PRIVATEUPGRADES Anmeldelser 

163
TrustScore 4.5 ud af 5

4,7

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Booking via PrivateUpgrades is super easy, just created your account and you are ready to go. They have great offers and concierge is way better than other apps like booking.com, expedia, etc. You ge... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I rate organisations by how well they respond to and deal with problems. Private Upgrades were fantastic. A number of issues arose and they dealt with them all swiftly and professionally. Will def... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

We knew the specific hotel Schloss Roxburgh we wanted and thought it was worth a try booking through Private Upgrades. Wanted two rooms so first negative had to book both individually. We only recei... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

The location, facilities, kindness and meticulous consideration were all perfect. I was moved by the way he tried his best to meet the customer's needs. It was a trip for healing and it was an excelle... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Rejseselskab

Skrevet af virksomheden

PrivateUpgrades is a members-only travel club. It caters to those seeking luxury accommodation for both leisure and business trips. PrivateUpgrades has over 20 years of experience. It offers its members VIP access to exclusive upgrades, amenities, discounts, and promotions. They are at luxury hotels worldwide. This service adds value to hotel bookings. It ensures that members get a personalized service. This service transforms their whole stay. The club is in Switzerland. It is part of the Deluxetargets Group, an international tourism agency founded in 2001. This shows the group's established presence in luxury travel. PrivateUpgrades members get many benefits. These include personal attention and instant room upgrades. Also, special offers and unique experiences. Plus, flexible check-in and check-out times and insider tips from dedicated Travel Designers. These perks enhance the hotel stay. They can double the value of the booking. Moreover, PrivateUpgrades boasts a high success rate in securing upgrades for its members. Over 74% of past reservations received an upgrade. A significant portion of those were double or even triple upgrades. The club also offers a free membership model. Members must keep active by booking luxury hotel stays through PrivateUpgrades. They must also meet a minimum stay requirement each year. PrivateUpgrades has Gold and Concierge membership levels for those seeking more exclusive benefits. They offer extra perks and personal concierge services. These services cater to all travel needs, from restaurant reservations to concert tickets. PrivateUpgrades stands out due to its selection process for luxury hotels. It ensures that only the best ones are featured. The criteria are meticulous. They include factors like location, amenities, and exclusive hotel promotions. They ensure that members have access to the best luxury accommodations. The club has strong relationships with hotel owners and managers across the globe. This further assures that members are treated as VIPs throughout their stay.


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

163 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,7

Alle anmeldelser

(163)

61 anmeldelser inden for de sidste 12 måneder

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Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

St Regis Goa Via PrivateUpgrades

Booking via PrivateUpgrades is super easy, just created your account and you are ready to go. They have great offers and concierge is way better than other apps like booking.com, expedia, etc.
You get Marriott STARZ offers which are awesome. Thanks PrivateUpgrades.

6. juni 2026
Uopfordret anmeldelse
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Besvarelse fra PRIVATEUPGRADES

Vipul, we are delighted that you found the booking process with PrivateUpgrades straightforward and valued both our exclusive offers and the personal support provided by our service team. We sincerely appreciate your trust in PrivateUpgrades for your stay in Goa.

Bedømt til 5 ud af 5 stjerner

Fantastic

I rate organisations by how well they respond to and deal with problems. Private Upgrades were fantastic. A number of issues arose and they dealt with them all swiftly and professionally. Will definitely use again and highly recommend.

30. juni 2026
Uopfordret anmeldelse
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Besvarelse fra PRIVATEUPGRADES

Mrs Crozier, thank you very much for your kind feedback and for recognizing the way PrivateUpgrades handled the challenges that arose during your stay. Please accept our sincere apologies that the view and noise levels did not meet your expectations, as this was certainly not the experience we had intended for you. Through direct contact with the hotel management, it was possible to support a solution that met your satisfaction, although we would of course have preferred every aspect of the stay to run smoothly from the outset. It was a pleasure to support you, and we sincerely hope your husband was still able to enjoy his birthday and the surprise arranged for him. For your next booking, particular care will be taken in advance to ensure a quiet room with a more beautiful view.

Bedømt til 5 ud af 5 stjerner

What an incredible experience it is to book through Private Upgrades!


What an incredible experience it is to book through Private Upgrades. Not only is the booking process super easy, but they respond to every booking to confirm your upgrade. The benefits received are amazing and they are my go to before booking elsewhere!

19. juni 2026
Uopfordret anmeldelse
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Besvarelse fra PRIVATEUPGRADES

Thank you so much, Dianne, for this wonderful feedback about PrivateUpgrades. We are truly delighted to know that the experience felt so easy, valuable, and enjoyable, and your kind words mean a great deal to the whole team. It is a pleasure to be your trusted choice for future hotel bookings.

