I would have given this company 100 stars if I could. Customer service is fantastic, they work with you, not against you. As someone with ADHD, they made my experience stress free which means the worl... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
It was really helpful, considering I didn’t have to pay the full amount at once. That really helped me a lot, and it was quick to fill out; the decision was quick, too. All I paid was the first amount... Se mere
Virksomheden har svaret
The overall process with Payment Assist was quick and easy. I had an emergency visit to a Halfords garage when my car exhaust tail-pipe fell off while I was on holiday, and tried to use Klarna to set... Se mere
Virksomheden har svaret
Nothing much to say other than. Thank god this company exists. Big car bill came in for work and would have emptied my bank account but the company uses this one and saved me alot. Extremely simple to... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At Payment Assist, we believe looking after your car and staying safe on the road, shouldn't mean worrying about how you'll pay for it. Whether it's an unexpected repair, a service, new tyres or an MOT, we're here to help make essential vehicle maintenance more manageable. Since 2013, we've helped more than 1.5 million customers spread the cost of their garage bills with straightforward payment options designed to give people more choice and greater peace of mind. We work alongside thousands of trusted garages and dealerships across the UK, making it easy to arrange a payment plan at the point you need it most. Our application process is simple and transparent. We'll always explain your options clearly, so you can make the decision that's right for you. Trust is at the heart of everything we do. As an FCA-regulated finance provider, we're committed to treating every customer fairly, communicating honestly and supporting responsible lending. We know that needing vehicle repairs is rarely planned, which is why we focus on making the experience as straightforward and stress-free as possible. Every review on this page helps us learn, improve and celebrate the moments when we've made a real difference. If you've used Payment Assist, we'd love to hear about your experience. Your feedback helps future customers make informed decisions and helps us continue to raise the standard of service we provide. Thank you for placing your trust in Payment Assist.
Kontaktoplysninger
Pera Business Park, Nottingham Road, LE13 0PB, Melton Mowbray, Storbritannien
- 01664503151
- admin@payment-assist.co.uk
- www.payment-assist.co.uk
4,8
Fremragende
11 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Payment Assist
Hi Haitham,
Thank you for taking the time to leave a review.
It's great to hear that you found Payment Assist to be such a handy service. Being able to provide support when unexpected costs arise is exactly what the service was designed for, so we're pleased we could make things a little easier for you.
We really appreciate your feedback and thank you for choosing Payment Assist.
Best wishes,
Payment Assist
Amazing assistance very quick and easy
Amazing assistance very quick and easy
8. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi there,
Thank you for your feedback.
We're really pleased to hear you found the service quick and easy, and that Payment Assist was able to provide the assistance you needed.
Making the process simple and straightforward for our customers is something we always aim for, so it's great to know your experience was a positive one.
Thank you again for taking the time to share your review.
Best wishes,
Payment Assist
An extremely simple on line application…
An extremely simple on line application to buy a Tentbox on interest free credit over 10 months. Did it whilst in the showroom and decision made within seconds. Very happy indeed.
6. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi Alan,
Thank you for your fantastic review.
We're so pleased to hear your application was approved within seconds and that you were able to complete everything quickly while still in the showroom. Making the process as simple and convenient as possible is something we work hard to achieve.
It's great to know that spreading the cost of your TentBox over 10 months interest-free worked so well for you, and we're delighted you were happy with the experience.
Best wishes,
Payment Assist
helpful in need
i needed some help to pay for my car tyres and payment assist gave me breathing space of 3 months to pay.great service
7. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi Ishtiaq,
Thank you for sharing your experience with us.
We're really pleased Payment Assist was able to give you the breathing space you needed when it came to paying for your new tyres. Unexpected motoring costs can be difficult to plan for, so being able to spread the payments over three months can make all the difference.
It's wonderful to hear the service helped when you needed it most, and we truly appreciate your kind feedback.
Best wishes,
Payment Assist
Got a full exhaust fitted
Got a full exhaust fitted, was almost 400 pounds.. So I split the payment into 4 parts interest free. Easy to do on the phone.. Only took 10 mins
7. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi there,
Thank you for taking the time to leave such a great review.
