Having used Premier Inns for years and always had a good experience and slept really well and needing to replace our mattress I thought I would buy one of the Premier Inn’s ones, These mattresses a... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We needed a new mattress and, having stayed in several Premier Inns over the summer, we decided to buy one of their extremely comfortable mattresses. Ordering was easy, delivery was on time and we are... Se mere
Virksomheden har svaret
We bought the firm pillows and we were not disappointed. Anytime you buy “hotel” pillows within weeks they’re flat. These are totally different. Pillows have kept the shape, firmness and bounce. I wou... Se mere
Virksomheden har svaret
So helpful when we encountered an issue. Replacement items sent through really quickly. Great to speak to a person on the phone rather than an automated message. Great service. Highly recommend.
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Our exclusive bed and mattress, made by Silentnight – the UK’s most trusted sleep brand – offer lasting comfort and support. Complete your setup with our cosy duvets and pillows from Sartex Quilts for the hotel-quality sleep you love.
Skrevet af virksomheden
- Our Promise
- As the UK’s largest hotel chain, we’re all about helping our guests rest easy, which is why we want to offer the same peace of mind for our Premier Inn bed customers. Choosing Silentnight as our bed partner to design, test, and create our new beds means that over 75 years’ worth of bed making experience and SATRA approved testing has gone into every mattress. Together, we’ve worked hard to create a hotel quality bed that customers will love.
Our Customer Guarantee
5 Year Guarantee
When you buy our Premier Inn bed, you can look forward to the same friendly, reliable service that we provide for our guests. From super-comfy beds made to the highest standard to our handy customer service team and five-year guarantee, our customers can always rest easy with us.
Kontaktoplysninger
4,5
Fremragende
5 t anmeldelser
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Quilt fab pillows average
The quilt is amazing and soft love it
The pillows were the most expensive pillows i have evwr purchased, im so dissapointed, supposed to be soft but it feels medium to touch and when head weight goes on it flatterns medium again, they are jot soft. Wanted big, soft and fluffy pillows
Did mention this to premier inn, they forwarded to Silent Night, but no response from them.
22. august 2026
Besvarelse fra Premier Inn At Home
We're glad to hear you love the quilt's softness. We're truly sorry the pillows didn't meet your expectations. We understand your disappointment and appreciate you sharing this feedback. We'll certainly look into this further.
Kind regards,
Sam
Premier Inn At Home
Comfortable mattress
Never had such a comfortable mattress, delivered on time and the men delivering where very pleasant.
22. august 2026
Besvarelse fra Premier Inn At Home
We're so happy to hear you're enjoying such a comfortable mattress and that our delivery team provided excellent service. We appreciate you sharing your positive experience Elaine.
All the best,
Sam
Premier Inn At Home
Besvarelse fra Premier Inn At Home
Thanks for your feedback.
Kind regards,
Sam
Premier Inn at Home
firmer than expected
The firm pillows i ordered were firmer than the ones you get in the Premier inn hotels so i should've ordered the soft ones
24. august 2026
Besvarelse fra Premier Inn At Home
We appreciate your feedback Shirley.
All the best,
Sam
Premier Inn At Home
Hotel comfort at home!
We bought the firm pillows and we were not disappointed. Anytime you buy “hotel” pillows within weeks they’re flat. These are totally different. Pillows have kept the shape, firmness and bounce. I would definitely buy these again and also a great price and come with quilted pillow protectors which can be washed. Apparently the pillows can also be washed but I can’t comment on that as I haven’t washed them. Definitely good quality at a great price and delivery aaa fast and flawless.
24. august 2026
Besvarelse fra Premier Inn At Home
We are so pleased to hear that our firm pillows have exceeded your expectations. It's wonderful to know that you appreciate the quality. We are also glad that our delivery was fast and flawless for you. Your positive feedback is truly valued, and we thank you for sharing your experience.
Sam
Premier Inn At Home
Wonderful pillows
Wonderful pillows, so comfy and I’ve finally found a pillow that doesn’t give me neck ache in the morning.
Good value and delivered within timescales.
17. august 2026
Besvarelse fra Premier Inn At Home
We're so pleased to hear you've found such comfortable pillows and that they've helped with your neck ache. It's wonderful to know you're happy with the value and delivery too!
Sam
Premier Inn At Home
Excellent Pillows - rubbish delivery
The pillows I received were excellent. Well wrapped, quick delivery, and very comfortable. But please stop using Evri delivery! I made a complaint about breach of privacy because the driver took a full photo as proof of delivery, and also delivered a flea infestation!
23. august 2026
Besvarelse fra Premier Inn At Home
We're glad you found our pillows excellent and comfortable. We are concerned to hear about your delivery experience and the issues with the courier service. We have noted your feedback.
Sam,
Premier Inn At Home
Sooooo Pleased. Best Duvets that I’ve owned.
Loved the fact that I now have two of these 10.5 tog duvets. Super warm but still nice and lightweight. Might order the higher tog for the winter, but so far I don’t think that I will need to.
