I would have given this company 100 stars if I could. Customer service is fantastic, they work with you, not against you. As someone with ADHD, they made my experience stress free which means the worl... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
It was really helpful, considering I didn’t have to pay the full amount at once. That really helped me a lot, and it was quick to fill out; the decision was quick, too. All I paid was the first amount... Se mere
Virksomheden har svaret
The overall process with Payment Assist was quick and easy. I had an emergency visit to a Halfords garage when my car exhaust tail-pipe fell off while I was on holiday, and tried to use Klarna to set... Se mere
Virksomheden har svaret
Nothing much to say other than. Thank god this company exists. Big car bill came in for work and would have emptied my bank account but the company uses this one and saved me alot. Extremely simple to... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At Payment Assist, we believe looking after your car and staying safe on the road, shouldn't mean worrying about how you'll pay for it. Whether it's an unexpected repair, a service, new tyres or an MOT, we're here to help make essential vehicle maintenance more manageable. Since 2013, we've helped more than 1.5 million customers spread the cost of their garage bills with straightforward payment options designed to give people more choice and greater peace of mind. We work alongside thousands of trusted garages and dealerships across the UK, making it easy to arrange a payment plan at the point you need it most. Our application process is simple and transparent. We'll always explain your options clearly, so you can make the decision that's right for you. Trust is at the heart of everything we do. As an FCA-regulated finance provider, we're committed to treating every customer fairly, communicating honestly and supporting responsible lending. We know that needing vehicle repairs is rarely planned, which is why we focus on making the experience as straightforward and stress-free as possible. Every review on this page helps us learn, improve and celebrate the moments when we've made a real difference. If you've used Payment Assist, we'd love to hear about your experience. Your feedback helps future customers make informed decisions and helps us continue to raise the standard of service we provide. Thank you for placing your trust in Payment Assist.
Kontaktoplysninger
Pera Business Park, Nottingham Road, LE13 0PB, Melton Mowbray, Storbritannien
- 01664503151
- admin@payment-assist.co.uk
- www.payment-assist.co.uk
4,8
Fremragende
11 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great experience from start to finish - Thanks John!!
Great experience from start to finish! We had a lovely salesman John who was absolutely brilliant — really friendly, helpful and made the whole process so easy. Would definitely recommend. Thank you, John!
15. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi Anna,
What a fantastic review, thank you.
We're delighted to hear you had such a positive experience from start to finish and that John made the whole process so easy with his friendly and helpful approach. It's great to know everything ran smoothly and that you'd be happy to recommend the service.
Thank you for taking the time to share your experience and for recognising John's excellent customer service. We'll be sure to pass your kind comments on.
Best wishes,
Payment Assist
Iam very satisfied with the payment…
Iam very satisfied with the payment assistance provided for the expensive spare parts of my car. The support made the cost more manageable and helped me repair my vehicle without unnecessary financial stress. The process was straightforward, transparent, and handled professionally. I truly appreciate the timely assistance and would recommend this service to others who may need help with costly vehicle repairs.
14. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi Jacob,
What a wonderful review, thank you.
We're delighted to hear that Payment Assist helped make the cost of your vehicle repairs more manageable and reduced the financial stress of paying for expensive replacement parts. It's also great to know you found the process straightforward, transparent and professionally handled from start to finish.
Thank you for your recommendation and for taking the time to share your experience. We're really pleased we could help get you back on the road with a little more peace of mind.
Best wishes,
Payment Assist
Very good option if expensive repairs needed
Have just used Payment Assist after some expensive work by my local garage. Needed a new clutch, brakes, discs and other bits done. PA reduces the stress somewhat and gives you a bit of breathing space.
13. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi Andy,
We're pleased to hear that Payment Assist was able to help take some of the stress out of what sounds like an unexpected and expensive repair bill.
Needing major work carried out on your car can be difficult, so it's great to know that spreading the cost gave you some valuable breathing space.
Thank you for taking the time to share your experience. We're delighted we could help make those essential repairs a little more manageable.
Best wishes,
Payment Assist
Everything about it was easy
Everything about it was easy, start to finish. Very simple and straight forward. No hard sell and set up instantly. Very impressed and would use again if the need arrises
12. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi Susan,
We're delighted to hear you found the whole process easy from start to finish.
