We had a problem with a purchased item purchased a few years ago. The staff were excellent, dealt with the issue professionally and I left the store suitably impressed and would certainly continue buy... Se mere
Virksomheden har svaret
Lokation
Skift lokationBluewater Shopping Centre, Bluewater, DA9 9ST Greenhithe, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Superb service. I returned an online order that wasn't suitable for my needs and purhased an alternative item which was lovingly wrapped. Both transactions were flawless and my new knife works really... Se mere
I bought two pans at Bluewater. Had a great experience. The attendant was great, gave me all information I needed. I went to buy 1 pan and ended up buying 2 and a couple of small items. Very please w... Se mere
Virksomheden har svaret
Bought the tri-ply stainless steel pan after very helpful advice from the shop assistant. He steered us in the right direction and avoided us making a costly mistake of getting the original one we had... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
Bluewater Shopping Centre, Bluewater, DA9 9ST, Greenhithe, Storbritannien
4,8
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Polite and prompt informative service.
24. april 2026
Besvarelse fra ProCook - Bluewater
We appreciate you letting us know about our polite, prompt, and informative service; it means a lot to our team.
Besvarelse fra ProCook - Bluewater
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
Besvarelse fra ProCook - Bluewater
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
The store is so well laid out clean and…
The store is so well laid out clean and staff very helpful lots of good kitchen gadgets for every budget.
22. april 2026
Besvarelse fra ProCook - Bluewater
We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our store and found our staff helpful.
Great help
I needed to change the frying pan I bought for a larger one and the lady in the shop could not have been more helpful, I did not get her name the shop is the one in Bluewater, great helpany thanks
16. april 2026
Besvarelse fra ProCook - Bluewater
We're happy to hear that the staff member at our Bluewater store was so helpful when you needed a larger frying pan. We appreciate you taking the time to leave us this positive feedback.
Besvarelse fra ProCook - Bluewater
We appreciate your positive feedback regarding our great service and products; we are delighted!
Helpful staff
14. april 2026
Besvarelse fra ProCook - Bluewater
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
Great customer service
I purchased an item on Sunday and, upon arriving home, noticed that it was unfortunately broken during transport. I contacted customer service, and they responded promptly, issuing a replacement without any hassle. The process was smooth and efficient, and I appreciated how quickly the issue was resolved.
19. april 2026
Besvarelse fra ProCook - Bluewater
We're happy to hear that customer service promptly resolved the issue with your broken item. We appreciate your positive feedback and are glad the replacement process was smooth and efficient for you.
Very very helpful and kind staff.
16. april 2026
The store had the knife and other…
The store had the knife and other kitchen utensils and were value for money. They have so far been a real aid
10. april 2026
Excellent service and staff
8. april 2026
Items were okay staff at the store not…
Items were okay staff at the store not so. Seemed judgy and unbothered but also bored.
6. april 2026
Besvarelse fra ProCook - Bluewater
We appreciate your feedback and time. We'll address the staff's behavior to ensure a better experience for our valued customers.
Besvarelse fra ProCook - Bluewater
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.