PC Renewed Anmeldelser 

I bought a refurbished Lenovo laptop from PCRenewed some 6 months ago. The price was good and delivery was prompt.

But there were a couple of problems - and the way the company dealt with them justifies a five-star review. The first laptop I received was faulty (a non-functioning screen). The company immediately agreed to its return - at their expense - and to the supply of a replacement. This arrived promptly .... and the company also offered to extend the warranty from 12 to 18 months.

Some time later, I discovered that the laptop, which was originally designed and built with two batteries (an internal and an external one) did not have the internal battery installed. I informed PCRenewed. While they said that they did not guarantee to provide two batteries in a dual-battery laptop, they nevertheless agreed to provide the missing battery, at no charge. It arrived a few days later.

The real test of a company's customer service is how they respond when things don't go smoothly, or when problems crop up. This experience shows that PCRenewed are getting it right.

For that reason I am happy to recommend them, and will certainly look to them if or when I need to buy any more computers.

Well designed website (without being overcomplicated) made it easy to choose and customise laptop to my liking.

Hassle free, free, tracked delivery and on arrival the laptop was well packaged, clean, in good condition and worked well.

Minor issue with specific model sent was proactively dealt with in minutes via their customer services (who really did want to sort out the issue!)

Highly recommended and will use again without hesitation.

Very approachable and great to deal with. Value for money and a one year warranty. The option to pay a little more for two years..

Amazing find.

Shout out to Paul, thanks for helping Forge & Ember get off the ground.

Incredibly happy with the X280 Thinkpad I purchased a few months ago. Initially hesitant about buying refurbished, but this purchase changed my perception. Arrived promptly in Grade A condition as advertised, and came with the official Lenovo cable. Performance is outstanding , with AI tools like Gemini and ChatGPT running smoothly with no lags and the internal speakers are great quality. Only minor issue I've encountered so far is having to restart the laptop sometimes from the login screen when the keyboard doesn't respond, but it's not very often. Highly recommend PC Renewed for anyone looking for a reliable, high-quality device and customer service at an excellent price.

I recently purchased a Lenovo ThinkPad from PC Renewed, and I could not be more impressed. From start to finish, their customer service was outstanding – friendly, responsive, and genuinely committed to making sure I was happy with my order.

The laptop itself exceeded my expectations. It arrived quickly, very well packaged, and in excellent condition – you would hardly know it was refurbished. Performance-wise, it has been flawless, and it’s clear that PC Renewed only supply quality machines that have been carefully checked and prepared.

What really stood out was the level of professionalism and reassurance throughout the process. Buying refurbished can sometimes feel like a gamble, but with PC Renewed I felt completely confident. They clearly take pride in what they do, and it shows.

I would recommend PC Renewed without hesitation to anyone looking for a reliable, cost-effective alternative to buying new. Excellent service, excellent products – I’ll definitely be returning in the future.

Firstly I studied their reviews. Then I went in person and agreed as my requirements. I was impressed with the set up and placed an order with some discerning variations, nothing was felt to be an issue.
I have just received the package and will let you know all is OK (it was for my grand daughter) she comes ours Saturday.
I have nothing but positive praise for this business. First class. Many thanks.

I purchased a Dell Latitude 5420 from this seller. The laptop initially had some visible scratches and an MDM lock, but Paul and his team handled everything professionally. They promptly removed the lock and provided a partial refund for the cosmetic issue, which I really appreciate.

Now, I’ve been using the laptop, and it works amazingly well! Performance is great, and the overall experience has exceeded my expectations. I’m very happy with my purchase and the excellent customer service. I would definitely recommend this seller to anyone looking for a reliable laptop and outstanding support.

Saved £700+ on two Lenovo Thinkpad X1 Carbon's. Quality refurbished. Great service from Joey and everyone at PC Renewed. I would highly recommend these Coventry lads, Top notch.

I received the laptop quite quickly with good communication about the order throughout. Unfortunately, the laptops condition was not as expected for a grade A refurbished device. It had a vinyl cover stuck to the lid outer and around the keyboard but this was peeling off near one of the hinges. The screen bezel was also only partially attached and I had to refit it. However, my main concern was how dirty the bottom and sides of the laptop were. It was covered in a thick layer of dirt and grime and I spent some time sanitising the thing.

The product was not damaged and in good physical order. However, the package it was delivered in was damaged, likely by the delivery service. A new surface had been applied to the laptop lid, probably too hid any marks as laptop was a refurbished product. The black film had been applied carefully. The upgrades requested for the hardware were implemented. Sadly though the battery could not hold a charge, as soon as you unplugged the lead the laptop died. A new battery had to be sourced and fitted. I got this done by a local computer store at a cost of £65. The laptop is working but not fully set up still. It has two accounts set up on it for some reason? The windows 11 is on one and I can access but not use as it keeps saying the other account is open? So, I have given this experience only 3 stars as it has not been a satisfactory set up experience.

Good price laptop. Excellent quality. No problems with purchase and delivery. Will recommend to all my friends.

Excellent service, great communication. Joey helped every step of the way and is a credit to the company.

Will absolutley use this company again.

Good computer (X1Carbon) exactly as described and arrived on time.
Would use again.

Cheap and quick. Quality refurbed machine. Only down side was the email communications kept disappearing into gmail's spam folder

So far so good dose what it's supposed to. Fast delivery all good

Communication was great regarding my order and delivery was prompt. Laptop are great for 2nd hand.

Very pleased with the laptop.Paul in sales was very helpful.Would consider buying from PCRenewed again in the future.

Minor problems with laptop from the word go and keyboard has now become completely unresponsive. Customer service is rubbish - they haven't responded to my email with regards to process for returning it

Good seller, great price

Laptop was customisable (RAM, battery, OS) and when delivered was in excellent condition. Really happy with my purchase and would highly recommend PC Renewed