Low pressure sales. The salesperson took the time to explain the various types and pros and cons of each set of pans. She asked what I liked to cook and let me decide which pans would work best while... Se mere
Lokation
Skift lokationUnit S7/8, Second Floor, The Bentall Centre, Wood Street, KT1 1TP Kingston Upon Thames, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I needed an emergency replacement for a food processor. I received excellent, prompt and very attentive service from the assistant (I don't know his name). He led me to a suitable processor and explai... Se mere
Helpful sales assistant - still in training but you would not have known had she not said. Gentle upselling resulting in that upsell purchase. Polite and professional.
Virksomheden har svaret
One particular member of staff Daria! If she isn't the manager , she should be. Product knowledge and she understands cooking too. Brilliant customer attitude. I've had 40years plus in sales and she... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
Unit S7/8, Second Floor, The Bentall Centre, Wood Street, KT1 1TP, Kingston Upon Thames, Storbritannien
4,8
Fremragende
786 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great delivery and packaging was…
Great delivery and packaging was definitely done well.
The item looks great in my kitchen.
Thank you
5. januar 2026
Besvarelse fra ProCook - Kingston
We appreciate you taking the time to leave us this great review! We're so happy to hear that you received great delivery and the item looks great in your kitchen.
Besvarelse fra ProCook - Kingston
We appreciate you letting us know our staff was helpful! We are so happy to hear you got what you wanted.
Quick and easy
I had a good experience at ProCook in Kingston. The staff were helpful and made the checkout process quick and straightforward. They also packed my purchase neatly, which was appreciated. Overall, efficient and pleasant service.
11. december 2025
Besvarelse fra ProCook - Kingston
We're happy to hear about your positive experience at our Kingston shop. It's great to know the staff were helpful and the checkout was quick. We appreciate your feedback on the neat packaging and pleasant service!
Love this store
Love this store. I always find something I “need” and the prices are reasonable for great quality products.
15. december 2025
Besvarelse fra ProCook - Kingston
We appreciate your review! We're so happy to hear that you love our store and always find something you need at reasonable prices for great quality products.
Thank you for advice
14. december 2025
Besvarelse fra ProCook - Kingston
We're glad our advice helped. Thank you for your positive feedback; it means a lot to us and our team.
Besvarelse fra ProCook - Kingston
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our shop tidy and staff helpful.
Besvarelse fra ProCook - Kingston
We're happy to hear that you consider it a good item. Thank you for your positive feedback; we appreciate it a lot.
Besvarelse fra ProCook - Kingston
We appreciate your positive feedback! We are so happy you found our service very good and kind.
Just one bad experience
Plz no need to go in details more and investigate.....its just one bad experience after all...otherwise service is good...and continue to be precook customer....
28. november 2025
Uopfordret anmeldelse
Besvarelse fra ProCook - Kingston
We are sorry to read this review, can you provide the requested details so that we can investigate this further.
I am very happy with my product
I am very happy with my product, even though price is on the higher side. Received very good customer service at the Kingston store. Thank you.
14. november 2025
Besvarelse fra ProCook - Kingston
We're happy to hear that you are satisfied with your purchase and the support provided at our Kingston store. We appreciate your feedback, even regarding the price. Thank you!
Besvarelse fra ProCook - Kingston
We're glad you love our products and found our staff helpful. Thank you for your positive feedback!
Besvarelse fra ProCook - Kingston
We're happy you found our place neat, clean, and accessible, with a helpful team. Thanks for your feedback.
Besvarelse fra ProCook - Kingston
We're happy to hear that our staff was helpful and that you found a good selection at reasonable prices. Thank you for your positive feedback!
Great choices and good value
18. november 2025
Besvarelse fra ProCook - Kingston
We're glad you found great choices at a good value. Thank you for your positive feedback; it means a lot to us.
The staff and your products
15. november 2025
Besvarelse fra ProCook - Kingston
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Besvarelse fra ProCook - Kingston
We appreciate your feedback. We are so happy our staff was pleasant and helpful to you, and we thank you for letting us know.
An excellent Pro Cook experience
While early Christmas shopping we made a great discovery at Pro Cook that has a vast range of good quality kitchen products. What made it special was the service we received that was helpful, knowledgeable and friendly. We came away with some lovely presents.
15. november 2025
Besvarelse fra ProCook - Kingston
We're delighted you discovered us while early Christmas shopping and found our range of kitchen products to be of good quality. We appreciate you highlighting the helpful, knowledgeable, and friendly service you received, and we're so glad you found some lovely presents.
Staff was very helpful very happy with…
Staff was very helpful very happy with my purchase
11. november 2025
Besvarelse fra ProCook - Kingston
We appreciate your positive feedback! We are so happy to hear our staff was helpful, and you are happy with your purchase.
Really positive and so friendly
Really positive and so friendly! I tried some kitchen knives and the sales person was so knowledgeable and helpful. I ended up with the more expensive ones!! Sorry I don’t remember the lady who served me. Great experience. Also the other staff were sweet to me and my dog!!
13. november 2025
Besvarelse fra ProCook - Kingston
We're happy to hear you had a positive and friendly experience! It's great to know the salesperson was knowledgeable and helpful with the kitchen knives. We appreciate your feedback about our staff's kindness toward you and your dog!
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