The technical support team helped me with the issue. My account was blocked during a payment, but after asking some clarifying questions, the problem was resolved and my account was unblocked.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
For some reason you guys cant see most the emails i send you, could you let me know if you just recieved my email with the informations? P-10277967, also please the account number do you mean account... Se mere
Virksomheden har svaret
Comprei uma licença no g2deal.com e fiz o pagamento por PIX a intermediária foi a Paymentwall. A g2deal alega que o pix não entrou, inclusive me enviaram email com print do sistema informando que esta... Se mere
Virksomheden har svaret
Absolute dog shit experience. Worse experience ever with this payment processor. I tried to make a $10 purchase and i had to jump over so much invasive ID verification ever. Took over a week to resolv... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Paymentwall Inc. is a global payments platform which services businesses in the SaaS, travel, and E-Commerce industries across 200 countries and territories. Paymentwall is best known for its wide range of 150 local payment options, which helps companies of all sizes enter into hard-to-reach markets.
Kontaktoplysninger
San Francisco, USA
- support@paymentwall.com
- www.paymentwall.com
3,2
Middel
263 anmeldelser
Har besvaret 80 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Account is blocked
The technical support team helped me with the issue. My account was blocked during a payment, but after asking some clarifying questions, the problem was resolved and my account was unblocked.
15. april 2026
Uopfordret anmeldelse
Besvarelse fra Paymentwall
Thank you for your kind feedback! We’re pleased to hear that our team was able to assist you in resolving the issue and restoring access to your account. We truly appreciate you taking the time to share your experience.
Absolute dog shit experience
Absolute dog shit experience. Worse experience ever with this payment processor. I tried to make a $10 purchase and i had to jump over so much invasive ID verification ever. Took over a week to resolve.
25. marts 2026
Uopfordret anmeldelse
Besvarelse fra Paymentwall
Hi Gary, we’re sorry to hear about your experience, that’s not the level of service we aim to provide.
We understand how frustrating the extended verification process can be. Our fraud protection is designed to keep transactions secure, but sometimes additional checks are needed to confirm the payment and cardholder.
We’d like to look into this further, please contact us at support@paymentwall.com with your reference details, or respond to the request for information we previously sent here.
Thank you for your feedback.
Paymentwall addressed my problem very…
Paymentwall addressed my problem very thoroughly and resolved it.
Very thankful.
24. marts 2026
Uopfordret anmeldelse
Besvarelse fra Paymentwall
Thank you for your kind feedback! We’re glad to hear that your issue was resolved thoroughly.
We appreciate your support, and please feel free to reach out if you need any further assistance.
P-10277967
For some reason you guys cant see most the emails i send you, could you let me know if you just recieved my email with the informations? P-10277967, also please the account number do you mean account number or the number to make transfers? i sent u both just incase. please reply me there and here incase you see the details, becauze i cant see some of ur replies too.
5. marts 2026
Uopfordret anmeldelse
Besvarelse fra Paymentwall
Hi,
We’re sorry to hear about your experience and understand your concern. Our team reached out on March 12 to confirm the bank details needed to proceed with your refund, as we still require some additional information to complete the process.
Please reply to our current message or contact our support team so we can proceed with your refund as soon as possible. We appreciate your patience and cooperation.
P-10333341
P-10333341
Fast reply and rectify of problem is quick too. Cs is very professional compared to all others that I have encountered. Keep it up!! Thanks again!
14. februar 2026
Uopfordret anmeldelse
Besvarelse fra Paymentwall
Thank you, Jason, for taking the time to share your experience. We’re happy to hear our team provided helpful and professional support!
support team is suck
support team is suck, i request refund because the service i buy goes down after 24 hours purchase. the website changed the domain. i buy 30 day service but only usable for 24 hours. they decline the claim because i use all credits. after 24 hours make payment. wow.
29. januar 2026
Uopfordret anmeldelse
Besvarelse fra Paymentwall
Thank you for sharing your experience. We reached out to request additional details to investigate your case but haven’t received a response yet.
If you can provide your transaction ID or the email used for the purchase, we can review it on our system and determine if a resolution is possible.
We appreciate your feedback, as it helps us improve our processes and services.
Love the service and good customer care
21. januar 2026
Uopfordret anmeldelse
Besvarelse fra Paymentwall
Thank you for the positive feedback, Chansopheaktra. We’re delighted to know you had a great experience with our service and customer care.
A Special tanks to all!
Wanna give a special thanks to all people involved into my processed, they are very kinde and responsive, to solve all problem, it took some time, but in the end, all good.