We're pleased to hear Payment Assist made the cost of your new exhaust much more manageable by allowing you to spread the payments interest-free. It's also great to know the application was completed over the phone in just a few minutes, making the whole process quick and convenient.
Helping customers deal with unexpected repair bills without added financial pressure is exactly what our service is here for.
Best wishes,
Payment Assist
Besvarelse fra Payment Assist
Hi Cyril,
Thank you for your review.
We're delighted to hear you had a great experience and found the process quick, easy and straightforward. We aim to make arranging Payment Assist as simple as possible, especially when unexpected costs arise.
We really appreciate you taking the time to share your feedback and are pleased we could help.
Best wishes,
Payment Assist
Besvarelse fra Payment Assist
Hi there,
Thank you for your review.
It's wonderful to hear you're so happy with your experience. We work hard to provide a straightforward and reliable service, so it's great to know we've been able to meet your expectations.
We really appreciate your feedback and hope we can continue to help whenever you need us.
Best wishes,
Payment Assist
The experience was satisfying
The experience was satisfying, thank you payment Assist
7. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi Adeyeba,
Thank you for taking the time to leave a review.
We're so pleased to hear you had a satisfying experience with Payment Assist. Knowing we've been able to provide a service that met your expectations is always great to hear.
We really appreciate your feedback and thank you for choosing Payment Assist.
Best wishes,
Payment Assist
Everything is just so easy
Everything is just so easy, thank you for a very pleasant experience. The paperwork was completed super fast. This is a wonderful service and I don't know how I would have been able to get my repairs done without your assistance.
6. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi Leanne,
Thank you for sharing such wonderful feedback.
We're delighted to hear you found the whole process quick and easy, and that the paperwork was completed without any hassle. It's especially rewarding to know Payment Assist enabled you to go ahead with your repairs when you otherwise might not have been able to.
Providing customers with a simple way to manage unexpected repair costs is exactly what our service is designed for, so we're thrilled it made such a positive difference.
Thank you again for your kind words.
Best wishes,
Payment Assist
Excellent Sevice and very easy to set…
Excellent Sevice and very easy to set up
Had a small problem that was sorted out straight away very helpfull and professional sevice
7. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi Ian,
Thank you for taking the time to leave such a lovely review.
We're pleased to hear you found Payment Assist easy to set up and that when you needed a little extra help, the issue was resolved quickly by our team.
Providing prompt, professional support is just as important to us as making the application process straightforward, so it's great to know your experience reflected that.
Thank you again for your feedback.
Best wishes,
Payment Assist
Excellent experience very prompt…
Excellent experience very prompt service using this company many times before so much ease to complete the application
Excellent when you need credit at short notice to cover an unexpected repair bill
Excellent experience definitely recommended
25. juni 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi Dennis,
Thank you for your continued support and for taking the time to leave such a positive review.
It's fantastic to hear you've used Payment Assist on several occasions and have consistently found the application quick and easy to complete. We're also pleased the service has been there to help when unexpected repair bills have arisen at short notice.
Your recommendation means a great deal to us, and we're grateful you've chosen to rely on Payment Assist time and time again.
Best wishes,
Payment Assist
Very quick and profesional service
Very quick and profesional service. Achieved results instantly.
Thank you
7. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi Lukasz,
Thank you for your fantastic feedback.
We're delighted to hear you found the service quick and professional, and that everything was resolved so promptly. Providing a smooth and efficient experience for our customers is always our goal.
We really appreciate you taking the time to share your experience and hope to be of assistance again should you ever need us.
Best wishes,
Payment Assist
Many thanks for sorting out the problem…
Many thanks for sorting out the problem with servicing stop
3. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi George,
Thank you for taking the time to leave a review.
We're glad we could resolve the issue for you and that everything is now to your satisfaction.
Your feedback is greatly appreciated, and we're glad we could assist when you needed us.
Best wishes,
Payment Assist
Excellent experience
Excellent experience
very helpful and professional on the telephone
Fast and straightforward , no issues
Thank you
6. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi Rebecca,
Thank you for your kind feedback.
We're so pleased to hear you had an excellent experience with Payment Assist. It's great to know our team provided helpful and professional support over the phone and that you found the process fast and straightforward from start to finish.
Delivering a simple service backed by friendly customer care is something we take great pride in, so your comments are greatly appreciated.
