Poundland Anmeldelser 

My visit was good since i dont live in this country i was pretty suprised by the stuff there some stuff were even from my country so i had an exellent experience

Earlier this year our Poundland in Swindon moved into the old Wilko store, which is much bigger (it's too big) and now you are forced to use self-service.
Won't be shopping with anyone who forces customers to use self-service

Poundland Oxford street Swansea has gone rubbish now and isn't the same since they had restructuring with the business and taken away the fresh produce and freezers and now replaced it with sweets pick and mix lol they have enough of this already. Wasn't very thought out properly. I now rarely go in to Poundland now and some staff are rude and miserable

THIS IS A REVIEW OF SHANKLIN I O W POUNDLAND
THEY HAVE JUST REMOVED ALL THE FREZERS FROM THERE STORE AND HAVE PUTUP THE PRICES OF MANY ITEMS SOME DOUBLE IN PRICE UN LESS YOU WANT TO BUY 3 AT A TIME THEM THE PRICE IS STILL
50% MORE I SPOKE TOO 2 CUSTOMERS IN THE STORE AND THEY SAID THEY CANNOT BELIEVE THE NEW PRICES THEN THEY WONDER WHY NOBODY SHOPPING THERE AND THEY ARE CLOSING ALL THE STORES High prices now and no tills available THERE IS NO ONE BEHIND THE TILL WOMEN ARE AT THE SELF SERVICE HELPING PEOPLE WITH BIG LINE OF PEOPLE WAITING TOO BE SERVED ITS A JOKE THERE CUSTOMER SERVICE AND IF THEY CARRY ON THIS WAY ALL THE STORES WILL BE CLOSED UP

I love your shop

I have used poundland shops for some years, I know oif their financial difficulties but to spend a lot on the Poundland Perks launched only in October 2024. Then to discontinue it September 2025. I spent the £1.00 Voucher. This is a mistake now I have stopped using them and going to other shops, Also the Stock varied from shop to shop

Ive been happy for years with 'Poundland'..first there's no fresh food at all 'at the moment'
Secondly..I purchased a few days ago cig papers. tips and lighters as normal..
the lighters are really INFERIOR..they come in a pack of four.
Tried one today..so extra slim they are a HAZARD..their hard at the best of times to press to light..but these are prone to INJURY..your thumb is so close to the flame, liable to get BURNT and when you release they PINCH your skin ( due to the metal support is tight to the press button) which is painful..so a double hazard..they should be TAKEN OFF THE SHELF and BANNED..shop in Torquay.

Complained to the manager about an animal welfare concern within the store premises, stated laws against harming wildlife when there are alternatives to remove birds from the store - such as the wildlife rescue that had arrived on site. Instead they chose to shoot the bird, the pest control company showed more empathy than the staff and injured the bird rather than killing it so that it could be rehabilitated. The manager gave an appalling excuse for an apology and then deleted the reviews made on Google. I emailed back once again to reiterate what was stated in the original email and she has since ignored. Not nice people, would not want to give my money to them.

I'm not happy how they just ended the perks without any warning, I only needed 200 points for a new voucher.

My response to them doing this will tbe for me to start buying my items elsewhere.

canceling online orders seems so redundant. not everyone can get to a store

Absolutely disgusting to know this store kill wildlife!

Unfortunately I had a young man that I have had a bad experience with before and wrote a review about him he works in the Canterbury store
His name is Kyle
I let that go last time and didn’t complain to manager but today I did speak to manager as I was fed up with his attitude which stinks
My husband and I were shopping in there then at the till my husband put the stuff from basket on the desk I still had 2 items in my hand one which was clothing that I didn’t want to put on desk so I tried to hand him one of items on numerous occasions but he completely ignored me and just kept giving me dirty looks after he had cleared the items on desk I tried again to hand him one of items in my hand he abruptly and aggressively said you can put them down I asked him not to be so rude with that I handed the items to my husband and told my husband that I couldn’t speak to Kyle anymore then promptly walked out
But as this is the second time I’ve had to put up with rudeness from this lad I was not prepared to let it go this time so I spoke to manager and explained about both my visits and how unhappy I was with the service from this imbecile
She assured me she will be pulling him up on this and apologised to me and said this is not the first time someone has complained about him
But without a doubt he is the worst store assistant ever I have never had to complain about anyone in a shop in all my life and I’m 67 now
He certainly has a attitude problem and like I told the manager it’s like he doesn’t want to be here

Really disgusted with the staff at this store, gave rescuers just 10 minutes to save a bird or would kill it! Luckily the rescuers were amazing and managed to catch the poor bird in time. It says alot about the staff in poundhshop, disgusting!!

