I would have given this company 100 stars if I could. Customer service is fantastic, they work with you, not against you. As someone with ADHD, they made my experience stress free which means the worl... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
It was really helpful, considering I didn’t have to pay the full amount at once. That really helped me a lot, and it was quick to fill out; the decision was quick, too. All I paid was the first amount... Se mere
Virksomheden har svaret
The overall process with Payment Assist was quick and easy. I had an emergency visit to a Halfords garage when my car exhaust tail-pipe fell off while I was on holiday, and tried to use Klarna to set... Se mere
Virksomheden har svaret
Nothing much to say other than. Thank god this company exists. Big car bill came in for work and would have emptied my bank account but the company uses this one and saved me alot. Extremely simple to... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At Payment Assist, we believe looking after your car and staying safe on the road, shouldn't mean worrying about how you'll pay for it. Whether it's an unexpected repair, a service, new tyres or an MOT, we're here to help make essential vehicle maintenance more manageable. Since 2013, we've helped more than 1.5 million customers spread the cost of their garage bills with straightforward payment options designed to give people more choice and greater peace of mind. We work alongside thousands of trusted garages and dealerships across the UK, making it easy to arrange a payment plan at the point you need it most. Our application process is simple and transparent. We'll always explain your options clearly, so you can make the decision that's right for you. Trust is at the heart of everything we do. As an FCA-regulated finance provider, we're committed to treating every customer fairly, communicating honestly and supporting responsible lending. We know that needing vehicle repairs is rarely planned, which is why we focus on making the experience as straightforward and stress-free as possible. Every review on this page helps us learn, improve and celebrate the moments when we've made a real difference. If you've used Payment Assist, we'd love to hear about your experience. Your feedback helps future customers make informed decisions and helps us continue to raise the standard of service we provide. Thank you for placing your trust in Payment Assist.
Kontaktoplysninger
Pera Business Park, Nottingham Road, LE13 0PB, Melton Mowbray, Storbritannien
- 01664503151
- admin@payment-assist.co.uk
- www.payment-assist.co.uk
4,8
Fremragende
11 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Easy to open an account
10. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi Alan,
Thank you for taking the time to leave a review.
We're pleased to hear you found opening your Payment Assist account easy. Keeping the process simple for our customers is something we work hard to achieve.
Thank you for sharing your experience, and we're glad we could help.
Best wishes,
Payment Assist
It was very easy to use
It was very easy to set up and I was able to spread the cost over 4 payments making it more affordable for me
10. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi there,
Thank you for taking the time to share your experience.
We're really pleased to hear you found setting up Payment Assist easy and that spreading the cost over four payments helped make things more affordable for you.
Being able to provide customers with a simple way to manage unexpected expenses is exactly what the service was designed for, so it's great to know it made a difference when you needed it.
Thank you again for your feedback and for choosing Payment Assist.
Best wishes,
Payment Assist
Process was easy and worked as should
Process was easy and worked as should , would recommend
10. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi Jimmy,
Thank you for your positive feedback.
It's great to hear you found the Payment Assist process easy and that everything worked as expected. Providing a straightforward service that customers can rely on is exactly what we aim to deliver.
We're also pleased to hear you would recommend us. Thank you for taking the time to share your experience and for choosing Payment Assist.
Best wishes,
Payment Assist
So easy to complete required forms
So easy to use, simply complete paperwok on the phone
10. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi Andrew,
Thank you for taking the time to leave a review.
We're pleased to hear you found Payment Assist so easy to use and that completing the paperwork over the phone made the process simple and convenient.
Making the application process as straightforward as possible is really important to us, especially when customers are dealing with unexpected costs.
Thank you for sharing your experience and for choosing Payment Assist.
Best wishes,
Payment Assist
An excellent idea to help pay for work…
An excellent idea to help pay for work on the car - especially when I really didn’t expect there to be ANOTHER issue with my car.
Set up a tad long winded but I do “get it” would have been better if the assistant at the service desk had some idea what she was doing
10. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi Patrica,
Thank you for taking the time to share your honest feedback.
