The customer service was excellent, the man who helped me was knowledgeable, patient and helpful. He talked me through the benefits of each range, according to my needs and there was no heavy selling.... Se mere
Lokation
Skift lokationUnit 46, Ashley Shopping Centre,, Ashley Avenue, KT18 5AB Epsom, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very good service, listened to what I was saying I was looking for and made recommendations to fit what I needed, they also didn’t try to get me to buy the most expensive knife that fit what I was loo... Se mere
ProCook’s team was very helpful when I was deciding on items I wanted to order, their delivery service was so useful because triply frying pan and large pot were heavy. I also bought other items that... Se mere
Virksomheden har svaret
Very happy with the purchase it’s what I wanted reasonably priced too, helpful advice from the shop assistant
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
Unit 46, Ashley Shopping Centre,, Ashley Avenue, KT18 5AB, Epsom, Storbritannien
4,8
Fremragende
403 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very happy with the purchase it’s what I wanted,reasonable price helpfull assistant
Very happy with the purchase it’s what I wanted reasonably priced too, helpful advice from the shop assistant
31. juli 2026
Polite service e and got exactly what I…
Polite service e and got exactly what I wanted
27. juli 2026
Very good service
Very good service, listened to what I was saying I was looking for and made recommendations to fit what I needed, they also didn’t try to get me to buy the most expensive knife that fit what I was looking for but more the one that fit what I was looking for best. They were very helpful.
18. juli 2026
Wonderful shop with a good selection of…
Wonderful shop with a good selection of goods.
Helpful staff.
21. juli 2026
Very good staff and a very well laid…
Very good staff and a very well laid out store. Too tempting actually.
18. juli 2026
Very helpful staff
Very helpful staff. Lovely store with plenty of stock. A pleasure to browse and shop.
16. juli 2026
Very knowledgeable salesperson…
The person who served us was very knowledgeable about knives, and we bought a set. We hadn’t realised just how bad our knives were until we used the new ones. What a difference!!
14. juli 2026
The customer service was excellent
The customer service was excellent, the man who helped me was knowledgeable, patient and helpful. He talked me through the benefits of each range, according to my needs and there was no heavy selling. Made a huge difference and he got the sale. The knives and other utensils are great, the pan set on its way. Very pleased with the experience of the in person shopping at the Epsom store.
12. juli 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
ProCook is amazing
ProCook is amazing. They have amazing products for great prices. Highly recommend. Definitely going back!
12. juli 2026
Uopfordret anmeldelse
Besvarelse fra ProCook - Epsom
We're so pleased to hear you had such a wonderful experience with our products and prices! We appreciate your high recommendation and look forward to your next visit.
Lovely staff on hand to help
7. juli 2026
Besvarelse fra ProCook - Epsom
We appreciate your kind words about our team and are so glad to hear they were helpful.
Friendly staff
Friendly staff. I was informed of the products I purchased thoroughly. Your staff are really helpful and kind.
8. juli 2026
Fantastic overall
ProCook’s team was very helpful when I was deciding on items I wanted to order, their delivery service was so useful because triply frying pan and large pot were heavy. I also bought other items that would add up in weight so it was perfect that I didn’t have to carry it all. Everything is of really good quality - I’m happy with the entire experience
24. juni 2026
Besvarelse fra ProCook - Epsom
We're so pleased to hear our team was helpful and that our delivery service was useful for your heavy items. It's wonderful that you're happy with the quality and your entire experience!
Besvarelse fra ProCook - Epsom
We're so glad you found our team member at the till to be very helpful and friendly during your visit!
Your staff were friendly and helpful
Your staff were friendly and helpful. We liked your shop and it was well kept and clean.
It was our first visit.
30. juni 2026
Excellent quality of the cast iron pot
Excellent quality of the cast iron pot. Easy maintenance and good customer service at Epsom branch.
29. juni 2026
Great idea I have one on every knife…
Great idea I have one on every knife now.
Such a simple idea very slim just protects knives blades.
24. juni 2026
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