Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I found Psymplicity Healthcare easy to deal with. Staff was helpful when answering all my questions. My son was able to speak to doctor openly as he felt comfortable. Great service!!!

Bedømt til 5 ud af 5 stjerner

I've been a patient for i think 3 years now. Phone numbers and email addresses work, easy to talk to a real person who resolves questions effectively. The life admin aspect of it works well. I've ha... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I cannot speak highly enough of the care I’ve received from Dr Beider. I came to him during a very difficult and unstable period, and from the outset he was calm, professional and incredibly reassur... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Getting my ADHD diagnosis ( as an adult) here has truly changed my life. The whole process was handled professionally and with care & understanding. I’m currently under the care of Dr. Duffett.. his e... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Psykiatrisk klinik
  2. Psykiatrisk behandling
  3. Psykiater
  4. Psykolog
  5. Psykoterapeut

Skrevet af virksomheden

At Psymplicity we have a dedicated team of highly trained psychiatrists, psychologists and psychotherapists who are here to help. Our team are committed to the wellness of our patients and their loved ones through prevention, intervention, education, and treatment. We are there to provide you with advice on behaviour management, medication treatment and development of skills and strategies to help manage thoughts, emotions and behaviours that impact your mental health. Your appointment can take place from the comfort of your own home via video call. Our clinicians will provide you with a warm, reliable, and caring environment which is a safe space for you to discuss your concerns, find the support you’ve been looking for and take the next step along the path to better health and happiness. If you are feeling low, struggling with mental health concerns you cannot explain or just need someone to talk to, please reach out to us on 020 7118 0407, our Patient Care Team will match you with one of our consultant psychiatrists or psychotherapists. We are with you on your journey


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

253 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Sådan bruger denne virksomhed Trustpilot

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Bedømt til 5 ud af 5 stjerner

Excellent Clinic, Affordable Pricing, Competent and Reliable Staff and always giving 110%. Highly recommended.

Dr Duffett, the admin team and the whole system setup is beyond perfect and my experience with the clinical, admin and senior management team has always been brilliant.

I can’t find one or any reason to complain at all about the services I received from especially from Dr Duffett, he doesn't clock-watch and make you feel like you have to rush your appointment and makes you genuinely feel like a valued, respected patient listening to my concerns, sympathising with my personal circumstances, always making sure that I am evaluated safely and clinically appropriately.

I am very grateful to be under his care. Mr Edward Harvey has always been attentive to any of my questions, concerns or feedback given and gone out of his way to ensure I've nothing less than an outstanding customer experience. The admin team have been excellent also.

I can't fault or provide feedback for improvement because being a patient with Psymplicity for over 5 years I have never felt like just another number but felt like a patient who needs help from a service provider who is attentive and flexible.

I want to pass my sincere gratitude and thankfulness to all of the staff for always giving 110% from the bottom of my heart.

26. maj 2026
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Bedømt til 5 ud af 5 stjerner

GREAT SERVICE AND EXPERIENCE

I found Psymplicity Healthcare easy to deal with. Staff was helpful when answering all my questions. My son was able to speak to doctor openly as he felt comfortable. Great service!!!

20. maj 2026
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Bedømt til 5 ud af 5 stjerner

Very helpful

Very helpful, understanding and caring.

6. maj 2026
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Besvarelse fra Psymplicity

Dear Claire,

Thank you for your review. We really appreciate it.

Best wishes,
The Psymplicity Team

Bedømt til 5 ud af 5 stjerner

I always feel genuinely heard and…

I always feel genuinely heard and supported during and between my appointments. My doctor is kind, professional, and has made a real positive difference. Highly recommend.

10. april 2026
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Besvarelse fra Psymplicity

Dear Karina,

Thank you for your review. We are happy to hear that your experience with Psymplicity has been such a positive one.

Best wishes,
The Psymplicity Team

Bedømt til 5 ud af 5 stjerner

Professional, no nonsense care!

Quick, no nonsense, yet caring and professional. Just what you need when you’ve been waiting so long for help!

9. april 2026
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Besvarelse fra Psymplicity

Dear Danny,

Thank you for leaving us a review, we really appreciate it. We are pleased that we have been able to help.

Best wishes,
The Psymplicity Team

Bedømt til 5 ud af 5 stjerner

Our experience with Psymplicity has…

Our experience with Psymplicity has been outstanding from start to finish. The administrative team were incredibly helpful, professional, and supportive. in particular, the gentleman I spoke to prior to the appointment went above and beyond to assist and made the whole process feel smooth and reassuring.

