I just completed my first order as a test and I am very pleasantly surprised by the speed of service to get my product shipped to UK by Fed EX. The layout of items available is clearly displayed wit... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Wieder bestellt – und gerne wieder! Ich habe inzwischen mehrfach bei PokeninJapan bestellt und bin bisher sehr zufrieden. Die Auswahl an japanischen Pokémon-Produkten gefällt mir besonders gu... Se mere
Customer service via email is polite and helpful, their AI bot on discord is actually knowledgeable. Ordered off them numerous times now, very trustworthy, everything comes well packaged. Great value... Se mere
Avoid pre-ordering from this company. In my experience, their pre-order prices can be many times higher than the actual market price, while delivery can be delayed for weeks after release. I p... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
PokeNinJapan is a store specializing in Japanese Pokemon cards. We bring a huge selection of Pokemon cards from Japan to Pokemon card fans around the world.
Kontaktoplysninger
4,4
Fremragende
523 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Waited over a month for an onboarding, for it to be cancelled the morning of the appointment
Waited over a month for an onboarding appointment, which was cancelled on the morning of the appointment.
It turns out that Pokeninja send out emails requesting a reply to confirm the appointment, which are picked up by the spam filter, so people have no visibility of them, which leads to a wasted month of waiting as the appointment is inevitably cancelled.
No response from customer service either, since emailing, requesting the appointment go ahead.
31. august 2026
Uopfordret anmeldelse
Besvarelse fra Pokeninjapan
Hello. We receive a large number of inquiries every day, but PokeNin Customer Support would never intentionally ignore a customer.
It’s possible that either our email or yours was not delivered properly.
Please contact us again at [support@pokeninjapan.store](mailto:support@pokeninjapan.store), or provide your order number here.
We will investigate the situation and make sure to help you until the issue is resolved.
Exceptional Service
Delivery was so quick and I got the most amazing hit from one of their booster boxes!! Ordered the One Piece 4th anniversary next so I’m hoping I get the cards I want~ great communication and fast delivery. 🚚
21. august 2026
Uopfordret anmeldelse
Trust is rare. Shop with PokeNin because they are trustworthy!
I have made many purchases from PokeNinJapan and jave been very happy with the product and price. Each time I received what I paid for. My most recent order was damaged in shipping. PokeNin made it right! They honored their commitment to their customers and showed why they are an excellent example of practical Japanese excellence! Thank you PokeNin and Fuku for being
27. august 2026
Uopfordret anmeldelse
Good prices
Good prices, prompt service and delivery, some credit cards didn't work though so that was a hassle at the end. Would recommend if your import duties aren't too high
25. juli 2026
Besvarelse fra Pokeninjapan
Thank you so much for your kind review and recommendation!
We’re very happy to hear that you were satisfied with our prices, service, and delivery 😊
We’re sorry to hear that you had some trouble with your credit card at checkout. We understand how frustrating that can be, and we’ll continue working to make the payment process as smooth as possible.
As for import duties, these are determined by the customs authorities in the destination country and unfortunately are outside of our control. We truly appreciate your understanding!
If you ever have any questions or run into any issues, please feel free to contact us anytime. We’re always happy to help! 😊
Smooth Experience
Easy to use website, quickly processing and delivery. Would buy again
27. juli 2026
Uopfordret anmeldelse
Besvarelse fra Pokeninjapan
Thank you for your review! We’re so happy to receive such a high rating. Our team will keep working hard to ensure your continued satisfaction. We look forward to serving you again!
Proved me wrong
Not gonna lie, I had my doubts about this place at first. A couple of negative reviews, strange Reddit threads revolving around asking people if they’ve done business with them but there’s never a follow up, a random discount towards the final weeks before the release of Storm Emerald that seemed suspicious (granted that is just my irrational thought process), etc etc.
Well I ended up taking the bait on the discount anyways with the only catch being that they ship one week later after release. Okay, fair. I placed my order despite the doubts in my head, maybe thinking I was just throwing my money away like a fool and… I was surprised.
I have no idea what magic they performed but my box arrived in a matter of 2, maybe 3 days via FedEx FROM JAPAN. I was expecting a week wait at the soonest but 2-3 days is absolutely ridiculously quick. And sure the box was a bit banged up from the travel (gonna blame the package carriers on that), the inside was actually very well protected with multiple layers of bubble wrap. The box itself was intact. Fresh new box with the shrink wrap on. The seal in its place. Everything you could want in reassurance that you made the right choice.
Yes I will be doing business with them more. And yes, the boxes are at market value but that’s just the reality of things. But nonetheless, I am satisfied with my purchase and it certainly helps that I got a Kecleon and a Mega Rayquaza SIR from the box.
Will be seeing you for the 30th celebration, Pokeninjapan
4. august 2026
Uopfordret anmeldelse
Besvarelse fra Pokeninjapan
Thank you for your wonderful review!
We truly appreciate you choosing PokeNin among so many shops. We will continue striving to improve our service and look forward to serving you again.
Fast delivery and not too expensive
Fast delivery and not too expensive. Buyer from EU and did not need to pay import taxes. Seems to me i got a new distributor!
5. august 2026
Uopfordret anmeldelse
Besvarelse fra Pokeninjapan
Thank you for your review!
We truly appreciate your continued support of PokeNin.
If there is anything else we can assist you with, please don’t hesitate to contact our customer support team. We look forward to serving you again. Thank you!
Cards arrived in perfect condition
Cards arrived in perfect condition, prompt shipping!
5. august 2026
Uopfordret anmeldelse
Besvarelse fra Pokeninjapan
Thank you for your review! How was the product? We’re so glad to hear that you were satisfied with our service. We’d be happy to have you shop with PokeNin again!
Einladungsanfragen werden akzeptiert
Einladungsanfragen werden akzeptiert. Alles leicht und einfach zu verstehen.
Kleiner Minuspunkt sind die hohen Versandkosten.
3. august 2026
Uopfordret anmeldelse
Besvarelse fra Pokeninjapan
Thank you so much for your purchase and for taking the time to leave us a review!
Regarding the shipping cost, it is determined by the shipping carrier based on factors such as the size and weight of the package, so unfortunately, it is not something we can freely adjust.
If you ever have any questions or concerns, please don’t hesitate to reach out to us anytime! We’ll always do our best to help you as quickly as possible 😊
We hope to see you again soon!
Very understanding and solve the issues…
Very understanding and solve the issues promptly.
5. august 2026
Uopfordret anmeldelse
Besvarelse fra Pokeninjapan
Hello, this is PokeNin Japan. Thank you for your review!
If you have anu questions or concerns, you can always feel free to contact us. Thank you again.
Great prices and service from Pokeninjapan!
I have ordered from Pokeninjapan multiple times and each time I am always impressed. Great care is taken in the packaging of their orders and I've not once had any damaged products.
Their prices are competitive and their international shipping is fast! They have a friendly discord community and support is quick to respond to questions.
Highly recommended!
25. maj 2026
Uopfordret anmeldelse
Besvarelse fra Pokeninjapan
Hello Jonathan!
Thank you very much for choosing PokeNinJapan!
We are glad to know the items arrived safely to you and you are enjoying purchasing with us. We always look forward to provide items that satisfy our customers! We will share this review with our team, thank you so much!
Amazing poke cards and beautiful and…
Amazing poke cards and beautiful and affordable. It was delivered on time and in good shape. Definitely will buy again from this store.
25. juli 2026
Besvarelse fra Pokeninjapan
Thank you for your review! We’re so happy to receive such a high rating. Our team will keep working hard to ensure your continued satisfaction. We look forward to serving you again!
Second time buying from here
Second time buying from here, the service is amazing and use fedex so can track it, the cards turned up very well wrapped and in mint condition definitely will use again and pricing is not to bad.
26. juli 2026
Uopfordret anmeldelse
Besvarelse fra Pokeninjapan
Thank you for your wonderful review!
We truly appreciate you choosing PokeNin among so many shops. We will continue striving to improve our service and look forward to serving you again.
Placed my order in the evening of July…
Placed my order in the evening of July 15th order was quickly processed and arrived to me yesterday July 23rd in North Texas. Once I ripped the packs for 14 hits of the 30 packs. Including the mega Darkrai. Wanted to post pictures of the hits but doesn't seem to let me. Order a booster box of Mega Brave and Abyss Eye very satisfied!
22. juli 2026
Uopfordret anmeldelse
Besvarelse fra Pokeninjapan
Thank you for your review! How was the product? We’re so glad to hear that you were satisfied with our service. We’d be happy to have you shop with PokeNin again!
Je viens de commander deux cartes 29e…
Je viens de commander deux cartes op 29e anniversaire + jump pour 136€ dont 20€ de port … tarif déjà totalement disproportionné mais comme j’habite en France et FedEx me demande 42€ de dédouanement. Première et dernière fois sur ce site … à éviter, vraiment déçu.
16. juli 2026
Uopfordret anmeldelse
Besvarelse fra Pokeninjapan
Hello,
The requirement to pay customs duties is clearly stated in our policies. Since some customers may overlook this information, we also display a notice in a prominent location during checkout explaining that additional customs duties, VAT, and other fees may apply depending on the destination country.
You may have missed this notice, but customs duties, VAT, and other import-related fees are not directly charged by PokeNin. PokeNin will not charge you any additional fees afterward.
PokeNin clearly states all important notices and potential concerns in our policies and operates in accordance with them.
If you have any concerns, please review our policies and feel free to shop with confidence.
Besvarelse fra Pokeninjapan
Thank you for your review!
We will continue working to improve our service and ensure your satisfaction, and we look forward to serving you again!
Very Accurate and Fast Delivery at a…
Very Accurate and Fast Delivery at a fair price
Legitimate and protected items.
Tracked via FedEx and no funny payment scheme all thru CC transaction. Will definitely buy again!!!
-Hives &Arrays LLC
13. juli 2026
Uopfordret anmeldelse
Besvarelse fra Pokeninjapan
We truly appreciate you choosing PokeNin among so many shops. We will continue striving to improve our service and look forward to serving you again.
Super fast delivery
I was truly impressed, Japan to Switzerland within 4 days.
All sealed products. Great pulls as well. Will order again!
13. juli 2026
Uopfordret anmeldelse
Besvarelse fra Pokeninjapan
Thank you for your review! How was the product? We’re so glad to hear that you were satisfied with our service. We’d be happy to have you shop with PokeNin again!
Good prices
Good prices, very good attention and service. Amazing people working over there giving The BEST support. 100% Will buy here again.
6. juli 2026
Uopfordret anmeldelse
Besvarelse fra Pokeninjapan
Thank you for your review! We’re so happy to receive such a high rating. Our team will keep working hard to ensure your continued satisfaction. We look forward to serving you again!
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