Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

Racing tv offer a number of free club days at various racecourse. Yesterday we went along to Salisbury racecourse. Its a lovely venue, except for their prices! £4 for a small cup of coffee! You can ge... Se mere

Bedømt til 4 ud af 5 stjerner

Professional approach for true racing followers. Prefer some presenters to others, then again, who doesn't? Main criticism is on busy days when all races are treated alike and they shouldn't be. Can't... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

Member for over ten years. Really enjoy the service. We joined as racehorse owners rather than for the betting, so focus on the live racing and the replays, including the archived replays. We have b... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Sign up for free month and sign you up for a years contract managed to get out by saying I had a gambling problem if anyone’s wondering. Living crisis at the minute and these robbers trying to take ev... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Tv-station
  2. Mediebureau

Skrevet af virksomheden

Racing TV is the home of British and Irish horse racing, broadcasting every race live from 61 racecourses. The channel shows over 8,000 live horse races every year, with 90% exclusive to Racing TV. The channel is available on Sky, Virgin Media, Eir TV, Vodafone TV, Apple TV, Amazon Fire TV and Android TV. Racing TV members can also view online, mobile app and via mobile web at racingtv.com. Racingtv.com features in-depth racecards with odds comparison, daily tips, a fast results service and so much more! Racing TV is 100% owned by its shareholder racecourses, meaning all profits are reinvested directly back into racing.


Kontaktoplysninger

3,5

Middel

TrustScore 3.5 ud af 5

169 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 33 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Great service all round

Great service all round
The staff and security were very helpful
Easy to place a bet on the tote
The food was delicious

28. april 2026
Uopfordret anmeldelse
Racing TV-logo

Besvarelse fra Racing TV

Thanks for the review, Paul, we're delighted you had a good day and hope to see you at another Club Day soon!

Bedømt til 5 ud af 5 stjerner

A very good day

A very good day, didn't get any winners buy still, it was a nice experience for us both
Thank you very much

28. april 2026
Uopfordret anmeldelse
Racing TV-logo

Besvarelse fra Racing TV

Thanks for the review Robin, delighted you had a good day and hope to see you at another Club Day soon!

Bedømt til 5 ud af 5 stjerner

RTV club day at Epsom

The RTV club day at Epsom yesterday was excellent. A really great lounge with 1st floor views over the course and parade ring. Good company with like minded racing enthusiasts. Thanks Tom for making us all very welcome

28. april 2026
Uopfordret anmeldelse
Racing TV-logo

Besvarelse fra Racing TV

Hi Des, delighted you had a great day and hope to see you at another Club Day soon! Thanks

Bedømt til 5 ud af 5 stjerner

Excellent customer service

Racing TV offered a free 1 month trial which I accepted to allow me to watch a particular race. They were very efficient when I wanted to cancel & this was managed easily online. Excellent service.

23. april 2026
Uopfordret anmeldelse
Racing TV-logo

Besvarelse fra Racing TV

Hi Tessa, thank you for the review and we hope that you will be able to enjoy Racing TV again in the future.

Bedømt til 5 ud af 5 stjerner

Excellent prompt response (including at…

Excellent prompt response (including at after office hours!) when I had a query that was soon quickly resolved.

22. april 2026
Uopfordret anmeldelse
Racing TV-logo

Besvarelse fra Racing TV

Hi Steve, Thanks for your feedback, very much appreciated and glad it was a speedy solution. Enjoy the racing this weekend!

Bedømt til 5 ud af 5 stjerner

Great customer service

Had an issue today with watching a particular race, emailed in and Scott responded immediately with the exact help I needed. Fantastic customer service!

17. april 2026
Uopfordret anmeldelse
Racing TV-logo

Besvarelse fra Racing TV

Hi Emma,

Thank you so much for taking the time to leave us a review - and great to hear Scott solved the issue you had.

Thanks again!

Bedømt til 5 ud af 5 stjerner

Very quick response and resolution to…

Very quick response and resolution to my enquiry/issue. Love the efficiency. Also appreciate the acknowledgement/understanding of my concerns and a common sense resolution.