The psychiatrist we saw was exceptional. He was kind, understanding, and extremely knowledgeable. He took the time to listen properly, made Kaitlin feel comfortable, and approached everything with empathy and professionalism. We felt genuinely heard and supported throughout the appointment.

After a very stressful time trying to access the right help, this experience was a huge relief. We left feeling reassured, understood, and confident in the plan moving forward.

We are extremely grateful for the care and support provided and would highly recommend Psymplicity.

6. april 2026
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Besvarelse fra Psymplicity

Dear Susan,

Thank you so much for your kind review. We are so pleased that we have been able to help and that the appointment went well.

Best wishes,
The Psymplicity Team

Bedømt til 5 ud af 5 stjerner

I cannot speak highly enough of my…

I cannot speak highly enough of my doctor. From the very first appointment, they have consistently demonstrated a rare combination of professionalism, compassion, and genuine care that truly sets them apart.
What makes them exceptional is not just their medical knowledge—although that is clearly outstanding—but the way they take the time to listen. I have never felt rushed or dismissed; instead, every concern is taken seriously, explained clearly, and handled with patience and understanding. They have an incredible ability to make even complex medical information feel easy to understand, which brings a great sense of reassurance.
Their kindness and empathy shine through in every interaction. It’s clear that they truly care about their patients as individuals, not just cases. Whether it’s a routine visit or something more serious, they approach everything with calm professionalism and a warm, reassuring manner that instantly puts you at ease.
In a world where healthcare can sometimes feel impersonal, having a doctor who is so attentive, thoughtful, and genuinely caring is invaluable. I feel incredibly fortunate to be under their care and would wholeheartedly recommend them to anyone looking for a doctor who goes above and beyond.

30. marts 2026
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Besvarelse fra Psymplicity

Dear Tanya,

Thank you so much for your kind review. We are so pleased that you are happy with your doctor.

Best wishes,
The Psymplicity Team

Bedømt til 5 ud af 5 stjerner

Great appointment experience with Dr Beider

A really positive appointment with Dr Beider, who immediately made me feel relaxed and confident, I really felt I was in such a safe pair of hands.

19. marts 2026
Uopfordret anmeldelse
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Besvarelse fra Psymplicity

Dear Carole,

Thank you for leaving us a review. We are happy to hear about your positive experience with Dr Beider.

Best wishes,
The Psymplicity Team

Bedømt til 5 ud af 5 stjerner

I would highly recommend

I would highly recommend,
The whole process & after care was excellent.

17. marts 2026
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Besvarelse fra Psymplicity

Dear Keith,

Thank you for the kind review. We are pleased that you had a good experience with Psymplicity.

Best wishes,
The Psymplicity Team

Bedømt til 5 ud af 5 stjerner

I cannot speak highly enough of the…

I cannot speak highly enough of the care I’ve received from Dr Beider. I came to him during a very difficult and unstable period, and from the outset he was calm, professional and incredibly reassuring. He took the time to really listen and understand what was going on, rather than rushing to conclusions.

What stood out most was how carefully and thoughtfully he managed my treatment. Adjustments to medication were made in a measured and considered way, and I always felt safe and fully informed throughout the process. The improvement in my wellbeing has been significant, and I genuinely feel like myself again.

18. marts 2026
Uopfordret anmeldelse
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Besvarelse fra Psymplicity

Dear Emily,

Thank you for your kind review. We are glad to hear about your positive experience with Dr Beider and the improvement it has made to your wellbeing.

Best wishes,
The Psymplicity Team

Bedømt til 5 ud af 5 stjerner

Great facilities and services

Great facilities and services. Recommend!

9. marts 2026
Uopfordret anmeldelse
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Besvarelse fra Psymplicity

Dear Eri,

Thank you for leaving us a review. We are pleased to hear you are satisfied with our service.

Best wishes,
The Psymplicity Team

Bedømt til 5 ud af 5 stjerner

Highly recommend …

Psymplicity has genuinely changed my life and I can’t thank Dr Bieder and his team enough. The service has been excellent from the start.
Appointments are easy to arrange and happen quickly, and both medication and letters are processed very efficiently.

I’ve been with them for nearly 8 months now without a single issue.

The pharmacy is fantastic and very quick as well. Medication from them is delivered within 24hrs and the communication with them is easy.

