker ikke og svært at få…
Det jeg købt virker ikke og svært at få hjælp
14. september 2023
Besvarelse fra Recharge.com
Hello Thomas, thank you for your review, and my apologies for replying in English. I understand that you are having problems with your code and that you are not assisted yet. I checked this and saw that an agent already replied to your case.
We kindly ask that you check your inbox or your spam folder for the message. Thank you and have a wonderful day.
Willem | Customer Support Agent
Det er lidt dårligt at hvis man har…
Det er lidt dårligt at hvis man har fler paysafe kort med små beløb på kan man ikke samle dem til et
11. september 2023
Besvarelse fra Recharge.com
Dear customer, thank you for your feedback.
Since it is in the hands of the provider of this product whether this feature is available or not, we can not help you much in this case.
If you have any questions regarding Recharge.com or need assistance with your order, we are here to help. Have a nice day!
Narre penge fra folk
11. september 2023
Besvarelse fra Recharge.com
Hello there, thank you for your review, and my apologies for replying in English.
We are very sorry to hear that you have been misled by a phishing email, and we understand this is frustrating for you.
We always recommend our customers to be vigilant when opening emails offering loans, delivery services or any other service in exchange for a digital code rather than a regular payment method. This is why we add pop ups and messages advising to not share any code with a third party.
By mentioning secure payments, we mean that your payment information and details are secured when you make a purchase on our website. However, when a customer willingly makes a payment online, it is unfortunately not possible for us to know the reasons behind the purchase being made, including following a link from a third party.
We generally encourage customers to contact us if they have a doubt regarding a request for purchase. We also have information available on our help pages.
Thank you again for your feedback and we wish you a better day forward.
Willem | Customer Support Agent
Jeg blev scamet for 1.200kr
4. september 2023
Besvarelse fra Recharge.com
Hello Andreas, thank you for your feedback.
I understand that you feel you have been scammed. I have looked into your order for you and from what I can see all seemed successful. We take out customer's experience very seriously and I would encourage you to reach out to our customer services directly so we can look into assisting you.
We wish you a good day and look forward to assisting you.
Jeg har købt 5 paysafe Cards som ikke…
Jeg har købt 5 paysafe Cards som ikke er kommet, men pengene er blevet trukket på min bankkonto… det burde slet ikke kunne lade sig gøre
3. september 2023
Besvarelse fra Recharge.com
Hello Carina, thank you for your review, and my apologies for replying in English. I understand that you did not receive your orders.
Our customer service will be happy to help you, but for security and privacy reasons we cannot do this via Trustpilot. Therefore, we ask that you contact us as soon as possible by filling out a contact form here: https://faq.recharge.com/hc/en-us/requests/new.
Please provide a detailed description of the problem and any information that will allow us to identify your order (ideally the order number and the email address you used to order). Once you contact customer service, you will receive a confirmation email and our consultants will respond to it as soon as possible (usually within one business day).
Thank you for your cooperation. We look forward to your email.
Willem | Customer Support Agent
Det var nyt for mig
Det var nyt for mig, men hjælp af køberens vejledning så går det godt!
2. september 2023
Besvarelse fra Recharge.com
Hello Customer,
I would first like to apologize for replying to your review in English. We currently can only provide support in English, Italian, Spanish, French, Dutch, or German.
Thank you for using our service, we are glad to hear that you are satisfied. If you need assistance, contact us at: help@cs.recharge.com
Anna | Customer Support Agent
Jeg har købt flere steamkort som ikke…
Jeg har købt flere steamkort som ikke virker koden har været anvendt før og de kan ikke give mig en ny har skrevet til firmaet flere gange uden held
Flot at man bare kan skrive til dem men problemer med at vedhæfte filer så stadig ingen løsning
Jeg er fuldstændig chokeret over den måde recharge behandler mig på jeg har sendt kopi af alle de kort der ikke virker den fejlmeddelelse vi har modtaget hvilke dato de er købt og hvilke dato de er forsøgt indløst og alt er sendt 3 gange nu og alligevel kommer de med undskyldninger for ikke at refundere beløbene jeg har modtaget kort som er solgt tidligere dvs. Koden har været anvendt før bare et useriøst firma
Jeg har flere gange sendt det de beder om men de bliver bare ved med at spørge om det samme igen og igen håber måske på at jeg give op virkelig et useriøst firma- har også skrevet til dem for et stykke tid siden men fik aldrig svar kan ikke ændre datoen til den 21.august
13. august 2023
Uopfordret anmeldelse
Besvarelse fra Recharge.com
Hello Signe, thank you for updating your review.
I have reviewed your case, and confirmed that my colleague have already replied to your email earlier today. I understand that the issue may have taken longer than expected, but I also suggest looking for our latest reply, and following the instructions provided.
We look forward to hearing from you.
Daniel | Customer Service Advisor
ingen stjerne jeg er i dag blevet…
ingen stjerne jeg er i dag blevet franarret 500 kr. via jeres service på facebook marketplace af en falsk person.