Making Payment Assist simple to set up, straightforward to use and available without any unnecessary hassle is exactly what we aim to provide, so it's fantastic to know you were impressed with the service.
Thank you for taking the time to leave such a great review. We're pleased to hear you'd use Payment Assist again should you ever need us in the future.
Best wishes,
Payment Assist
2nd time around!
Having used this facility last year I was delighted to discover that it was just as easy to split this years MOT/car service expense into 4 easy payments; as it was in 2025. Fast, simple to understand and easy to set up, I would thoroughly recommend payment assist.
14. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi Steve,
Hearing from customers who come back to us time and time again is always incredibly rewarding.
We're delighted that you've chosen to use Payment Assist again and found the process just as fast, simple and easy to set up as your previous experience.
Being able to spread the cost of MOTs and servicing with interest-free payments is exactly what Payment Assist was designed for, so it's fantastic to know the service has continued to work well for you.
Thank you for your recommendation and for taking the time to leave such a wonderful review.
Best wishes,
Payment Assist
Was very quick and simple process and…
Was very quick and simple process and great way to spread the cost interest free over a couple of months
13. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi Andrew,
We're delighted to hear you found the process quick and simple from start to finish.
Being able to spread the cost of unexpected repair bills with interest-free payments is exactly what Payment Assist was designed for, so it's fantastic to know the service worked so well for you.
Thank you for taking the time to leave such a great review. We're pleased we could help make your repair costs more manageable.
Best wishes,
Payment Assist
Very good communication also very…
Very good communication also very friendly thank you
15. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi Elizabeth,
Thank you for your kind review.
We're delighted to hear you found our communication clear and our team friendly throughout your experience. Keeping our customers informed and providing helpful support every step of the way is a big part of the service we aim to deliver.
We really appreciate you taking the time to share your feedback. Thank you for choosing Payment Assist.
Best wishes,
Payment Assist
I have used Payment Assist to spread my…
I have used Payment Assist to spread my car repair payments on a number of occasions. It is easy reliable and convenient. Great app that functions seamlessly.
Great service. Thanks for being there. Much appreciated.
7. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi there,
Hearing from customers who come back to us time and time again is always incredibly rewarding.
We're delighted that you've used Payment Assist on several occasions and have found the service easy, reliable and convenient every time. It's also great to hear that the app has worked seamlessly for you, making it simple to manage your payments.
Thank you for your continued support and for taking the time to leave such a wonderful review.
We're really pleased we've been there to help when you've needed us.
Best wishes,
Payment Assist
very helpful and useful
very helpful and useful. I reccomend to anyone to use their services.
7. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi Nafis,
Thank you for your kind review.
We're delighted to hear you found Payment Assist both helpful and useful. Being able to make unexpected repair costs more manageable is exactly what our service is designed to do, so it's fantastic to know you'd recommend us to others.
We really appreciate your recommendation and thank you for taking the time to share your experience.
Best wishes,
Payment Assist
Simple and easy
Simple and easy, was taken through the whole process step by step and even I being non techy mananaged to follow the instructions, all done and sorted within 10 minutes 👍
13. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi Jan,
Thank you for your fantastic review.
We're so pleased to hear you found the process simple and easy to follow. Making the application as straightforward as possible for everyone is really important to us, so it's great to know the step-by-step guidance helped you complete everything with confidence in just 10 minutes.
We really appreciate you taking the time to share your experience, and thank you for choosing Payment Assist.
Best wishes,
Payment Assist
Besvarelse fra Payment Assist
Hi Hassan,
Thank you for your review. We're delighted to hear you received excellent service. Providing a straightforward and positive experience is exactly what we aim for, so it's fantastic to know we delivered on that for you.
We really appreciate you taking the time to share your feedback, and thank you for choosing Payment Assist.
Best wishes,
Payment Assist
Fantastic service was great full this…
Fantastic service was great full this service was available
13. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi Andrew,
Thank you for your kind review.
We’re so pleased Payment Assist was there when you needed it. Knowing the service made a difference and helped you at the right time is exactly why we do what we do.