Bedømt til 5 ud af 5 stjerner

Private Upgrades - Always an excellent experience

I recently booked my stay at the Waldorf Astoria in Helsinki, Finland, and I truly cannot say enough positive things about the experience. From the moment I stepped into this exceptional property until the day I departed, I felt genuinely pampered and impeccably cared for. The hotel itself was stunning, my room was extraordinary, and the spa facilities were nothing short of world-class.

Booking through Private Upgrades was seamless, efficient, and exceptionally cost-effective. Thank you for consistently providing such outstanding service. It is always a pleasure booking through Private Upgrades, and I look forward to many more memorable stays arranged through your excellent company in the future.

22. februar 2026
Uopfordret anmeldelse
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Besvarelse fra PRIVATEUPGRADES

Thank you, Brad, for this wonderful review and for your continued trust in PrivateUpgrades. We are delighted to hear that your experience with us was seamless and efficient. It is especially gratifying to know that our service continues to add real value to your travels. Your kind comments about the hotel stay will be shared with the hotel management, and we look forward to arranging many more memorable stays for you with the same care and attention.

Bedømt til 5 ud af 5 stjerner

The location

The location, facilities, kindness and meticulous consideration were all perfect. I was moved by the way he tried his best to meet the customer's needs. It was a trip for healing and it was an excellent choice. I visited again after 6 months for the second time, and Sandy, an employee at the restaurant for breakfast, found out and was really touched. That's why I thought that the reputation of the Ritz-Carlton is maintained. It's really the best hotel. The female concierge staff is also very kind and memorable. If I go to Bangkok, I will definitely stay again.

12. maj 2026
Uopfordret anmeldelse
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Besvarelse fra PRIVATEUPGRADES

Thank you, Yoon Kyung, for your wonderful review and for trusting PrivateUpgrades with your second stay. We are delighted that your experience was so relaxing and memorable, and we will be pleased to share your kind comments with the hotel management. We greatly appreciate your continued trust and look forward to arranging another exceptional stay for you soon.

Bedømt til 4 ud af 5 stjerner

Thought it was worth a try but no upgrade

We knew the specific hotel Schloss Roxburgh we wanted and thought it was worth a try booking through Private Upgrades. Wanted two rooms so first negative had to book both individually. We only received one room upgraded we did get a 12pm checkout and the credit on the room. Confusion on massage treatment times. But restaurant booking was fine. Hotel unfortunately did not live up to my expected expectations having stayed 6 months before.

11. april 2026
Uopfordret anmeldelse
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Besvarelse fra PRIVATEUPGRADES

Mrs. Hastings, thank you very much for taking the time to share your feedback. We’re truly sorry to hear that your experience did not fully meet your expectations, especially as this was your first stay booked with PrivateUpgrades. After reviewing your reservation with Schloss Roxburghe, we can confirm that both rooms were upgraded to Park View Estate Rooms. However, we understand that this may not have been clearly communicated during your stay, and we sincerely apologize for any confusion this may have caused. We also appreciate your feedback regarding multi-room bookings. While this feature is currently not yet available, we fully recognize how important it is for you. Thank you again for sharing your feedback.

Bedømt til 5 ud af 5 stjerner

Night in Paris

It was my first experience with the company, so I really liked that all offered services were provided as promised. I was looking for a specific hotel and was glad that it was present on the privateupgrades.

16. april 2026
Uopfordret anmeldelse
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Besvarelse fra PRIVATEUPGRADES

Leyla, thank you for sharing your first experience with PrivateUpgrades, and we are delighted to hear that everything was delivered as promised. Our aim is to provide our members with a carefully selected portfolio of the finest hotels in each destination, always combined with valuable benefits, and we are especially pleased that your preferred hotel is part of our collection.

Bedømt til 5 ud af 5 stjerner

The Carlton Cannes is an ICON along the…

The Carlton Cannes is an ICON along the French Rivera and they super exceeded our expectations. The General Manager, Pierre Louis Renounce, a veteran hotelier and his dream team personally met with us and made us felt like home.
Their sumptuous buffet breakfast is amazing with no extra charges for eggs and other ala carte items. The staff are highly trained and motivated. Most of all it is the inclusiveness and everyone whether you are an A Lister, Celebrity, Royalty are given the same professional hospitality which is difficult to find after Covid 19.

