I placed an order on 25 September for a birthday present delivery on 7 October. The order was delivered on the afternoon of 8 October, a day late with melting ice packs and warm cheese. A very disappo... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
All I can say is excellent, I joined the Cheese Club and the quality of the cheese sent was superb both variety and taste. I had originally opted for bi-monthly but have now changed to monthly. May I... Se mere
Virksomheden har svaret
First of all, the number to call on their email led me to a south African call centre for a landscaping company. When I looked them up on Google, I then spoke to another south African call centre... Se mere
Our daughter ordered us a mystery gift box to arrive on a certain date, it failed to arrive (not their fault), it eventually arrived 4 days late. The soft cheeses were at room temperature (not a good... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Send a cheese gift or treat yourself!
Kontaktoplysninger
Bath, Storbritannien
- 08447 453065
- hello@pongcheese.co.uk
- www.pongcheese.co.uk
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 33 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
We have been receiving a monthly box of…
We have been receiving a monthly box of delicious cheese different each month. Wonderful cheese and service

Besvarelse fra Pong Cheese
Love the cheese superb quaility
Love the cheese superb quaility, good choice, helpfull service. Thank you very much.

Besvarelse fra Pong Cheese
Excellent company
I had to contact Pong Cheese regarding the delivery date for my order. They were extremely helpful and my order was very quickly despatched. I will have no worries about recommending Pong Cheese

Besvarelse fra Pong Cheese
I've ordered many times from Pong and…
I've ordered many times from Pong and the service and cheese are always top quality. Recently, through no fault of theirs, a delivery went astray and they solved it immediately. I highly recommend them.

Besvarelse fra Pong Cheese
Great products and great service
I think that you learn the true measure of a company by how they deal with problems. There was a problem with my order which was dealt with very quickly and to my great satisfaction
Well done Pong great quality products matched by great quality service

Besvarelse fra Pong Cheese
Excellent cheese club
fine, excellent varied cheeses from the UK and Europe, top service, the cheese club is the culinary highlight of our month, many thanks..:)

Besvarelse fra Pong Cheese
An exclusive selection of cheeses
An exclusive selection of cheeses, great custome service and fast delivery! Would definitely recommend getting a subscription!

Besvarelse fra Pong Cheese
Great cheeses and great service
I gave my partner a gift subscription for quarterly cheese deliveries last year, a wise present that we both look forward to and enjoy! One small issue that we had was dealt with speedily and courteously. I've just ordered a gift box which if it goes down well I will convert to a subscription!
Great cheeses and great service.

Besvarelse fra Pong Cheese
The cheese might be great, but will never know with DX delivery being absolutely rubbish
The cheese might be great, but unless Pong take notice of their customers discontent with the delivery by DX Express the cheese may as well be plasticine.
I have now had two faied deliveries by DX. they say I wasnt in, when I have waited all day, then trying to redeliver is a pain, as they have no way to conact them and hide behind the internet to stop anyone complaining or speaking to a person.
Pong! Change your delivery company, they are letting you and your customers down, by ignoring your customers you are showing that you dont care.

Besvarelse fra Pong Cheese
Pong Fan
Have been a fan of Pong cheese for years. Always delicious and delivered on time. This last week I had a minor issue - can now report that their customer service is every bit as good as their cheese. Thanks Pong!

Besvarelse fra Pong Cheese

Besvarelse fra Pong Cheese
Fabulous Cheeses!!
Great service, fabulous cheeses. Will definitely use again!

Besvarelse fra Pong Cheese
Amazing customer service
I purchase cheese every Father’s Day for my dad as a gift. He loves the cheeses. This year there was a delivery issue. When I brought the issue to their attention I got immediate feedback and resolution. Very impressed. Will keep on ordering.

Besvarelse fra Pong Cheese
Amazing cheese, outstanding customer service
Ordered a few times for my cheese loving husband. The cheese selection is great with really helpful descriptions and the orders are quickly devoured. Also, the Customer Service is outstanding. Quick to respond and helped me out when I made a delivery date error - they have literally saved Father’s Day for me! Highly recommend. And thank you again Pong Cheese!! 😊
Love pong cheese
Love pong cheese, always get some at Christmas. Had a change of plan this week and ordered cheeses for a cheeseboard, they went above and beyond during a busy fathers day week. Brilliant customer service

Besvarelse fra Pong Cheese
Fathers Day sorted!
Fathers Day sorted!
Ordered the Alex James cheese and only wish I could be there to try it. Fab customer service too
Really happy with how easy it was to…
Really happy with how easy it was to set up a gift subscription and my friend loves the cheeses, a much better present than more stuff!

Besvarelse fra Pong Cheese
You won't be cheesed off
The cheeses I received via a subscription were excellent-ones that I wouldn't have discovered otherwise. The staff were very friendly and helpful when I needed to get in touch.
Highly recommended.
Poor service
Poor service. Ordered a birthday gift a week in advance - and the item arrived late. Was told it would be delivered on time but it didn't and trying to get a response from someone at the company is so poor. I would not order again - nice cheese but shame about delivery and customer service.
Excellent service
We are regular customers and have until now never had any issues- fabulous cheese, efficient delivery service and good value. However, one of our cheeses arrived with an imminent recommended use by date, so I contacted customer services. No quibbles, just a very pleasant conversation, with apologies and replacement, which arrived within two days. Excellent customer service
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