Poundland Anmeldelser 

Very rude assistant in Bexleyheath store. Had obviously got out of bed the wrong side. I felt intimidated by his aggressive manner and all over a carrier bag. Most unhelpful. An upsetting experience for an older member of society. I shan’t be returning.

Bought a 7 day pill box from Poundland, which had 4 compartments (morning, noon, evening and bedtime) per day for tablets. I only needed morning and bedtime compartments, but this item was the only one they had in stock.
Each day’s compartment can be removed from the pack, however it became obvious while filling and using the compartments that they cannot be held securely in place with the result being that the things fell out in use and were just rattling about insecurely in the pack.

Now I know why it is called £Poundland. I was shopping in their store on Lisburn Rd Belfast. As I forgot to bring a carrier bag I asked the till assistant .The only bags they had in stock were £1 each so I just discarded my shopping and left

Went to visit a store yesterday brought items asked to buy a carrier bag told we dont sell carrier bags we only have the £1 reusable bag did not want one of thoes

Bought a fur coat at Leigh store but when got home it was to big. Went back to store and they changed it for a smaller size with no problem at the till. Very helpful. Served by Dawn

Rude staff and not intrested in helping customers. Poundland Luton mall

Tried to secure a refund at 17.00 on Monday and ' the boss' had cashed up so the tills couldn't even do a card refund
Not the floor staff's fault but Poundland if you are open you need to be completely able to function and service ALL customer needs. Now got to return, pay for parking and fuel again. Not at all happy.

My local shop can be great, but the customer services is appalling in store and head office. They were selling out of date chocolates. Make sure you see the expiry dates. Acton W3.

Awful experience at one of these shops in Southampton high street please avoid at all costs!!

Asking me for id at the age of 33 for no reson wen all the staff have seen my id before and no I been in the poundland store every day and one woman never been seen working ask for id and I said im not buying anything so why ask for id and I said every one here no me and she said u look like in school and not 25 year and older I show them my id and they said ur still under age wen my id says my date of birth 1 /10/1992 and then I go in to use the self till to put cash in and she said cash or card and she no I pay cash so I said wots it to u if I pay buy cash or card it's only one till open and I don't need to asked u before I pay ur only bother about asking me id for a redbull in got from Sainsbury's so I don't get it when I said shut up up and do ur job properly I will report u to the security gaurds and she like do it and I did the gaurds said to me it's her fault not mine and she was like report me and u will find out im not bothered about poundland store is rubbish in that store but being stupid asking me id or saying cash or card wen I pay my self and scan my self ur too late to ask me if done a retail course and I've worked in my family dessert bar and my uncle meat and grocery store and done butchers for nearly 8 years so I no the law

Girl on the till spent ages talking to someone about her dog while the que got longer

I think poundland nail polish is better than extortionate priced ones, Gel Squad goes on really smooth and good coverage with one coat, quick drying and shiny 👌 would recommend

Location: Unit 35, 36 Broad St, Mall, Reading RG1 7QE

I was racially profiled in this Poundland and the experience left me disgusted. I was followed around the store watched as if I was stealing and then confronted and checked for theft even though I had done nothing wrong. When they realised I had not stolen a thing there was no apology no explanation and no respect.

According to their own CCTV footage I was simply browsing the washing bay area with my trolley in front of me when a colleague approached. I placed an item back on the shelf and walked away. The colleague spoke into their headset and followed me calling out. I stopped near the chillers removed something from my ears and cooperated by showing my handbag and shopping bag before leaving. The footage itself shows calm normal behaviour and full cooperation. Nothing about it was suspicious yet they still targeted me.

The reason was obvious racial bias. I have seen white customers steal in front of staff and nothing happens but when a brown person shops normally it suddenly becomes suspicious.

When I raised this complaint Sharon from customer service dismissed my experience and hid behind the “we have a diverse team” excuse. She refused to confirm any real action or acknowledge the bias involved. No one said they would speak to the staff or take steps to prevent this from happening again.

Their investigation was performative and their final response was to shut the complaint down. Poundland chose to protect their image instead of confronting racism. If you are a person of colour please be aware of how you may be treated here. I will not be returning until they show genuine accountability.

Visited poundland in Hastings today, usually there is one checkout that is manned for those who cant and will not use self service tills but today apparently no one was available. I had no choice but to leave my shopping and go elsewhere. I am disgusted that there was no choice and will not shop there again. Poundland did not train me as a till operator so why expect me to do this job? For free!
Update. Poundland did respond with assurance this will not happen again and one checkout will be open or opened upon request. I have visted the store in Hastings twice since and found the checkout open and serving customers, so thank you and please stay on our high streets

I visited Poundland at West croft Milton Keynes.
They have a couple of self service tills for credit cards and on for cash.
Everyone was queuing for cash and one of the credit card tills said to call for a member of staff.
The member of staff at the tills served the person in front of me.
In the meantime the customer on the cash till had a message to call a member of staff.
I went to the till but was told I would have to pay at the self service tills.
I don't think I will be back anytime soon.

I went to Wembley High Road Poundland this morning
The till was not taking in my £10 note I called an assistant.The girl tried her best to get £10 in the machine but was not successful She called gentleman to assist I asked gentleman can you be little fast as I have GP appointment in 10 minutes.To my surprise this gentleman said" you have GP appointment everyday " He even could not make machine to accept my note I spent nearly 20 minutes altogether He did not apologies at all I asked this gentleman who is the Manager He said " he is the Manager" His Badge showing his name as Satish" If poundland employs people like him as Manager god help them He was rude did not have any customer care thought

it was 2 pound and 12p is what i was told by a middle aged turtle working behind the till

I was in Poundland, I go in once a month to spend up to a tenner. You can still get some good items at reasonable prices but at the self service machines a bit of a queue had formed. All five machines accepted cards but only two would also accept cash. The lady member of staff would call out and say that a machine for card payments was available but we all stood motionless waiting for one of the two cash taking machines to become available.
Maybe Poundland should make all the machines take cash.

Poundland Clacton on Sea - The lady on the till on a Friday and Saturday is such a lovely woman, she always smiles, she always acknowledges customers with hello, and asks how I am, I enjoy going into this store because its so nice to see somebody who is so cheerful. Nothing is ever a problem or to much for her. I don't know her name, but she deserves being told she does a fantastic job.