We have parents with incontinent issues and the carpet was in a bad state. Replacing the carpet would’ve been no use as it will be soiled in days. So we thought try a professional carpet cleaner but n... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Done a very good job really pleased with the finish.. Answered all questions when enquiring very helpful… on time on the day of job.. overall very satisfied and would recommend to friends and family …... Se mere
Virksomheden har svaret
I've used these guys 4-5 times across multiple properties I have and I now use them every summer. It's a great way to sanitise your bed seeing as you spend 1/3 of your life on it, and it also keeps th... Se mere
Virksomheden har svaret
Efficient, timely and friendly. A job well done. PROLUX cleaned all of our carpets, including 2 sets of stairs and two armchairs. Really liked the young man who did the cleaning, and he did a great jo... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
London's favourite cleaning company! We're always there for you when you need us wherever you are situated! Efficient and quick cleaning services at really reasonable prices. Give us a call on 020-3318-6387 to get your free quote!
Kontaktoplysninger
205 Gateshead Road Borehamwood, WD6 5LN, London, Storbritannien
- 020 3318 6387
- officeltd@proluxcleaning.co.uk
- www.proluxcleaning.co.uk
5,0
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent service
Excellent service
After requesting the price I got a quote in 10 minutes and I was able to book cleaning 2 days after.
They came in time and did a great job my carpet smells nice and super clean.
Highly recommend
7. februar 2026
Uopfordret anmeldelse
Besvarelse fra Prolux Cleaning
Dear Sofia, we really appreciate you feedback! We are happy to hear that you are satisfied with your cleaned carpets! Cheers and until next time!
Besvarelse fra Prolux Cleaning
Dear Mr U, thank you for taking the time to rate our services! We appreciate your feedback!
Professional and highly competent
Professional and highly competent. Responsive, courteous and respectful. Would recommend.
2. februar 2026
Uopfordret anmeldelse
Besvarelse fra Prolux Cleaning
Dear Mr G, thank you for the kind words! We really appreciate your honest feedback and your recommendation!
Highly recommended!
Brilliant service, very processional. I have never seen my carpets look and smell so good, definitely worth the money!!
2. februar 2026
Uopfordret anmeldelse
Besvarelse fra Prolux Cleaning
Dear HS, we greatly appreciate you time to share your feedback! All the best!
I would definitely recommend ProLux…
I would definitely recommend ProLux Cleaning. One of their technicians Emil, friendly, very accommodating and professional cleaned my entire 3 bedroom home in London to an amazing high standard. Thank you so much for a great job Norman
26. januar 2026
Uopfordret anmeldelse
Besvarelse fra Prolux Cleaning
Dear Norman, thank you for the kind review. It was a pleasure for the whole team to organize and carry out this cleaning service for you. Cheers and until next time!
Would recommend
Very professional, friendly and helpful from start to finish. They came on time and did an excellent job on my really old carpet.
17. januar 2026
Uopfordret anmeldelse
Besvarelse fra Prolux Cleaning
Thank you very much for your kind feedback, Prashansha. We’re really pleased to hear that you found our team professional and helpful, and that you’re happy with the results on your carpet. It means a lot to us that you would recommend our service.
Great service from Prolux Cleaning
Great service from Prolux Cleaning, special thanks to Tom and his team! Super reliable and did a really thorough job. Everything looked spotless. Highly recommend!
4. januar 2026
Uopfordret anmeldelse
Besvarelse fra Prolux Cleaning
Thank you very much, Niso, for your recommendation. We’re glad you were happy with the work carried out and hope to see you again soon.
Stubborn Sofa stain completely removed !
Vlad was very professional and came to clean up a stubborn stain from an alcohol stain on our sofa , the sofa has been completely returned to its previous state and smells beautiful too after the clean!
Will definitely come back to Prolux for any future stain issues on our upholstery.
Thanks so much!
Rich & Mel.
2. januar 2026
Uopfordret anmeldelse
Besvarelse fra Prolux Cleaning
Thank you so much, Rich & Mel! We’ll be sure to pass your feedback on to Vlad. We’re glad the results met your expectations and appreciate your recommendation. Your trust means a lot to us.
Great service
I had my carpets cleaned on the 30th of December. Very happy with the service. Very professional, gave me some tips to keep my carpet as fresh as possible. Very quick, and lovely results. Thank you so much
30. december 2025
Uopfordret anmeldelse
Besvarelse fra Prolux Cleaning
Dear Chante, thank you very much for your feedback. We’re pleased you were happy with the service and results. Don’t hesitate to contact us again whenever needed.
Great service 👏
Loved how quick and efficient the service is and how the cleaner accommodated any requests I made. Have 4 pets so the carpet NEEDED a clean. By the time it was finished the carpet was fresh again. Dried so quickly. Recieved the service before lunch and it was dried by 6pm!
Also really appreciated having the same cleaner as last time, it saves time from going over things again and they know what to expect. The cleaner himself was great! Very polite and helpful.
Will be back for a third time.
