PRIVATEUPGRADES Anmeldelser 

163
TrustScore 4.5 ud af 5

4,7

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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Booking via PrivateUpgrades is super easy, just created your account and you are ready to go. They have great offers and concierge is way better than other apps like booking.com, expedia, etc. You ge... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I rate organisations by how well they respond to and deal with problems. Private Upgrades were fantastic. A number of issues arose and they dealt with them all swiftly and professionally. Will def... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

We knew the specific hotel Schloss Roxburgh we wanted and thought it was worth a try booking through Private Upgrades. Wanted two rooms so first negative had to book both individually. We only recei... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

The location, facilities, kindness and meticulous consideration were all perfect. I was moved by the way he tried his best to meet the customer's needs. It was a trip for healing and it was an excelle... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Rejseselskab

Skrevet af virksomheden

PrivateUpgrades is a members-only travel club. It caters to those seeking luxury accommodation for both leisure and business trips. PrivateUpgrades has over 20 years of experience. It offers its members VIP access to exclusive upgrades, amenities, discounts, and promotions. They are at luxury hotels worldwide. This service adds value to hotel bookings. It ensures that members get a personalized service. This service transforms their whole stay. The club is in Switzerland. It is part of the Deluxetargets Group, an international tourism agency founded in 2001. This shows the group's established presence in luxury travel. PrivateUpgrades members get many benefits. These include personal attention and instant room upgrades. Also, special offers and unique experiences. Plus, flexible check-in and check-out times and insider tips from dedicated Travel Designers. These perks enhance the hotel stay. They can double the value of the booking. Moreover, PrivateUpgrades boasts a high success rate in securing upgrades for its members. Over 74% of past reservations received an upgrade. A significant portion of those were double or even triple upgrades. The club also offers a free membership model. Members must keep active by booking luxury hotel stays through PrivateUpgrades. They must also meet a minimum stay requirement each year. PrivateUpgrades has Gold and Concierge membership levels for those seeking more exclusive benefits. They offer extra perks and personal concierge services. These services cater to all travel needs, from restaurant reservations to concert tickets. PrivateUpgrades stands out due to its selection process for luxury hotels. It ensures that only the best ones are featured. The criteria are meticulous. They include factors like location, amenities, and exclusive hotel promotions. They ensure that members have access to the best luxury accommodations. The club has strong relationships with hotel owners and managers across the globe. This further assures that members are treated as VIPs throughout their stay.


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

163 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,7

Alle anmeldelser

(163)

61 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 4 ud af 5 stjerner

Old world charm

Old world charm, huge fairytale park, but all needs refreshment

3. november 2025
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Besvarelse fra PRIVATEUPGRADES

Thank you, Sylvia, for sharing your feedback. We’ll note that you prefer modern and fresh hotels in the future. We still hope you were satisfied with your VIP benefits and the overall experience.

Bedømt til 5 ud af 5 stjerner

Amazing service!

I’ve booked three hotels through Private Upgrades and am about to book my fourth. The deals are incredible — you get all the perks of Amex Fine Hotels & Resorts (early check-in, late checkout, upgrades, $100 resort credit) but at better rates.

Their customer service is outstanding. Whether I call or email, they respond right away and go above and beyond. When my flight from London to Bali was delayed by more than a day, they worked directly with two hotels to modify my non-refundable reservations — an absolute lifesaver while traveling with kids.

I’ve recommended Private Upgrades to everyone I know. I’m not being paid to say this — it’s just a genuinely amazing service that delivers exceptional value and

2. august 2025
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Besvarelse fra PRIVATEUPGRADES

Thank you so much, Lisa — your wonderful testimonial truly made our day! We’re absolutely delighted to hear that you’ve had such great experiences with both our service and our hotel collection. Your kind words and recommendations mean the world to us. Even when things don’t go exactly as planned, our team is here for you around the clock to make sure everything runs smoothly again - that’s the kind of care and dedication you can always count on with us. We’re so grateful for your continued trust and look forward to arranging your next unforgettable hotel stay.

