Lovely cheese again, but sad to hear that this is the end of the road - especially as I have just completed my 6 stickers! Missed the chutney and the replacement blue. Best of luck for the future!
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
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Se, hvad kunderne siger
I look forward to getting my cheese box each month and am never disappointed! Great variety and a great range accompanied by useful tasting notes, delivered straight to my door. Everyone should trea... Se mere
Virksomheden har svaret
Out first box from cheesegeek was great - all five cheeses were brilliant. Unfortunately the blue cheese in our second box had spoiled two days after delivery which we weren’t happy about. I’ve rai... Se mere
Virksomheden har svaret
Bought cheese gifts as Christmas presents for friends. None of them received the Christmas message I included with the order, consequently they had no idea why/who from they arrived. Difficult to fin... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
The Modern Cheesemonger. Hand-picked, top-notch cheese delivered free, chilled, to your door.
Kontaktoplysninger
Storbritannien
- hello@thecheesegeek.com
- thecheesegeek.com
4,3
Fremragende
614 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
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Sådan bruger denne virksomhed Trustpilot
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Lovely cheese again
Lovely cheese again, but sad to hear that this is the end of the road - especially as I have just completed my 6 stickers! Missed the chutney and the replacement blue. Best of luck for the future!
6. oktober 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Excellent
Excellent! Delivered on time. Cheese in perfect condition. Good selection. Genius tasting notes. A full gourmet experience in a box. 😊
16. september 2026
Besvarelse fra cheesegeek
Hi John,
Thanks so much for your lovely review! We're so grateful for the kind words, and delighted you felt the experience was gourmet 💛
Thank you so much for choosing us!
Jen
Team cheesegeek 🤓
Wonderful cheese. Helpful team great communication
Wonderful cheese .Helpful team great communication .
29. september 2026
Besvarelse fra cheesegeek
Hi Teresa,
Thank you so much for your kind review - we really appreciate it, and we're so happy you enjoyed the cheese.
Jen
Team cheesegeek 🤓
All 5 cheeses were excellent
All 5 cheeses were excellent, although one was not the cheese described on the accompanying sheet.
CheeseGeek staff, as always, 1st class, totally unlike our frustrating and ongoing experience of the 3rd party delivery Company used.
29. september 2026
Besvarelse fra cheesegeek
Hi Ernest,
We're so happy you enjoyed the cheeses, and felt happy with our customer service! Your kind words mean a lot to our small team.
I'm very sorry your tasting guide didn't match the cheeses you received. Sometimes we need to make last-minute substitutions, and it's not always possible for the tasting guide to be updated to match the selection. However, we appreciate this has a big impact on the overall experience of the box, so we'll try our best to provide tasting notes by email next time.
I am truly sorry also that you've found the deliveries so frustrating. We take your feedback seriously and we are very grateful for the honest review.
Best wishes,
Jen
Team cheesegeek 🤓
Besvarelse fra cheesegeek
Hello,
Thank you so much for the five stars! We really appreciate you taking the time to share your feedback, and we're delighted you enjoyed our cheese and customer service.
Jen
Team cheesegeek🤓
Really enjoyed it only thing I could…
Really enjoyed it only thing I could say is maybe put more cool packs inside we had 1 and by the time we got it it wears all warm
21. september 2026
Besvarelse fra cheesegeek
Hi Daryl,
Thanks so much for your review - so happy to hear you enjoyed the selection! We really appreciate your feedback regarding the cool packs and will ensure this is taken on board.
Jen
Team cheesegeek 🤓
Besvarelse fra cheesegeek
Hi Sarah,
Thank you so much for the 5 stars! We're so grateful for your lovely review, and delighted to hear you enjoyed the selection.
Jen
Team cheesegeek 🤓
Poor experience with delivery
I should state first this is more a reflection on the parcel delivery service used rather than the company selling the cheese - My birthday cheese arrived, completely and utterly uneatable. The driver said attempted delivery and we were in but no one turned up that day or the subsequent days they said they called. Finally the cheese arrived just left on the doorstep - which if they had done in the first place would have resolved everything. The boxes were crushed, there were biscuits in one pack and looked as though they had been opened. The cheese smelled awful and was growing mould on it - not the edible kind. So we complained and they sent a single replacement box over a week later it arrived and the best before dates are tomorrow, the cool pack was completely warm and the cheese has again suffered and needs to be binned. A forth shipment was sent expeditied and failed to turn up, a reschedule was made, that failed to turn up, a firther reschedle has been made but it will have been in the system for over 5 days. I can’t find anything positive to say about this delivery service, they are completely incompetent, I was looking forward to eating this gift to me 😕 and thoroughly embarrassing to have to tell the person who bought the it for me that their present is not the gift they were expecting me to receive. DHL are not in my good books. Cheesegeeks have been in touch to say they are just as frustrated with DHL as I am and have offered to send me something as compensation. I think an alternative delivery service would do them the world of good as perhaps regional deliveries are not DPD's strong point.
18. september 2026
Uopfordret anmeldelse
Besvarelse fra cheesegeek
Hi Wil,
Thanks so much for taking the time to leave your feedback.
We really appreciate your patience, and we can't apologise enough for the incredibly frustrating courier issues you've experienced with this order. I completely understand how disappointing and stressful this has been for you.
