Poundland Anmeldelser 

Just been assaulted in poundland Hanley town centre branch and the staff members Mandi and another turned around and said she only brushed you light. The other customer took my trolley and pushed it into me and my 4year old. I complained it was assault ad poundland laughed. Pathetic, is this your morals I have a disability and you think it's acceptable??? Boycotted, racist and pathetic staff

It’s about the Poundland shop in Lincoln. Extremely rude male shop assistant, should not be used at the check out. He mocked my purchase, laughing about it with his equally rude female colleague. Appalling behaviour!

The supervisor Ayse and other tow staff at Pouleland pp&co Enfield Town was rude and unprofessional they spoke loudly and refused an exchange because I had no receipt .Extremely disappointed experience.

The guy at the till was so rude he was really aggressive and rude because the person didn’t realise how to use the cash machine and he kept throwing the customer money

I visited Poundland, London Road,Derby yesterday for the first time and met an assistant called SHAZ and can’t thank her enough as apart from being a lovely person she was so helpful and to me offered excellent customer service. If only more shops had a SHAZ it would be brilliant.
I found out later that SHAZ was on her way to her tea break and had put herself out to help me. Thanks so much to her she deserves some management recognition.

Came through a door with entrance written above it only to find the staff had blocked it off meaning I had to walk trough the customers on the self service tills. Only to be snapped at by a rude male asian staff member . The quality of your staff and customer service has gone down over the years . Used to be good. Not going in there again.

I brought strawberry yazoos from poundland in Penzance and they were out of date the box said "use by" and when I drank one it was lumpy and tasted like cardboard and it has made me feel really ill. Hope you can sort this.

Very disappointed to see you now only have self-service checkout at your Burnley store with a cashier overseeing this operation.
On a positive it brings about conversation amongst shoppers as to where these changes are leading. People are waking up.
I will shop elsewhere. You have just lost a customer. No hardship for me.

Bridlington give this lady a payrise shes all over the place friendly helpful a credit to this store think her name is jayne id poach her in an instant all customer love her warm to her top drawer nothing is a problem for this lady 9.9 .recurring.

I visited Poundland in Nottingham, just off the market square this afternoon, Sunday 30th November 2025, the shop itself was quite busy, there was a small queue, which I joined, there was a Poundland employee called Ben (dark hair and glasses) at the self service tills shouting at people, “anyone cash or card” he got more and more angry and aggressive with his tone of voice, until eventually he shouted “ I can’t be arsed “ surely this can’t be acceptable, even one of his colleagues apologised to me for his behaviour, I suggest Ben has some staff training in how to speak to the public, it’s not a good look for Poundland as a Company !

A lovely lady called Tallulah from waterlooville high street branch helped me when I could not find suitable mobile phone charger lead. Thanks to her impeccable customer service I managed to purchase the correct item. Definitely will re-visit store again. Thank you!

Extremely rude lady when i went to return sweets for secret santa. Asked me why so i was taken aback and then told me i hadn't bought it today wguch i had. Luckily my friend backed me up and she told me off for returning the second item on the receipt.

Ive only been in poundland twice, near girgie way. Its a fatastic store and pretty busy, got to the till amd wee kady serving was helpful and cheery and professional. ..... wee update its not there anymore i was a bit shocked it always seemed so busy .

The Poundland in Coventry town centre has rude workers. My partner tried to buy some items from there and him being severely sighted impaired ask one of the workers to help him pay, she said is not her problem he can't see to pay. He had to leave the items and left. Rude staff. The are hired to help the customers.

Customer service is DEAD AS FAR AS POUNDLAND ARE CONCERNED. In their Morecambe branch on Monday, in their Cleveleys branch on Tuesday, NOT ONE SINGLE MEMBER OF STAFF OFFERING CUSTOMERS SERVICE AT TILL POINT IN EITHER. If I wanted to be a shop assistant or work in retail I'D GET A BLO@DY JOB.

Rude staff with management that’s even ruder, constant queues at the tills only ever seems to be one till operator. Stock constantly stacked on shelves in the wrong place which then leads to arguments at the tills about prices. Best one is when you try to buy a can of monster advertised for £1 on the shelf and it’s £1.35 at the tills and they won’t honour the label on the shelf they then remove the label off the shelf and refuse to sell it you

Pounland London Road Brighton. After scanning my basket of kitchen goods I scanned the last item which was a packet of laxatives. The supervisor woman who seemed to be in charge there demanded my ID before she could allow me to by them. I thought she was joking as its plain to see that I am an elderly man. In fact I'm 65 years old and look even older. But no she wasn't joking and preached company policy to me. She said I would need to show her my driving licence or passport. I had neither with me so could not by the product. In the end I left with nothing.
My message is to the management area managers and head office. Is it any wonder your company is struggling with staff that seem to have no common sense. I hope Poundland goes bust. With stupid staff like that its only a matter of time.

I've just been to Poundland in Wembley Central, a shop I visit regularly. I happened to be wearing a jacket that I bought in the shop last Saturday. I had a quick look at some of the clothes but didn't go near the jackets. As I was going towards the tills to pay for some shower gel, one of the assistants called me & accused me of stealing the jacket. I explained that I'd bought it from there the previous Saturday but she just kept looking at me in a nasty, disbelieving way. She then said "I don't want to embarrass you by checking the CCTV", I said "Go ahead". She clearly didn't think twice about embarrassing people by falsely accusing them of something. I then said "I won't be coming in here again", left the shower gel on a shelf & left. I appreciate that staff need to be vigilant & watch out for shoplifters but accusing shoppers with no evidence is not the way to go about it. The assistant didn't even attempt an apology; in fact, she was rude throughout. Will be writing to the head office.

With most of the stuff over a pound, calling the store poundland, is misleading.
Somestuffapoundland, would be more appoppiate.

I went to Poundland at 12-14 High St, Ramsgate CT11 9AE almost every day in the last couple of mornings around 8am and also on some afternoons every day and my experience was extremely disappointing, All of their the staff are very rude, unhelpful, unprofessional, slow, dumb, outright insulting. They do not let the customers to use the self-checkouts, or even shut the machines down, then one single cashier takes ages to serve a customer. It was actually many times that I was not able to buy anything as it was not possible to pay. I was even insulted by a member of staff numerous times, when I tried to use the self-checkout. Actually, I have never experienced this kind of unprofessional, rude behaviour in any Poundland before.