Bedømt til 5 ud af 5 stjerner

Great service

Incredible stay at Raffles, Bahrain. Hotel and staff were brilliant. Booked through PrivateUpgrades and they more than delivered on every promise. Would highly recommend

27. oktober 2025
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Besvarelse fra PRIVATEUPGRADES

Thank you so much, Gavin! We’re absolutely delighted to hear that your stay at Raffles Bahrain exceeded your expectations. That’s exactly what we strive for - to make each experience truly special and seamless. It means a lot to know that both the hotel and our service made such a positive impression. We truly appreciate your kind words and recommendation, and we’d love to assist with your next unforgettable hotel stay.

Bedømt til 4 ud af 5 stjerner

Great hotel

Great hotel, delicious breakfast, very helpfull staff, good to come back.
It’s close to the main station, which makes the area a bit special

28. oktober 2025
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Besvarelse fra PRIVATEUPGRADES

Brigitte, we truly appreciate having you as one of our loyal members over the years and are grateful for your feedback. We’ll gladly share your comments with the hotel. If you’d like to ensure the hotel’s location matches your preferences next time, please feel free to contact us before booking - we’re always happy to assist and provide personalized recommendations. We’re fully dedicated to being there for you and ensuring every stay is nothing short of an exceptional, uncompromising experience.

Bedømt til 5 ud af 5 stjerner

Great hotel

Private upgrades propose very nice hotels with interested advantages and prices

25. oktober 2025
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Besvarelse fra PRIVATEUPGRADES

We’re delighted that you are happy with our hotel selection and that the VIP benefits and prices appeal to you. We truly appreciate your support and look forward to upgrading your next hotel stay.

Bedømt til 5 ud af 5 stjerner

Most incredible company to book luxury…

Most incredible company to book luxury hotels. They really make your stay unforgettable. All the bookings I made with Private Upgrades exceeded our expectations with the best upgrade and truly exceptional customer service! Thank you so much Private upgrade we are excited to book our next trip! Emma

24. oktober 2025
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Besvarelse fra PRIVATEUPGRADES

Thank you so much, Emma - what a wonderful review! We’re absolutely thrilled to hear that your stays through PrivateUpgrades have been memorable and that our service exceeded your expectations. Creating unforgettable travel experiences is exactly what we strive for, and it means the world to know we succeeded for you. We can’t wait to upgrade your next hotel stay!

Bedømt til 5 ud af 5 stjerner

Great service and booking with Private Upgrade

Private Upgrade are the best , great service

21. oktober 2025
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Besvarelse fra PRIVATEUPGRADES

Thank you so much, Bimmy! We truly appreciate your kind words and are thrilled to hear you had such a great experience with us. We look forward to upgrading your next hotel stay.

Bedømt til 4 ud af 5 stjerner

Nice Hotel with room to improve

Room was nice and large. Hotel is very clean and the staff friendly. Although being upgraded as a Titanum member we had to pay extra for the Lounge access which felt strange. Breakfast was only available at the restaurant where the service has room for improvment due to lack of adequate managment.

8. oktober 2025
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Besvarelse fra PRIVATEUPGRADES

Thank you for your feedback, Chung-Shik. We truly appreciate you taking the time to share your experience. Please note that the hotel kindly provided a double upgrade from a Grand Deluxe Room to an Executive Room. As per their policy, Lounge access is not included in complimentary upgrades, though they offered you a discounted rate for access as a gesture of goodwill. We hope you were happy with our service, and we look forward to the opportunity to upgrade your next stay again.

Bedømt til 5 ud af 5 stjerner

I had a good service/experience using…

I had a good service/experience using private upgrades travel services. Recommend highly. Thank you!

28. september 2025
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Besvarelse fra PRIVATEUPGRADES

Thank you so much for your kind words, Shahab. We truly appreciate your feedback and are happy to hear that you had a great experience with our PrivateUpgrades service - it means a lot to us. We’ve also shared your comments and concerns with the team at Sofitel Taksim so they can review and improve where needed. We’re grateful for your recommendation and look forward to assisting you with your future travels.