Dr Bieder is always on hand, and the care team are very responsive whenever I need support. Review appointments are always helpful and well organised.

I truly can’t fault the service and would highly recommend them.

5. januar 2026
Uopfordret anmeldelse
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Besvarelse fra Psymplicity

Dear Nikki,

Thank you so much for taking the time to leave us such a kind review. We really appreciate it and are so pleased that you are satisfied with our service.

Best wishes,
The Psymplicity Team

Bedømt til 5 ud af 5 stjerner

Compassionate & patient focused care

Dr Duffett has consistently demonstrated an exceptional level of professionalism over the past several years he has treated me.

His compassionate, patient-centred approach has made a profound difference to my care and overall wellbeing.

I have always felt listened to, respected, and supported, and I have never once felt judged.

I am deeply grateful for the professionalism, empathy, and understanding he brings to his practice

27. februar 2026
Uopfordret anmeldelse
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Besvarelse fra Psymplicity

Dear Emma,

Thank you for your kind review. We are happy to hear that Dr Duffett has been able to help you.

Best wishes,
The Psymplicity Team

Bedømt til 5 ud af 5 stjerner

A very efficient, supportive and professional service…

I have been very impressed and appreciative of the service I have received from Psymplicity. The admin team have been extremely efficient, polite and helpful and the specialist post diagnosis support from Dr Khan has enabled a successful titration of ADHD meds that have already made a significant difference to my everyday life. I would highly recommend Psymplicity.

26. februar 2026
Uopfordret anmeldelse
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Besvarelse fra Psymplicity

Dear Arlene,

Thank you so much for leaving us a review. We are so pleased to hear about your positive experience with our team.

Best wishes,
The Psymplicity Team

Bedømt til 5 ud af 5 stjerner

What made my experience great was such…

What made my experience great was such a fast response and ability to help me and listen to me and believe in me
That everything would be fine and I would still be able to access good understanding
Going on in the future

16. februar 2026
Uopfordret anmeldelse
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Besvarelse fra Psymplicity

Dear Geraldine,

Thank you for your review. We are happy that we could help you.

Best wishes,
The Psymplicity Team

Bedømt til 5 ud af 5 stjerner

Exemplary medical CARE from front office to direct patient care with Dr Richard Duffet

Having moved around the world with my families rather extensively I have been exposed to many healthcare systems and Drs. Dr Duffet really truly and deeply understands his patients needs and where given their condition things can go awry and goes above and beyond the call of duty to offer his patients calm and empathetic CARE,
coming from
a place of true and compassionate understanding. All of the administrative staff that I have delt with are friendly and understanding of both normal and exceptional requests that arise with appropriate efficiency and dilligence. I am SO grateful to all of you that truly "get" my challenges without judgement but acknowledgement instead, making my life just that needed little bit more manageable. I feel supported and CARED for (again emphasis on the true meaning of CARE) with the medical services you responsibly offer me. Thank you for the bottom of my heart for a job incredibly well done over and over again and the impact this has on my life and those close to me. I can't really thank you all enough!

12. februar 2026
Uopfordret anmeldelse
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Besvarelse fra Psymplicity

Dear Tuisha,

Thank you so much for leaving us this review. We are so pleased that Dr Duffett and the team have been able to help you.

Best wishes,
The Psymplicity Team

Bedømt til 5 ud af 5 stjerner

Great doctor

Great doctor, affordable prices.

27. januar 2026
Uopfordret anmeldelse
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Besvarelse fra Psymplicity

Good morning Chandhini,

Thank you for your review. We are happy to hear you are pleased with the service.

Best wishes,
The Psymplicity Team

Bedømt til 5 ud af 5 stjerner

used Psymplicity again

I have used Psymplicity again for an assessment for my other kids. I have been really happy with there customers service and the Dr we saw.

6. januar 2026
Uopfordret anmeldelse
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Besvarelse fra Psymplicity

Good afternoon,

Thank you for the positive review! We are pleased that you were happy with our service.

Best wishes,
The Psymplicity Team

Bedømt til 5 ud af 5 stjerner

Great support

The support from reception staff, customer support and the psychiatrist was excellent.

The appointment was to review my medication for adhd, mental health and autism traits.

The staff were all supportive and empathic.

21. januar 2026
Uopfordret anmeldelse
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Besvarelse fra Psymplicity

Good afternoon Tracy,

Thank you for leaving us a positive review. We really appreciate it and are pleased that you were satisfied with the service.

Best wishes,
The Psymplicity Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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