Best wishes,
Payment Assist
Such a great help after expensive…
Such a great help after expensive garage costs, I was told I needed two new tyres. Having all weather 18” tyres that don’t come cheap, The” Payment Assist” I hadn’t used before, was an absolute Godsend and such an easy process. I’d use in future for any unexpected repairs etc
6. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi Margaret,
Thank you for your review.
Unexpected garage bills are never easy, so we're really pleased Payment Assist was able to make the cost of replacing your tyres more manageable. It's great to hear your first experience with the service was so straightforward and that it made a real difference when you needed it most.
Hearing that you'd use Payment Assist again for any future unexpected repairs is a fantastic compliment, and we're grateful for your recommendation and support.
Best wishes,
Payment Assist
My entire experience with payment…
My entire experience with payment assist has been exceptional easy to use and I have used a couple of times now which always seems to be mid month when something goes wrong payment assist has helped me out.service is great
6. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi Lenny,
Thank you for sharing your experience with us.
It's especially rewarding to hear from customers who return to Payment Assist whenever they need us. We're so pleased the service has consistently been easy to use and has helped when unexpected repair costs have cropped up, particularly at those awkward times during the month.
Knowing we've been able to make things a little less stressful is exactly why we do what we do. We really appreciate your continued trust in Payment Assist and your kind feedback.
Best wishes,
Payment Assist
This payment scheme by klana is so easy…
This payment scheme by klana is so easy to use for unexp mishaps in life... My clutch went on my car and klana made the payments so easy and manageable... They even remind you of a payment coming up.... Thank you klana, I will be using you again.
7. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi William,
Thank you for taking the time to leave such a lovely review.
We're really pleased to hear that Payment Assist helped make the cost of replacing your clutch more manageable. We know unexpected repairs can come at the worst possible time, so it's great to know the payment plan and reminders made everything that little bit easier.
It's also wonderful to hear you'd use the service again. We really appreciate your kind words and your support.
Best wishes,
Payment Assist
Excellent service and so easy to set…
Excellent service and so easy to set up.
I used this service for the first time in March of this year, such a good way if spreading the cost especially if you are in a budget. Within minutes of completing the form you get a summary of the rest of your payments.
I would highly recommend using this service its absolutley brilliant.
6. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi there,
What fantastic feedback, thank you.
We're so pleased your first experience with Payment Assist was such a positive one. Knowing the application was quick to complete and that you received your payment schedule straight away gave you confidence in the process is great to hear.
It's also wonderful to know you'd highly recommend the service. We really appreciate you taking the time to share your experience and are delighted we could help.
Best wishes,
Payment Assist
Service was good
Service was good, from ordering to picking out your nearest garage and using the payment assist, I couldn’t fault it. The only thing I was planning on doing was to pay upfront fee and pay in 7,8 and 9 month option, but this was not available to me, even though they were advertising it. Either way was still good as went with pay up front fee and pay over the next 3 months at 0% interest, still at least I get 4 brand new premium tyres and not having to fork out in one lump sum straight away. It’s only reason I gave it 4 stars instead of 5, because of the reasons above.
4. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi Shaun,
Thank you for taking the time to leave such detailed feedback.
We're really pleased to hear you had a positive experience overall, from finding a local garage through to using Payment Assist to spread the cost of your new premium tyres. It's great to know the interest-free payment option helped make the purchase more manageable.
We're sorry the repayment option you were hoping for wasn't available on this occasion. The plans available can vary depending on a number of factors, but we appreciate how disappointing that must have been when you were expecting a different option.
Thank you again for your honest feedback. If there's anything else we can help with, or if you'd like to discuss the payment options that were available to you, please don't hesitate to get in touch. We hope we'll have the opportunity to earn that fifth star in the future.
Best wishes,
Payment Assist
Absolute piece of cake to do
Absolute piece of cake to do. completed my application and all done within a few minutes
4. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi Christian,
That's exactly the experience we aim to deliver!
We're delighted to hear the application was so quick and easy to complete, with everything sorted in just a few minutes. Making the process as simple and hassle free as possible is what Payment Assist is all about.
Thank you for taking the time to leave such a great review.
Best wishes,
Payment Assist
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