Excellent delivery. We were kept up to date about when the mattress would arrive and the guys who brought it in were really polite and helpful. Even negotiated our very steep stairs and tight corners... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Both the pillows and winter quilt were excellent quality. The pillow have removable protectors with zips that made them above and beyond most pillows you buy and having tested them at Premier I knew... Se mere
New mattress way more soft than experienced in a few premier inns & compresses so much when sitting at the edge of the mattress. I remember on one occasion just how rigid a hotel mattress edge was. V... Se mere
Virksomheden har svaret
Having used Premier Inns for years and always had a good experience and slept really well and needing to replace our mattress I thought I would buy one of the Premier Inn’s ones, These mattresses a... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Our exclusive bed and mattress, made by Silentnight – the UK’s most trusted sleep brand – offer lasting comfort and support. Complete your setup with our cosy duvets and pillows from Sartex Quilts for the hotel-quality sleep you love.
Skrevet af virksomheden
- Our Promise
- As the UK’s largest hotel chain, we’re all about helping our guests rest easy, which is why we want to offer the same peace of mind for our Premier Inn bed customers. Choosing Silentnight as our bed partner to design, test, and create our new beds means that over 75 years’ worth of bed making experience and SATRA approved testing has gone into every mattress. Together, we’ve worked hard to create a hotel quality bed that customers will love.
Our Customer Guarantee
5 Year Guarantee
When you buy our Premier Inn bed, you can look forward to the same friendly, reliable service that we provide for our guests. From super-comfy beds made to the highest standard to our handy customer service team and five-year guarantee, our customers can always rest easy with us.
Kontaktoplysninger
4,5
Fremragende
5 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Premier Inn At Home
We have pleased to hear that you are happy with the service provided.
Claire
Premier Inn At Home
Every aspect of the product and…
Every aspect of the product and delivery was excellent. The mattress quality is superb and exactly as I experienced in Premier Inn, Gloucester Quays, the staff at which were very helpful in pointing me in the right direction to be able to buy it from your website so easily
6. august 2026
Besvarelse fra Premier Inn At Home
We're delighted to hear that you had such a positive experience with both our product and delivery. It's wonderful to know that the mattress quality is superb and that our team , were so helpful. We appreciate you sharing your feedback!
Claire
Premier Inn At Home
Love the bedding
Love the bedding, not sure what else I can order as I have everything!
20. februar 2026
Besvarelse fra Premier Inn At Home
We're so happy to hear how much you love our bedding! It's wonderful to know you're enjoying your purchases.
Kind regards, Louise at Premier Inn At Home
Fantastic pillows best I’ve ever bought…
Fantastic pillows best I’ve ever bought and I’ve tried a lot I find they keep there shape well
5. august 2026
Besvarelse fra Premier Inn At Home
We are so happy to hear you find our pillows to be the best you've ever bought and that they keep their shape so well! Thanks
Kind regards, Louise at Premier Inn At Home
We have found the mattress very…
We have found the mattress very uncomfortable and have had to purchase a mattress topper as it is very firm, nothing like the ones we have slept on in the hotels.
13. september 2025
Besvarelse fra Premier Inn At Home
We're truly sorry to hear that your mattress has been uncomfortable and that you've had to purchase a topper. We do hope you are allowing time for the mattress to settle and relax, and also for your own body to get used to the new support.
Best regards, Louise at Premier Inn At Home
Besvarelse fra Premier Inn At Home
We're so pleased to hear your positive feedback Yvonne.
Kind regards, Louise at Premier Inn At Home
Bought a lightweight duvet for the…
Bought a lightweight duvet for the summer. Excellent quality, feels comfy and light.
29. juli 2026
Besvarelse fra Premier Inn At Home
We're so pleased to hear you're enjoying your new summer duvet Debbie. It's wonderful to know you find it comfortable and light, and that the quality is excellent.
Kind regards, Louise at Premier Inn At Home
Good product good price
28. juli 2026
Besvarelse fra Premier Inn At Home
Thanks for your feedback Alan,
All the best, Louise at Premier Inn at Home
I love my new Premier Inn firm pillows
I love my new Premier Inn firm pillows. They were delivered quickly in a protective bag and even came in pillow protectors. Would highly recommend them.
5. august 2026
Besvarelse fra Premier Inn At Home
We're so pleased to hear you love your new firm pillows and that they arrived quickly and well-protected. It's wonderful to hear your recommendation.
Kind regards, Sam at Premier Inn At Home
Disappointed. Soft shouldn't mean non existant.
I have ordered the soft pillows before but the quality doesn't seem the same. After only a few weeks the pillows have lost their plumpness and my head leaves a hole in the middle by the morning. Will not order again as the price doesn't warrant it. Sorry!
