Very helpful member staff in giving me info to choose tyres, no problem getting appointment, fast service, 4 lovely new tyres. Staff are kind, professional and knowledgeable
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I booked the appointment on line however when I attended the booking clashes with bookings conducted direct with the garage, so it appears the online diary doesn’t align with the garages. This is inco... Se mere
Virksomheden har svaret
My appointment was in time , staff was helpful and kindly looked after my brand new alloys. Tyres have been fitted and since I have a very smooth drive. I will use them again in the future.
The only tyre place within 20 miles name to take off and for my tires. Not only that but Also were ultra careful of the 14.5J SSR 3 piece split rims. Highly recommend especially for race cars, super... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Protyre Autocare - Workington Lillyhall
Skrevet af virksomheden
Skrevet af virksomheden
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Kontaktoplysninger
Hallwood Rd, Lillyhall, CA14 4JR, Workington, Workington, Storbritannien
- 01900 605100
4,4
Fremragende
1 t anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent service from the guys sorted…
Excellent service from the guys sorted new tyres really quickly, very polite service from Lucy.
13. juli 2026
Besvarelse fra Protyre Autocare - Workington Lillyhall
Hello Mrs Bacon,
We would like to thank you for sharing your feedback regarding the service you received at our Workington Lillyhall branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Gates Lillyhall...great garage!
I always take my car to Gates Lillyhall for MOT, repairs and services. No nonsense good value garage services with helpful customer service and always kept in the loop with any updates with the car repairs
..always my first port of call for my car repairs and never been disappointed 😊
24. juli 2026
Besvarelse fra Protyre Autocare - Workington Lillyhall
Hello Valerie,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Workington Lillyhall branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Quick service and friendly staff very…
Quick service and friendly staff very professional ill definitely be back
23. juli 2026
Uopfordret anmeldelse
Besvarelse fra Protyre Autocare - Workington Lillyhall
Hello Carol,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Workington Lillyhall branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
2 tyres replaced
Came to have 2 tyres replaced. Booked in for 10.30 online. Had to wait passed that time. Finished an hour later
22. juli 2026
Poor service taking 2 hours to fit 2 tyres
Booked in for 1.30pm for 2 tyres fitting and I arrived at 1.15pm in plenty of time.
Job not completed until after 3.30pm so sat there for over 2 hours without any update from staff.
22. juli 2026
Besvarelse fra Protyre Autocare - Workington Lillyhall
Dear Julie Pettman ,
Thank you for your feedback . We are sorry to hear that your recent visit to our Workington Lillyhall branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
always use you excellent service and…
always use you excellent service and very polite thankyou
steven bartley
20. juli 2026
Besvarelse fra Protyre Autocare - Workington Lillyhall
Hello Denise,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Workington Lillyhall branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Satisfied but Questionable On Line Info
I got in early at my branch of Protyre and they changed four tyres in good time, however I am not happy in the way the on-line offers are portrayed, possibly devious, sharp practice. The on-line offer for the tyres I wanted was significantly cheaper than the cost at the branch and left me feeling I had been roped in to a point where it was cost of time versus cost of tyres.
20. juli 2026
Besvarelse fra Protyre Autocare - Workington Lillyhall
Hello Lebouef,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Workington Lillyhall branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
I booked an appointment for 9:30am
I booked an appointment for 9:30am, arrived on time, and still had to wait until 1:00pm before my car was finished. Waiting three and a half hours despite having a booked time slot is completely unacceptable.
To make matters worse, the tyres were fitted incorrectly. They are asymmetric tyres, but they were installed the wrong way around, with the “Inside” side facing out. I had to return to have them corrected, and there wasn’t even an apology for the mistake.
Very poor customer service and a disappointing experience. When you’re paying good money, you expect professional workmanship and respect for your time. Unfortunately, I received neither. I won’t be using Protyre again.
6. juli 2026
Besvarelse fra Protyre Autocare - Workington Lillyhall
Dear Robert Rupiewicz,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns have been raised. A manager will investigate into this matter and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Besvarelse fra Protyre Autocare - Workington Lillyhall
Hello Graham,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Workington Lillyhall branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Took my car up for its MOT services…
Took my car up for its MOT services were excellent and fully explained to me , work was done & they were so friendly and offered me a payment option as I didn’t have the ready cash to pay at that time, as it was more work than I anticipated , but that has helped me out and the staff were brilliant and helpful
Highly recommend
13. juli 2026
Besvarelse fra Protyre Autocare - Workington Lillyhall
Hello Susan,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Workington Lillyhall branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
I pre-booked my car for its MOT and…
I pre-booked my car for its MOT and dropped it off in the designated time slot. The car was quickly taken to the MOT station and tested. I had a brief walk around and received a phone call saying I could collect the car as it had passed after approximately an hour. No issues with Protyre services I often use them. Good experience again, thanks.
10. juli 2026
Besvarelse fra Protyre Autocare - Workington Lillyhall
Hello Rodney,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Workington Lillyhall branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Besvarelse fra Protyre Autocare - Workington Lillyhall
Hello Mr Leadbitter,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Workington Lillyhall branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Did exactly what they said they would…
Did exactly what they said they would do . Polite and attentive to my needs
3. juli 2026
Besvarelse fra Protyre Autocare - Workington Lillyhall
Hello Dave,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Workington Lillyhall branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very good tyre service
Very good tyre service, easy and quick to book, good price and professional fitting.
25. juni 2026
Besvarelse fra Protyre Autocare - Workington Lillyhall
Hello Bob,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Workington Lillyhall branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great support and advice from the team
3. juli 2026
Besvarelse fra Protyre Autocare - Workington Lillyhall
Hello Rachel,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Workington Lillyhall branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Good quality service
26. juni 2026
Besvarelse fra Protyre Autocare - Workington Lillyhall
Hello Peter,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Workington Lillyhall branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Tyre replacement.
I had the car booked in for 9.30am and did not leave until 11.30 am . Then I had to ask the reception to chase up the job. It was only changing two tyres and rear wheel alignment.
29. juni 2026
Besvarelse fra Protyre Autocare - Workington Lillyhall
Dear Andrew Burt ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Workington Lillyhall branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Never any issues with Gates
Never any issues with Gates. Thats the local term fot this garage.
26. juni 2026
Friendly and helpful
Friendly and helpful - payment plan which was very helpful as the MOT ended up costing a lot more than expected .
24. juni 2026
Besvarelse fra Protyre Autocare - Workington Lillyhall
Dear Customer,
We're so glad our payment plan was helpful and made a difference for you.
Thank you for your kind words!
We will look forward to welcoming you again at our Workington Lillyhall branch in the future.
Kind regards
Kayliegh
Customer care - Protyre
Could be improved by not charging…
Could be improved by not charging customers double the price for parts found cheaper on all other parts websites. Wont be returning here.
17. juni 2026
Besvarelse fra Protyre Autocare - Workington Lillyhall
Dear Andrew,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Workington Lillyhall branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.