I would have given this company 100 stars if I could. Customer service is fantastic, they work with you, not against you. As someone with ADHD, they made my experience stress free which means the worl... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The overall process with Payment Assist was quick and easy. I had an emergency visit to a Halfords garage when my car exhaust tail-pipe fell off while I was on holiday, and tried to use Klarna to set... Se mere
Virksomheden har svaret
Nothing much to say other than. Thank god this company exists. Big car bill came in for work and would have emptied my bank account but the company uses this one and saved me alot. Extremely simple to... Se mere
Virksomheden har svaret
Very easy to use payment assist, and virtually instant acceptance etc.. Appreciated the choice of number of months to pay. Monthly reminders sent by text or email a few days before collection of pay... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Payment Assist is a trusted UK-based finance provider helping drivers manage the cost of unexpected car repairs, servicing, MOTs, tyre replacements, and more. Since 2013, we have supported over 1.4 million customers with straightforward, interest-free payment plans that make essential vehicle maintenance more affordable. We work with thousands of garages, dealerships, and service centres across the UK to offer a Buy Now, Pay Later solution that puts drivers back on the road quickly, without the financial strain. With Payment Assist, customers can spread the cost of their bill over several months, often with no interest and no hidden fees. Whether it is a surprise repair or a routine service, we believe access to safe, roadworthy vehicles should never be delayed due to cost. Our quick and simple application process can be completed at your local garage, and most customers receive instant approval. As a fully integrated part of the UK automotive aftercare sector, we are proud to help drivers stay mobile, safe, and in control of their finances. Payment Assist makes it easier to say “yes” to the repairs you need, at the time you need them.
Kontaktoplysninger
Pera Business Park, Nottingham Road, LE13 0PB, Melton Mowbray, Storbritannien
- 01664503151
- admin@payment-assist.co.uk
- www.payment-assist.co.uk
4,8
Fremragende
11 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
A simple straight forward system that…
A simple straight forward system that makes it all the easier. Very good price for my cover and the administration side is very easy
17. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi Bob,
We're delighted to hear you found the process straightforward from start to finish.
Making Payment Assist easy to use, with a clear and hassle-free administration process, is exactly what we aim to provide, so it's great to know everything worked so well for you.
Thank you for taking the time to leave such a positive review. We're pleased we could help make managing your payments that little bit easier.
Best wishes,
Payment Assist
Brilliant service
It was very easy to fill in the online form and the confirmation was quickly sent. Payment details were easy to understand and I really appreciate how simple everything has been.
16. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi Suzanne,
It's great to hear you found the application quick and straightforward to complete, and that your confirmation came through promptly. Making the process simple and ensuring payment details are clear and easy to understand is exactly what we aim to provide, so we're delighted everything went so smoothly for you.
Thank you for taking the time to leave such a lovely review. We're pleased we could help make your experience as easy as possible.
Best wishes,
Payment Assist
Top Service at Payment Assist
The overall process with Payment Assist was quick and easy. I had an emergency visit to a Halfords garage when my car exhaust tail-pipe fell off while I was on holiday, and tried to use Klarna to set up a payment arrangement for £208. After 5 attempts during which I was texted & emailed verification codes to authorise the transaction, it still wasn't working. Payment Assist worked on my first attempt, so I could set up a 3 month repayment arrangement and then get on with my day. Many Thanks, Steve T
15. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi Steve,
We're delighted to hear that Payment Assist provided a quick and straightforward solution when you needed it most.
Dealing with an unexpected repair while you're away from home is never ideal, so it's great to know you were able to set up your repayment plan on the first attempt and get back to enjoying the rest of your day.
Thank you for taking the time to share your experience. We're really pleased we could help make an inconvenient situation a little less stressful, and we appreciate you choosing Payment Assist.
Best wishes,
Payment Assist
Easy to use and staff were full of…
Easy to use and staff were full of empathy for my predicament
14. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi Rikki,
Thank you for your kind review.
We're delighted to hear you found Payment Assist easy to use and that our team showed empathy and understanding throughout your experience. We know unexpected repair bills can be stressful, so providing helpful and compassionate support is an important part of the service we offer.
We really appreciate you taking the time to share your feedback. Thank you for choosing Payment Assist.
Best wishes,
Payment Assist
I have used payment assist on many…
I have used payment assist on many occasions and found them fantastic to deal with highly recommened
15. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi Richard,
Hearing from customers who come back to us time and time again is always incredibly rewarding.
