SCHLECHTESTER KUNDENSERVICE ICH HABE MEIN PAKET BIS JETZT NICHT ERHALTEN UND AUCH NIE ENTGEGENGENOMMEN ABER ABBUCHEN TUN SIE SEHR WOHL NICHT MAL NACH 3 MAILS REAGIERT DIESE FIRMA AUCH... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Nice quality materials and custom printing looks great, but the sizing seems inconsistent. I ordered a medium cycle jersey (which was close fitted), a small technical tee (which was a little baggy), a... Se mere
Virksomheden har svaret
I have used the custom store for the Zwift BanditZ kit for the last couple of years. James makes the sometimes challenging time of producing a team kit easier by being both understanding and helpful.... Se mere
Virksomheden har svaret
Great service from Primal as usual. Grabbed myself a bargain in the sale and really appreciated being able to just pop up to their warehouse to pick it up saving on postage. Love the colourful Primal... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Butik med cykeltilbehør
- også i
- Butik med udstyr til udendørssport
- Cykelklub
- Landevejscykling
- Spinning
- Sportstøjsbutik
Skrevet af virksomheden
Shop Primal Europe's full collection of cycling apparel. Jersey, Shorts, Bibs, Outerwear for men and women.
Kontaktoplysninger
Unit 9, 73 Sisna Park Road, PL6 7AE, Plymouth, Storbritannien
- +44 (0)1752 696290
- europe-sales@primaleurope.com
- www.primaleurope.com
3,5
Middel
406 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Primal Europe
Thank you so much for the lovely comments and for taking the time to review us. It really does mean a lot to the whole team at Primal :)
Very helpful and knowledgeable of their…
Very helpful and knowledgeable of their products helps make for a pleasant experience and to come away with everything exactly as I needed it.
23. marts 2022
Besvarelse fra Primal Europe
Thanks for the great feedback and comments. It's great to hear that the team at Primal were able to assist you in your purchase enquiries and you had a positive experience shopping with us :)
Fantastic bib shorts!
Primal have been excellent from my first purchase to date. Haven’t missed a beat and the quality and price just work for me. By the way the bib shorts are the best I’ve ever bought. They just work - right length, nice and warm, good pad. Standout item in their range. Love the funky designs too.
14. marts 2022
Besvarelse fra Primal Europe
Thanks Mark for the lovely comments and so glad you finally found bib tights that actually fitted you. I would definitely suggest you try our Helix bibs next time for the summer comfort. Make sure to share your images on social using @primaleurope #primaleurope
Great service
Great service, order acknowledgement and update on despatch - delivery within a couple of days.
11. marts 2022
Besvarelse fra Primal Europe
Thanks for taking the time to review us and glad you hear you have had such a positive shopping experience with us. #primaleurope
First time using this ki
First time using this kit & can't lie, very impressed with the bib & socks.
8. marts 2022
Besvarelse fra Primal Europe
Thank you so much for taking the time to review us and great to hear you are loving your new bibs and socks :)
Pretty quick turnaround
Pretty quick turnaround. Had been delivered the next day. Did have to pay for delivery tho.
28. februar 2022
Besvarelse fra Primal Europe
Thank you for taking time to write a review. All orders over £49 receive free shipping :-)
Excellent service and value for money.
26. februar 2022
Besvarelse fra Primal Europe
Thank you for the excellent review, happy riding :-)
Besvarelse fra Primal Europe
Thank you so much for taking time to write a review! So pleased your enjoying your kit - happy riding :-)
Besvarelse fra Primal Europe
Thank you so much for the review :-)
Order not received so far
After two weeks still awaiting for my order. Still at customs here in the Netherlands. Please update your website or mention at least that an order for mainland europe take so long. May be start an office in european union in order to avoid this.
11. januar 2022
Besvarelse fra Primal Europe
Thank you for your review and feedback. As per the information on our website international orders will be delivered in approximately 5 - 17 business days, the website does also state: Please be aware there may be delays due to customs clearance and the pandemic. We will continue to monitor your order and be in contact with you accordingly. Thanks again.
Quick shipment and the items are well…
Quick shipment and the items are well packaged. It would be great to receive a tracking number. The Swiss Post no longer brings mail to one's door, even if a signature is required.
10. januar 2022
Besvarelse fra Primal Europe
Thank you for your 5 star review! We are sorry to hear you did not receive your tracking number, this is emailed to directly to our customers by Royal Mail and on occasion can go to spam folders. Thank you again for your review and happy riding :-)
Great fun cycling gear
Great fun cycling gear, extremely quick postage and decent pricing. Would recommend, no problem.
9. januar 2022
Besvarelse fra Primal Europe
Thank you so much for the 5 star review! We are thrilled to hear your views on Primal, happy riding and make sure to tag us on social using @primaleurope #primaleurope
Items arrived on time
Items arrived on time, the gilet was sent back because of sizing but a new one was sent quickly. Great service
10. december 2021
Besvarelse fra Primal Europe
Thank you so much for the lovely comments and for taking the time to review us, it really does mean a lot to us here at Primal. Enjoy your new gilet and make sure to tag us on social using @primaleurope #primaleurope
Fast and efficient serviceNew Christmas Jersey
Fast and efficient service. Great merchandise
5. december 2021
Besvarelse fra Primal Europe
Thanks for the 5 star review and enjoy your jersey :) Make sure you tag us on social when you are next about and about in it, as we love sharing our customer's images. Thanks again
Besvarelse fra Primal Europe
Thank you so much for taking time to review us and the 5 stars, it means a lot to the team! Happy riding :)
Great service as usual
1. december 2021
Besvarelse fra Primal Europe
Thank you so much for taking time to write a review, it means a lot to the team.
ordered 2 pair of gloves only recieved…
ordered 2 pair of gloves only recieved 1pair contacted primal and another pair sent out. great service
24. november 2021
Besvarelse fra Primal Europe
Thanks for the lovely review and great feed back. Sorry the 2nd pair of gloves were missed on your first drop, but glad it was fixed quickly for you after contacting us. Don't forget to tag us on social using @primaleurope #primaleurope.
Super quick fulfillment.
23. november 2021
Besvarelse fra Primal Europe
Thanks for the great review and 5 stars :)
Wrong items recieved
I received the wrong thing due to the "package" option of shorts and shirt. Further, I had to pay additional shipping upon arrival. Quality is always good but it never seems to be easy to order.
CORRECTION: They immediately got back to me, explained the issues and have corrected it.
14. november 2021
Besvarelse fra Primal Europe
Thank you for your review. We have contacted you directly to rectify the incorrect product being received, which was due to a glitch on our website. As per the information on our website, for orders outside of the UK all customs and duties charges are payable by the customer as we do not charge UK VAT on products. Thanks again
Many thanks to Sophie for sorting out…
Many thanks to Sophie for sorting out the delayed dispatch of my Jersey.
1. november 2021
Besvarelse fra Primal Europe
Thank you so much for taking time to write a review :-)
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.