The soft and firm pillows have proved themselves . Supplied with the quilted pillow sips/ protectors we have found they , like staying in a Premier In. Enhance our sleep both quality and length. Great... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Excellent delivery. We were kept up to date about when the mattress would arrive and the guys who brought it in were really polite and helpful. Even negotiated our very steep stairs and tight corners... Se mere
Both the pillows and winter quilt were excellent quality. The pillow have removable protectors with zips that made them above and beyond most pillows you buy and having tested them at Premier I knew... Se mere
We bought the mattress based on our experience of sleeping on premier inn mattresses. However it has been just over a month now and the mattress has already become sunken where we both sleep, there is... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Our exclusive bed and mattress, made by Silentnight – the UK’s most trusted sleep brand – offer lasting comfort and support. Complete your setup with our cosy duvets and pillows from Sartex Quilts for the hotel-quality sleep you love.
Skrevet af virksomheden
- Our Promise
- As the UK’s largest hotel chain, we’re all about helping our guests rest easy, which is why we want to offer the same peace of mind for our Premier Inn bed customers. Choosing Silentnight as our bed partner to design, test, and create our new beds means that over 75 years’ worth of bed making experience and SATRA approved testing has gone into every mattress. Together, we’ve worked hard to create a hotel quality bed that customers will love.
Our Customer Guarantee
5 Year Guarantee
When you buy our Premier Inn bed, you can look forward to the same friendly, reliable service that we provide for our guests. From super-comfy beds made to the highest standard to our handy customer service team and five-year guarantee, our customers can always rest easy with us.
Kontaktoplysninger
4,5
Fremragende
5 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service from beinging to end and…
Great service from beinging to end and the mattress and pillows are lovely x
3. august 2026
Besvarelse fra Premier Inn At Home
We are so happy to hear you received great service from beginning to end and are enjoying your lovely mattress and pillows. We appreciate your feedback!
Kind regards, Sam at Premier Inn At Home
Mattress is superb
Mattress is superb, as I knew it would be having stayed in many a Premier Inn.
Delivery service was equally great.
2. august 2026
Besvarelse fra Premier Inn At Home
We're so pleased to hear you're enjoying your new mattress and that our delivery service was great. It's wonderful to know we met your expectations Mr Mills.
Best regards, Sam at Premier Inn At Home
Delivered as stated with updates the…
Delivered as stated with updates the night before plus on the day. Mattress was placed on the bed for us ready to use. And it's really comfortable!
31. juli 2026
Besvarelse fra Premier Inn At Home
We're so happy to hear that our delivery updates were helpful and that our team set up your new mattress. We appreciate your positive feedback!
Kind regards, Sam at Premier Inn At Home
Not really that impressed with the…
Not really that impressed with the mattress. Nothing like the mattress that I have slept on in Premier Inn.
2. august 2026
Besvarelse fra Premier Inn At Home
We appreciate your feedback regarding the mattress. We do hope you're allowing time for the mattress to settle and relax and also for your own body to get used to the new support.
Kind regards, Sam at Premier Inn At Home
Not the same
I’ve always loved the mattresses at premier inns and so I invested and bought a king size one. I’m convinced they are not same as my back is in agony every morning. It dies t feel the same at all. There is no support and it has sunk towards the middle. I’m not heavy at all. Hugely disappointed as I was so excited to buy one back in January
30. januar 2026
Uopfordret anmeldelse
Besvarelse fra Premier Inn At Home
We are truly sorry to hear about your discomfort and disappointment with the mattress. Your mattress does come with our 6 year guarantee, if there's any issue at all then please do get in touch and our CX team can advise further.
Kind regards, Sam at Premier Inn At Home
Checking in was great and so was the…
Checking in was great and so was the room. We had to wait at least 20 mins before someone took our order for dinner and also had to wait to pay the bill. Other than that we had a good experience.
2. august 2026
Besvarelse fra Premier Inn At Home
Can we please ask you to move your review to our hotel page so the correct teams can pick this up.
Kind regards, Sam at Premier Inn At Home
Purchase of new mattress
We have stayed at the Premier Inn many times and always found the beds comfortable.
Decided to purchase a mattress from them.
For us it's great, quality and comfort excellent.
Delivery service very professional and friendly.