7. august 2023
Uopfordret anmeldelse
Besvarelse fra Recharge.com
Hello Iene,
Thank you for your comment.
I would first like to apologize for replying in English, but it is an exceptional measure in order to reply to your inquiry as soon as possible. We would like to inform you that our Customer Service team will be happy to assist you, however for security and privacy reasons we are unable to do so through Trustpilot. Therefore, we appreciate that you contact us as soon as possible through the following means:
*contact form: https://www.recharge.com/contact
Please include your order information (order number and email used to place the order).
Once you've contacted Customer Service, one of our advisors will contact you as soon as possible (usually within 2 business days).
We look forward to hearing from you and greatly appreciate your patience and cooperation.
FUP OG SVINDEL
FUP OG SVINDEL
Havde noget til salg på FB Maketplace, blev kontaktet af en (ikke dansk navn) som havde meget travlt og derfor ikke kunne hente varen selv. Hun ville sende PostNord. Jeg modtog meget prof. Mail med min adresseoplysninger, og så skulle jeg godkende og betale forsikring. Som “samtalen” udviklede sig, var det indlysende at det var fup, og da jeg konfronterede “hende” med det, blev jeg truet med retsag. Jeg kunne læse her på Trustpilot, at den samme historie gentager sig og nogle desværre ikke har opdaget det i tide. Pas på derude🙏🏼
1. august 2023
Uopfordret anmeldelse
Besvarelse fra Recharge.com
Hello there, thank you for your review and for sharing your feedback. We are very sorry to hear that you have been misled anmd scammed, and we understand this is very frustrating for you.
We always recommend our customers to be vigilant when opening emails offering loans, delivery services or any other service in exchange for a digital code rather than a regular payment method. This is why we add pop ups and messages advising to not share any code with a third party.
Here are the steps you should take:
- Report the scam or fraud to the local authorities.
- In case of fraud or identity theft, make sure you inform your bank or your credit card provider.
- If you think your payment details have been accessed, contact your payment provider and update your passwords.
By mentioning secure payments, we mean that your payment information and details are secured when you make a purchase on our website. However, when a customer willingly makes a payment online, it is unfortunately not possible for us to know the reasons behind the purchase being made, including following a link from a third party.
For this reason, we warn our customers before buying and we expressly ask them never to buy codes for people they do not know, no matter how official the request may seem. Please always be suspicious of requests such as unexpected deliveries, account verification requests, or people asking for codes instead of traceable forms of payment.
Thank you for informing us about this and we wish you a better day forward.
Willem | Customer Support Agent
Det kun fup og svindel ved den side
Det kun fup og svindel ved den side, hold jer langt væk fra den, ligsom Dundle.
Jeg skulle til at sælge min ting over markets place på Facebook, men derefter var der en person der henvendte mig til denne side og jeg kun se i sidste det var svindel.
Hold jer langt væk fra denne side og nej jeg har ikke overført penge endnu.
21. juli 2023
Uopfordret anmeldelse
Besvarelse fra Recharge.com
Hello Mohammed, thank you for your review.
I understand that you may have been the target of a scam, and that the fraudsters asked you to purchase a code on our website.
I assure you that Recharge.com is a legitimate business, and we have no affiliation with any person that asks you to purchase codes on our website as payment for deliveries, insurance, loans or the like. In fact, our teams are working diligently on securing our platform, but unfortunately, scams can still happen.
From what I understand, you have not placed an order for a code yet, but if you require further assistance, please reach out to help@cs.recharge.com or fill the contact form on our website for our customer service team to assist you further: https://help.recharge.com/hc/en-us/requests/new
Daniel | Customer Service Advisor
Pas på scamers.
Pas på scamers.
Der er mange svindlere på bl.a. DBA og Facebook Marketplace som bruger denne virksomhed til at svindle. Dette er en virksomhed hvor man bataler for noget lignende et gavekort. Så hvis du prøver at sælge noget og får at vide at det skal sendes via UPS eller FedEX og får tilsendt et link til denne virksomhed så lad vær med at betal.
Håber dette hjælper
19. juli 2023
Uopfordret anmeldelse
Besvarelse fra Recharge.com
Hello,
Thank you for taking the time to rate us
We would be happy if you could get in touch with us so we can find a solution.
However, for privacy and efficiency reasons, we cannot do this through Trustpilot. We ask that you contact us as soon as possible by:
- Email: help@cs.recharge.com
Please provide a detailed description of the problem and any information that will allow us to identify your order (ideally the order number and the email address you used to order).
Once you have contacted customer service, you will receive a confirmation email and our consultants will respond to it as soon as possible (usually within one business day).
Thank you for your cooperation. We will be very happy to receive your feedback
Besvarelse fra Recharge.com
Hello Jan,
Thank you for your comment.
I would first like to apologize for replying in English, but it is an exceptional measure in order to reply to your inquiry as soon as possible.
I'm happy to see that your recharge was fast easy. We hope that you enjoy your purchase and we see again on our webpage.
Have a great day!
Kind regards,
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.