Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I found Psymplicity Healthcare easy to deal with. Staff was helpful when answering all my questions. My son was able to speak to doctor openly as he felt comfortable. Great service!!!

Bedømt til 5 ud af 5 stjerner

I've been a patient for i think 3 years now. Phone numbers and email addresses work, easy to talk to a real person who resolves questions effectively. The life admin aspect of it works well. I've ha... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I cannot speak highly enough of the care I’ve received from Dr Beider. I came to him during a very difficult and unstable period, and from the outset he was calm, professional and incredibly reassur... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Getting my ADHD diagnosis ( as an adult) here has truly changed my life. The whole process was handled professionally and with care & understanding. I’m currently under the care of Dr. Duffett.. his e... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Psykiatrisk klinik
  2. Psykiatrisk behandling
  3. Psykiater
  4. Psykolog
  5. Psykoterapeut

Skrevet af virksomheden

At Psymplicity we have a dedicated team of highly trained psychiatrists, psychologists and psychotherapists who are here to help. Our team are committed to the wellness of our patients and their loved ones through prevention, intervention, education, and treatment. We are there to provide you with advice on behaviour management, medication treatment and development of skills and strategies to help manage thoughts, emotions and behaviours that impact your mental health. Your appointment can take place from the comfort of your own home via video call. Our clinicians will provide you with a warm, reliable, and caring environment which is a safe space for you to discuss your concerns, find the support you’ve been looking for and take the next step along the path to better health and happiness. If you are feeling low, struggling with mental health concerns you cannot explain or just need someone to talk to, please reach out to us on 020 7118 0407, our Patient Care Team will match you with one of our consultant psychiatrists or psychotherapists. We are with you on your journey


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

253 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Sådan bruger denne virksomhed Trustpilot

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Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

ADHD

I wasn't happy with my 1st diagnosis for various reasons. After contacting psymplicity admins, they arranged a 2nd opinion with Dr Beider.
I found him very approachable and after our appointment, I felt heard and validated. I felt he understood me and the lifelong problems I've experienced and now aged 64 I have a diagnosis of ADHD, which explains why my life has been chaotic. I cannot fault the admins and my care so far.

20. maj 2025
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Besvarelse fra Psymplicity

Dear Teresa,

Thank you so much for leaving us a review! We are so pleased to hear that you are happy with the care received.

Kind regards,
The Psymplicity Team

Bedømt til 5 ud af 5 stjerner

Great service

The psychologist I spoke with was friendly, calming and efficient. He made me feel at ease talking about things and ultimately gave me a helpful diagnosis

26. maj 2025
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Besvarelse fra Psymplicity

Dear Philly,

Thank you so much for your positive review! We are so pleased to hear that our clinician was able to help you.

Kind regards,
The Psymplicity Team

Bedømt til 5 ud af 5 stjerner

Wonderful team

Wonderful team! Thank you for the excellent care and friendly service. Everyone, from the doctor to the admin staff, was equally helpful and went above and beyond. Top-notch experience all around - Thank you!

19. maj 2025
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Besvarelse fra Psymplicity

Dear Karina,

Thank you so much for leaving us a positive review! We are so pleased to hear about your experience with our service.

Kind regards,
The Psymplicity Team

Bedømt til 5 ud af 5 stjerner

Easy ordering of repeat prescription

We are an existing patient. Easy to request and pay for repeat prescriptions. As.long as you can input the info they need, as easy as pie.

8. maj 2025
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Besvarelse fra Psymplicity

Dear Keri,

Thank you so much for leaving us a positive review! We are so pleased to hear about your experience and that you find out our system easy to use.

Kind regards,
Psymplicity Management

Bedømt til 5 ud af 5 stjerner

First class care - would definitely recommend

The care provided was efficient and effective. The manner it was delivered in was kind and helpful. Bespoke care was given with much thought and compassion.

1. maj 2025
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Besvarelse fra Psymplicity

Good afternoon,

Thank you so much for leaving us a positive review. We are very grateful for your kind words.

Kind regards,
Psymplicity Management

Bedømt til 5 ud af 5 stjerner

Much better again - original good service back on track

About 6-12 months ago they were a disaster and very frustrating with their communication. THey appear to have settled and sorted their sh*t out and are back on track to being a reliable service provider. Don't get me wrong I have never had reason to question their clinical care. I see Dr Dein and she is fab!