Bedømt til 5 ud af 5 stjerner

Five stars without hesitation

Five stars without hesitation! I am a regular customer of PrivateUpgrades and will be returning for every next trip. The booking process is easy and swift, my data and preferences arw stored such that I do not have to insert upon each new reservation. The travel designers are very helpful and respond swiftly to any enquiries. The benefits included with a booking via PrivateUpgrades are indeed provided by the hotels. As a PrivateUpgrades customer I would usually get an upgrade (which is subject to availability which is made clear during the booking process) but have gotten fantastic rooms, lastly at the Fullerton Bay Hotel in Singapore. Can very much recommend!

20. september 2025
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Besvarelse fra PRIVATEUPGRADES

Thank you so much, Alexandra, for your wonderful review! We truly appreciate your trust and loyalty. It means a lot to us to have you as a valued member, and we look forward to being part of many more of your future hotel journeys.

Bedømt til 5 ud af 5 stjerner

Private UpGrades and The Ritz Carlton,Toronto,CN.

We have recently returned from an excellent week at the Ritz Carlton,Toronto,Canada. All arrangements were ably managed by Private Upgrades and the Ritz Carlton honoured all the upgrades and other arrangements which they had made in advance. We highly recommend Private Upgrades to make your Travel Arrangements.

25. august 2025
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Besvarelse fra PRIVATEUPGRADES

Thank you so much, David! We’re delighted to hear you enjoyed your stay at the Ritz-Carlton Toronto and that everything went smoothly. We truly appreciate your kind words and recommendation.

Bedømt til 5 ud af 5 stjerner

Great company with the best deals at the worlds best hotels.

Private Upgrades are a great company and get the best deals at the best hotels. I booked the Wedgewood Hotel in Vancouver for 2 nights, no other hotel booking site could offer the great inclusions that Private Upgrades gave, this included $100 room credit, full American breakfast each day and, subject to availability, a complimentary room upgrade and early checkin and late checkout, we got an early check in at 11am (standard 3pm) and a late check out at 1pm (standard 11am). We highly recommend Private Upgrades, on our recommendation our friends have just booked The Savoy in London for 2 nights next year and got great inclusions .

4. september 2025
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Besvarelse fra PRIVATEUPGRADES

Thank you so much for your wonderful feedback and for sharing your experience. We’re delighted to hear that you enjoyed the Benefits and VIP treatment. We also appreciate your kind recommendation to your friends – it means the world to us that you trust PrivateUpgrades not only for your own travels but also for those close to you. We look forward to helping you (and your friends) create more unforgettable stays at the world’s best hotels.

Bedømt til 5 ud af 5 stjerner

Megeve Magic Stay

The whole experience of booking through Privateupgrades was smooth and efficient.
The hotel staff were friendly and welcoming with a bowl of fruit, desserts and champagne in the room when we arrived.
The location was perfect with lovely views of Mont Blanc.
The breakfast was delicious with lots of choice.

25. august 2025
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Besvarelse fra PRIVATEUPGRADES

We’re so glad you loved our welcome treats and enjoyed a glass of bubbles while taking in the Mont Blanc views- that’s exactly the kind of arrival we love to create. Thank you for sharing your experience!

Bedømt til 5 ud af 5 stjerner

Perfect experience

Excellent ! Prices and services supplied as written on the offer. I’ll try it again asap.

29. august 2025
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Besvarelse fra PRIVATEUPGRADES

Thank you so much, Ilaria! We’re delighted to hear that everything was exactly as promised and even exceeded your expectations. We’re already looking forward to upgrading your next hotel stay.

Bedømt til 5 ud af 5 stjerner

PrivateUpgrades big thumbs up

PrivateUpgrades team members are responsive, professional and knowledgeable. The team will strive to create an utmost overall enjoyable booking experience for consumers.

This is in relation to my stay few days ago at Ritz Carlton Millenia.

