Ordered both online and been in store. Brilliant service from both apart from DPD delivery which was abysmal. Just notification of 15 hour delivery not one hour slot as promised!
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I bought a Santoku knife at the Arndale Centre store in Manchester. When I got home and unboxed it, I noticed that the seal on the box had been "opened' and when I took the knife out of the sheaf, the... Se mere
Every staff member we spoke with was very knowledgeable & helpful. We ordered a dinner set on Sunday and was advised it would take 3-5 working days. It arrived on Monday- very impressive. Unfortunatel... Se mere
Virksomheden har svaret
The lady at the shop was very helpful gave good advice k ew what she was selling very good communication
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
MSU7 Halle Mall, Arndale Centre, M4 3AB, Manchester, Storbritannien
- 01615156449
4,8
Fremragende
246 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The gentleman was very helpful and we…
The gentleman was very helpful and we got what we wanted very easily
9. maj 2026
Besvarelse fra ProCook - Arndale
We're so glad our team helped you find exactly what you needed with ease. Thank you!
Besvarelse fra ProCook - Arndale
We appreciate your kind words.
Very knowledgeable staff,pointed me in…
Very knowledgeable staff,pointed me in the right direction
8. maj 2026
Besvarelse fra ProCook - Arndale
We appreciate you sharing that our staff was knowledgeable.
The wonderful Pro Cook experience
Great products, reasonably priced and sold by an extremely helpful and knowledgeable team. 10 out of 10.
3. maj 2026
Great store
Lots of variety of kitchen goods, im a chef and love to get my knives from here. Staff are always polite and have a.lovely smile on their faces.
3. maj 2026
Enjoyabke
The store is set out well and the stock is varied and "different". Always enjoyable
30. april 2026
Besvarelse fra ProCook - Arndale
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
The staff was very helpful i liked that…they went to the back to see if they had more pans
The staff was very helpful i liked that my thing’s were packed individually lovely customer service
25. april 2026
Besvarelse fra ProCook - Arndale
We appreciate you sharing your experience! We're so happy to hear that our staff was helpful and that you liked your items packed individually.
ProCook staff were very helpful and…
ProCook staff were very helpful and patient in explaining different stainless steel wok on 23 April 2026. The product is of good quality and at reasonable price.
23. april 2026
Besvarelse fra ProCook - Arndale
We're happy to hear that our staff were helpful and patient in explaining the stainless steel wok. It's great to know you find the product good quality and reasonably priced.
Besvarelse fra ProCook - Arndale
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
Wonderful products at wonderful prices!!
17. april 2026
Besvarelse fra ProCook - Arndale
We appreciate you sharing that our products and prices are wonderful; we are so happy you enjoyed that!
Superb Cookware
Great shop, superb quality items at the right price. Would reccomend Pro cook to anyone looking for some hard wearing, well designed cooking products. Online is great, but the shop was superb for getting a feel for the quality and sizes. The staff were friendly, polite and very helpful.
21. april 2026
Besvarelse fra ProCook - Arndale
We're glad you enjoyed our shop and found superb quality items at the right price. It's great to hear that you found our staff friendly, polite, and helpful. We appreciate your recommendation!
Love the presentation of the store very…
Love the presentation of the store very inviting and the staff are very helpful and told me about the offers
21. april 2026
Besvarelse fra ProCook - Arndale
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our store inviting and our staff helpful with the offers.
I like to browse without being followed around a shop.making me feel uncomfortable.that is what i liked about my experience.
Your assistant that helped me, took me strait to what i wanted. Without being pushy.she explained about all the items i was looking for. As i had never been in that shop before.
16. april 2026
Besvarelse fra ProCook - Arndale
We're happy to hear that our assistant provided such helpful and informative service during your first visit! We appreciate you taking the time to share your positive experience.
I was served with a very polite honest young lady. She went to a lot of troube to explain how my purchase worked. That’s the reason for five stars.
I was served with a very polite honest young lady. She went to a lot of trouble to explain how my purches worked. That is my reason for five star.
16. april 2026
I was allowed to freely browse before…
I was allowed to freely browse before deciding what I wanted.
The assistant was polite.
15. april 2026
Monta latte
Ottimo negozio molto ben fornito. Il commesso che mi ha servita è stato molto gentile e disponibile
13. april 2026
Uopfordret anmeldelse
High quality and amazing staff
8. april 2026
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