I found Psymplicity Healthcare easy to deal with. Staff was helpful when answering all my questions. My son was able to speak to doctor openly as he felt comfortable. Great service!!!
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I've been a patient for i think 3 years now. Phone numbers and email addresses work, easy to talk to a real person who resolves questions effectively. The life admin aspect of it works well. I've ha... Se mere
Virksomheden har svaret
I cannot speak highly enough of the care I’ve received from Dr Beider. I came to him during a very difficult and unstable period, and from the outset he was calm, professional and incredibly reassur... Se mere
Virksomheden har svaret
Getting my ADHD diagnosis ( as an adult) here has truly changed my life. The whole process was handled professionally and with care & understanding. I’m currently under the care of Dr. Duffett.. his e... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At Psymplicity we have a dedicated team of highly trained psychiatrists, psychologists and psychotherapists who are here to help. Our team are committed to the wellness of our patients and their loved ones through prevention, intervention, education, and treatment. We are there to provide you with advice on behaviour management, medication treatment and development of skills and strategies to help manage thoughts, emotions and behaviours that impact your mental health. Your appointment can take place from the comfort of your own home via video call. Our clinicians will provide you with a warm, reliable, and caring environment which is a safe space for you to discuss your concerns, find the support you’ve been looking for and take the next step along the path to better health and happiness. If you are feeling low, struggling with mental health concerns you cannot explain or just need someone to talk to, please reach out to us on 020 7118 0407, our Patient Care Team will match you with one of our consultant psychiatrists or psychotherapists. We are with you on your journey
Kontaktoplysninger
137-139 Brent Street, NW4 4DJ, London, Storbritannien
- 0207 118 0407
- enquiries@psymplicity.com
- www.psymplicity.com
Called several times
Called several times, several emails sent in regard to my daughters medication. 9 years old and begging for her medication to help her sleep! No reply from Email or telephone calls. Something is suspicious! Have had to chase prescriptions from the start! I am beginning to regret my daughter being assessed by this private clinic.
3. august 2023
Uopfordret anmeldelse
started off really well but out of the…
started off really well but out of the blue (after id payed for another follow up) my appointment was cancelled no explanation,no further appointment,no care plan .Been left on medication I cant just come off ,cant get through on any number dont reply to emails ,no refund.Having to find another private Dr as no shared agreement sent through and cant just stop medication .Dangerous and unproffesional
3. august 2023
Uopfordret anmeldelse
Really helpful and quick to respond
31. juli 2023
Life Changing
Having self diagnosed with ADHD I wasn’t planning on getting a formal diagnosis until further reading made me feel that some physical symptoms, chronic constipation, exhaustion and muscle spasms, could be low dopamine which is a common part of ADHD. So I took the plunge and made an appointment with Dr Mole. 2 months in, and with some careful adjustment of medication levels, I am beginning to feel like a human being again.
The whole process from booking, prescriptions and aftercare is flawless. I’m so glad I took this step at 57 years old.
24. juli 2023
We have had a really good experience…
We have had a really good experience with Psymplicity. The booking system, interactions with all the staff and the doctor we saw have just been wonderful. Follow-up and after-care also really good. We have felt very looked after.
12. juli 2023
What's going on
What's going on? No phone lines open, no emails, booking form page on the website deleted??
We need a prescription urgently.
2. august 2023
Uopfordret anmeldelse
Cannot get through by phone/email
I don’t really want to complain, everything has been excellent until I have been trying to contact you urgently since the end of last week by phone and email. Prescription urgently required. Can you explain how I can get through to you please?
1. august 2023
Uopfordret anmeldelse
Besvarelse fra Psymplicity
I'm sorry that you shad difficulty contacting our service. We experienced a challenging start to August and this impacted our service level. We have contacted all patients to provide explanation and offer support as necessary. Once again, my sincerest apologies Sharon.
Kind regards
The Psymplicity Team
Very easy process made our life’s…
Very easy process made our life’s easier with a diagnosis for my son. Highly recommend.
30. juli 2023
Besvarelse fra Psymplicity
Thank you for taking the time to write this review and provide us with feedback Emily. I'm really glad to hear that the process was supportive for your receiving support for your son.
Kind regards,
The Psymplicity Team
Very prompt and efficient
27. juli 2023
Besvarelse fra Psymplicity
Hi Daniela,
Thank you for taking the time to leave this positive review for us.
Take care,
The Psymplicity Team
Great service, professional and reassuring
Customer service staff helpful and responsive.
Psychiatrist professional, friendly, knowledgeable.
Seamless service so far, would recommend.