14. april 2026
Uopfordret anmeldelse
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Besvarelse fra PRIVATEUPGRADES

Kenneth, thank you for sharing your experience. We are delighted to hear that your stay exceeded expectations and that the atmosphere and service left such a positive impression. We are pleased to have arranged your booking and will gladly pass your kind feedback on to the hotel management.

Bedømt til 5 ud af 5 stjerner

Soggiorno fantastico!

Soggiorno fantastico! Servizio impeccabile, camere eleganti e curate nei minimi dettagli, e un’atmosfera davvero rilassante. Ogni aspetto dell’esperienza è stato all’altezza delle aspettative.

Un grazie speciale a PrivateUpgrades per aver reso tutto ancora più esclusivo e senza intoppi. Consigliatissimo, tornerò sicuramente!

6. april 2026
Uopfordret anmeldelse
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Besvarelse fra PRIVATEUPGRADES

Thank you, Alessandra, for sharing such a thoughtful reflection of your experience and for highlighting our service. It is a pleasure to know that every aspect of your stay met your expectations and that our role in arranging your booking contributed to a smooth, elevated experience. We truly appreciate your trust and look forward to assisting you again in the future.

Bedømt til 5 ud af 5 stjerner

Great service et real advantages at…

Great service et real advantages at hotels. I recommend!

5. april 2026
Uopfordret anmeldelse
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Besvarelse fra PRIVATEUPGRADES

Thank you for your kind words, François, and for recommending PrivateUpgrades; we are pleased that the quality of our service and the added value we provide met your expectations, and we truly appreciate your trust.

Bedømt til 5 ud af 5 stjerner

So easy to book with them

So easy to book with them
And we got the room upgrade early and late checkout , we also got the credit to use at the hotel
No issues getting anything
I will definitely use the company again

26. marts 2026
Uopfordret anmeldelse
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Besvarelse fra PRIVATEUPGRADES

Janice, we truly appreciate your kind feedback and are delighted to hear that the booking process was smooth and seamless for you. It is very rewarding to know that the added benefits enhanced your stay. Your trust and intention to book with us again mean a great deal to us, and we look forward to continuing to provide you with a VIP experience.

Bedømt til 5 ud af 5 stjerner

Highly recommended

All staff were highly professional and helpful. Rooms are to a high standard and the hotel is located close to the waterfront and tourist attractions.
The restaurant service is impeccable, the food well worthwhile. Reservations are recommended.
Breakfast was of the standard expected in PrivateUpgrades hotels.

21. marts 2026
Uopfordret anmeldelse
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Besvarelse fra PRIVATEUPGRADES

Thank you for your kind feedback. We truly appreciate you taking the time to share your experience. We are delighted that your stay met expectations, and we will be happy to pass your comments on to the hotel management.

Bedømt til 5 ud af 5 stjerner

Really pleased with our hotel booking

Really pleased with our hotel booking . We got an upgrade on arrival and excellent VIP treatment by the hotel including 100 dollars off our food and beverages bill.

19. marts 2026
Uopfordret anmeldelse
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Besvarelse fra PRIVATEUPGRADES

Thank you for your kind feedback, Uzma! We’re glad to hear that your booking experience with us was up to your expectations. It is rewarding to hear that the VIP benefits and recognition at the hotel enhanced your stay!

Bedømt til 5 ud af 5 stjerner

Great company

Good company, booking easy and all perfect when we arrived at the hotel

21. marts 2026
Uopfordret anmeldelse
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Besvarelse fra PRIVATEUPGRADES

Thank you, Helen, for your kind feedback and for taking the time to share your experience. We are very pleased to hear that the booking process was smooth and that everything was perfectly arranged. We look forward to preparing and upgrading your future stays.

Bedømt til 5 ud af 5 stjerner

I first used thExcellent service and thoughtful personal supportis service last year for…

I first used this service last year for a stay in Turkey. Since it was my first time booking with them, I was a little nervous, but they sent me several follow-up emails before my trip, which made me feel very reassured.

During my stay at The Peninsula, my room was upgraded to a suite, and they also arranged transportation to the cruise port after check-out. It turned out to be a truly wonderful stay.

Because of that positive experience, I have also started using them for my domestic trips this year. In the past, I would usually have booked through other hotel booking websites, but now I choose to book through them instead.

What I really appreciate is that the booking process is as easy and convenient as booking online, while still offering personal support. A dedicated travel advisor always contacts me after each booking, which makes it very easy to communicate any requests.

I will definitely continue using their service in the future.

16. marts 2026
Uopfordret anmeldelse
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Besvarelse fra PRIVATEUPGRADES

Thank you, Mai, for sharing your experience and for placing your trust in PrivateUpgrades. It is very rewarding to know that our follow-up communication and dedicated advisory approach provided reassurance and made the process feel both seamless and personal. Your continued loyalty means a great deal to us, and we truly appreciate the confidence you place in our service.