Thank you
29. december 2025
Uopfordret anmeldelse
Besvarelse fra Prolux Cleaning
Thank you so much, Aliyah, for your wonderful feedback. We’re delighted to hear the carpets were refreshed despite having pets, and that the quick drying time worked well for you. We look forward to your next visit!
Great communicationnand easy payment…
Great communicationnand easy payment options.
On the day they arrived on time, brought their own shoe coverings and got on with the job.
A few people commented that the stairs looked new.
I would definitely use them again.
23. december 2025
Uopfordret anmeldelse
Besvarelse fra Prolux Cleaning
Dear Lynton, thank you for choosing Prolux Cleaning. We’re pleased to hear everything went smoothly from booking to completion and that the stairs looked refreshed. We look forward to seeing you again.
Carpets cleaning
Tom arrived on time .done an amazing job .as we all where our shoes in the house and have a dog.so with all that in mind the carpets were pretty grubby. The carpets are really clean now. Great work thanks again. Will use again 100%
21. december 2025
Uopfordret anmeldelse
Besvarelse fra Prolux Cleaning
Thank you so much, Kiki! We’re delighted to hear that Tom managed to restore your carpets so well, especially with everyday wear and a pet at home. We truly appreciate your trust and look forward to working with you again.
A very thorough cleaning
Very professional cleaning service company.
Dimitri was very thorough with my carpet cleaning. He was very attentive to details, very polite and courteous.
18. december 2025
Uopfordret anmeldelse
Besvarelse fra Prolux Cleaning
Dear Steve, we’re delighted to hear that Dimitri provided such a thorough and professional service. Attention to detail is very important to us, and your feedback is greatly appreciated.
Great work, would use again!
The team were very responsive and helpful on the run up to the appointment. Great communication all throughout. The technician did a great job cleaning my rug and carpet. Super quick and very smooth.
10. december 2025
Uopfordret anmeldelse
Besvarelse fra Prolux Cleaning
Thank you for the lovely feedback. We’re pleased that the communication, booking, and cleaning process met your expectations. We’ll be more than happy to assist you again in the future.
Fantastic service from Prolux
Fantastic service from Prolux. Getting a quote was a breeze. The technician was on time very communicative and went above and beyond my expectations. Our carpet and beds are like new. Highly recommended.
7. december 2025
Uopfordret anmeldelse
Besvarelse fra Prolux Cleaning
Thank you so much, Julian, for your kind words and recommendation. We’re delighted to hear that the booking process was smooth and that our technician exceeded your expectations. We truly appreciate your trust in Prolux Cleaning.
Professional, thoughtful and impressive!
I apologize for the delay in writing this review for the exceptional sofa cleaning service ProLux Cleaning provided us last November. The entire experience, from initial contact to the final result, was thoughtful and impressive.
The booking process was incredibly smooth. I sent a quick inquiry via WhatsApp for Business around 6:45 PM on a Thursday evening, expecting a delayed reply, but someone answered right away. I truly appreciate their swift response. After a brief discussion about the sofa’s condition, a service appointment was promptly scheduled for the following Monday morning. In the interim, George from ProLux sent helpful reminder emails and messages, which was very thoughtful.
Victor arrived within the agreed timeframe and immediately conducted a quick assessment before starting the cleaning. We could not be more satisfied with the final results—our sofa looks almost brand new again! We also appreciated that he went above and beyond by cleaning a small section of the surrounding floor area, even though it wasn't necessary. Another thoughtful touch!
We asked Victor if they offered carpet cleaning services, and he confirmed they absolutely do! He politely directed us to contact their Customer Support team to book our next service, explaining their organized procedure ensures every booking is handled systematically by the relevant department. This structured approach highlights their professionalism and thoughtfulness!
We will definitely be booking ProLux again. The professionalism and consistently thoughtful service throughout the entire process were truly excellent.
24. november 2025
Uopfordret anmeldelse
Besvarelse fra Prolux Cleaning
Dear Helena, thank you so much for such a detailed and thoughtful review. We’re really pleased that the booking process, communication from George, and Victor’s work on the day all contributed to a smooth experience. It’s wonderful to hear that your sofa looks almost brand new and that the extra touches were appreciated. We look forward to welcoming you back again.
Besvarelse fra Prolux Cleaning
Dear Jude, we’re delighted to hear that both the communication and the cleaning itself met your expectations. Your feedback is greatly appreciated.
Besvarelse fra Prolux Cleaning
Dear Maria, many thanks for your positive feedback. We’re pleased to hear you found the service very good.
The cleaning was carried out in a very…
The cleaning was carried out in a very efficient manner and the result was truly amazing. Will use again with the utmost confidence.
14. november 2025
Uopfordret anmeldelse
Besvarelse fra Prolux Cleaning
Thank you for this fantastic feedback. We’re really pleased that you found the service efficient and the results amazing. We look forward to seeing you again.
Outstanding result
Outstanding result and customer service. Cleaned my sofa and mattress thoroughly. Great job!
5. december 2025
Uopfordret anmeldelse
Besvarelse fra Prolux Cleaning
Many thanks for your kind words, Dmytro. We’re glad the sofa and mattress clean met your expectations, and we hope to help you again in the future.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.