Thanks again!

15. april 2026
Uopfordret anmeldelse
Racing TV-logo

Besvarelse fra Racing TV

Thank you so much for your kind words! We’re really glad we could resolve your issue quickly and in a way that felt fair and straightforward.

We hope you continue to enjoy all the excellent racing on Racing TV!

Thanks again!

Bedømt til 1 ud af 5 stjerner

Racing TV free trial

Took up Racing TV’s offer of a free month’s trial on 25/3/26. Rang them on 13/4/26 to say that I didn’t want to renew at the end of the trial and was immediately cut off!
Very disappointed and won’t bother with Racing TV again.

13. april 2026
Uopfordret anmeldelse
Racing TV-logo

Besvarelse fra Racing TV

Thank you for your review. We’re sorry to hear you were disappointed with your experience.

When you contacted us on 13 April, your request to cancel the free trial was processed straight away, as requested. This meant your access to Racing TV ended immediately at that point.

During the call, we did offer the option to keep your access active until the end of the trial period, but we understand you preferred to cancel right away.

We’re sorry if this caused any confusion or gave the impression that you had been cut off, and we appreciate how frustrating that must have felt.

Thank you for giving Racing TV a try, and we appreciate your feedback. If you’d like us to look into anything further, please don’t hesitate to get in touch.

Bedømt til 1 ud af 5 stjerner

Monthly pricing, buried 12-month lock-in, then debt collection threats

I signed up to Racing TV to watch a single race while visiting my grandfather. The signup flow strongly presented the service as a monthly subscription with pricing shown per month, which gave the clear impression of an ordinary recurring monthly service.

Only afterwards did I discover Racing TV considered this to be subject to a 12-month minimum term, and I later received a letter threatening debt collection over the remaining balance after the payment method failed and the service was suspended.

What I found especially disappointing was that the key commercial impression was “monthly subscription”, while the alleged 12-month commitment was not presented clearly or prominently in the way an ordinary consumer would expect for something so important. In my experience, the crucial term appeared buried in dense small print rather than being made obvious upfront.

Customer service then relied on that hidden term and a confirmation email sent after signup, rather than addressing the basic concern: that the signup journey did not make the 12-month lock-in remotely clear enough before subscribing.

Very poor transparency and a disappointing way to treat customers.

7. februar 2026
Uopfordret anmeldelse
Racing TV-logo

Besvarelse fra Racing TV

Thank you for taking the time to share your feedback. We are sorry to hear about your experience and the concerns you’ve raised regarding the clarity of our subscription terms.

We understand how frustrating this situation must feel, particularly if the 12-month minimum term was not as clear as you expected during the sign-up process. We aim to present all key information transparently, and it’s disappointing to hear that this wasn’t your experience, but we do understand that our team considered your concerns and as a goodwill gesture cancelled your subscription.

Your comments about how the subscription is described - especially the emphasis on monthly pricing versus the minimum term - are noted and will be shared with our team as we continually review how we communicate important terms to customers.

We appreciate your feedback and are sorry again for the frustration caused.

Bedømt til 5 ud af 5 stjerner

My love of Horse Racing and Racing TV

I have been a member of Racing TV for many years now and have been very impressed with the members club and the the team that manage it, it’s a brilliant innovation where you can choose from the many meetings they arrange for you to apply for, and the tickets are free which also helps to keep your costs down for a great days racing, apart from this the young lady hostess Charlotte makes you feel very much a very important part of the racing club she somehow finds time to speak to all of members who visit these meetings and then you get one of RTV’s presenters and a guest speaker sometimes an ex jockey who go through the runners on the card and talking about there chances which can sometimes be very helpful in making your choices of selecting your horse, and the thing I like most of all is chatting to like minded punters and talking about your highs and lows in punting.
If you love your racing as much as I do then this is the club for you.

23. marts 2026
Uopfordret anmeldelse
Racing TV-logo

Besvarelse fra Racing TV

Hi Paul,

Thank you so much for taking the time to share such thoughtful and detailed feedback.

