Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

The technical support team helped me with the issue. My account was blocked during a payment, but after asking some clarifying questions, the problem was resolved and my account was unblocked.

Virksomheden har svaret

Bedømt til 2 ud af 5 stjerner

For some reason you guys cant see most the emails i send you, could you let me know if you just recieved my email with the informations? P-10277967, also please the account number do you mean account... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Comprei uma licença no g2deal.com e fiz o pagamento por PIX a intermediária foi a Paymentwall. A g2deal alega que o pix não entrou, inclusive me enviaram email com print do sistema informando que esta... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Absolute dog shit experience. Worse experience ever with this payment processor. I tried to make a $10 purchase and i had to jump over so much invasive ID verification ever. Took over a week to resolv... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Udbyder af e-handelsløsninger

Oplysningerne kommer fra forskellige eksterne kilder

Paymentwall Inc. is a global payments platform which services businesses in the SaaS, travel, and E-Commerce industries across 200 countries and territories. Paymentwall is best known for its wide range of 150 local payment options, which helps companies of all sizes enter into hard-to-reach markets.


Kontaktoplysninger

3,2

Middel

TrustScore 3 ud af 5

263 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 80 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Es increible como tardan en responder…

Es increible como tardan en responder el soporte. Tampoco en sus metodos de contacto siquiera dan una respuesta. Llevo en espera mas de una semana y no se han dignado a dar una pequeña respuesta.

1. oktober 2023
Uopfordret anmeldelse
Paymentwall-logo

Besvarelse fra Paymentwall

Hola Desmond,

El RUT beneficiario, número de sucursal y número de cuenta bancaria que usted proporcionó a través del ticket P-8802445 son los mismos. Vuelva a verificar la información ya que el reembolso no se realizará si los detalles son incorrectos.

Bedømt til 4 ud af 5 stjerner

PaymentWall is good but.

So it tooked me about 10-15 days to verify all me details, also my business model was accepted with all the integrations and in final I've got declined about Credit Card Processing,and when I was asking them if I can connect authorize net with PaymentWall I can't get an normal answer, my friend is using payment wall all good and I can't get any help with that. I hope for an answer as soon as possible.

3. oktober 2023
Uopfordret anmeldelse
Paymentwall-logo

Besvarelse fra Paymentwall

Hi Eugeniu,

Your ticket number and email address are needed to locate your application and investigate what happened. We reached out to you to gather the needed information, however, you did not respond.

Update your review then include your ticket number and email address so your concern will be resolved.

Bedømt til 1 ud af 5 stjerner

3 months to Open a merchant account…

3 months to Open a merchant account that can't accept credit card, the worst service ever.

22. september 2023
Uopfordret anmeldelse
Paymentwall-logo

Besvarelse fra Paymentwall

Hi Damien,

Your website is already live and provided with payment options in different countries. However, you were not able to provide the requested documents to enable credit card payments.

Bedømt til 5 ud af 5 stjerner

Excelente servicio al cliente y verificación rápida

Recientemente, tuve una experiencia muy positiva con el equipo de Paymentwall. Necesitaba desbloquear mi cuenta para realizar compras en línea y tuve que pasar por un proceso de verificación. El equipo de verificación fue extremadamente profesional y eficiente en todo momento.

Respondieron rápidamente a mis correos electrónicos y me guiaron a través de todo el proceso de verificación. Incluso cuando hubo un problema con la documentación que proporcioné, fueron amables y pacientes al explicar lo que necesitaban y cómo podía resolverlo.

Lo más impresionante fue que, una vez que proporcioné los documentos actualizados, mi cuenta fue verificada en un tiempo récord. Ahora puedo realizar pagos con total confianza utilizando su sistema de transacciones.

Estoy muy agradecido por el excelente servicio al cliente que recibí y por la atención meticulosa a la seguridad de las transacciones en línea. ¡Definitivamente recomendaría Paymentwall a otros compradores en línea!

Gracias de nuevo por su profesionalismo y eficiencia.

17. september 2023
Uopfordret anmeldelse
Paymentwall-logo

Besvarelse fra Paymentwall

Hola Juanse,

Apreciamos su tiempo compartiendo su experiencia positiva. Resolver consultas de manera eficiente es nuestra principal prioridad. Si tiene alguna inquietud relacionada con el pago, puede comunicarse con nosotros en cualquier momento.