14. januar 2026
Uopfordret anmeldelse
Besvarelse fra Paymentwall
Thank you, Matheus, for your kind words! We’re thrilled to hear that our team was able to assist you effectively and make your experience a positive one. Your feedback is greatly appreciated!
fiz a compra de dois e pin pela e mint…
fiz a compra de dois e pin pela e mint com a paymentwall como intermediadora 11/23/2025 2:46 PM w355787426 e 11/23/2025 2:38 PM w355787181
no total de 200 dolares e a mesma nao entregou os pin nao compensou o pagamento para a mint mandei mensagem no suporte eles nem se quer olharam o email, eles entraram em contato comigo depois do post entretanto nao resolveram o problema mesmo enviando os comprovantes de pagamentos
22. november 2025
Uopfordret anmeldelse
Besvarelse fra Paymentwall
Olá Dominique,
Agradecemos por nos informar sobre isso e lamentamos muito o inconveniente. Entendemos o quão frustrante é quando um problema de pagamento impede o recebimento dos seus PINs. Já respondemos à sua solicitação e estamos trabalhando com urgência para resolver o problema o mais rápido possível.
They took forever to respond to my…
They took forever to respond to my emails to appease a "fraudulent payment" and now after three days I can pay and the transaction has been processing for a full day. They are very slow.
19. november 2025
Uopfordret anmeldelse
Besvarelse fra Paymentwall
Hi Cameron,
Thank you for sharing your feedback. We understand how inconvenient the wait can be and appreciate your patience. We’ve sent you a message through your recent ticket. Your feedback helps us improve and means a great deal to our team.
They never clarify the amount of 10%…
They never clarify the amount of 10% reserves and never pay it out
So their commission effectively is +10% more than what they tell you
19. november 2025
Uopfordret anmeldelse
Besvarelse fra Paymentwall
Hi Andrew,
Thank you for sharing your feedback. We understand how concerning unclear information can be and appreciate you bringing this to our attention. We’ve looked into the details you provided but were unable to locate any matching profile. You may want to double-check whether you are referring to Paymentwall or possibly another payment service, as it may be a different provider.
serious place.great support.
serious place.
unluckly i got locked to suspicious activities performing payments from several different emails.
they investigated seriously my case. and with papers verification unlocked my payment method. professional way. top
4. november 2025
Uopfordret anmeldelse
Besvarelse fra Paymentwall
Thank you for your kind words! We’re glad we could assist and resolve the issue professionally. Your feedback means a lot to us!
Slow response time and inadequate resolution
My account my restricted for using paypal the same way i have for 7 years.
Each ticket response time was over a day.
Eventually unblocked the account, or so they said. Restrictions are still on the account even though they said they have been removed..guess i will wait another day for another attempt. It has been 5 days so far for a $20 purchase.
Lets not even talk about the requirements on documentation they request. It is easier to open a bank account or register the birth of a child.
24. september 2025
Uopfordret anmeldelse
Besvarelse fra Paymentwall
Hi Jade,
Thank you for your feedback. We acknowledge the delay and understand your concern regarding the account restrictions. Please contact us at verifyme@paymentwall.com with your ticket ID so we can review the case and ensure the restriction has been properly resolved.
They ask for private information
They ask for private information that is not in contrast for the service they provide as a thirdparty app.
14. september 2025
Uopfordret anmeldelse
Besvarelse fra Paymentwall
Hi Lia,
We understand your concern. Please note that any information we request is strictly for verification and compliance purposes in line with regulatory requirements. We never ask for details unrelated to your account or the services we provide.
Response time was a little slow and was…
Response time was a little slow and was a little confused on why they suspected fraud, but decent customer service.
7. september 2025
Uopfordret anmeldelse
Besvarelse fra Paymentwall
Hi Elliott,
Thank you for your feedback. We appreciate your patience and are glad to hear you were satisfied with our customer service. We’ll continue improving our response times to provide a smoother experience.
Buena experiencia
Sinceramente salvo por el echo de que faltaron especificaciones de lo que necesitaban originalmente dado que mi banco es online ha sido una grata experiencia, solo espero que mis datos estén seguros, ha sido mi primera experiencia con un método de verificación y ha sido una buena experiencia
15. august 2025
Uopfordret anmeldelse
The start wasn't obvious but it got…
The start wasn't obvious but it got better
8. august 2025
Uopfordret anmeldelse
Pretty simple not too much of a drag to…
Pretty simple not too much of a drag to unblock my account
3. august 2025
Uopfordret anmeldelse
Strict but for the sake of our safety.
23. juli 2025
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.