28. april 2025
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Besvarelse fra Psymplicity

Good morning,

Thank you so much for the positive review! We have been working hard to improve the service for our patients and we are so pleased that this is evident.

Kind regards,
Psymplicity Management

Bedømt til 5 ud af 5 stjerner

Katrina needs a promotion!

Katrina, highly impressed me with how she handled my appointment. She immediately knew who I was even though I hadn't spoken to them in a while and efficiently dealt with the booking. Very customer focused, friendly and efficient. We need more Katrina's please!

23. april 2025
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Besvarelse fra Psymplicity

Dear David,

Thank you so much for the positive review! We will definitely pass on your kind words to Katrina.

Kind regards,
Psymplicity Management

Bedømt til 1 ud af 5 stjerner

Dr Khan didn’t show up

We had a meeting with Dr Khan scheduled for 8:30pm. We waited 40 minutes for him to join the zoom meeting and he never showed. I am disgusted that nobody had the decency to call us to let us know the meeting wasn’t going to happen. I spoke to the manager this morning who informed me of a Zoom outage which is why the appointment didn’t happen. I understand these things happen sometimes but could the doctor himself not call us to let us know. £600 for one appointment that my sister was extremely anxious about and spent all day worrying about it. I will not be using this company going forward.

16. april 2025
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Besvarelse fra Psymplicity

Good afternoon Anna,

Thank you for your review. The reason that the appointment did not go ahead was because of a highly unusual global Zoom outage which was unforeseen. Dr Khan got in touch with our IT team regarding this as soon as he realised there was an issue and also asked our patient care team to call you first thing in the morning regarding this to reschedule the appointment.

We have now promptly processed your refund and will be speaking with the doctor involved regarding how to deal with these situations in future.

Kind regards,
Psymplicity Management

Bedømt til 5 ud af 5 stjerner

Good experience

Quick to respond to enquiries. Admin staff very helpful. Medical staff empathetic and supportive.

7. april 2025
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Besvarelse fra Psymplicity

Good morning Joanne,

Thank you so much for leaving us this review. We are so pleased that you feel supported.

Kind regards,
Psymplicity Management

Bedømt til 3 ud af 5 stjerner

Psymplicity has its strengths

Psymplicity has its strengths, like efficient assessments and supportive admin staff. However, communication issues with the psychiatrist caused frustration during a critical time, leaving me without medication. While some experiences were positive, the lack of timely responses and attention to patient needs is disappointing. Mixed feelings overall—great potential but room for improvement.

27. februar 2025
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Besvarelse fra Psymplicity

Good morning,

Thank you for leaving us a review. We appreciate the feedback and apologise that there have been communication issues with the doctor leading to prescription delays.

We are working on improving our services all the time and take onboard all the points you have raised.

Kind regards,
Psymplicity Management

Bedømt til 5 ud af 5 stjerner

Doctor Jeremy Beider is fantastic.

Doctor Jeremy Beider is fantastic.
If you have a query they go out of their way to help you.
Everyone is very friendly and eager to give a good service.
Expectations are always set and you feel very looked after.
I highly recommend this health care provider.
There were a few issues with the company last year and I must say through very testing and difficult times for the staff, they still made sure to prioritise and did all they could to reassure and help.
The turn around since then had been exceptional. I'm glad I stayed with them throughout it all.

1. januar 2025
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Besvarelse fra Psymplicity

Good morning,

Thank you so much for your review! We are so pleased about your positive experience with Psymplicity.

Kind regards,
Psymplicity Management

Bedømt til 5 ud af 5 stjerner

Care more than the NHS do

Care more than the NHS do. Never had a problem getting an appointment or prescription. Finally got a diagnosis and put on the correct medication at last.

21. marts 2025
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Besvarelse fra Psymplicity

Good morning,

Thank you so much for your positive review. We are so pleased that you are happy with the care received!

Kind regards,
Psymplicity Management

Bedømt til 5 ud af 5 stjerner

I have always received such great care…

I have always received such great care from my DR and the wide range of appointment times really help me with my busy schedule

20. marts 2025
Uopfordret anmeldelse
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Besvarelse fra Psymplicity

Good morning Ms Davis,

Thank you so much for leaving us this feedback! We are so pleased that you are satisfied with the care you have received.

