Just Projectors Anmeldelser 

662
•
TrustScore 4 ud af 5

3,8

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

We needed a bright, portable projector for our very bright naturally lit large room we use each week. I sought advice from Just projectors who were able to give me some very good options for the dista... Se mere

Bedømt til 5 ud af 5 stjerner

We purchased two Viewsonic LS741HD projectors for church to replace some aging projectors. The team at Just Projectors were very responsive to our questions and gave reassurance that these would suit... Se mere

Bedømt til 1 ud af 5 stjerner

I purchased a projector and paid for next day delivery. I did not receive my order and could not contact anyone. After a week I was finally told a dispatch date could not be given so I requested can... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

We bought four Epson projectors from Just Projectors and dealt with Operation Manager, Peter Tucker. Unfortunately, two of the four projectors are faulty even after 'repair' by Epson. Like the other t... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Leverandør af AV-udstyr
  2. også i
  3. AV-konsulent
  4. Butik med hjemmebiografer
  5. Reparation af AV-udstyr
  6. TV-butik
  7. Udlejning af AV-udstyr

Skrevet af virksomheden

NEW OWNERSHIP FROM 18 DEC 2025. Dataflow AV Ltd have purchased the projectors.co.uk website and domain from the liquidators of Cyntech Trading Ltd. Our aim is to offer excellent customer service as we do with projectorpoint.co.uk - rated 4.9 on Trustpilot. Buy the best projectors for schools, meeting rooms, home movies, presentations on the go and much more. We stock all of the main manufacturers (Epson, Sony, BenQ, Optoma, Acer just to name a few) and can offer expert impartial advice and excellent service after the sale too.


Kontaktoplysninger

3,8

God

TrustScore 4 ud af 5

662 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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3,8

Alle anmeldelser

(662)

9 anmeldelser inden for de sidste 12 måneder

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Bedømt til 2 ud af 5 stjerner

Good sales service, very poor customer service after.

Sales process was smooth and delivery was quick. Customer service after purchase was extremely poor. I had spent over £6k on projectors and they refused to accept a return of one to swap for another unit, even if I paid postage costs. Seems you get good sales service and nothing else.

*UPDATE AFTER RESPONSE* I have removed my comment that emails were repeatedly ignored. One email was ignored 6 days ago and I had to chase through online agent.

You are correct in saying that I wrote the review because you refused to accept the return or swap of a product I had purchased 5 days previous. This, in my opinion, is poor customer service and had I not been a business purchaser my rights would have been different.

24. marts 2022
Uopfordret anmeldelse
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Besvarelse fra Just Projectors

Hi Phil. I can understand your frustration that we were unable to take the goods back that we specially ordered for you.

You ordered 5 high end Epson projectors which we have no run rate for. We even asked the distributor and the manufacturer to assist but they refused to accept them back.

I understand from your comments that you state that your emails were also repeatedly ignored. I have carried out a full investigation into the communication we received and the responses we sent

Keith 15/2 10:18 received a call on the 15/2/2022 at 10:18 requesting a return of 2 projectors.
Customer services responded to you on the 15/2 at 10.27 giving you a problem log number and a comment we would get to you within 24hrs
16/2 12.36 Customer services responded stating we could not accept the item back
16/2 13:00 you asked us to reconsider
16/2 16:01 Customer services asked the disti's and manufacturers and then replied with a fuller email going into the reason in detail why we couldn't accept it back
16/2 16:42 you replied you were disappointed

No further emails were received regarding the return.

We did receive an email for a copy invoice which we have requested accounts send to you.

I therefore do not accept we did not provide good customer service, I think the fact we said no is the reason for the review, rather than service levels. I believe our response times were very quick and you got the replies as you responded back to us.



Bedømt til 5 ud af 5 stjerner

Delivery and packing was Ist class…

Delivery and packing was Ist class which kept the screen in perfect condition.
Instructions where clear and I installed the screen quickly and easily with the help of one other person. The finished job looks clean and smart and works perfectly.
I will be pleased to recommend Just Projectors to anybody.
Thank you. Les Docking..

11. marts 2022
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Besvarelse fra Just Projectors

Thank you Les. We always welcome recommendations.😁

Bedømt til 5 ud af 5 stjerner

This company is great..

This company is great... Period. Used many times and have no hesitation recommending them. Thank you!

11. marts 2022
Just Projectors-logo

Besvarelse fra Just Projectors

Thanks Lee. Repeated business much appreciated and thanks for the great comments.👍

Bedømt til 5 ud af 5 stjerner

First class advice and service

Just projectors were very helpful and knowledgable when we contacted them because our projector had failed. Due to the age of our current projector it quickly became evident that repair was not an option.
The advice given concerning a suitable alternative was equally knowledgable and accurate for our needs.
Having sourced 4 quotations for the model we settled on, Just Projectors were by far the most competitive, and the ordering and delivery process service was equally excellent. The projector we purchased has exceeded our expectation for picture quality and ease of use.
At all times during the process the staff we communicated with were very helpful.
Very happy to recommend this company for those looking to purchase a media projector.

8. marts 2022
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Besvarelse fra Just Projectors

Hi Ian, what a lovely review. It is great to see at all stages we did a great job. I hope you get many great times with your projector.

Bedømt til 5 ud af 5 stjerner

Perfect for what I need

Perfect for what I need, delivered as expected. Great service.

7. marts 2022
Just Projectors-logo

Besvarelse fra Just Projectors

Hi Stuart, glad we got the right one for you and gave great service. Appreciate the 5 stars!

