The technical support team helped me with the issue. My account was blocked during a payment, but after asking some clarifying questions, the problem was resolved and my account was unblocked.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
The technical support team helped me with the issue. My account was blocked during a payment, but after asking some clarifying questions, the problem was resolved and my account was unblocked.
Virksomheden har svaret
For some reason you guys cant see most the emails i send you, could you let me know if you just recieved my email with the informations? P-10277967, also please the account number do you mean account... Se mere
Virksomheden har svaret
Comprei uma licença no g2deal.com e fiz o pagamento por PIX a intermediária foi a Paymentwall. A g2deal alega que o pix não entrou, inclusive me enviaram email com print do sistema informando que esta... Se mere
Virksomheden har svaret
Absolute dog shit experience. Worse experience ever with this payment processor. I tried to make a $10 purchase and i had to jump over so much invasive ID verification ever. Took over a week to resolv... Se mere
Virksomheden har svaret
Paymentwall Inc. is a global payments platform which services businesses in the SaaS, travel, and E-Commerce industries across 200 countries and territories. Paymentwall is best known for its wide range of 150 local payment options, which helps companies of all sizes enter into hard-to-reach markets.
San Francisco, USA
Har besvaret 80 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Es increible como tardan en responder el soporte. Tampoco en sus metodos de contacto siquiera dan una respuesta. Llevo en espera mas de una semana y no se han dignado a dar una pequeña respuesta.

Besvarelse fra Paymentwall
So it tooked me about 10-15 days to verify all me details, also my business model was accepted with all the integrations and in final I've got declined about Credit Card Processing,and when I was asking them if I can connect authorize net with PaymentWall I can't get an normal answer, my friend is using payment wall all good and I can't get any help with that. I hope for an answer as soon as possible.

Besvarelse fra Paymentwall
3 months to Open a merchant account that can't accept credit card, the worst service ever.

Besvarelse fra Paymentwall
Recientemente, tuve una experiencia muy positiva con el equipo de Paymentwall. Necesitaba desbloquear mi cuenta para realizar compras en línea y tuve que pasar por un proceso de verificación. El equipo de verificación fue extremadamente profesional y eficiente en todo momento.
Respondieron rápidamente a mis correos electrónicos y me guiaron a través de todo el proceso de verificación. Incluso cuando hubo un problema con la documentación que proporcioné, fueron amables y pacientes al explicar lo que necesitaban y cómo podía resolverlo.
Lo más impresionante fue que, una vez que proporcioné los documentos actualizados, mi cuenta fue verificada en un tiempo récord. Ahora puedo realizar pagos con total confianza utilizando su sistema de transacciones.
Estoy muy agradecido por el excelente servicio al cliente que recibí y por la atención meticulosa a la seguridad de las transacciones en línea. ¡Definitivamente recomendaría Paymentwall a otros compradores en línea!
Gracias de nuevo por su profesionalismo y eficiencia.

Besvarelse fra Paymentwall
There was an issue with product I purchased. Digital download, so understandable. My emails were promptly answered and I received a no-hassle refund, so I’m happy with the exemplary customer service.

Besvarelse fra Paymentwall
Simplesmente não respondem NENHUM email. Estou com a conta na keydrop bloqueada por suspeita de fraude e eles não resolvem! Já enviei para a paymentwall todos os documentos exigidos e NUNCA respondem, nem resolvem. Péssima experiência com essa empresa!

Besvarelse fra Paymentwall
Is this company out of their mind? Asking way too much just for a $10 donation. They want my Photo ID just for $10. Absolutely ridiculous. If you don’t want to go through the hassle, do not use Paymentwall.
edit; now they’re emailing me just completely ignoring anything i’ve said and just asks for my id yet again. Paymentwall, these are NOT standard requirements, like you’ve said in your e-mail, if it was so much of a standard, payment systems such as PayPal and Tebex (as examples) would have done the same, but do they? No. You are asking for way too much information which is unnecessary. If you really want confirmation it’s me, I can send you transaction id’s, proof of payment, whatever, but ID is not needed and frankly i’m concerned about what you will do with it.
Their reply proves my point. No way… 😭
I could not care less if they delete it after, they shouldn’t need it in the first place.