We're really pleased to hear that Payment Assist was able to help when you were faced with another unexpected car repair issue. We understand that these costs can arrive at inconvenient times, so being able to spread the cost and make things a little more manageable is exactly what the service is designed for.
We appreciate your comments regarding the setup process and your experience at the service desk. Feedback like this is really valuable and helps us understand where we can continue to improve the customer journey.
We'd love to know if there was anything else we could have done differently to make your experience a 5-star one. Your feedback helps us keep improving the service we provide.
Thank you again for choosing Payment Assist and for sharing your experience with us.
Best wishes,
Payment Assist
Super helpful staff who assisted me…
Super helpful staff who assisted me through the process and advised me on the process. Discussed affordability which I thought was a valuable question and within minutes the plan was in place.
9. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi Lainey,
Thank you for taking the time to share your experience.
It's wonderful to hear that our team were able to support you throughout the process and provide clear guidance when you needed it. Making sure customers understand their options and feel comfortable with their payment plan is an important part of the service we provide.
We're pleased the process was quick and straightforward, and that everything was arranged within minutes.
Thank you again for your kind feedback and for choosing Payment Assist.
Best wishes,
Payment Assist
…mr j cunningham
Great service explained everything in detail was treated with respect was very polite easy to understand very professional.
9. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi Jeffery,
Thank you for sharing such lovely feedback.
It's great to hear that you received a professional and respectful service from our team. Taking the time to explain everything clearly and ensure customers understand their options is an important part of what we do, so we're pleased this was your experience.
We really appreciate your kind words and are glad we could make the process simple and easy to understand.
Best wishes,
Payment Assist
It was a great experience very…
It was a great experience very informative and communication was excellent.I can highly recommend this company
10. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi Sue,
Thank you for taking the time to share your experience.
It's great to hear that Payment Assist provided the support you needed when faced with an expensive car repair bill. We understand that unexpected costs can be stressful, so it's great to know the simple application process and quick decision helped make things more manageable for you.
Being able to spread the cost of essential repairs is exactly what the service was designed for, and we're pleased we could provide some extra peace of mind when you needed it.
Thank you again for your feedback.
Best wishes,
Payment Assist
Excellent service
Payment Assist is a lifeline when dealing with expensive car repair bills.
The application process was simple and straightforward,and i received a decision in seconds.
It made managing unexpected costs much easier.
9. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi there,
Thank you for sharing such fantastic feedback.
It's wonderful to hear that Payment Assist was there to support you when faced with an expensive car repair bill. We know unexpected costs can be stressful, so it's great to hear that the simple application process and quick decision helped make managing things much easier.
Providing customers with a straightforward way to spread the cost of essential repairs is exactly what the service was designed for, and we're delighted to know it made such a positive difference for you.
Thank you again for taking the time to share your experience.
Best wishes,
Payment Assist
Excellent service and affordable…
Excellent service and affordable repayment plan well done!
9. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi Joanna,
Thank you for your positive feedback.
We're really pleased to hear you found the service excellent and that the repayment plan provided an affordable way to manage your costs. Giving customers the flexibility to spread payments in a way that works for them is exactly what Payment Assist is designed to do.
We appreciate you taking the time to share your experience and are grateful for your support.
Best wishes,
Payment Assist
Amazing company to use simple stright…
Amazing company to use simple stright forward been using them for years to pay for my car repairs outstanding service always helpful i hope tgey stay around for years to come customer service run the way it should be keep up the good work 5 stars is not high enough
9. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi Colin,
What a fantastic review, thank you.
Hearing from customers who have continued to use Payment Assist over several years is incredibly rewarding. We're delighted to know you've consistently found the service simple, straightforward and that our team have always been helpful when you've needed support with your car repairs.
Providing reliable customer service and making unexpected repair costs easier to manage is exactly what we aim to do, so your kind words mean a great deal to everyone at Payment Assist.
Thank you for your continued support and for taking the time to share such wonderful feedback.