Absolutely appalling behaviour from staff regarding an innocent animal trapped in their store. Zero compassion from staff. Mind blowingly shocking behaviour. They unalived the poor bird even tho there were a rescue team on site. Cruel. Heartless. I shall not be shopping in their store ever again.

Poundland Crayford hold your heads in shame. Refusing to allow rescuers sufficient time to catch a helpless, lost bird and instead hiding behind window covers and insisting pest control shoot to kill. You really do need serious training in the law on wildlife and keeping customers confident in your staff.

Could anybody please tell me why Poundland have stopped selling sandwiches in all the local stores that I visit ?

I went to your Bromborough store today and asked a member of staff if they sold pyjamas for a 1yr old. Her reply was.."I don't know anything about kids clothes so don't know" I then asked her if they sold kids back packs. Her reply was a quick stern NO. I then found them. I then found out she was the MANAGER!!! Maybe her lovely staff could train her up to be a PROPER manager and not 1 with an attitude problem

Clacton-on-sea poundland the staff were rude when I told them they niva spray was on the wrong shelf stating it was 1 pound when paying for it came up as 2 pounds were do this store get off when I told the staff lady her attitude was disgusting and she said she don't care and don't care about the customers who come to this dump she needs sacking I know it's a cheap supermarket but we're the care for the customers when I asked to see the manager she said no and she don't care brought I should go rude very rude she she had that attitude with a family member of mine I felt like she needs a slap across the face like wow how rude no need for that rudeness of your staff ever get them to be pleasant with customers or get new staff in just like wow real customer service not terrible staff

THAT'S NOT FAIR !!

Do not visited Poundland at Castlepoint, Bournemouth (Mallard Road) they will rip you off over your voucher points on your Poundland mobile app which is misleading how you can spend the points (Money Vouchers)

What happens I visited Poundland and been saving my points about a year and never have uses the apps other than collecting point.
I ask a member of staff how it work and when I arrived at till. I only have few items in basket and I ask if i can use the vouchers points ( Money ) to be use to paid my items from the Poundland apps.
I have £21 pounds and the cost of shopping are £6.75 and should be remain on Poundland apps will be £14.25 left to use on another occasion when visited the store again.
But there was confusing that I loss all my points and it took all my money on one transaction in the Poundland shop at Till. They never explained I need to buy exact amount of £21 pounds in their store inside the Poundland.
The staff called the manager and said I should known the information on Poundland App and the staff member gave to incorrect information and how to use the Poundland app. I am bitter I lost all £14.25 which I save for about an year.

I contact the customer services on the phone and explained the situation and they said there nothing do about it. I writing an email to Poundland Head Office and explaining everything and highlight the facts and information I give by the member of the staff was incorrect. The Head Office won't do anythings about the situation.
The Head office explained the store be connected and made aware of customers experience and won't happen again.

But however it not solve my situation and I out of pocket and loss in Point Voucher (Money) and I will not be visiting the Poundland again.
NOTES
Just let you known I am 73 years old and have very little computer literacy and struggling understanding Mobile apps and how to use Poundland Apps. If a member of staff explained to me first place and I would have not loss all my credits and would spend exact amount I need to use in the first place.

SO JUST LET YOU KNOW WHEN USING YOUR POUNDLAND APPS - NOT TO LOSE YOUR MONEY !
ENSURE YOU SPEND MORE THAN THE VALUE OF YOUR VOUCHER.

Can’t be trusted. Price on shelf doesn’t match charge at the till and staff say tough. Will only be going back when absolutely necessary