Besvarelse fra Paymentwall
Sie waren sehr daran interessiert, einige ihrer Probleme zu lösen. Aus diesem Grund möchte ich dem gesamten Team meinen herzlichen Dank aussprechen.😇

Besvarelse fra Paymentwall
Ohne die Übermittlung von empfindlichen Konto-, und privaten Daten wird das Geld nicht an den Verkäufer weiter geleitet. Hab mein Geld zwar wieder, kann aber trotzdem keine weiteren Bestellungen über Paymentwall machen. Finger weg, dieses Unternehmen will nur an private Daten kommen. Aber was will man von einem Unternehmen, welches den Hauptsitz in den USA hat auch anderes erwarten!!!

Besvarelse fra Paymentwall
Azienda ridicola, servizio totalmente inutile e fa solo perdere tempo alle persone. Rispondono in modo poco chiaro e continuano a copiare e incollare le solite frasi
EDIT risposta: La richiesta da parte dell'azienda è relativa a dati PERSONALI E SENSIBILI che neanche Paypal mette in chiaro, richiesta completamente insensata

Besvarelse fra Paymentwall
c'est horrible comme un des avis que j'ai lu , ça fait plusieurs mois qu'ils me soule a leur renvoyer sans arrêt des pièces d'identité avec mon visage et ma carte bancaire . tout cela ne me rassure pas , je l'ai fait qu'en même pour au final me dire que ça ne convient pas et me redemande sans arrêt de renvoyer toujours la même chose et aucunes personnes compétante pour m'aider.
petit coup de gueule qui ne changera rien entant donné que l'on a affaire qu'a des bots et des mails envoyés en automatique . bonne journée.

Besvarelse fra Paymentwall
Complete scam, stay away. I paid 3000 USD set up fee, just to be told I'm not approved

Besvarelse fra Paymentwall
Does the work but support answer time is awful.

Besvarelse fra Paymentwall
Dear Paymentwall, why not to get 24/7 support? Many people are struggling, as you see, or customer satisfaction is not the priority? What is then?
It takes ages to get the response, I already created 3 inquiries to remind about the inquiry. Average response time is around a week. Isn't it funny? It takes way too long, I consider other provider.

Besvarelse fra Paymentwall
did payment on torguard.net using this paymentwall gateway but funds is stuck on paymentwall and did not get to merchant. my funds shorted and can not complain or ask for refund. its been a week no response on support either. they suck dont use them!!

Besvarelse fra Paymentwall
One of the worst services I ever met in my life.
Have been working with them for 5 months, they DO pay you, but their system is literally garbage, the payments and customers are untrackeble.
Also, having had no transactions for the last 1 month, our bank account is being charged by them randomly. When asked for a report, they avoid any certain answer, never ever have I received a report from them.
Definitely avoid this company, you'll better off with any other payment processor companies, simply unbeliable.

Besvarelse fra Paymentwall
I've been trying to cash out my accumulated balance for over a year. They now say I need to wait another 6 months because of the chargeback period. I haven't received a single payment in over a year.
They make it as difficult as possible to cash out.

Besvarelse fra Paymentwall
Yesterday at 02:38 am Argentine time I made a payment through paymentwall on the keydrop page.
My transfer arrived perfectly, but the balance did not reach my kaydrop wallet.
I tried to communicate by all means that I could but they do not give any answer ...
The truth is I feel cheated because I already recharged many times with this medium and there were no problems. But now that I recharge a large amount of money and an error occurs, I do not receive any kind of response.

Besvarelse fra Paymentwall
Man wartet ewig auf antworten und vorallem auf SEIN GELD!!!
An mangelnder Kompetenz nicht zu übertreffen dieser Laden

Besvarelse fra Paymentwall
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.