Bedømt til 5 ud af 5 stjerner

Great combination of expertise and…

Great combination of expertise and professionalism. An excellent system recommended to us and delivered the following day.

1. marts 2022
Just Projectors-logo

Besvarelse fra Just Projectors

Hi Peter, I am glad we gave you the advice you needed and got it there for the next day

Bedømt til 5 ud af 5 stjerner

Excellent Advice and Service

The team at Just Projectors really know their stuff. I took advice from them before buying and I'm very pleased with my purchase, which arrived very promptly and is exactly what I need.

15. februar 2022
Bedømt til 5 ud af 5 stjerner

Really great guys

Really great guys, I’m a total amateur and over the phone they gave me some great advice as well as a great deal on my home cinema room equipment.. now I have a happy family .. 10/10

11. februar 2022
Bedømt til 5 ud af 5 stjerner

Update situation now resolved 5 star response

Very poor after sales no follow to e mails phone calls poor communication ray rose the bakers arms Dorchester

4. februar 2022
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Besvarelse fra Just Projectors

Hi Ray, Sorry your experience has resulted in a one star review. I have reviewed all communication which is as follows.
• You ordered a Projector and HDMI cable on the Friday 21/1 at 15:46 for 2-3 days delivery
• You received both items on 25/1 within the 2-3 days delivery timescale
• Keith in sales took a call from you around 3pm 25/1 where he informed customer services that you had a broken HDMI cable- a picture had been sent. You suggested that you were willing to purchase another one to speed up the process.
• On Wednesday 26/1 at 10:51 you requested our VAT number
• On 26/1 at 11.25 customer services responded with both details the cable would be classed as Dead on arrival and the vat number. This was within 4 working hrs of you asking us about the cable. We mentioned that the cable you had first was not in stock, but we offered you a direct replacement. We said if you call the office, we can sort this out for you and take payment, this had been something that you had suggested to speed up the process. No call was every received from you.
• On Wednesday 26/1 15:14 you replied to customer service email “many thanks”, so we were aware that you had received the email as you had acknowledged it and thanked us.
• We did not receive a call from you for payment of the HDMI or any other communication
• On Monday 9:46 31/1 you sent an email to customer services saying already purchased one due to time taken

I am of course sorry that the cable was broken and you needed to go elsewhere to purchase one but I do refute that there was no follow up emails or poor communication.

I do believe we could have been better by offering just to send out another cable rather than wait for you to buy one, I feel we were following your suggestion there but next time we just need to do that.

I hope when you review my answer you can either give me more information on which communication we failed to respond to so I can make further enquiries or maybe reconsider you star rating, which does damage our reputation.

Bedømt til 5 ud af 5 stjerner

Excellent overall experience and service.

A useful telephone conversation with a representative confirmed a specification that would meet the requirement. A very rapid response provided three options that had a fair prospect of meeting the need. Choice made, the item was ordered and delivered two days later. The item has proven itself to be an excellent fit for what was required. Excellent service.

28. januar 2022
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Besvarelse fra Just Projectors

Mr Tyler excellent review, thank you very much. Glad we were able to give you a choice and speedy delivery.

Bedømt til 5 ud af 5 stjerner

Projector for Church

I appreciated the opportunity to speak to a member of staff who listened carefully to our requirements and came back with some good options. Projector arrived in good time and is ideal for our needs. Thank you.

28. januar 2022
Bedømt til 5 ud af 5 stjerner

Learn from my mistakes...

How lovely it is to be able to write positively about a British company that a) knows about what it is selling b) cares about its customers c) is price competitive and d) makes you feel special. I cannot think of another company who has been as impressive as Just Projectors in at least the last five years. Some background. Like many, have been thinking about a projector. For me until recently I never got it - never understood the point. But a recent change to our kitchen layout meant that a TV would not go anywhere. So... projectors became a solution. I bought a simple £50 machine from Amazon to try and understand them - worth the £50 to get some basic knowledge. I then purchased a "serious" and expensive one from Amazon, without professional advice, and it was ...shambolic. I really recommend not buying a projector from a box shifter - this is something, unlike TVs, you really DO need professional advice for. I had never heard of Just Projectors at all - but wow. The quality, knowledge and care shown by them (a gentleman called Keith helped me) - cannot be expressed other than in superlatives. Just world class. If I can give any advice to anyone looking at projectors it is this. Do not concentrate on lumens - (and unless they quote ANSI lumens it is meaningless anyway - manufacturers make it up). As important... the brightest projector is not always the best - particularly with DLP projectors (the entry level to 4 K projectors). Higher lumens is great for gaming (where you are also looking for fast refresh rates), but, for movies, brightness means a loss of colour. And for watching movies colour *** matters ***. A good example is the Viewsonic PX728 (2000 lumens) versus PX748 (4000 lumens). The higher model number tricks you into thinking the 748 is better. But for movies, the 728 is the gold standard (and significantly more expensive in some territories.) The projectors are identical - except that the 48 adds white to the RGB colour wheel in the 28 to allow more bulb light (and diminished colouration) to the screen. I would never have understood this without advice from Keith. The bottom line is that I recommend this (family) company in the *** absolute highest terms.*** "Wow" does not come close. Inspirational, professional, extraordinarily kind, exceptionally knowledgeable - and very good listeners - it does not come better. Very (very) highly recommend for anyone buying a projector in the UK. They set the standard.

28. januar 2022
Uopfordret anmeldelse
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Besvarelse fra Just Projectors

A review to dream for - thank you very much

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