As we have now attempted to resend the parcel multiple times with the same disappointing outcome, we have contacted the purchaser to organise a full refund. I have also reached out to you directly with a goodwill gesture.
I'm truly sorry again for the embarrassment caused with what was intended to be a lovely gift for you. Thank you ever so much for bearing with us.
Best wishes,
Jen
Wouldn’t recommend
This was purchased for me as a present and a delivery comes every few months, but the person brought it still gets all the notifications.
You have no control over the Delivery dates and time.
The cheese doesn’t vary that much delivery to delivery and I haven’t had any yet that I thought was really nice and want to buy.
Worst of all, it has extremely short use by dates of a few days, I assume this service is how they get rid of cheese they haven’t sold that is coming to the end of its shelf life.
3. september 2026
Besvarelse fra cheesegeek
Hi Katy,
Thanks so much for your review. I'm sorry to hear you didn't feel the cheeses in your gift subscription were really nice, and that you felt it was difficult to control the delivery dates. We take your comments on board, and we really appreciate the feedback.
I'm also very sorry to hear the shelf life of your selection was shorter than you expected, and that this caused disappointment.
To clarify, our subscriptions are not designed to use up excess stock. We rotate our cheese selections each month, ordering in fresh batches which are curated to be an interesting and balanced mix of styles and flavours. The shelf-life of the pieces you receive in your boxes is a reflection of the way we cut and wrap the cheese.
All of our cheeses are freshly cut to order, and are given between 6-9 days' life based on the style. This is because we use a special wax paper rather than vacuum sealing our cheeses, allowing the cheese to breathe and arrive with you in a better condition.
I'm really sorry to hear the delivery notifications weren't coming to you after your email had been added to the account. We would have been more than happy to help if you had contacted us directly at the time, but if there's anything further we can support you with, please don't hesitate to contact us at hello@thecheesegeek.com.
Thanks again for taking the time to share your experience.
Best wishes,
Jen
Besvarelse fra cheesegeek
Hi Nicola,
Thank you so much for the five stars! We're really grateful for your lovely review.
Jen
Team cheesegeek🤓
Excellent service from cheesegeek
Thank you for the excellent service. My daughter in-law loved the cheese package that she received and sent me a photo of the gift. It was beautifully presented. I ordered it early and hoped that everything would run smoothly with the delivery on her birthday. Everything went to plan and it was delivered on the day.
3. september 2026
Besvarelse fra cheesegeek
Hi Teresa,
Aww, thank you so much for taking the time to leave such a thoughtful review. We're delighted to hear your loved one enjoyed the gift! Thank you so much for choosing us for your special pur-cheese.
Jen
Team cheesegeek🤓
Excellent cheeses.Well packaged snd the…
Excellent cheeses.Well packaged snd the information about the cheeses was explained very well.
17. august 2026
Great products and customer service
Although the first box I received was spoiled because of the hot weather, the Cheesegeeks sent me another one. The quality and taste of the cheese and meats were amazing and second to none. Thank you so much. I would recommend the cheese and meat box to anyone.
27. august 2026
Besvarelse fra cheesegeek
Hi Jayne,
Aww, thank you so much for the recommendation and for taking the time to leave your kind review - it means a lot!
We're so glad you enjoyed the replacement box, and we're really grateful for your understanding regarding the weather too.
We work exclusively with artisan producers who truly are masters of their craft, so it's amazing to hear you felt the cheese and charcuterie were excellent quality!
Thanks so much for your review, and we hope to see you again!
Jen 🤓
Excellent selection of cheeses
Excellent selection of cheeses. Delivered without any hassle. Contacted help desk who were very good and easy to deal with.
26. august 2026
Besvarelse fra cheesegeek
Hi Malcolm,
We're delighted to hear you enjoyed your cheesebox! Thanks so much for your five star review, and for your kind words about our customer service.
We hope to see you again!
Jen 🤓
Brilliant cheese!!
I look forward to getting my cheese box each month and am never disappointed! Great variety and a great range accompanied by useful tasting notes, delivered straight to my door. Everyone should treat themselves to a cheese geek order!
7. august 2026
Besvarelse fra cheesegeek
Hello,
Thank you so much for your lovely review and the five stars! We're over the moon to know you're enjoying the subscription, and we're very grateful for your ongoing support and recommendations.
Jen 🤓
Excellent cheese and wine
I bought the ultimate cheese and wine for my husband’s birthday. The cheese, the wine and the tasting notes were fabulous. It was beautifully presented and very tasty. Would definitely recommend
20. august 2026
Besvarelse fra cheesegeek
Hi Fiona,
Ahh, thank you so much - your review has made our day! We're thrilled to hear you were happy with The Ultimate pairing experience.
Our geeks work hard to bring you the best cheeses available, and The Ultimate is our most spectacular showcasing of artisan cheeses and wines. It's definitely a box designed with special occasions in mind, so it's great to know you enjoyed it for your husband's birthday.
Thank you so much again for the five stars - we really appreciate it. Hope to see you again soon for more cheesy joy! 💛
Best wishes,
Jen 🤓
Besvarelse fra cheesegeek
Hi Amit,
Thank you so much for the wonderful review! We're delighted to hear you've been enjoying the cheese and the service 💛
We really appreciate the 5 stars, and we hope you enjoy all future subscription deliveries just as much!
Best wishes,
Jen 🤓
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