5. august 2026
Besvarelse fra Premier Inn At Home
We are sorry to hear that the pillows did not meet your expectations this time. We appreciate you bringing this to our attention, as we are always striving to improve.
Kind regards, Sam at Premier Inn At Home
Excellent service matress delivered 2…
Excellent service matress delivered 2 days after I ordered it despite being told it would take two weeks pleasant surprise. Delivery team were helpful also left it in the required room. Excellent quality mattress and bedding will buy again.
29. juli 2026
Besvarelse fra Premier Inn At Home
We're so happy to hear about your pleasant surprise with the quick delivery of your mattress! It's wonderful that our delivery team was helpful and that you're enjoying the excellent quality of your mattress and bedding.
Kind regards, Sam at Premier Inn At Home
After many stays at Premier hotels when…
After many stays at Premier hotels when my husband and I were discussing a new Mattress for home we both recalled that the only place we both had a good nights sleep was at the Premier .So we enquired about the Mattresses you use , made a purchase and the rest is history .Thank you Premier Mattress
24. juni 2026
Besvarelse fra Premier Inn At Home
We're so pleased to hear that your stays with us inspired your mattress purchase Julia! It's wonderful to know that you're now enjoying a great night's sleep at home. Thank you for sharing your positive experience.
All the best, Sam at Premier Inn At Home
New Premier Inn at Home Mattress
We had one of Premier Inn's mattresses delivered last December (together with new pillows and mattress protector). The delivery was prompt, drivers were courteous and friendly, as well as efficient, taking away all packaging and old mattress (extra charge). Now we have slept on our new mattress for a number of months, we continue to be absolutely delighted with it and the pillows. Having used Premier Inn many times for various breaks, we were hoping that the quality of the mattress we were buying would meet our expectations. It certainly has. If you love your sleep experience at a Premier Inn, then I highly recommend purchasing one for home. The quality is excellent.
14. december 2025
Besvarelse fra Premier Inn At Home
We are so pleased to hear how delighted you are with your new mattress and pillows! It's wonderful to know that our delivery team provided excellent service and that the quality of our products has met your expectations, mirroring the comfortable experience you've had during your stays with us. Thank you for your kind recommendation.
Premier Inn At Home
Highly recommend both the product and…
Highly recommend both the product and the customer service team - definitely 5 stars
23. juli 2026
Besvarelse fra Premier Inn At Home
We're so glad to hear you highly recommend our product and customer service team! Your 5-star feedback truly means a lot to us Carole.
Kind regards, Sam at Premier Inn At Home
New for old
I’ve purchased these pillows to replace the same pillow I’ve had for a few years hence very pleased with this pillow.
28. juli 2026
Besvarelse fra Premier Inn At Home
We're so pleased to hear you're happy with your new pillows and that they live up to the ones you've enjoyed for years.
Best regards, Sam at Premier Inn At Home
Mattress fabulous guys who delivered so…
Mattress fabulous guys who delivered so thoughtful
27. juli 2026
Besvarelse fra Premier Inn At Home
We are so pleased to hear how much you love your new mattress and that our delivery team provided such thoughtful service. Thank you for your wonderful feedback Karen.
Kind regards, Sam at Premier Inn At Home
Premier inn..the best beds by far!
Price for a king size mattress so reasonableDelivery..perfect and men were very helpful.
Lovely and comfortable.Knew we would as always use premier in for our stays.
2. august 2026
Besvarelse fra Premier Inn At Home
We're so pleased to hear you're enjoying the comfort of your new mattress Sandra and that the delivery was perfect. It's wonderful to know you're happy with your purchase!
Best regards, Sam at Premier Inn At Home
Great service from beinging to end and…
Great service from beinging to end and the mattress and pillows are lovely x
3. august 2026
Besvarelse fra Premier Inn At Home
We are so happy to hear you received great service from beginning to end and are enjoying your lovely mattress and pillows. We appreciate your feedback!
Kind regards, Sam at Premier Inn At Home
Mattress is superb
Mattress is superb, as I knew it would be having stayed in many a Premier Inn.
Delivery service was equally great.
2. august 2026
Besvarelse fra Premier Inn At Home
We're so pleased to hear you're enjoying your new mattress and that our delivery service was great. It's wonderful to know we met your expectations Mr Mills.
Best regards, Sam at Premier Inn At Home
Delivered as stated with updates the…
Delivered as stated with updates the night before plus on the day. Mattress was placed on the bed for us ready to use. And it's really comfortable!
31. juli 2026
Besvarelse fra Premier Inn At Home
We're so happy to hear that our delivery updates were helpful and that our team set up your new mattress. We appreciate your positive feedback!
Kind regards, Sam at Premier Inn At Home
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