Very helpful member staff in giving me info to choose tyres, no problem getting appointment, fast service, 4 lovely new tyres. Staff are kind, professional and knowledgeable
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The only tyre place within 20 miles name to take off and for my tires. Not only that but Also were ultra careful of the 14.5J SSR 3 piece split rims. Highly recommend especially for race cars, super... Se mere
Virksomheden har svaret
I pre-booked my car for its MOT and dropped it off in the designated time slot. The car was quickly taken to the MOT station and tested. I had a brief walk around and received a phone call saying I c... Se mere
Virksomheden har svaret
Took my car up for its MOT services were excellent and fully explained to me , work was done & they were so friendly and offered me a payment option as I didn’t have the ready cash to pay at that ti... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Protyre Autocare - Workington Lillyhall
Skrevet af virksomheden
Skrevet af virksomheden
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Kontaktoplysninger
Hallwood Rd, Lillyhall, CA14 4JR, Workington, Workington, Storbritannien
- 01900 605100
4,3
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
They changed the wrong tyre even though…
They changed the wrong tyre even though I clearly stated front passenger side. However they did apologise and corrected their mistake immediately.
It might be good idea to let the customer speak directly to the mechanic involved to confirm the work required rather than it being passed on to them by someone on reception and therefore avoid any misunderstanding.
28. august 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Besvarelse fra Protyre Autocare - Workington Lillyhall
Dear Pauline Graham,
We're sorry to hear that you did not have a positive experience.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with further details of your experience, vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
Very helpful member staff in giving me…
Very helpful member staff in giving me info to choose tyres, no problem getting appointment, fast service, 4 lovely new tyres. Staff are kind, professional and knowledgeable
26. august 2026
Besvarelse fra Protyre Autocare - Workington Lillyhall
Hello Val,
Thank you for taking the time to share your positive feedback. We are delighted to hear that you found our team helpful and professional in assisting you with your tyre choice, and that you experienced fast service for your new tyres. We appreciate your kind words.
Best regards,
Eddie
Customer Care - Protyre
My appointment was in time
My appointment was in time , staff was helpful and kindly looked after my brand new alloys. Tyres have been fitted and since I have a very smooth drive.
I will use them again in the future.
22. august 2026
Besvarelse fra Protyre Autocare - Workington Lillyhall
Hello Gabor,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team. We are especially pleased to hear your alloys were looked after and you are enjoying a smooth drive.
We will look forward to welcoming you again in the future.
Best regards,
Eddie
Customer Care - Protyre
The usual great service.
24. august 2026
Besvarelse fra Protyre Autocare - Workington Lillyhall
Hello Chris,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Workington Lillyhall branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Besvarelse fra Protyre Autocare - Workington Lillyhall
Hello William,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Workington Lillyhall branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Price and service excellent wife’s car…
Price and service excellent wife’s car mot this time
Promo code worked a treat
21. august 2026
Besvarelse fra Protyre Autocare - Workington Lillyhall
Hello Allan,
We would like to thank you for sharing your feedback regarding the service you received at our Workington Lillyhall branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Ineffective on line booking system
I booked the appointment on line however when I attended the booking clashes with bookings conducted direct with the garage, so it appears the online diary doesn’t align with the garages. This is inconvenient from a customer perspective as I had to wait considerably longer for the work to be done. Far from ideal. However what I will say is the standard of the work was good.
19. august 2026
Besvarelse fra Protyre Autocare - Workington Lillyhall
Dear Mr Shaw ,
Thank you for your feedback . We are sorry to hear that your recent visit to our Workington Lillyhall branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Disrespectful staff, decent prices
Extra star for the price as it was decent, but took my car in for its MOT and I was very disappointed by the customer service. Took it in, told it’d be done by 10am, and rang up half hour or so after to check on the progress as I’d not heard back - put on hold for a while and cycled through a load of different members of staff, one of which swore over the phone ‘f***, s***, I forgot about your call,’ which was obviously very unprofessional.
Got told just that my car failed its MOT but not on what basis, had to ask leading questions to get a response. Asked what size my tyres were when they had my car there - you’ve just been working on it, you tell me! And when I said I wasn’t sure ‘oh bless you, of course you don’t’. And finally picking up the car, the lad at the front desk was extremely standoffish and downright rude when asking which was mine, told him the reg, ‘yes, but what car is it?!’ in a very patronising tone. Safe to say I won’t be coming back. Most of the staff are unnecessarily condescending to young women and just disrespectful.
19. august 2026
Besvarelse fra Protyre Autocare - Workington Lillyhall
Dear BW,
Thank you for bringing this to our attention and we are sorry to hear that you did not have a positive experience.
We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you.
Best regards,
Eddie
Customer Care - Protyre
Good customer service
Good customer service. Especially that guy in Workington. I was impressed .
18. maj 2026
Besvarelse fra Protyre Autocare - Workington Lillyhall
Hello Obi,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Workington Lillyhall branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The staff where friendly
The staff where friendly, wait wasn’t that long and staff where polite when I had tyre size incorrect
14. august 2026
Uopfordret anmeldelse
Besvarelse fra Protyre Autocare - Workington Lillyhall
Dear Eric Dwyer,
Thank you for sharing your feedback regarding the service you received.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team at Workington Lillyhall delivered this to you.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre.
Booked car online for a MOT easily to…
Booked car online for a MOT easily to follow instructions car failed on a wore middle exhaust which I knew about in advance.they gave me a price to replace it .I was happy with the price .Good service 👍
10. august 2026
Besvarelse fra Protyre Autocare - Workington Lillyhall
Hello Ronald,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Workington Lillyhall branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Really helpful staff told me everything…
Really helpful staff told me everything I needed
They are a credit to your company
12. august 2026
Besvarelse fra Protyre Autocare - Workington Lillyhall
Hello Mr Waite,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Workington Lillyhall branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Besvarelse fra Protyre Autocare - Workington Lillyhall
Hello Mr Parr,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Workington Lillyhall branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
They put on the wrong size tyres!
They put on the wrong size tyres! I've got a BMW 840i and they put on tyres for a Citroen 2CV. Made the car handle really scarily.
5. august 2026
Besvarelse fra Protyre Autocare - Workington Lillyhall
Dear Marc H ,
Thank you for your feedback . We are sorry to hear that your recent visit to our Workington Lillyhall branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Guys here super friendly and helpful…
Guys here super friendly and helpful fast and reliable service very good prices much better than the one in Workington
5. august 2026
Besvarelse fra Protyre Autocare - Workington Lillyhall
Hello Robert,
We would like to thank you for sharing your feedback regarding the service you received at our Workington Lillyhall branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Besvarelse fra Protyre Autocare - Workington Lillyhall
Hello Paul,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Workington Lillyhall branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
New Car Battery Fitted
The service was excellent. Especially the lady who dealt with me. She was really helpful and kind, she sorted it in no time at all & the price was really good too.
17. juli 2026
Besvarelse fra Protyre Autocare - Workington Lillyhall
Hello Joanne,
We would like to thank you for sharing your feedback regarding the service you received at our Workington Lillyhall branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
The only tyre place within 20 miles…
The only tyre place within 20 miles name to take off and for my tires. Not only that but Also were ultra careful of the 14.5J SSR 3 piece split rims. Highly recommend especially for race cars, supercars and unusually wide wheels
20. juli 2026
Besvarelse fra Protyre Autocare - Workington Lillyhall
Hello Jamie,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Workington Lillyhall branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.