31. juli 2026
Besvarelse fra Premier Inn At Home
It's wonderful to hear that you've consistently enjoyed our beds during your stays and that your mattress purchase has brought the same comfort and quality into your home.
Kind regards, Sam at Premier Inn At Home
Besvarelse fra Premier Inn At Home
We're delighted to hear that you found our product so comforting and that it has helped alleviate your backache. Your positive feedback means a lot to us.
Kind regards, Sam at Premier Inn At Home
Everything was as expected…….perfect
1. august 2026
Besvarelse fra Premier Inn At Home
We're so glad everything met your expectations; we truly appreciate your perfect rating Gareth.
Kind regards, Sam at Premier Inn At Home
We’ve stayed in Premier Inn a few times…
We’ve stayed in Premier Inn a few times and always loved the beds. So we bought one and it hasn’t disappointed! It’s just so comfortable!!
25. juli 2026
Besvarelse fra Premier Inn At Home
We're so pleased to hear you're enjoying the comfort of your new bed at home! It's wonderful to know it hasn't disappointed and is providing you with such a comfortable experience. Thanks David.
Kind regards, Sam at Premier Inn At Home
Besvarelse fra Premier Inn At Home
Thanks for your feedback Tay,
Kind regards, Sam at Premier Inn at Home
Prem Inn at home
I adore my adhoc stays at Prem Inn so why not have the bedding??
After many years I decorated my bedroom and as I am worth it I bought the Bedding Bundle! Game changer
1. august 2026
Besvarelse fra Premier Inn At Home
We're so pleased to hear you decided to bring our hotel comfort home! It's wonderful to know our bedding bundle has been a game-changer for you.
Kind regards, Sam at Premier Inn At Home
Awful experience
Awful company
They sent new mattress it looked like was already used and just wrapped in new plastic cover.
Mattress was damaged, guys said the warehouse people were aware of damage and still decided to sent this to us. How unprofessional and careless they are. Pathetic, horrible business.
28. august 2026
Uopfordret anmeldelse
Besvarelse fra Premier Inn At Home
We are very sorry to hear of the issue with your delivery. A thorough investigation was immediately launched and our CX team worked with you to get this turned around as quickly as possible. Your feedback has been noted.
Kind regards, Sam at Premier Inn At Home
I already had pillows and mattress…
I already had pillows and mattress protector and Glastonbury so replaced had a duvet to the stitching had come up done on my duvet so I was replacing it
31. juli 2026
Besvarelse fra Premier Inn At Home
We appreciate you sharing your experience with us Gwen,
All the best, Sam at Premier Inn At Home
Im sleeping like a baby🙂
15. juli 2026
Besvarelse fra Premier Inn At Home
We're so happy to hear you're sleeping soundly! Thank you for sharing your wonderful experience with us.
Kind regards, Sam at Premier Inn At Home
Besvarelse fra Premier Inn At Home
We're happy to hear you're pleased with the pillows. We appreciate your feedback Jenni
All the best, Sam at Premier Inn At Home
Great service
Ordering was straight forwad and easy. Was kept informed from start to finish about day and time of delivery. Arrived on time and am really pleased with my matress,lovely quality
31. juli 2026
Besvarelse fra Premier Inn At Home
We're so pleased to hear that ordering was straightforward and easy for you. We're delighted you're so pleased with the quality!
Kind regards, Sam at Premier Inn At Home
Premier inn is our favorite hotel for…
Premier inn is our favorite hotel for short breaks and there evening meal & breakfast offer is very good.
Comfy beds
24. februar 2026
Besvarelse fra Premier Inn At Home
It's wonderful to hear that you consistently choose us Tyrone, but could you please move your review to our hotel page, that way the correct teams can pick this up.
Kind regards, Sam at Premier Inn At Home
Great product
Delivery was hassle free.
Mattress is very comfortable, just what we needed!!
17. august 2026
Besvarelse fra Premier Inn At Home
We're so pleased to hear that your delivery was hassle-free and that your new mattress is providing the comfort you needed! We appreciate you sharing your positive experience Nicola.
Kind regards, Sam at Premier Inn At Home
Besvarelse fra Premier Inn At Home
We're so pleased to hear you're enjoying your new mattress Denise. We appreciate your feedback.
Sam,
Premier Inn At Home
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