The Epsom shop is well stocked with excellent quality products, and helpful, friendly staff. I bought an Elite stainless frying pan that works perfectly, and at a reasonable price for an item of such... Se mere
Lokation
Skift lokationUnit 46, Ashley Shopping Centre,, Ashley Avenue, KT18 5AB Epsom, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The customer service was excellent, the man who helped me was knowledgeable, patient and helpful. He talked me through the benefits of each range, according to my needs and there was no heavy selling.... Se mere
Very good service, listened to what I was saying I was looking for and made recommendations to fit what I needed, they also didn’t try to get me to buy the most expensive knife that fit what I was loo... Se mere
ProCook’s team was very helpful when I was deciding on items I wanted to order, their delivery service was so useful because triply frying pan and large pot were heavy. I also bought other items that... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
Unit 46, Ashley Shopping Centre,, Ashley Avenue, KT18 5AB, Epsom, Storbritannien
4,8
Fremragende
405 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
They stock good quality items for the…
They stock good quality items for the kitchen that aren't widely available at reasonable prices. The staff were extremely helpful so a nice shopping experience.
10. januar 2026
Besvarelse fra ProCook - Epsom
We're happy to hear that we stock good quality kitchen items at reasonable prices. It's great to know that our staff were helpful and that you had a nice experience!
Staff very helpful
Staff very helpful, went over and above to help with purchase and securing it to ensure I could manage to take home.
Pleased with the processor, good size and plenty of accessories.
9. januar 2026
Besvarelse fra ProCook - Epsom
We're happy to hear that our staff were very helpful in ensuring you could manage your purchase. We appreciate your positive feedback regarding the processor and its accessories!
Very knowledgeable helpful staff.
9. december 2025
Besvarelse fra ProCook - Epsom
We appreciate you letting us know that our staff was helpful and knowledgeable. Thank you for your positive feedback; we are so happy!
The incredible service and advice
The incredible service and advice. The gentle man who asisted was informative, patient and an asset to the shop
16. december 2025
Besvarelse fra ProCook - Epsom
We're so glad to hear you received incredible service and advice! We appreciate your positive feedback regarding the informative and patient assistance you received.
These saucepans are excellent quality…
These saucepans are excellent quality and a delight to cook with. Staff friendly and helpful so good experience when shopping.
17. december 2025
Besvarelse fra ProCook - Epsom
We appreciate you taking the time to share your positive experience. We're so happy to hear that you find the saucepans excellent and that our staff were helpful.
Besvarelse fra ProCook - Epsom
We're glad you found our process easy and straightforward. Thank you for your feedback; we appreciate it a lot!
Helpful and friendly service
The young lady who served me in the shop was very helpful and courteous. The only downside was after I returned home and found I had been tricked into donating 50p to a charity! I don’t begrudge that payment but I do object to the fact I was not given the option to opt out, despite what I was told when I telephoned the shop about it.
13. december 2025
New customer
First time customer the young lady that served me was lovely polite shop layout was excellent very happy
17. december 2025
Besvarelse fra ProCook - Epsom
We're happy to hear that you enjoyed your first visit! It's great to know that you found our shop layout excellent and that our team member was polite. Thank you!
The chaps your store helpful and really…
The chaps your store helpful and really kind
12. december 2025
Besvarelse fra ProCook - Epsom
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff was helpful and kind.
Besvarelse fra ProCook - Epsom
We appreciate your positive feedback regarding our brilliant products and helpful staff; we are so happy you enjoyed them!
Helpful staff and lots of stock so you…
Helpful staff and lots of stock so you can nearly always pick it up in store.
15. december 2025
Besvarelse fra ProCook - Epsom
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff helpful and liked our large stock.
Patient and friendly lady sales assistant
Sales assistant was very patient when I was looking for a code I had been sent on my phone.
And I was really happy with my mug purchase especially with a i year anniversary discount code
13. december 2025
Besvarelse fra ProCook - Epsom
We're happy to hear that the sales assistant was patient while you looked for your code. We're also glad you were happy with your mug purchase and anniversary discount!
Always enjoy looking around as i often…
Always enjoy looking around as i often find new bits to pick up, last time to get replacement utencils at the good price of 3 for £18.00 and then found a brilliant ice cream maker for under £150.00 Great price and great shopping! Thank you Pro Cook.
12. december 2025
Besvarelse fra ProCook - Epsom
We're happy you enjoy browsing our products and discovering new items. It's great to hear you found excellent deals on utensils and an ice cream maker. Thank you for your positive feedback!
Staff very polite.
10. december 2025
Besvarelse fra ProCook - Epsom
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
The staff were very polite helpful and…
The staff were very polite helpful and knowlegable. Offering good advice and showing us the range of knife we were interested in. Excellent shopping experience.
9. december 2025
Besvarelse fra ProCook - Epsom
We're happy to hear that our staff were polite, helpful, and knowledgeable while assisting you with your knife selection. We appreciate your positive feedback and that you had an excellent shopping experience!
Great choice and great service.
9. december 2025
Besvarelse fra ProCook - Epsom
We appreciate your positive feedback! We're so glad you enjoyed our great choices and service.
Besvarelse fra ProCook - Epsom
We appreciate your positive feedback regarding our helpful staff and good range of products; we are so happy you enjoyed them!
Besvarelse fra ProCook - Epsom
We're happy to hear you love the items you purchased. Thank you for your positive feedback; we appreciate it a lot.
Very good service
Very good. Visited our local store, attentive professional staff. The item I bought was slightly chipped when I got it home. Returned it, staff very apologetic and swapped without delay.
19. november 2025
Besvarelse fra ProCook - Epsom
We're glad you found our staff attentive and professional during your visit to our store. We appreciate you bringing the chipped item to our attention and are happy the return was handled smoothly.
Great range of products
Great range of products, knowledgeable staff and great service. A real benefit for the town
15. november 2025
Besvarelse fra ProCook - Epsom
We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoyed our product range and found our staff knowledgeable.
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