Lovely cheese again, but sad to hear that this is the end of the road - especially as I have just completed my 6 stickers! Missed the chutney and the replacement blue. Best of luck for the future!
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I look forward to getting my cheese box each month and am never disappointed! Great variety and a great range accompanied by useful tasting notes, delivered straight to my door. Everyone should trea... Se mere
Virksomheden har svaret
Out first box from cheesegeek was great - all five cheeses were brilliant. Unfortunately the blue cheese in our second box had spoiled two days after delivery which we weren’t happy about. I’ve rai... Se mere
Virksomheden har svaret
Bought cheese gifts as Christmas presents for friends. None of them received the Christmas message I included with the order, consequently they had no idea why/who from they arrived. Difficult to fin... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
The Modern Cheesemonger. Hand-picked, top-notch cheese delivered free, chilled, to your door.
Kontaktoplysninger
Storbritannien
- hello@thecheesegeek.com
- thecheesegeek.com
4,3
Fremragende
614 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Cheese gurus for sure
Cheese gurus for sure, and really lovely people to boot! Thoroughly recommend!!
1. juli 2026
Besvarelse fra cheesegeek
Hi Gill,
Aww, thank you so much for the kind words - your review has made our week! 🥹
So happy you've been enjoying your subscription with us, and we hope your latest delivery went down just as well as the previous ones.
Jen
Team cheesegeek 🤓
Frustrating delivery issues…
I encountered some frustrating delivery issues but throughout the ordeal my questions were answered quickly and Cheesegeek did whatever was needed to ensure that the order was received in good condition.
29. juni 2026
Besvarelse fra cheesegeek
Hi Allyn,
Thank you so much for taking the time to leave us a review.
We're very sorry again for the delivery issues you experienced. During the recent heatwave, we experienced some unexpected disruption, and unfortunately your order was affected.
We're really pleased that we were able to keep you updated and ensure your loved one received a fresh cheesebox. Thanks so much for your patience while we worked through everything.
We truly appreciate your kind 4-star review, and we hope the gift was enjoyed! 🧀
Jen
Team cheesegeek 🤓
A superb variety of wondefully
A superb variety of wondefully, tasty cheese, delivered when they promised.
Well worth the price l paid!
29. juni 2026
Besvarelse fra cheesegeek
Hi James,
Thank you so much for your lovely review! We're thrilled to hear you enjoyed the cheese and that our delivery met your expectations.
We love to showcase a range of styles, flavours and textures in our boxes, so it's wonderful to know you enjoyed the variety and felt it was worth the price.
We hope to see you again!
Jen
Team cheesegeek 🤓
Mystery boxes of cheese made partner happy
Was a Christmas gift for my partner. He loved getting a mysterious box of cheese regularly. Cheese was always delivered on time and well insulated again the weather. All the cheeses we had were delicious and we enjoyed eating and discussing the cheeses thanks to the handy booklet provided.
9. juni 2026
Besvarelse fra cheesegeek
Hi Sophia,
Thank you so much for choosing to share the cheesy love with your partner! 💝 We're delighted to hear your subscription went down well, and that you enjoyed trying the cheeses together.
We totally agree that the discovery of new and unique artisan creations, along with the little tasting guide, can be a huge part of the fun.
So happy you felt the experience was worth 5 stars - thank you again for taking the time to leave a review. We hope to see you again for more cheesy adventures!
Jen
Team cheesegeek 🤓
Fab selections
Fab selections, delicious cheeses, packaged really well too (important since the courier left it in the broad sunshine!)
18. juni 2026
Besvarelse fra cheesegeek
Hello,
Thank you so much for the lovely review! We're delighted to hear you enjoyed the selection.
We put a lot of care into curating each month's box, so it's wonderful to know they're being enjoyed. I'm sorry to hear your parcel was left in the sunshine, but we're pleased it still arrived in great condition and that you were able to enjoy it.
Thanks again for taking the time to leave us a review, and we hope you discover plenty more favourites in future boxes!
Jen
Team cheesegeek 🤓
The staff went above and beyond!
The staff went above and beyond!! Due to family circumstances my dad wasn't going to be home for Father's Day and they kindly changed the address to where he was going to be. When he received it, he was blown away by the choice of cheese. I loved how the little booklet told you which beer complimented which cheese. I will definitely be using Cheese Geek again!!