Bedømt til 5 ud af 5 stjerner

Private Upgrades are a great! Totally recommended

Private Upgrades (PU) are a great, new discovery for me. Their prices are always competitive and generally include a 50 or 100US$ credit to the room, meaning the beat even the hotel prices when booking directly with the chosen establishment. Most importantly though there are real people behind PU, and this makes a real difference as they are helpful, polite and always quick at responding, getting in touch with the hotels booked on your behalf to obtain information and often and other perks like early check in or late check out. They also went over and above for me to avoid a charge I would have paid due to a late cancellation resulting from the impact of the conflict in the ME. I have no reservation in recommending Private Upgrades.

16. marts 2026
Uopfordret anmeldelse
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Besvarelse fra PRIVATEUPGRADES

Thank you, Vittoriano, for taking the time to share such a detailed and positive reflection on your experience with PrivateUpgrades; it is truly appreciated. We are delighted that our combination of competitive rates, added benefits, and, most importantly, personal support from our team has made a meaningful difference for you. Your trust and recommendation are highly valued and motivate us to continue delivering a seamless and reliable experience.

Bedømt til 5 ud af 5 stjerner

Fantastic experience with PrivateUpgrades

Fantastic experience with Private Upgrades for the second time! They handled our booking seamlessly, communicated excellently, and secured a great upgrade for us, including hotel credit and a room upgrade. Their membership is free, making it an absolute no-brainer. Highly recommend!

9. marts 2026
Uopfordret anmeldelse
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Besvarelse fra PRIVATEUPGRADES

We truly appreciate your continued trust, Peter, and are delighted to hear that your second experience was just as seamless and rewarding. It is wonderful to know that our team’s communication and attention to detail contributed positively to your stay, and that the added benefits enhanced your overall experience. Your recommendation means a great deal to us, and we look forward to assisting you again in the future with the same level of care and consistency.

Bedømt til 5 ud af 5 stjerner

Finca Cortesin with extras

The deal was much better than I could find anywhere else and that ignores the couple of free massages that were thrown in. The only issue was that we were told in the information that there were round trip transfers included but the hotel told us this was a mistake by Private Upgrades (and they had emailed them). Anyway, the hotel gave us the free homeward transfer in the end so it worked out well.

6. marts 2026
Uopfordret anmeldelse
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Besvarelse fra PRIVATEUPGRADES

Andrew, thank you for your feedback and for highlighting the value you experienced with PrivateUpgrades, which we truly appreciate. We sincerely apologize for the confusion regarding the transfer benefit, as this inclusion changed at the beginning of 2026 and was unfortunately not yet reflected correctly during the first week of January when the booking was made. We are pleased that the situation was ultimately resolved and will ensure such issues do not occur again, so your experience remains seamless from start to finish.

Bedømt til 5 ud af 5 stjerner

My stay at the InterContinental Sukhumvit

My stay at the InterContinental Sukhumvit in Bangkok was truly outstanding. From arrival to departure the experience reflected the high standards one expects from the InterContinental brand.

I would especially like to recognize PrivateUpgrades Luxury Travel Agency who arranged my reservation and took care of everything before my arrival. Their professionalism and attention to detail ensured that the entire stay was perfectly organized and completely seamless.

The hotel itself is beautifully designed, modern and very elegant. My room was spacious, extremely comfortable and thoughtfully appointed offering a relaxing retreat after a day exploring Bangkok. The quality of the bedding, amenities and overall attention to detail was excellent.

What truly stood out was the level of service. The staff were consistently warm, professional and attentive at all times making the stay feel both welcoming and personalized.

The location in the Thonglor area is also ideal, with convenient access to the BTS Skytrain and many excellent restaurants and cafés nearby.

Overall, a superb luxury experience. I look forward to returning in the future and would not hesitate to recommend this property to anyone visiting Bangkok.

My sincere thanks to the entire team for making this stay so memorable — I hope to return again soon.

1. marts 2026
Uopfordret anmeldelse
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Besvarelse fra PRIVATEUPGRADES

Thanks, Matthew, for your kind feedback and for highlighting your experience with us. We are very pleased to hear that the reservation process and the arrangements made before your arrival helped make your stay seamless and well-organized, as providing attentive support and careful coordination for our members is at the core of what we do. It is also wonderful to know that your time at the InterContinental Sukhumvit was so enjoyable. We will gladly share your positive remarks regarding your hotel experience with the property’s management team.

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Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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