The Epsom shop is well stocked with excellent quality products, and helpful, friendly staff. I bought an Elite stainless frying pan that works perfectly, and at a reasonable price for an item of such... Se mere
Lokation
Skift lokationUnit 46, Ashley Shopping Centre,, Ashley Avenue, KT18 5AB Epsom, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The customer service was excellent, the man who helped me was knowledgeable, patient and helpful. He talked me through the benefits of each range, according to my needs and there was no heavy selling.... Se mere
Very good service, listened to what I was saying I was looking for and made recommendations to fit what I needed, they also didn’t try to get me to buy the most expensive knife that fit what I was loo... Se mere
ProCook’s team was very helpful when I was deciding on items I wanted to order, their delivery service was so useful because triply frying pan and large pot were heavy. I also bought other items that... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
Unit 46, Ashley Shopping Centre,, Ashley Avenue, KT18 5AB, Epsom, Storbritannien
4,8
Fremragende
405 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra ProCook - Epsom
We appreciate you letting us know our staff was efficient, knowledgeable, and friendly; it means a lot to our team.
Besvarelse fra ProCook - Epsom
We appreciate you taking the time to leave us this great review! We're so happy you found our staff knowledgeable.
Very helpful and they couldn't do…
Very helpful and they couldn't do enough to help me
6. februar 2026
Employees were so helpful when deciding…
Employees were so helpful when deciding which dinner set to buy
The dinner set was excellent
5. februar 2026
Helpful staff great knife set
3. februar 2026
Lovely shop and friendly staff.
3. februar 2026
Very friendly and helpful shop staff
Very friendly and helpful shop staff. On the surface - very pleased with my purchase but Unfortunately one of the products is faulty and will need me to go back to store and return for an exchange. An hour round trip for me plus parking costs.
31. januar 2026
Besvarelse fra ProCook - Epsom
Thank you for your review. We are sorry to hear of your experience; we have asked the Customer service team to contact you to resolve.
very helpful staff and excellent …
very helpful staff and excellent ranges of any kitchen items you could wish for in 1 place and prices and quality match
27. januar 2026
Besvarelse fra ProCook - Epsom
We're so happy to hear that you found our staff helpful and that we have excellent ranges of quality kitchen items at prices that match. We appreciate your review!
I was approached by a member of staff…
I was approached by a member of staff who gave me good advice about the product I needed. I’m delighted with it.
25. januar 2026
Friendly and informative
Friendly and informative customer service.
Great range of reasonably priced products.
26. januar 2026
Besvarelse fra ProCook - Epsom
We appreciate your positive feedback! We are so happy to hear that you found our customer service informative and friendly and liked our product prices.
Quality Products Good quality products and a vast array…
Good quality products and a vast array of merchandise, an enhancement to any high street or shopping centre.
21. januar 2026
Great choice and offers
19. januar 2026
Very helpful sales staff
Very helpful salesman and nothing too much trouble for me to select the exact size pan that I needed from the wide selection available. All good thank you
15. januar 2026
Besvarelse fra ProCook - Epsom
We appreciate your positive feedback! We're so happy you enjoyed our great range of competitively priced quality products.
Very polite and helpful staff
Very polite and helpful staff. Was looking for a set of kitchen knives, the man staff came up to me and said they had a set(no block) for £6 in the sale! These are there own knives and extremely Sharpe. The bread knives is wonder . Would highly recommend
13. januar 2026
Besvarelse fra ProCook - Epsom
We're happy to hear you found our staff polite and helpful during your search for kitchen knives. It's great you found a suitable set in our sale, and we appreciate your recommendation.
Besvarelse fra ProCook - Epsom
We appreciate your positive feedback! We are so happy you find our new shop impressive with lots of exciting products.
I was looking for 2 small saucepans
I was looking for 2 small saucepans , helped. to unhook them , and pointed out that for about another £20 ish ponds I could purchase the whole set of saucepans , I did thank you for telling me , staff are very helpful , and friendly , recommend pro cook 👏
11. januar 2026
Besvarelse fra ProCook - Epsom
We're glad you found what you were looking for! We appreciate that our team was helpful and friendly during your visit. Thank you for recommending us!
Found presents for my son-in-law's…
Found presents for my son-in-law's birthday. Great selection of things - good quiality. AND I bought a great set of kitchen knives for myelf at a very good price in the sale.
11. januar 2026
Besvarelse fra ProCook - Epsom
We're so glad you found presents for your son-in-law and treated yourself to our kitchen knives! It's great to know you found a good selection and quality items at a good price.
Good quality
Good quality of service. My item was silly. I had a refund and naught a salt grinder.
11. januar 2026
Besvarelse fra ProCook - Epsom
We appreciate your feedback and are glad the service met your standards. We are pleased you found a suitable replacement. Thank you!
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