18. juni 2026
Besvarelse fra cheesegeek
Hi Rachael,
Thank you so much for taking the time to leave a review!
We're grateful for your kind words about the service, and so happy to hear your Dad enjoyed his gift 🥹 Thanks for trusting us with such a special pur-cheese.
We can't wait to see you again!
Jen
Team cheesegeek 🤓
Excellent and very outstanding cheeses
Excellent and very outstanding cheeses, thank you lots !
17. juni 2026
Besvarelse fra cheesegeek
Hi Lucy,
We're thrilled to read your review - thank you so much! Our geeks put a lot of care into sourcing the finest artisan creations out there, so it's always great to know they're being enjoyed by our lovely customers.
Thanks again, and we hope to see you soon!
Jen
Team cheesegeek 🤓
Besvarelse fra cheesegeek
Hi Julia,
This is what we love to hear - thank you so much for the feedback! We hope to see you again for more deliciousness.
Jen
Team cheesegeek 🤓
Bought as a gift and was very well…
Bought as a gift and was very well recieved every month.
12. juni 2026
Besvarelse fra cheesegeek
Hi Joanne,
Thanks so much for trusting us with your special gift - we're so happy to hear it's been enjoyed, and really grateful for the 5 stars! 💝
We hope to see you again!
Jen
Team cheesegeek 🤓
Fantastic customer service
Fantastic customer service, fantastic communication and most importantly FANTASTIC cheese and beer. Thank you. The recipient of this gift was over the moon.
15. juni 2026
Besvarelse fra cheesegeek
Hi Mrs Parker,
We really appreciate the kind words - thank you so much for your review, it means a lot to our little team!
We're delighted to hear you felt the overall experience was fantastic, and so happy that your recipient enjoyed the gift 🥳
We hope to see you again!
Jen
Team cheesegeek 🤓
Would recommend!
Great company with a wonderful premise and fantastic products. Purchased the four seasons of cheese as a gift and the recipient is so happy. Delivery always hassle-free too.
12. maj 2026
Besvarelse fra cheesegeek
Hi Ana,
Thank you so much for the recommendation - it means a lot to our little team! 🫶
We're thrilled to hear your loved one has been enjoying their Season in Cheese subscription. Thank you for trusting us with your special gift 🎁
We hope to see you again!
Jen
Team cheesegeek 🤓
Consistent good experience
Arrived on time and with a good selection of ready to eat cheeses.
11. juni 2026
Besvarelse fra cheesegeek
Hello,
Thank you so much for your lovely review!
We're delighted you've been happy with your experience, and we hope to see you again.
Jen
Team cheesegeek 🤓
Besvarelse fra cheesegeek
Hi Melissa,
Thank you so much for taking the time to share your thoughts - we're delighted you were happy with the product and service 💛
We hope to see you again!
Jen
Team cheesegeek 🤓
Besvarelse fra cheesegeek
Hello,
Thank you so much for the lovely review!
We're delighted to hear you feel the overall experience has been worth five stars. We love to get geeky about our rotating seasonal selections, so it's amazing to know you've been enjoying the cheese and have found it to be outstanding!
Thanks again for taking the time to review, and we hope you enjoy your future deliveries of award-winning artisan cheese 🧀💛
Jen
Team cheesegeek 🤓
Excellent customer service
My experience didn't go 100% to plan, but the customer service was the best I've ever experienced and I think that's important to acknowledge.
I ordered a gift selection as a birthday present for my dad to arrive on the Friday. I checked to see if it had arrived, but no sign of it, so I dropped the cheesegeek team a line. They got back to me very quickly, very apologetic, and explained there had been a glitch in their system that meant the date for dispatch had errored. They immediately dispatched the item, with additional items by way of apology. They also offered me a gift voucher or partial refund.
I've received their cheeses before as a gift, and knew they were good quality, hence why I chose them for this occasion. I think the delayed delivery was an exception, and they handled it perfectly.
18. maj 2026
Uopfordret anmeldelse
Besvarelse fra cheesegeek
Hello,
Thank you so much for your kind review - it's truly made our day! We're delighted to hear that you were happy with the service. ☺️
We will always try our best to put things right if they ever do go awry, and we're very grateful for your patience and understanding despite the hiccups with your order.
