Pong Cheese Anmeldelser 

412
•
TrustScore 3 ud af 5

3,1

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 3 ud af 5 stjerner

I placed an order on 25 September for a birthday present delivery on 7 October. The order was delivered on the afternoon of 8 October, a day late with melting ice packs and warm cheese. A very disappo... Se mere

Bedømt til 5 ud af 5 stjerner

All I can say is excellent, I joined the Cheese Club and the quality of the cheese sent was superb both variety and taste. I had originally opted for bi-monthly but have now changed to monthly. May I... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

First of all, the number to call on their email led me to a south African call centre for a landscaping company. When I looked them up on Google, I then spoke to another south African call centre... Se mere

Bedømt til 5 ud af 5 stjerner

Our daughter ordered us a mystery gift box to arrive on a certain date, it failed to arrive (not their fault), it eventually arrived 4 days late. The soft cheeses were at room temperature (not a good... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Ostebutik

Oplysningerne kommer fra forskellige eksterne kilder

Send a cheese gift or treat yourself!


Kontaktoplysninger

3,1

Middel

TrustScore 3 ud af 5

412 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 33 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,1

Alle anmeldelser

(412)

44 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Excellent company

I had to contact Pong Cheese regarding the delivery date for my order. They were extremely helpful and my order was very quickly despatched. I will have no worries about recommending Pong Cheese

15. oktober 2021
Uopfordret anmeldelse
Pong Cheese-logo

Besvarelse fra Pong Cheese

Thanks for the kind words P.

Bedømt til 5 ud af 5 stjerner

I've ordered many times from Pong and…

I've ordered many times from Pong and the service and cheese are always top quality. Recently, through no fault of theirs, a delivery went astray and they solved it immediately. I highly recommend them.

5. oktober 2021
Uopfordret anmeldelse
Pong Cheese-logo

Besvarelse fra Pong Cheese

Thanks Paul; we really appreciate these generous words and hope you continue to enjoy Pong for years to come :)

Bedømt til 5 ud af 5 stjerner

Great products and great service

I think that you learn the true measure of a company by how they deal with problems. There was a problem with my order which was dealt with very quickly and to my great satisfaction
Well done Pong great quality products matched by great quality service

29. september 2021
Uopfordret anmeldelse
Pong Cheese-logo

Besvarelse fra Pong Cheese

Thanks Ian we're delighted to help

Bedømt til 5 ud af 5 stjerner

Excellent cheese club

fine, excellent varied cheeses from the UK and Europe, top service, the cheese club is the culinary highlight of our month, many thanks..:)

27. september 2021
Uopfordret anmeldelse
Pong Cheese-logo

Besvarelse fra Pong Cheese

Thanks Lalita. Hope you continue to enjoy it!

Bedømt til 5 ud af 5 stjerner

An exclusive selection of cheeses

An exclusive selection of cheeses, great custome service and fast delivery! Would definitely recommend getting a subscription!

16. september 2021
Uopfordret anmeldelse
Pong Cheese-logo

Besvarelse fra Pong Cheese

Thanks Mona. Glad you enjoyed the cheese!

Bedømt til 5 ud af 5 stjerner

Great cheeses and great service

I gave my partner a gift subscription for quarterly cheese deliveries last year, a wise present that we both look forward to and enjoy! One small issue that we had was dealt with speedily and courteously. I've just ordered a gift box which if it goes down well I will convert to a subscription!
Great cheeses and great service.

6. september 2021
Uopfordret anmeldelse
Pong Cheese-logo

Besvarelse fra Pong Cheese

Thanks Georgina! Hope the gift box goes down well :)

Bedømt til 2 ud af 5 stjerner

The cheese might be great, but will never know with DX delivery being absolutely rubbish

The cheese might be great, but unless Pong take notice of their customers discontent with the delivery by DX Express the cheese may as well be plasticine.
I have now had two faied deliveries by DX. they say I wasnt in, when I have waited all day, then trying to redeliver is a pain, as they have no way to conact them and hide behind the internet to stop anyone complaining or speaking to a person.
Pong! Change your delivery company, they are letting you and your customers down, by ignoring your customers you are showing that you dont care.

3. september 2021
Uopfordret anmeldelse
Pong Cheese-logo

Besvarelse fra Pong Cheese

We're so sorry you've had a bad experience with the couriers. Please believe us when we say we have tried many different couriers and DX have always proved to be the most efficient with the lowest number of failed deliveries to mainland UK. Clearly none of the couriers are 100% perfect so managing that small number of failures is our priority and unfortunately your order has fallen into this category. Please get in touch via email and any late boxes can be resent immediately.

Bedømt til 5 ud af 5 stjerner

Pong Fan

Have been a fan of Pong cheese for years. Always delicious and delivered on time. This last week I had a minor issue - can now report that their customer service is every bit as good as their cheese. Thanks Pong!

23. august 2021
Uopfordret anmeldelse
Pong Cheese-logo

Besvarelse fra Pong Cheese

Thanks for the lovely words Emma

Bedømt til 5 ud af 5 stjerner

Amazing customer service

I purchase cheese every Father’s Day for my dad as a gift. He loves the cheeses. This year there was a delivery issue. When I brought the issue to their attention I got immediate feedback and resolution. Very impressed. Will keep on ordering.

23. juni 2021
Uopfordret anmeldelse
Pong Cheese-logo

Besvarelse fra Pong Cheese

Thank you! We're really glad your Dad enjoys his cheeses.

Bedømt til 5 ud af 5 stjerner

Amazing cheese, outstanding customer service

Ordered a few times for my cheese loving husband. The cheese selection is great with really helpful descriptions and the orders are quickly devoured. Also, the Customer Service is outstanding. Quick to respond and helped me out when I made a delivery date error - they have literally saved Father’s Day for me! Highly recommend. And thank you again Pong Cheese!! 😊

18. juni 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Love pong cheese

Love pong cheese, always get some at Christmas. Had a change of plan this week and ordered cheeses for a cheeseboard, they went above and beyond during a busy fathers day week. Brilliant customer service

16. juni 2021
Uopfordret anmeldelse
Pong Cheese-logo

Besvarelse fra Pong Cheese

Thanks Jackie :)

Bedømt til 5 ud af 5 stjerner

Really happy with how easy it was to…

Really happy with how easy it was to set up a gift subscription and my friend loves the cheeses, a much better present than more stuff!

11. juni 2021
Uopfordret anmeldelse
Pong Cheese-logo

Besvarelse fra Pong Cheese

Thanks so much Claire; we're delighted your friend is enjoying them

Bedømt til 5 ud af 5 stjerner

You won't be cheesed off

The cheeses I received via a subscription were excellent-ones that I wouldn't have discovered otherwise. The staff were very friendly and helpful when I needed to get in touch.
Highly recommended.

1. juni 2021
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Poor service

Poor service. Ordered a birthday gift a week in advance - and the item arrived late. Was told it would be delivered on time but it didn't and trying to get a response from someone at the company is so poor. I would not order again - nice cheese but shame about delivery and customer service.

18. maj 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent service

We are regular customers and have until now never had any issues- fabulous cheese, efficient delivery service and good value. However, one of our cheeses arrived with an imminent recommended use by date, so I contacted customer services. No quibbles, just a very pleasant conversation, with apologies and replacement, which arrived within two days. Excellent customer service

8. maj 2021
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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