Kind regards,
Psymplicity Management

Bedømt til 5 ud af 5 stjerner

A good experience

Dealing with Psymplicity has become a good experience, they have come a long way in the last 6-9 months. Their customer service is excellent and my Doctor is wonderful. I was didn't hesitate to recommend Psymplicity.

20. marts 2025
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Besvarelse fra Psymplicity

Hi Sharon,

Thank you so much for leaving us a positive review! We are so happy to hear about your positive experience with our team and your doctor.

Kind regards,
Psymplicity Management

Bedømt til 5 ud af 5 stjerner

Adhd consultation

Dr Resham Abbasi Put us at ease, was very through with the process and explained everything very well , she was very understanding with our son .
Would recommend the company.

5. marts 2025
Uopfordret anmeldelse
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Besvarelse fra Psymplicity

Hi Helen,

Thank you so much for leaving us a positive review. We are so happy to hear about your experience with Dr Abbasi.

Kind regards,
Psymplicity Management

Bedømt til 4 ud af 5 stjerner

We felt listened too which isn’t always…

We felt listened too which isn’t always easy when its virtual. My son felt comfortable talking to his paediatrician which again can be hard when not in person.

5. marts 2025
Uopfordret anmeldelse
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Besvarelse fra Psymplicity

Hi Chloe,

Thank you so much for your positive review. We are so pleased we could help with your son and that he felt comfortable.

Kind regards,
Psymplicity Management

Bedømt til 5 ud af 5 stjerner

I joined a fantastic webinar by…

I joined a fantastic webinar by Psymplicity - "Anxiety in Love" - the content was insightful and it was delivered in a structured and clear way. I will definitely sign up for more webinars from Psymplicity!

12. februar 2025
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Besvarelse fra Psymplicity

Dear Dominika,

Thank you so much for leaving us a review! We are so pleased that you found the webinar beneficial and look forward to you attending further webinars in the future.

Kind regards,
The Psymplicity Team

Bedømt til 5 ud af 5 stjerner

If there was a 10 star rating I would give that!

I've had such a positive experience with my doctor and his team, and I wanted to share it. What truly sets my doctor apart is his genuine understanding of how my personal life can significantly impact my mental health. He takes the time to listen and really hear me, and he validates my experiences. This makes a world of difference in my treatment.

When I've needed adjustments to my prescription schedule, whether monthly or bi-monthly, he's always been incredibly sympathetic and trusting. He treats me with respect and dignity, acknowledging me as a human being navigating mental health challenges, rather than just a patient file. This stands in stark contrast to some online psychiatric services I've encountered, where I've felt hesitant and judged.

Beyond my doctor's care, I honestly don't know what I would do without the administrative team. They are absolutely incredible! Their efficiency and dedication are truly remarkable. The teamwork they display is evident in how seamlessly they handle every request, even last-minute ones.

They've been a tremendous support, helping me with every task, no matter how big or small. They are a vital part of my positive experience at this practice, and I'm so grateful for their hard work and compassion.

16. februar 2025
Uopfordret anmeldelse
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Besvarelse fra Psymplicity

Hi Serhat,

Thank you so much for this wonderful feedback. We are so pleased that we've managed to help you and will continue to support you.

Best wishes,

The Psymplicity Team

Bedømt til 5 ud af 5 stjerner

Great consultation experience for an international family

I'm the guardian of a 14-year-old girl who came to the UK to study 3 years ago, and I have attended the appointment with her and her mum with Dr Resham Abbasi. We had a very thorough session and Dr Abbasi is highly professional and attentive and was able to understand the issues she was facing as an international student from a different cultural background, which is very important for the family. She was able to give an accurate assessment of the child's situation and her recommendations were helpful and valued by the family. Overall, the family was grateful for the patience and kind support from Dr Abbasi and would highly recommend her for international families.

15. januar 2025
Uopfordret anmeldelse
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Besvarelse fra Psymplicity

Good afternoon,

Thank you so much for this brilliant feedback. We are so pleased the appointment with Dr Abbasi went well.

Kind regards,
Psymplicity Management

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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