Renata at East Midlands ProCook was excellent. She listened attentively to my questions and answered in detail. She was able to demonstrate the differences between various knives and helped me choose... Se mere
Lokation
Skift lokationUnit 43 & 44 East Midlands Designer Outlet, Mansfield Road, DE55 2JW South Normanton, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Tha Assistants are very knowledgeable about the products that are sold in the shop. You can browse in a comfortable and friendly atmosphere. The products are high quality and a cooks dream. Support... Se mere
Virksomheden har svaret
The ladies in the store were lovely, very communicative, and very knowledgeable about all the products, the usage and the suitability. The store is very neat and tidy and very well laid out. Everythin... Se mere
arrived to purchase specific sale item, last one had been sold. Assistant asked if she could help, wr explained our purpose of visit, informed maybe one item at the Chesterfield shop, there was arran... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
Unit 43 & 44 East Midlands Designer Outlet, Mansfield Road, DE55 2JW, South Normanton, Storbritannien
4,8
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Honest and polite staff helped guide us…
Honest and polite staff helped guide us on purchasing our best set of kitchen knives .
Location Mansfield
12. april 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Really good knowledgeable help from the…
Really good knowledgeable help from the in store assistant.
28. marts 2026
Besvarelse fra ProCook - Mansfield
We appreciate you sharing that our in-store assistant was knowledgeable and helpful during your visit.
I was impressed by the quality of the…
I was impressed by the quality of the knife set I purchased. The service provided by the sales assistant was professional and courteous.
9. april 2026
Besvarelse fra ProCook - Mansfield
We appreciate you taking the time to leave us this great review! We're so happy to hear that you were impressed with the quality and the service provided.
Always a great experience
The staff went above and beyond to find what I was looking for. All of my pro cook things are so far holding up really well (2+years) and it's a joy to cook with.
4. april 2026
Besvarelse fra ProCook - Mansfield
We're so happy to hear that our staff went above and beyond to find what you were looking for! It's great to know your pro cook things are holding up well and a joy to cook with.
The young man serving was very helpful
The young man serving was very helpful
Even to items of shelf for me and took them to the counter brilliant service
3. april 2026
Besvarelse fra ProCook - Mansfield
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you received brilliant service from our helpful staff.
Very helpful and friendly staff and…
Very helpful and friendly staff and great choices.
7. april 2026
Besvarelse fra ProCook - Mansfield
We appreciate you letting us know our staff was helpful and friendly, and that you had great choices. It means a lot to our team.
Great Customer Service, good product.
We needed a new set of pots and pans. After a lot of searching and reading reviews we finally decided on a Pro Cook Professional 10 piece set. We know they are decent quality as we have used them extensively elsewhere. A visit to our nearest store at Mcarthur Glen, East Midlands followed. Here we were warmly greeted by a friendly person called Joanna. Big shout out to this lovely lady. She recalled my phone conversation with her the previous evening and was very helpful with the purchase - even as far as making an amendment to the items within the set to accomodate our requirements. We had missed an offer of £40 off but Joanna advised us that we could still get a discount by downloading the app, which amounted to the same money off. Wonderful service ! We cooked our first meal using the pans this evening and they appear to be just as good as the other set we have used. Would definitely recommend the pans and the shop at Mcarthur Glen East Midlands.
7. april 2026
Uopfordret anmeldelse
Besvarelse fra ProCook - Mansfield
We're happy to hear that you are pleased with your new cookware set and the service you received at our store. We appreciate you mentioning the assistance you received and are so glad we could accommodate your needs and provide a positive experience. Thank you for recommending our pans and our store!
Besvarelse fra ProCook - Mansfield
We appreciate you taking the time to leave us this great review! We are so happy you enjoyed our fantastic shop layout and fabulous items.
Knowledgable staff for a change.
A refreshing change to have a human serving you, not only that, a helpful and extremely knowledgeable person, patient, encouraging but not pushy. I went in to the shop, which I have to say was very well turned out and clean, not knowing exactly what I wanted, just an idea but I came out with exactly the right products. I wish I’d taken the lady’s name as she was so good at her job.
5. april 2026
Besvarelse fra ProCook - Mansfield
We're happy to hear that you found our shop well-organized and clean, and that our team member was so helpful and knowledgeable. It's great to know you found the perfect products with their assistance. We appreciate your positive feedback!
Great service from the staff at…
Great service from the staff at McArthur Glen. Good products at a great price.
3. april 2026
Besvarelse fra ProCook - Mansfield
We appreciate you taking the time to leave us this great review! We're so happy to hear you enjoyed our great service and products.
New stable milk pan
I was looking for a new milk pan to replace my old one where the inner coating was peeling off. The member of staff who advised me was very informative and I now have a new pan that is stable on my gas hob and that looks smart. Thank you
30. marts 2026
Good choice
They have a lot of nice items well displayed ,good quality , I think the staff could of been a bit more customer aware.
30. marts 2026
The products is good but I found after…
The products is good but I found after my first cook the mushroom then cleaned, I found the inside of pan has some spots, I’m not sure how to remove them.
29. marts 2026
The staff were excellent
The staff were excellent, very approachable, and had good knowledge of the products.
29. marts 2026
Besvarelse fra ProCook - Mansfield
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff excellent and knowledgeable.
They replaced a non stick saucepan…
They replaced a non stick saucepan under warranty without hesitation and with an apology. It was 4 years old and the non stick surface was failing.
28. marts 2026
Besvarelse fra ProCook - Mansfield
We appreciate you letting us know our staff was helpful and knowledgeable; it means a lot to our team.
High quality products
We love the high quality products in pro cook. Staff are excellent too.
31. marts 2026
Besvarelse fra ProCook - Mansfield
We appreciate you taking the time to leave us this great review! We're so happy to hear that you love our high quality products and excellent staff.
Found what I was looking for quickly.
Found what I was looking for quickly.
The assistant was very helpfull at checkout.
15. marts 2026
Besvarelse fra ProCook - Mansfield
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found what you were looking for and that our assistant was helpful.
Besvarelse fra ProCook - Mansfield
We appreciate you letting us know that our staff was helpful and that we have a good range of products!
Besvarelse fra ProCook - Mansfield
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
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