Thank you as well for the lovely feedback about the cheeses and for trusting us with such a special gift. We love that you chose to spread the cheesy joy with your dad after having been gifted some yourself 💛
We hope to see you again!
Jen
Team cheesegeek 🤓
Besvarelse fra cheesegeek
Hi Myles,
Thanks so much for your lovely review!
So glad to hear you're enjoying your subscription and finding the cheese selections varied and tasty ☺️
Jen
Team cheesegeek 🤓
Delicious cheese and brilliant customer care
The cheeses were varied in nature, and delicious. A slight hiccup in the delivery - DHL lost the package (you had one job, DHL ...), but Cheesegeek were wonderful - very responsive, and they fixed the problem by immediately sending out a replacement. So, excellent cheese and excellent service.
26. maj 2026
Besvarelse fra cheesegeek
Hi Ian,
Thank you so much for your lovely review - we really appreciate it! It's great to hear you were happy with the service, even if the delivery didn't go as smoothly as we'd have hoped. I'm sorry again for the disappointment, but really glad you enjoyed the variety of cheeses.
We always aim to source a balanced selection of unique and delicious artisan creations, all with the intention of wowing your tastebuds!
We do hope to see you again for more deliciousness.
Jen
Team cheesegeek 🤓
Part excellent, part rip off
The Jimi selection was excellent as usual but I also ordered some Eastwood cheese which came up as a suggested extra. It cost £10 and was a tiny slither (a bare 100g) of soft cheese which although nice was nothing special and certainly not worth the exorbitant price. When I checked the website, no weight is given for this - an absolute rip off
28. maj 2026
Besvarelse fra cheesegeek
Hello,
Thank you so much for taking the time to share your feedback. We're delighted to hear that you enjoyed The Jimi!
You're absolutely right that the weight of the Eastwood add-on is currently missing from the website, and we appreciate you bringing this to our attention. We'll be reviewing this as a priority, as it's never our intention to leave customers without the information they need.
Our Eastwood add-on should be supplied as a 150g portion, so I'm very sorry to hear that the piece you received was significantly underweight. It appears that an error was made when the cheese was hand-cut, and I completely understand your disappointment, particularly given the price paid.
Please accept our sincere apologies for this mistake and for falling short of your expectations on this occasion. I've contacted you directly via email to offer a resolution and make things right.
Thank you again for your feedback. It helps us identify where we need to improve, and we hope to have the opportunity to provide a much better experience next time.
Best wishes,
Jen
Team cheesegeek
Not the best
I started a subscription, which I was really excited about as me and my husband love cheese. The first order that was due kept being delayed by DHL. Everytime they were due to deliver, I got an email saying it was being delayed. Cheesegeek weren't at fault here but the fact that delivery kept getting delayed was frustrating and went on for well over a week. Cheesegeek said they would refund me some money for the inconvenience and my cheese eventually arrived.
Forward to this month. Firstly the expected delivery date was almost 2 weeks later than it should have been, so it wasn't sent out when it was supposed to have been but again, delays from DHL. This sent me over the edge so I cancelled the subscription and asked for a full refund. I just feel that if you are using a company that is consistently unreliable in delivering your products then change them! The cheese is lovely, the company is lovely but I expected more and a better service if I'm honest.
27. maj 2026
Besvarelse fra cheesegeek
Hi Mrs Badger,
Thanks so much for taking the time to leave a review, and for your kind words about both our cheese and our team. We're genuinely sorry that your experience didn't live up to expectations.
We completely understand how frustrating it was to wait so long for your first order, especially when you were excited to receive it. We're also very sorry that your second order didn't go as planned, resulting in a later dispatch and a further delay in delivery.
Although we send all orders on a next-day service, we appreciate how disruptive courier delays can be when they occur. We're sorry that these issues led you to cancel your subscription, but we're grateful you gave us a try.
Thank you again for your feedback - we'll be sure to take it on board as we continue to review our delivery service. If you'd like to discuss anything further, we're always happy to help via hello@thecheesegeek.com.
Best wishes,
Jen
Besvarelse fra cheesegeek
Hi Silviu,
Thanks so much for the five stars! We're so happy you've been enjoying your orders with us, and we're really grateful for the lovely feedback.
We hope to see you again!
Jen
Team cheesegeek 🤓
Dette er Trustpilot
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.