We’re absolutely delighted to hear how much you’ve enjoyed being part of the Racing TV Club over the years. It’s fantastic to know that the range of racedays, complimentary tickets, and overall experience continue to deliver great value and memorable days out.

Your kind words about Charlotte will mean a great deal to her. She truly is a huge part of what makes our Club Day events special, and we’re so pleased that her efforts to make every member feel welcome and valued have stood out to you.

Thank you again for your continued support and we look forward to welcoming you to many more Club Days in the future.

Bedømt til 5 ud af 5 stjerner

Valued Member

I have been a member of Racing TV for several years now and the coverage is as good as ever. You feel valued as a member with the chance to go to a number of free racedays during the year through their Club Day initiative. I also use their excellent website every day to watch replays and check out the latest news and tips.

24. marts 2026
Uopfordret anmeldelse
Racing TV-logo

Besvarelse fra Racing TV

Hi Ed, Thank you for your feedback - it is very much appreciated and we are delighted you are making the most of your Racing TV membership!

Bedømt til 5 ud af 5 stjerner

A great TV channel

I have been a member of Racing TV for the past 7 years, their coverage of the racing is second to none. As a member, one is able to go to Club Days at the racecourses free of charge. On some occasions by automatic ballot, a VIP experience is offered with access to a hospitality box, refreshments, expert tips and pre-race access into the paddock. All in all, a great day out and I highly recommend membership.

23. marts 2026
Uopfordret anmeldelse
Racing TV-logo

Besvarelse fra Racing TV

Hi Edward, Thank you for your feedback - it is very much appreciated and we are delighted you are making the most of your Racing TV membership!

Bedømt til 5 ud af 5 stjerner

Great day out

Great day out . Racing tv go out of their way to ensure customers get a great experience when they come racing. As a person who attends many of their VIP days , I would thoroughly recommend these days to anyone thinking of attending.

23. marts 2026
Uopfordret anmeldelse
Racing TV-logo

Besvarelse fra Racing TV

Hi David,

Thank you for your review. We’re delighted to hear that you had such a great day and that you enjoy attending our Club Days. It’s fantastic to know you would recommend these experiences to others, and we really appreciate you taking the time to share your feedback.

Bedømt til 1 ud af 5 stjerner

Terrible customer service rude and…

Terrible customer service rude and verging on threatening seems to be the order of the day for this awful company

20. marts 2026
Uopfordret anmeldelse
Racing TV-logo

Besvarelse fra Racing TV

Hi,

We are really sorry to hear about your experience - that’s certainly not the level of service we aim to provide.

We’d really appreciate the chance to look into this for you and make things right. Please feel free to get in touch with our customer service team by emailing customerservices@racingtv.com, or you can call us on 0344 855 2977.

We’re here to help and would like to resolve this as quickly as possible.

Bedømt til 5 ud af 5 stjerner

The VIP days are really enjoyable

The VIP days are really enjoyable. The mix of people attending provides the catalyst for great racing chat. The relaxed atmosphere provided makes for a brilliant day at the races.

17. marts 2026
Uopfordret anmeldelse
Racing TV-logo

Besvarelse fra Racing TV

Thanks for the review Mark, glad you are enjoying our Club Days!

Bedømt til 5 ud af 5 stjerner

Excellent value and experiences

Been a subscriber for many years. Always been a fair price especially when taking advantage of promotional discounts. Club days are exceptional, with multiple opportunities annually to come racing for free. On some occasions a vip experience is offered with access to a hospitality box, refreshments, expert tips and access to parade ring. Overall offers excellent value for money and can’t recommend this tv channel and racing tv club highly enough.

17. marts 2026
Uopfordret anmeldelse
Racing TV-logo

Besvarelse fra Racing TV

Hi Nick,

Thank you for your review and for being a loyal Racing TV member. We're delighted to hear that you're making the most of your membership and enjoying Club Days!

We look forward to seeing you at another Club Day again soon!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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