Bedømt til 5 ud af 5 stjerner

Good company

There was an issue with product I purchased. Digital download, so understandable. My emails were promptly answered and I received a no-hassle refund, so I’m happy with the exemplary customer service.

28. august 2023
Uopfordret anmeldelse
Paymentwall-logo

Besvarelse fra Paymentwall

Hi TT,

Resolving inquiries is our top priority. We appreciate your time in giving us a positive review. For any payment-related concerns, you may reach us anytime.

Bedømt til 1 ud af 5 stjerner

Não recomendo

Simplesmente não respondem NENHUM email. Estou com a conta na keydrop bloqueada por suspeita de fraude e eles não resolvem! Já enviei para a paymentwall todos os documentos exigidos e NUNCA respondem, nem resolvem. Péssima experiência com essa empresa!

24. august 2023
Uopfordret anmeldelse
Paymentwall-logo

Besvarelse fra Paymentwall

Olá Nádia,

A restrição da sua conta já foi suspensa. Verifique seu bilhete R-8722326 para ver as formas de pagamento verificadas.

Bedømt til 1 ud af 5 stjerner

Photo ID

Is this company out of their mind? Asking way too much just for a $10 donation. They want my Photo ID just for $10. Absolutely ridiculous. If you don’t want to go through the hassle, do not use Paymentwall.

edit; now they’re emailing me just completely ignoring anything i’ve said and just asks for my id yet again. Paymentwall, these are NOT standard requirements, like you’ve said in your e-mail, if it was so much of a standard, payment systems such as PayPal and Tebex (as examples) would have done the same, but do they? No. You are asking for way too much information which is unnecessary. If you really want confirmation it’s me, I can send you transaction id’s, proof of payment, whatever, but ID is not needed and frankly i’m concerned about what you will do with it.

Their reply proves my point. No way… 😭

I could not care less if they delete it after, they shouldn’t need it in the first place.

18. august 2023
Uopfordret anmeldelse
Paymentwall-logo

Besvarelse fra Paymentwall

Hi Lunar,

Your account was restricted for verification purposes. To lift the restriction, send the necessary documents to have your account verified.

Once you verified your account and you wanted to delete the document you have provided, we can delete it afterward.

All the information is transmitted and stored in the most secure, encrypted manner. We are compliant with the strictest card protection policies and are PCI DSS Level 1 Certified, the highest level of compliance available.

We follow strict procedures to ensure that your personal and financial information remains secure. For details, visit this link https://www.paymentwall.com/privacypolicy.

Bedømt til 5 ud af 5 stjerner

Danke ☺️

Sie waren sehr daran interessiert, einige ihrer Probleme zu lösen. Aus diesem Grund möchte ich dem gesamten Team meinen herzlichen Dank aussprechen.😇

28. juli 2023
Uopfordret anmeldelse
Paymentwall-logo

Besvarelse fra Paymentwall

Hallo Ferda,

Die Bearbeitung von Anfragen hat für uns oberste Priorität. Wir freuen uns, dass Sie sich die Zeit genommen haben, uns eine positive Bewertung zu geben. Bei Fragen rund um die Zahlung können Sie sich jederzeit an uns wenden.

Bedømt til 1 ud af 5 stjerner

Isso e nao presta

12. juni 2023
Uopfordret anmeldelse
Paymentwall-logo

Besvarelse fra Paymentwall

Olá Tailer,

Envie-nos uma consulta em support@paymentwall.com para que possamos resolver suas preocupações.

Bedømt til 1 ud af 5 stjerner

Finger weg!!! Datenkrake!!!

Ohne die Übermittlung von empfindlichen Konto-, und privaten Daten wird das Geld nicht an den Verkäufer weiter geleitet. Hab mein Geld zwar wieder, kann aber trotzdem keine weiteren Bestellungen über Paymentwall machen. Finger weg, dieses Unternehmen will nur an private Daten kommen. Aber was will man von einem Unternehmen, welches den Hauptsitz in den USA hat auch anderes erwarten!!!

16. juli 2023
Uopfordret anmeldelse
Paymentwall-logo

Besvarelse fra Paymentwall

Hallo Mark,

Ihr Konto wurde zu Überprüfungszwecken eingeschränkt. Um die Einschränkung aufzuheben, senden Sie die erforderlichen Dokumente zur Verifizierung Ihres Kontos. Überprüfen Sie Ihr Ticket R-8642250 auf die Liste, die Sie einreichen müssen.