Super fast delivery and they come in a zippered storage plastic case,
16. august 2026
Besvarelse fra Premier Inn At Home
We're so pleased to hear you're enjoying your duvets! It's wonderful to hear.
Sam
Premier Inn At Home
I’m very happy with my purchase from…
I’m very happy with my purchase from premier inn bedding.
24. august 2026
Besvarelse fra Premier Inn At Home
We're so happy to hear that you are very pleased with your purchase! It's wonderful to know our bedding has met your expectations.
Kind regards,
Sam
Premier Inn At Home
After recently staying at a Premier Inn…
After recently staying at a Premier Inn hotel and following a great nights sleep.I decided to purchase two Premier Inn pillows from their website,glad I did,they're very comfy to sleep on and they support your head and neck really well.great value for money and where delivered really quick.overall very happy with order.
21. august 2026
Besvarelse fra Premier Inn At Home
It's wonderful to hear that your recent stay inspired you to purchase our pillows! We're so glad they're providing you with such comfortable and supportive sleep. Thank you for your kind feedback.
Sam,
Premier Inn At Home
Besvarelse fra Premier Inn At Home
Thanks for your feedback Tanya,
All the best,
Sam
Premier Inn at Home
I placed my order over the weekend and…
I placed my order over the weekend and received my new mattress on the Tuesday, I opted to have my old mattress removed for recycling. The delivery guy's phoned to say they were on their way half an hour before arriving. They removed the old mattress and delivered nice new one, removed the packaging and took it with them with no fuss. I know I was getting a quality mattress that I have already had the experience of sleeping on when I have stayed in a Premier Inn. I found the whole experience hassle free
16. august 2026
Besvarelse fra Premier Inn At Home
We are delighted to hear you had such a hassle-free experience with your recent mattress delivery. It's wonderful to know you're enjoying the quality and comfort you've come to expect. Thanks Nigel.
All the best,
Sam
Premier Inn At Home
Besvarelse fra Premier Inn At Home
We are so pleased to hear you had such a positive experience with our service and the quality of our products. Thank you for your wonderful feedback!
Kind regards,
Sam
Premier Inn At Home
Splashed out on a Silentnight Premier…
Splashed out on a Silentnight Premier Inn mattress. Very disappointed. Absolutely no comparison to the ones I've slept in at Premier Inns.
Thought I'd give it a couple of months and expected it to improve but it hasn't it's far too firm with no give, every morning I was waking up with back ache and shoulder ache. in fact I can no longer sleep on it and am now sleeping in my spare room whilst I decide what to do with it.
20. september 2026
Uopfordret anmeldelse
Besvarelse fra Premier Inn At Home
We appreciate you sharing your experience with the mattress. We are truly sorry to hear it hasn't been a perfect fit for you. Your feedback is important to us as this has been noted.
Best regards,
Sam
Premier Inn At Home
Dreamy pillows!
I ordered some of your pillows following a stay at Premier Inn as they were so comfortable. They arrived sooner than anticipated and have been as comfortable as we'd hoped
1. august 2026
Besvarelse fra Premier Inn At Home
We're so pleased to hear that our pillows have brought the comfort of your Premier Inn stay right into your home! It's wonderful to know.
Kind regards,
Sam
Premier Inn At Home
The best pillows
I didn’t know you could buy pillows from Premier Inn, but I’m so glad I know now! I’ve always loved the pillows in their hotels, and now I have them at home. The best pillows! 😍
16. august 2026
Besvarelse fra Premier Inn At Home
We are so happy to hear how much you love our pillows and that you can now enjoy that Premier Inn comfort in your own home! We appreciate your kind words Inga.
All the best,
Sam,
Premier Inn At Home
Had both firm and soft pillows to suit…
Had both firm and soft pillows to suit everyone in the house. They are so comfortable and so far keeping their shape
22. august 2026
Besvarelse fra Premier Inn At Home
We're so pleased to hear you're enjoying both the firm and soft pillows and that they are comfortable for your whole family.
Kind regards,
Sam
Premier Inn At Home
Besvarelse fra Premier Inn At Home
Thanks Kenny, that's great to hear.
All the best,
Sam
Premier Inn at Home
Excellent mattress however there was a…
Excellent mattress however there was a delay in getting it to the house
16. august 2026
Besvarelse fra Premier Inn At Home
We're happy to hear you love the mattress! We understand your frustration with the delivery delay and have noted your feedback.
Kind regards,
Sam
Premier Inn At Home
Would definitely recommend
Regular email updates following purchase to delivery.
We bought the bed frame, mattress and headboard and included the removal of the old bed as well.
On the day of delivery I got a call confirming the time and the two men were very polite and helpful firstly by clearing the old bed etc and then installing the new one.
They were quick and very respectful ensuring a smooth build of the new bed etc and mindful not to damage anything. I was very impressed.
The bed itself is firm but comfy and overall very pleased with our purchase.
Would definitely recommend
5. september 2026
Besvarelse fra Premier Inn At Home
We are so pleased to hear about your positive experience with our delivery and installation team. It's wonderful to know. Thank you for your kind recommendation Louise,
Best regards,
Sam
Premier Inn At Home
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