28. august 2025
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Besvarelse fra PRIVATEUPGRADES

Thank you so much for your kind words and positive feedback! We’re delighted to hear that you enjoyed working with our team and that their dedication and expertise made your booking experience exceptional. Your support means a lot to us, and we look forward to assisting you with your future hotel stays.

Bedømt til 5 ud af 5 stjerner

Reliable company

Reliable company. Rapid reply to all my questions. Perks same as virtuoso. Very good deal for some cities. I have used them for Bangkok and Tokyo.

19. august 2025
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Besvarelse fra PRIVATEUPGRADES

Thank you so much, Garunee! We truly appreciate your kind words and are delighted to hear you had a great experience with us in Bangkok and Tokyo. It’s wonderful to know you found our service responsive and the perks valuable. We look forward to assisting you again on your future travels.

Bedømt til 5 ud af 5 stjerner

The best company i deal with in last…

The best company i deal with in last few years they delivered what they promised and always i will deal with them.

16. august 2025
Uopfordret anmeldelse
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Besvarelse fra PRIVATEUPGRADES

Thank you so much for your remarkable statement, Mohammad! Your words truly made our whole team happy. We’re grateful for the trust you place in us, and we’re delighted that we can give back with unforgettable hotel experiences. We look forward to hearing from you again soon.

Bedømt til 5 ud af 5 stjerner

Shanghai J Hotel

We recently stayed at the stunning J Hotel in Shanghai for 3 nights, booking through Private Upgrades, and it was truly the best hotel experience we’ve ever had.
From start to finish, everything exceeded expectations—the rooms were immaculate and beautifully designed, breakfast was exceptional, the Yi Lounge was a luxurious retreat, and dinner at Jin Yan restaurant was simply perfect. The staff went above and beyond in every way, making us feel incredibly welcomed and cared for.
Private Upgrades promised several member benefits, and every single one was delivered flawlessly:
Stay 3 nights for free
Late checkout
$100 food & beverage credit
Free room upgrade upon arrival (we were even able to choose our room style!)
Daily afternoon tea for two in the Yi Lounge – which turned out to be much more than just tea; it was an extensive open buffet with a wide selection of delicious food and beverages.
A special thank you to Migi Dalida - Travel Designer at Private Upgrades, who made the entire booking process seamless and ensured that every detail of our stay was perfect.
This experience was truly five-star in every sense, and we can’t wait to book with Private Upgrades again.

16. juli 2025
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Besvarelse fra PRIVATEUPGRADES

Thank you so much, Oliver, for sharing your wonderful testimonial about your stay at J Hotel Shanghai. We are truly thrilled to hear how much you enjoyed our personalized service and exclusive VIP benefits. Your kind words and recommendation mean the world to us, and we cannot wait to craft an even more memorable experience for your next stay.

Bedømt til 5 ud af 5 stjerner

Great Service, Easy to Use

This was my first time booking through Private Upgrades and I have to say the whole process (online) was very easy. Great customer contact & care from booking to break completion. Would highly recommend Private Upgrades & have already made another reservation through them.

17. juli 2025
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Besvarelse fra PRIVATEUPGRADES

It is lines like yours that inspire us every day to turn your most valuable time into a memorable experience, Mr. Ross. Our team feels truly honored by your words, and we are delighted to upgrade hotel stays of valued members like you.

Bedømt til 5 ud af 5 stjerner

Excellent service

We used Privateupgrades.com for the first time, they were excellent to deal with. Their website is easy to navigate and it was very easy to book our hotel stays. We even had little extras added to the hotels we booked which made it even more appealing to use this company. We had to contact them to make an alteration and nothing was a problem. Everything was seamless when we got to our hotels. Fantastic service and I’ll use Privateupgrades.com again.

20. juli 2025
Uopfordret anmeldelse
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Besvarelse fra PRIVATEUPGRADES

Thank you so much, Lee! We're thrilled you loved your first hotel experience through us. We're delighted that our website, perks, and seamless service made your trip a memorable one. We truly appreciate your trust and look forward to upgrading your next stay soon!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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