Sobald wir Ihr Konto erhalten und überprüft haben, können wir die Sperre sofort aufheben. Wenn Sie das von Ihnen bereitgestellte Dokument nach dem Vorgang löschen möchten, können wir es auch nachträglich löschen.

Alle Informationen werden auf die sicherste und verschlüsselte Weise übertragen und gespeichert. Wir halten uns an die strengsten Kartenschutzrichtlinien und sind PCI DSS Level 1 zertifiziert, die höchste verfügbare Compliance-Stufe.

Bedømt til 1 ud af 5 stjerner

Azienda ridicola

Azienda ridicola, servizio totalmente inutile e fa solo perdere tempo alle persone. Rispondono in modo poco chiaro e continuano a copiare e incollare le solite frasi

EDIT risposta: La richiesta da parte dell'azienda è relativa a dati PERSONALI E SENSIBILI che neanche Paypal mette in chiaro, richiesta completamente insensata

8. juli 2023
Uopfordret anmeldelse
Paymentwall-logo

Besvarelse fra Paymentwall

Ciao Dennis,

Il tuo account è stato sospeso a scopo di verifica. Per revocare la restrizione, invia uno screenshot completo del tuo profilo PayPal che mostri il nome del titolare del conto, l'indirizzo email completo del conto PayPal e l'URL del sito Web da cui è stato preso. Forniscili tramite il tuo biglietto R-8624157.

Siamo stati chiari su quali documenti dovevi presentare. Tuttavia, continui a inviare screenshot non necessari e incompleti. Una volta inviati i requisiti corretti, elimineremo le restrizioni sul tuo account e sarai in grado di elaborare le tue transazioni.

AGGIORNAMENTO: I documenti che richiediamo non sono informazioni riservate. Sono per te per verificare la proprietà dell'account. Tutte le informazioni vengono trasmesse e archiviate nel modo più sicuro e crittografato. Siamo conformi alle più severe politiche di protezione delle carte e siamo certificati PCI DSS di livello 1, il più alto livello di conformità disponibile.

Bedømt til 1 ud af 5 stjerner

c'est horrible comme un des avis que…

c'est horrible comme un des avis que j'ai lu , ça fait plusieurs mois qu'ils me soule a leur renvoyer sans arrêt des pièces d'identité avec mon visage et ma carte bancaire . tout cela ne me rassure pas , je l'ai fait qu'en même pour au final me dire que ça ne convient pas et me redemande sans arrêt de renvoyer toujours la même chose et aucunes personnes compétante pour m'aider.
petit coup de gueule qui ne changera rien entant donné que l'on a affaire qu'a des bots et des mails envoyés en automatique . bonne journée.

28. juni 2023
Uopfordret anmeldelse
Paymentwall-logo

Besvarelse fra Paymentwall

Salut Antonio,

Votre compte a été mis en attente à des fins de vérification. Pour lever la restriction, nous aurions besoin des détails nécessaires pour faire vérifier votre compte. Vérifiez votre ticket R-8599529 pour la liste des documents requis.

Une fois que nous aurons reçu et vérifié votre compte, nous pourrons immédiatement lever le blocage. De plus, si après le processus vous vouliez supprimer le document que vous avez fourni, nous pouvons le supprimer par la suite.

Toutes les informations sont transmises et stockées de la manière la plus sécurisée et cryptée. Nous respectons les politiques de protection des cartes les plus strictes et sommes certifiés PCI DSS niveau 1, le plus haut niveau de conformité disponible.

Bedømt til 1 ud af 5 stjerner

Complete scam

Complete scam, stay away. I paid 3000 USD set up fee, just to be told I'm not approved

10. februar 2023
Uopfordret anmeldelse
Paymentwall-logo

Besvarelse fra Paymentwall

Hi Ivan,

You posted the same review to other companies. We don't require a 3,000.00 USD set-up fee.

Bedømt til 3 ud af 5 stjerner

1 week wait after 1 month wait

Does the work but support answer time is awful.