We really appreciate your feedback and hope to be there for you again should you ever need us in the future.
Best wishes,
Payment Assist
disgusting rude staff didnt even sort…
disgusting rude staff djdny even sort out key and charged 700 DO NOT USE!
7. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi Jack,
We're sorry to read your review and that you're unhappy with your experience.
From the details you've shared, it appears your concerns relate to the service you received from the merchant rather than your finance agreement with Payment Assist. We have not received any contact from you regarding your finance agreement, so we haven't had the opportunity to investigate or assist with any concerns you may have.
We have since received confirmation from the merchant that your invoice has been amended and the outstanding balance reduced to reflect the work carried out.
If you have any questions or concerns regarding your Payment Assist agreement, please don't hesitate to contact our Customer Services team. We'll be happy to review your account and assist you further.
Best wishes
The Payment Assist Team
It was great help for me to fix my car…
It was great help for me to fix my car with an unexpected cost. Realy friendly team and flexybility . Thank you for your excellent service.
13. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi Dhanuka,
Thank you for your lovely feedback.
We're delighted to hear that Payment Assist was able to help you get your car repaired when you were faced with an unexpected cost. We understand that these situations can happen at the most inconvenient times, so it's great to know the flexibility of the service helped make things more manageable.
It's also wonderful to hear your kind words about our team. Providing friendly and supportive service is something we really value, so your comments mean a lot.
Thank you for choosing Payment Assist and for taking the time to share your experience.
Best wishes,
Payment Assist
I haven’t got any comments
I haven’t got any comments, everything was easy and practical.
11. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi Jairo,
Thank you for taking the time to share your feedback.
We're pleased to hear you found the Payment Assist process easy and practical. Making things simple and straightforward for our customers is exactly what we aim to provide.
We'd love to know if there was anything we could have done differently to make your experience a 5-star one. Feedback like yours helps us continue to improve and provide the best possible service.
Thank you again for choosing Payment Assist.
Best wishes,
Payment Assist
What's not to like
What's not to like, pay monthly for a small amount of interest, comes in handy sometimes 👍
10. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi Graham,
Thank you for sharing your feedback.
We're pleased to hear you found Payment Assist a useful option when you need a little extra flexibility. Being able to spread the cost of essential expenses through manageable payments is exactly what the service is designed for.
It's great to know you've found it comes in handy when needed, and we appreciate you taking the time to share your experience with us.
Best wishes,
Payment Assist
Quick and easy
Helpful service and was very quick and easy to set up.
11. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi Sandra,
Thank you for sharing your feedback.
We're pleased to hear you found Payment Assist a helpful service and that setting everything up was quick and easy. Providing a straightforward experience for our customers, especially when they need support with unexpected costs, is exactly what we aim to deliver.
Thank you for taking the time to leave a review. We really appreciate your support.
Best wishes,
Payment Assist
Very quick service and website easy to…
Very quick service and website easy to use would definitely recommend
11. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi Debbie,
Thank you for taking the time to leave a review.
It's great to hear you found the service quick and the website easy to use. We aim to make the Payment Assist journey as straightforward as possible, so it's fantastic to know everything worked well for you.
We're also delighted to hear you'd recommend us. Thank you for your support and for sharing your experience.
Best wishes,
Payment Assist
Such a great service got me out of…
Such a great service got me out of trouble the last couple times and easy to set up and good way of spreading the cost.
11. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi there,
Thank you for taking the time to share such great feedback.
It's fantastic to hear that Payment Assist has been there to support you on more than one occasion and helped when you needed a little extra flexibility. We know unexpected car costs can come at difficult times, so being able to spread the cost in a manageable way can make a real difference.
We're also pleased to hear you found the setup process easy. Providing a simple and reliable service that customers can turn to when they need it is exactly what we aim to do.
Thank you for your continued support and for choosing Payment Assist.
Best wishes,
Payment Assist
Easy to open an account
10. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi Alan,
Thank you for taking the time to leave a review.
We're pleased to hear you found opening your Payment Assist account easy. Keeping the process simple for our customers is something we work hard to achieve.
Thank you for sharing your experience, and we're glad we could help.
Best wishes,
Payment Assist
Dette er Trustpilot
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