Spent all day doing a photobook for my granddaughter and at checkout I was offered a gift box which I also bought. The very next day I spent all day doing a book for my grandson- exactly the same size... Se mere
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Se, hvad kunderne siger
I have been using Photobook UK for around 9 years now and unfortunately my last order will be my final. I had a call today saying I need to pay a £52 customs tax and VAT charge to receive my or... Se mere
Have been using Photobook UK now for over 5 years to produce a range of different books. Mostly lay flat Hard Cover Books of around 40 pages. Today received my latest three creations. All beautifully... Se mere
I always love doing memory utilizing photobook! it makes our travel very special! Photobook is expensive on the other hand but it’s worth it. I hope photobook staffs read this and maybe lower their pr... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Photobook UK is an online platform that allows individuals to create and customise personalised photo albums, prints, and other photo-based products. The company offers a wide range of design templates, editing tools, and materials to create photo products such as photo books, photo prints, canvas prints, calendars, and more. Customers can upload their own photos, choose the design and layout, and add personalised text to create unique and meaningful photo products. Photobook UK operates in multiple countries and ships to over 100 countries, and has won several awards for its innovative photo products and services. The company's mission is to help customers preserve and share their precious memories through high-quality photo products that are both beautiful and durable.
Kontaktoplysninger
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 77 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Not worth the price. There is better out there
I’ve ordered from them before and the photo albums were acceptable. Decided to order again, did wedding albums to give as a gift and the quality was horrible. Professional photos were pixelated, colours/contrast changed. I’ve contacted costumer support and they basically said it was my fault but at least offered to print new ones and directed me through the settings etc so the new albums would come out better. They came back even worst, super dark photos, smudged pages, and haven’t heard from costumer service yet. Won’t be ordering from them again, worst quality printing ever
And while they replied to my review saying they strive to provide high quality products and to rest assure they will resolve the issue - all the emails with them, they basically blame me for the quality of the prints and it’s been a nightmare to constantly provide photos of the same issues.

Besvarelse fra Photobook UK
Top quality as per usual
Top quality as per usual, my go to photobook shop. Delivery is top notch as well, great all round rxperience.
Super easy to use and great product
Super easy to use and great product! Really fast delivery and good customer service. Would recommend and will use again!!
One photo book arrived that seemed all…
One photo book arrived that seemed all wrong. Then one came that was absolutely right and I’m very pleased with it.
The best quality photobook I have ever…
The best quality photobook I have ever made and I have done a few! Very intuitive software to construct your book and on screen is how it came out when published!
Very good quality photobook production and well admired.
I used their service since 2017
I used their service since 2017. Great personalised photobook I ever tried. I love customised layout and other options when creating my photobooks. Upgrading the paper when printing gives a worth it result on the photobook.
Excellent and fast service
Excellent and fast service, quick delivery. Most importantly great quality of pictures in the photobook. Have been using them for years, photobook for each trip and lifetime of memories!
Photo book creation - received & over the moon with it!
Received our photo book we created, arrived promptly with communication all the way. Fantastic quality book, highly recommend for creating memories in a book. Very happy customer, will be creating more!
Easiest to use and great quality
I tried a number of different photo book suppliers and found that Photo Book had the easiest to use tools. I wanted to customise my book and Photo Book definitely made it a breeze. The whole process was straightforward and the printed book arrived earlier than anticipated (in a matter of days in fact). The quality is great. I do wish I’d been able to add text to the spine, that’s the only thing. It might be possible but the template isn’t set up for it from the get go. Anyway, next time I’ll experiment as my plan is to do yearly albums and the years on the spine would be a great help when browsing them on a shelf.
Very disappointed i have spent a lot of money with your organisation over the years
24 days after and 3 attempts later at trying to contacting customer services about pictures disappearing and still waiting for somebody to get back to me
Don’t use them
Ordered a Photo-book as a Christmas present. - told it would be here by 16th December- today I was told (after enquiring ) it hadn’t even gone to printing - actually they didn’t care - such poor customer service and you can’t even speak to anyone - will never use them again

Besvarelse fra Photobook UK
Ordered paying £20 extra for 3-5…
Ordered paying £20 extra for 3-5 working days express delivery only for it to now say that the delivery date is due in 7 working days. This was for a 50th birthday and now will not arrive in time now and am reading other reviews that custom charges may be in place! I tried to speak to their customer service team and the responses were absolutely awful, I was connected to a live agent who at one point took 40 minutes between replies! Extremely poor customer service and an absolute scam avoid at all costs!

Besvarelse fra Photobook UK
Shipping worldwide useful feature
I've been using Photobook Canada for years. Never dissapointed. This time discovered that you can ship worldwide. Thank you!
Consistent good quality and user friendly
I have produced three photo books and three photo calendars (latter as xmas gifts). Quality of completed products was very good, user friendly tools to format photo books and timely delivery . Pleased with service and would recommend.
My 3rd photobook since September!
This was the 3rd photobook that I had done in the past few months. Again , I was pleased with the quality, and the turnaround time( less than 2 weeks) which was impressive as it came from the far east.
The app to develop the book is simple to use, and the preview helped me find any mistakes before committing to publish. I will continue to use this product whilst the quality and service remains high
It was difficult for my to beginner…
It was difficult for my to beginner with, but the second book was easier for me. Thank you and it was quick to send to the address I asked for. Thanks Cheryl
Love my photo book
Love my photo book! Great customer service! Great delivery! Can't fault the whole process
A con- AVOID at all costs!!!!!
A con. I used ‘Photobook UK’ for a memory book for my husbands 40th birthday - paid an extra £19.95 (almost as much as the book) for rush delivery (3-5 working days) only to receive an email today (it is meant to arrive latest tomorrow) that its now left kuala lumpar?! I then contacted the email address on the order quoted as customer service and the email address doesn’t exist! A Con company yet again using the UK in its title and doesn’t exist in the UK. My husbands birthday gift now ruined. £50 down the drain. Scumbags.

Besvarelse fra Photobook UK
We’ve used photo book numerous of times…
We’ve used photo book numerous of times for our own photos and gifts for family and friends. Superb I know we all have our photos on phones but so nice to have them in a book like Photobook UK real good quality
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