Best wishes,
Payment Assist
Besvarelse fra Payment Assist
Hi Villame,
Thank you for your kind feedback.
It's great to hear you had such a positive experience with Payment Assist. We really appreciate you taking the time to share your thoughts and are pleased we could provide a service that met your expectations.
Thank you for choosing Payment Assist.
Best wishes,
Payment Assist
It was quick and easy to use.
9. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi Charlene,
Thank you for taking the time to leave a review.
We're pleased to hear you found Payment Assist quick and easy to use. Providing a simple and straightforward process for our customers is something we always aim to deliver.
Thank you for sharing your experience, and we're glad we could help.
Best wishes,
Payment Assist
Very good,
Very good,, help me lots of. Thank you very much for payment assist.
10. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi Samuel,
It's great to hear that Payment Assist was able to help you when you needed it.
Supporting customers with unexpected costs and making things a little more manageable is exactly what the service is designed for.
We really appreciate you taking the time to share your experience and are grateful for your support.
Best wishes,
Payment Assist
Payment
Not very good this time around made a payment on Wednesday only to find they tried to take another payment today when I was told it won’t because I paid on Wednesday
10. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi Kevin,
We're sorry to hear about your experience and completely understand how frustrating this must have been.
We'd like to apologise for the confusion regarding your payment. We've now investigated the issue and can confirm it has been resolved. No further payment will be taken until your next scheduled payment in August.
Thank you for bringing this to our attention, and we're sorry again for any inconvenience caused. If you have any further questions or need any assistance, please don't hesitate to get in touch with our Customer Support team.
Best wishes
The Payment Assist Team
Excellent Service
Very easy way to spread the cost of car repair costs. My garage set the link, I followed the easy to understand questions and my application was approved in minutes. Deposit paid and car delivered back in an hour, hats not to like. Excellent service by all involved. Thoroughly recommend Payment Assist.
8. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi Derek,
Thank you for sharing such a fantastic review.
We're delighted to hear that arranging Payment Assist through your garage was so simple and that the application process was quick and easy to complete. Being approved within minutes and able to collect your car shortly afterwards sounds like a great experience.
Helping customers get essential repairs completed while spreading the cost in a manageable way is exactly what Payment Assist is here for. It's wonderful to know the service made such a positive difference and that you'd recommend us to others.
Thank you for your kind words and for choosing Payment Assist.
Best wishes,
Payment Assist
Very useful to budget payment over 4…
Very useful to budget payment over 4 months.
Always paid in full before but was offered this service this time.
It surely cuts the cost down.
8. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi there,
Thank you for taking the time to share your experience.
It's great to hear that Payment Assist helped make managing your latest repair costs easier by allowing you to spread the payment over four months. We understand that even when customers usually pay in full, having the option to split the cost can provide some extra flexibility when needed.
Being able to offer a simple way to budget for essential expenses is exactly what the service is designed for, so we're pleased it proved useful for you.
Thank you again for your feedback and for choosing Payment Assist.
Best wishes,
Payment Assist
Besvarelse fra Payment Assist
Hi Adam,
Thank you for your kind feedback.
It's great to hear you found Payment Assist quick, professional and easy to deal with. Providing a straightforward service with helpful support throughout is something we work hard to achieve.
We really appreciate you taking the time to share your experience and are pleased we could help.
Best wishes,
Payment Assist
Very easy to navigate
Very easy to navigate, no issues experienced, very straightforward
8. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi Nicola,
Thank you for taking the time to share your experience.
We're pleased to hear you found Payment Assist easy to navigate and that the process was straightforward with no issues along the way. Making the service simple and hassle-free for customers is exactly what we aim to provide.
Thank you for your feedback and for choosing Payment Assist.
Best wishes,
Payment Assist
Very good service !
8. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi Ioan,
Thank you for your feedback.
It's always great to hear from customers who have had a positive experience with Payment Assist. We're pleased you found the service to be very good and that we were able to provide the support you needed.
Thank you for taking the time to share your experience. We really appreciate your support.
Best wishes,
Payment Assist
Dette er Trustpilot
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