18. maj 2023
Uopfordret anmeldelse
Paymentwall-logo

Besvarelse fra Paymentwall

Hi Mati,

All of your uploaded documents are already approved. If you have any questions about payouts, contact merchantsupport@paymentwall.com or open an inquiry inside your business account.

Bedømt til 2 ud af 5 stjerner

Just an advice to pay more attention to your customers!

Dear Paymentwall, why not to get 24/7 support? Many people are struggling, as you see, or customer satisfaction is not the priority? What is then?

It takes ages to get the response, I already created 3 inquiries to remind about the inquiry. Average response time is around a week. Isn't it funny? It takes way too long, I consider other provider.

16. maj 2023
Uopfordret anmeldelse
Paymentwall-logo

Besvarelse fra Paymentwall

Hi Dariela,

The information and details you provided were insufficient and nonfunctional which caused the delay with your inquiry. Also, we are receiving multiple requests and we are attending to them as soon as we can.

Bedømt til 1 ud af 5 stjerner

paymentwall suck

did payment on torguard.net using this paymentwall gateway but funds is stuck on paymentwall and did not get to merchant. my funds shorted and can not complain or ask for refund. its been a week no response on support either. they suck dont use them!!

10. april 2023
Uopfordret anmeldelse
Paymentwall-logo

Besvarelse fra Paymentwall

Hi Wangsa,

Your payment did not go through successfully. The receipts you sent are being validated to locate the charge. Check your ticket P-8448961 for further information.

Bedømt til 2 ud af 5 stjerner

One of the worst services I ever met in…

One of the worst services I ever met in my life.
Have been working with them for 5 months, they DO pay you, but their system is literally garbage, the payments and customers are untrackeble.
Also, having had no transactions for the last 1 month, our bank account is being charged by them randomly. When asked for a report, they avoid any certain answer, never ever have I received a report from them.

Definitely avoid this company, you'll better off with any other payment processor companies, simply unbeliable.

11. april 2023
Uopfordret anmeldelse
Paymentwall-logo

Besvarelse fra Paymentwall

Hi Attila, the acquirer is charging you fees for the transactions and chargebacks. The fees are not from us, as you are onboarded with the acquirer, which is an ISO deal. Also, the report was shared with you.

Continue your communication with your account manager or contact merchantsupport@paymentwall.com if you need further clarification.

Bedømt til 1 ud af 5 stjerner

They won't pay you...

I've been trying to cash out my accumulated balance for over a year. They now say I need to wait another 6 months because of the chargeback period. I haven't received a single payment in over a year.

They make it as difficult as possible to cash out.

23. marts 2023
Uopfordret anmeldelse
Paymentwall-logo

Besvarelse fra Paymentwall

Hi Alch.com,

Check your ticket #790624; we have been asking for alternative options to send your payout. We tried sending it to your PayPal account multiple times; however, it kept being denied. Continue responding to your ticket so we can have this resolved.

Bedømt til 1 ud af 5 stjerner

My payment did not arrive and there are no answers.

Yesterday at 02:38 am Argentine time I made a payment through paymentwall on the keydrop page.
My transfer arrived perfectly, but the balance did not reach my kaydrop wallet.
I tried to communicate by all means that I could but they do not give any answer ...
The truth is I feel cheated because I already recharged many times with this medium and there were no problems. But now that I recharge a large amount of money and an error occurs, I do not receive any kind of response.

23. februar 2023
Uopfordret anmeldelse
Paymentwall-logo

Besvarelse fra Paymentwall

Hi Fabrizio,

The website is already verifying the delivery of the order. Our team is actively updating you via ticket P-8338800 and we'll keep doing so.

Bedømt til 1 ud af 5 stjerner

Wenn euer Geld was wert ist, lasst es nicht hier verarbeiten

Man wartet ewig auf antworten und vorallem auf SEIN GELD!!!
An mangelnder Kompetenz nicht zu übertreffen dieser Laden

1. januar 2023
Uopfordret anmeldelse
Paymentwall-logo

Besvarelse fra Paymentwall

Hallo Gabriel,

Schreiben Sie uns eine Nachricht auf Facebook an https://www.facebook.com/paymentwal, um uns mehr über Ihr Anliegen mitzuteilen. Geben Sie Ihre E-Mail-Adresse und Ticketnummer (falls vorhanden) an, da wir Ihr Konto von unserer Seite aus nicht finden konnten.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere