The designs are stunning and the quality is exceptional. However, I had to contact customer service regarding a shipping delay, and their response time was a bit slow. Once they got back to me, they r... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Wonderful selection of lingerie and bras! I was sad that some stores I was looking at were either extremely pricey, or not size inclusive for small-waisted, bigger-chested individuals. I love that the... Se mere
Customer service is definitely lacking Placed an order for 4 bras. Two are brilliant, the other 2 are not as good a fit. No problems, this happens. I returned the 2 bras for a refund and the... Se mere
Virksomheden har svaret
Can’t fault customer services at all, contacted them about a refund and it was all done within a couple of days. Lovely underwear too, it’s so pretty, only needed a refund as I needed to order a di... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Playful Promises is a London designed lingerie brand, which mixes quirky, directional design with all things playful, flirty and even a little bit dirty.
Kontaktoplysninger
London, Storbritannien
- customerservices@playfulpromises.com
- www.playfulpromises.com
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 88 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Eye catching nylons
Had a great experience buying my nylons. Easy to navigate the site and helpful team.
The bra is pretty
The bra is pretty. But from the model photos and the name 'plunge' bra. I'm a disappointed that it fits like a full cup bra, so won't serve the purpose I bought it for. The bra itself doesn't fit for the measurements supplied

Besvarelse fra Playful Promises
Excellent Bra & matching Brief
Excellent Bra & matching Brief, very elegant & classy.
Ordered for my wife for valentines day…
Ordered for my wife for valentines day plus a special box at an extra cost. Bra and g string set. On valentines morning opened the special box and only a pair of g string breifs. No bra? How could an order so simple be messed up! Totally ruined the surprise for valentines! Emailed straight away and was told it would be 5 days before a reply! Then got an email stating they are changing premises and could be 10 plus days before the bra from the set i ordered would be delivered! Totally understandable from a supposed professional company and on a special occasion!!!!! Extra for the box with basically nothing in it and no refund etc.

Besvarelse fra Playful Promises
All around great experience
Easy to follow website, correct sizing and fast, efficient shipping. The wife was very happy.
OMG amazing
OMG amazing! HIGHLY RECOMMEND
Being a bigger girl its hard to find a bra that fits well and looks good.
One of the bras i recieved was faulty so i sent email and photos and was sent a replacement within days. So hastle free and didnt have to send the faulty bra back. I am now a loyal customer and will return and spread the word.
Good quality, slow shipping
I think the quality of the stuff is good and I appreciate that they have original designs. I was disappointed however that my order that they charged me $15 shipping for will not be here in time for V day as promised. It will be 4 days late. They also discounted all the stuff I bought hours after my purchase and when I contacted customer service for a price adjustment no one even responded. Disappointing for a returning customer.

Besvarelse fra Playful Promises
Actually fits my 34DDD true to size…
Actually fits my 34DDD true to size without the cups being too small and having the girls spill over them! Too many other companies tell you to size up the band..... (ok, now the band is too loose, the front gusset is hanging off in space and the side wires are half-way up my boobs...) Very glad this company does things the right way. Will be buying more.
My Wife loved it!
Gorgeous renaissance Gracie dress with…
Gorgeous renaissance Gracie dress with Tahlia gloves. Pretty pattern and fit.
Human error
The wrong item was delivered the first time round..
The mistake was put right very efficiently through..:)
Great service
Hi. "S" was really helpful in sourcing the right product and gave me advance warning of the Valentine's sale so I got the products for a great price. She provided excellent customer service.
R.
A brilliant experience all round
A brilliant experience all round, great choices, ordering, returning if needed...Great service and lingerie x
Always an easy processe shopping with…
Always an easy processe shopping with Playful Promises. Product quality always feels great. Shopping for my wife as a Valentin gift so can't tell you about the fit yet. Playful points is an added bonus
Will order again!
Selection, quality, shipping, and packaging were all great. I was a little nervous about buying from a company unknown to me, but I'm very pleased.
I made two purchases within hours of…
I made two purchases within hours of each other. One was dispatched quickly and arrived promptly with two pieces I ordered. I still have not received an update on order 2 (PP111440). I emailed the company last night when I realized I have not received or heard anything from that order. Previously they emailed me promptly and there is no other way to get ahold of the company. I bought items for a romantic getaway and I'm concerned now I won't get my full order in time. Kind of discouraged that both items weren't sent together (especially when I emailed the company and asked if they could send them together). Fingers crossed the products I DO have fit and look great and will suffice but disappointed I may not have everything when I ordered the same day.

Besvarelse fra Playful Promises
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