21. juli 2023
Besvarelse fra Psymplicity
Hi Natalie,
Thank you for taking the time to write a review for us.
It great to see you've had a seamless experience with our teams.
We are looking forward to continue providing this standard of care to you.
Take care,
The Psymplicity Team
Great communication!
Great communication with the team and so quick to get a diagnosis for our daughter!
19. juli 2023
Besvarelse fra Psymplicity
Hi Chloe,
Thank you for your review.
Its great to see you've had quick service for our team.
We look forward to continue working with you and your family.
Take care,
The Psymplicity Team
We felt well cared for and listened to
We felt well cared for and listened to. Everything explained in detail, options given, and it was all kept as straightforward as possible. Can't fault the clinical care.
The only niggle is that the admin department were a bit hit and miss, I think because they were changing up all their systems - so we had delayed prescriptions, prescriptions to the wrong pharmacy, etc.
24. juli 2023
Besvarelse fra Psymplicity
Hi Simon,
Thanks so much for your review. We're glad to hear you have had excellent care from our clinical team.
You're absolutely right, our admin team are currently working with a new system and as can happen we've had some teething problems. We're sorry if these problems have been challenging in any way but can confidently say these problem have now been resolved.
We are looking forward to making your experience with Psymplicity 5 stars all round.
Take care,
The Psymplicity Team
Was very impressed with Dr Ponsford
Was very impressed with Dr Ponsford. She was knowledgeable, engaging and made a huge difference to my daughter's well being.
23. juli 2023
Besvarelse fra Psymplicity
Hi Rhiana,
Thank you for taking time to write this review for us. We will pass your kind words onto Dr Ponsford. Its so lovely to hear she has made such a difference to your daughters life.
We look forward to continue working with you and your family.
Take care,
The Psymplicity Team
Very quick to arrange appointment with…
Very quick to arrange appointment with a psychiatrist Very short notice excellent service Very slow with confirmation letter from psychiatrist regarding my diagnosis still waiting coming up to 2weeks was told upto 8 days and 3/4 weeks for a comprehensive report
13. juli 2023
Besvarelse fra Psymplicity
Hi Sarah,
Thank you for writing this review for us.
We will be in touch with your psychiatrist and get the report to you as soon as possible.
Take care,
The Psymplicity Team
Besvarelse fra Psymplicity
Thank you so much for leaving a review.
Positive feedback like this means a lot us.
Take care,
The Psymplicity Team
The Zoom appointment went really well
The Zoom appointment went really well
And Dr Raymont was very helpful as always. Very pleased.
20. juli 2023
Besvarelse fra Psymplicity
Hi Mr Daneshzadeh,
Thank you for leaving this review for us.
We will pass on your kind words to Dr Raymont.
Take care,
The Psymplicity Team
Dr was pleasant and helpful
Dr was pleasant and helpful. Eprocess and possible outcomes explained clearly.
18. juli 2023
Besvarelse fra Psymplicity
Hi Emma,
Thank you for taking the time to leave a review for us. Its great to read you had a positive experience with one of our Doctors.
Take care,
The Psymplicity Team
Please don't waste your money,its all…
Please don't waste your money,its all about money to them!!!!!
21. juli 2023
Uopfordret anmeldelse
Besvarelse fra Psymplicity
Hi Tanya,
Thank you for taking the time to provide us with this review.
We take all feedback seriously and, as a clinic, we rely on feedback, both positive and negative, to ensure our processes and practices are supportive for both our patients, clinicians and non-clinical teams to get the best outcomes for all parties.
We would like to discuss this further, and would really like to understand what happened in this instance and how we can work to resolve this issue.
We look forward to hearing from you.
The Psymplicity Team
positive experience
I had a positive experience with Psymplicity, from the booking process to the assessment and the follow up appointment. The doctor listened to me thoroughly and guided me through my options clearly and patiently. I truly recommend them
18. juli 2023
Besvarelse fra Psymplicity
Hi Dee,
Thank you for taking the time to write a review for us. Its great to hear you have had a positive experience with Psymplicity.
Excellent quality care is always what we strive for.
Take care,
The Psymplicity Team
5 star service
From when I booked my consultation to when I spoke to the Doctor at my assessment has all been a seamless and professional process. Staff are on hand to answer any of my queries regarding payments or further advice from my assessment. I can highly recommend this 5 star service to anyone who is starting their journey with ADHD.
17. juli 2023
Besvarelse fra Psymplicity
Hi Amanda,
Thank you so much for taking the time to write a review for us. We will make sure to pass on your kind words to our team.
Thank you again.
Take care,
The Psymplicity Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.