Practical Car and Van Rental Ltd Anmeldelser 

We are a U.S. company and have been in Northern Ireland doing business for a number of years. We started using Practical of Belfast (Moneyreagh) two years ago and they have made all the difference. Excellent service, great vehicles and friendly staff. I just thought its time to let others know about them.

Easy process to book the van!
Send all needed documents over, had a look around the van and then was ready to go! Same process with dropping it back!
Cheap and quick easy process!
I’d definitely recommend to anyone that needs to hire a van! I went with the Luton tail lift for a home removal and done it all in one go!
Very friendly staff!

I used the Stoke On Trent branch to hire a van and dealt with a lovely gentleman named Steve. The communication from Steve was outstanding, he rang to check on the booking and managed to sort out an issue when my Husband had cancelled it in error, he gave us a larger van at a cheaper price and then made sure to ring to make sure we were clear with all of the I.D checks etc.
The van itself was very clean and tidy which was lovely as most are a bit ratty !
I have used a few van hire places in the area over the years but I have now found my favourite, I would always Use Practical in Stoke from now on.

After 30 miles the van breaks down. I wait hours for recovery and discover practical only have a basic breakdown policy. The hire company in Skegness then proceeded to blame me. After 3 hours I'm still waiting to be towed home. The attitude of practical was absolutely disgusting stay clear.

Great service with lovely staff at the Wakefield branch. Really helpful.

Friendly and efficient - Sittingbourne

I've used a couple of other companies in the past, but won't use anyone else but Practical now. The vans are in good condition and always clean, they do a walk around when you collect and make sure they show you any damage and record it. Just genuinely good staff.

Very good company

From initial booking, to pick up was polite, efficient and a very good experience. We extended to an extra day, which we had discussed with them, and it was again polite friendly and easy. They very quickly sent over the extended lease details to assist us with a permit. Lovely staff on drop off and return. Prompt refund of the deposit. Good not recommend highly enough!

The customer service experience from Helen and Michael at the Market Harborough branch has been outstanding. The prices are very reasonable. I feel that I have been treated as a valued friend as much as a customer... nothing has been too much trouble for them, and they have extended every possible courtesy and have been totally fair and flexible in their dealings... really decent people. Thank-you to Helen especially, you have been brilliant :-)

After booking a van via Europcar and then being called the day I'm supposed be picking it up to be told they don't actually have vehicles available, called the guys over at Haverhill and they had a van available and was able to accommodate at such short notice! Funnily enough, this is the second time I've had to book a vehicle with them at short notice, however the time before it was Enterprise who had let me down! But the team over at practical always pick up the phone straight away and will always help out wherever they can! From now on they will be my first phone call when I need a car or van! Thank you guys so much!

Always clean, tidy and reliable vehicles.
Sittingbourne branch are a very helpful company to deal with.

We hired a car at the last minute from market harborough when our own car broke unexpectedly the day before we were meant to be going away. The staff were amazing in helping us to find a car that would suit my disabled husbands needs. They went above and beyond to ensure that we managed to get away on our holiday. Thank you

Very easy to arrange and book my van hire . Responded quickly to a query and prices competitive in my local area. The van I hired and others parked in the lot were in good condition. Will definitely be using the Wakefield branch again.

Super friendly service and excellent vehicle (SWB van).
Will use again!!

I recently hired a van from the Dartford branch and from start to finish it was smooth and simple.
The booking process, price, fuel top up system, pre paid toll fees and quality of the van made it a great experience.
A refreshing part of this branch is Sam, the branch owner. He kept things simple, to the point and above all else was happy to help. Top man Top company.

I rented a car from this company, they changed terms so many times i.e. we will give you additional miles over and above your entitlement.
2. They gave me a car that was completely empty on petrol.
3. When I demanded the car be filled with petrol so that I can return it with same amount of petrol they said I should put 24 pound, I told them I was travelling two hour distance they said I could put more they would refund the difference I needed to just show receipt of petrol. I put 40 pound worth of petrol and returned the car with just above a quarter tank and they refused to refund and all of a sudden told me I had driven 20 miles more and they are taking quarter tank petrol for that yet it was not their conditions.
4. The car had many fault lights, i.e. front passenger airbag light, all tire pressure fault and there was no guide anywhere on the car to show how much air tyres to be pumped to. Plus additional orange engine light on.
5. I wouldn't recommend this company to anyone, unreliable and cheats and will never use their company ever again. I just wonder how they got this rating to defraud unsuspecting customers. Be careful

We needed to hire a luton van at quite short notice to clear a property. I called the Wakefield branch and Farooq was really helpful and managed to book me a van to collect (even coming in on his day off) on the Sunday. The van was almost new and in great condition and perfect for what we needed. Would not hesitate to use them again in the future and would 100% recommend.

I used the Burnley branch. Fantastic people and business. Honestly couldn't do enough to help me. Cheapest around too. Would have no problem recommending these guys to my friends and family.
Thank you so much for everything!
Mark

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I had an excellent experience with Practical Car & Van Rental Stamford Hill. From start to finish, everything was seamless and professional. A special shoutout to Aron and Tuli, who provided exceptional customer service. They were incredibly friendly and helpful, making the whole rental process smooth and enjoyable.

The prices were very fair, offering great value for the quality of service provided. I will definitely be using Practical Car & Van Rental Stamford Hill for all my future car rental needs.

Thank you, Aron and Tuli, for making my experience so wonderful!

We rented from the Wakefield location which was just 1 block from the train station, very convenient! The car was ready and waiting for us the minute we arrived. Not only was the representative efficient but friendly and helpful. There were no hidden fees and no pressure to upgrade. He had all the paperwork ready so that there was no delay in getting on the road to our vacation. When we returned, he had us processed in record time! I would heartily recommend this company.