Ordered both online and been in store. Brilliant service from both apart from DPD delivery which was abysmal. Just notification of 15 hour delivery not one hour slot as promised!
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I bought a Santoku knife at the Arndale Centre store in Manchester. When I got home and unboxed it, I noticed that the seal on the box had been "opened' and when I took the knife out of the sheaf, the... Se mere
Informative and well presented. I have found both the website and retail experience both straight forward and helpful. The value for money regarding products on offer are very endearing.
Shopkeepers are very friendly, polite and helpful. I like to shop in your store. I need more evidence for your products are safe to use for using in kitchen. I suppose I buy anything for cooking that... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
MSU7 Halle Mall, Arndale Centre, M4 3AB, Manchester, Storbritannien
- 01615156449
4,8
Fremragende
243 anmeldelser
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Ordered both online and been in store
Ordered both online and been in store. Brilliant service from both apart from DPD delivery which was abysmal. Just notification of 15 hour delivery not one hour slot as promised!
7. august 2026
I’m happy with my shopping at procook😊
6. august 2026
Informative and well presented
Informative and well presented. I have found both the website and retail experience both straight forward and helpful. The value for money regarding products on offer are very endearing.
26. juli 2026
Helpful and friendly shop assistant
Helpful and friendly shop assistant. He guided us to buy what we needed.
5. august 2026
Top notch customer service
I bought a Santoku knife at the Arndale Centre store in Manchester. When I got home and unboxed it, I noticed that the seal on the box had been "opened' and when I took the knife out of the sheaf, the tip was broken/blunted. I emailed the company and attached photos and they sent me a new knife in the post! Brilliant customer service! Just a shame that the original knife was sold in the 1st place but overall, I rate this knife and I definitely rate the customer service! Thank you.
27. juli 2026
Santos knife
Product excellent price and quality. James was very knowledgeable and helpful.
Would certainly visit again
31. juli 2026
I asked anbrilliantd the gentleman server sorted…
I asked and the gentleman server sorted it all out, could ask no more
29. juli 2026
Excellent customer service very helpful…
Excellent customer service very helpful and a very happy customer
25. juli 2026
The product that they carry
The product that they carry. Also the staff is very knowledgeable and pleasant.
25. juli 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Not used it yet for a presant don't do…
Not used it yet for a presant don't do pepper stop sending emails at stupid times in the night waking me up
25. juli 2026
Besvarelse fra ProCook - Arndale
Hi,
Thanks for getting in touch.
We've amended your email preferences as requested. Please note that it may take a few days for the changes to fully update across our systems, so you may still receive some emails during this time.
We apologise for any inconvenience caused.
Kind regards,
Essential for cooking
I have visited the precook shop in Manchester and 5he products on display are of a very high standard.
I have found the staff very helpful and friendly, explained everything clearly. I find that the products are at a good price, and of a very high standard.
22. juli 2026
Shopkeepers are very friendly
Shopkeepers are very friendly, polite and helpful. I like to shop in your store. I need more evidence for your products are safe to use for using in kitchen. I suppose I buy anything for cooking that is never harm my family. I asked your staff couldn't be answered my require. I need to know the material, quality and how to use.
18. juli 2026
Very clean store
Very clean, organised and well lit store.
Completely disinterested customer service
14. juli 2026
Besvarelse fra ProCook - Arndale
We appreciate your feedback regarding our store's cleanliness and organization. We are truly concerned to hear about your experience with our customer service. We are committed to ensuring every customer feels valued and assisted. We will address this internally to improve our service.
Arndale Manchester is a great store to…
Arndale Manchester is a great store to visit. Very pleased with the staffs excellent customer service ! Been several times and always a pleasant experience. Well stocked, great prices and knowledgeable about products.
Will definitely recommend 👌
12. juli 2026
Great quality products
Great quality products. Worth the price. The staff is also very friendly and professional.
6. juli 2026
Besvarelse fra ProCook - Arndale
We're so glad you enjoyed our quality products and found our staff friendly and professional! Thank you for your kind words.
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