We're delighted that you've used Payment Assist on many occasions and have consistently found the service fantastic to deal with. Providing a straightforward and reliable way to spread the cost of unexpected repair bills is exactly what we aim to do.
Thank you for your continued support, your recommendation and for taking the time to leave such a wonderful review.
Best wishes,
Payment Assist
It was easy and quick to set up a…
It was easy and quick to set up a payment plan. No hassle.
15. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi there,
We're delighted to hear you found setting up your payment plan quick, easy and hassle-free.
Making the process as straightforward as possible is exactly what we aim to do, so it's great to know everything was simple from start to finish.
Thank you for taking the time to leave such a great review. We're pleased we could help make your repair costs more manageable.
Best wishes,
Payment Assist
Setting up my payment plan
It was very easy to set up my payment and everything took a matter of minutes to complete
15. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi Hazel,
It's great to hear you found setting up your payment plan so easy and that everything was completed in just minutes.
Providing a quick and straightforward application process is exactly what Payment Assist was designed for, so we're delighted to know your experience was such a positive one.
Thank you for taking the time to leave such a great review. We're pleased we could help make your repair costs more manageable.
Best wishes,
Payment Assist
Great experience from start to finish - Thanks John!!
Great experience from start to finish! We had a lovely salesman John who was absolutely brilliant — really friendly, helpful and made the whole process so easy. Would definitely recommend. Thank you, John!
15. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi Anna,
What a fantastic review, thank you.
We're delighted to hear you had such a positive experience from start to finish and that John made the whole process so easy with his friendly and helpful approach. It's great to know everything ran smoothly and that you'd be happy to recommend the service.
Thank you for taking the time to share your experience and for recognising John's excellent customer service. We'll be sure to pass your kind comments on.
Best wishes,
Payment Assist
Iam very satisfied with the payment…
Iam very satisfied with the payment assistance provided for the expensive spare parts of my car. The support made the cost more manageable and helped me repair my vehicle without unnecessary financial stress. The process was straightforward, transparent, and handled professionally. I truly appreciate the timely assistance and would recommend this service to others who may need help with costly vehicle repairs.
14. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi Jacob,
What a wonderful review, thank you.
We're delighted to hear that Payment Assist helped make the cost of your vehicle repairs more manageable and reduced the financial stress of paying for expensive replacement parts. It's also great to know you found the process straightforward, transparent and professionally handled from start to finish.
Thank you for your recommendation and for taking the time to share your experience. We're really pleased we could help get you back on the road with a little more peace of mind.
Best wishes,
Payment Assist
Very good option if expensive repairs needed
Have just used Payment Assist after some expensive work by my local garage. Needed a new clutch, brakes, discs and other bits done. PA reduces the stress somewhat and gives you a bit of breathing space.
13. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi Andy,
We're pleased to hear that Payment Assist was able to help take some of the stress out of what sounds like an unexpected and expensive repair bill.
Needing major work carried out on your car can be difficult, so it's great to know that spreading the cost gave you some valuable breathing space.
Thank you for taking the time to share your experience. We're delighted we could help make those essential repairs a little more manageable.
Best wishes,
Payment Assist
Everything about it was easy
Everything about it was easy, start to finish. Very simple and straight forward. No hard sell and set up instantly. Very impressed and would use again if the need arrises
12. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi Susan,
We're delighted to hear you found the whole process easy from start to finish.
Making Payment Assist simple to set up, straightforward to use and available without any unnecessary hassle is exactly what we aim to provide, so it's fantastic to know you were impressed with the service.
Thank you for taking the time to leave such a great review. We're pleased to hear you'd use Payment Assist again should you ever need us in the future.
Best wishes,
Payment Assist
2nd time around!
Having used this facility last year I was delighted to discover that it was just as easy to split this years MOT/car service expense into 4 easy payments; as it was in 2025. Fast, simple to understand and easy to set up, I would thoroughly recommend payment assist.
14. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi Steve,
Hearing from customers who come back to us time and time again is always incredibly rewarding.
We're delighted that you've chosen to use Payment Assist again and found the process just as fast, simple and easy to set up as your previous experience.
Being able to spread the cost of MOTs and servicing with interest-free payments is exactly what Payment Assist was designed for, so it's fantastic to know the service has continued to work well for you.
Thank you for your recommendation and for taking the time to leave such a wonderful review.
Best wishes,
Payment Assist
Was very quick and simple process and…
Was very quick and simple process and great way to spread the cost interest free over a couple of months
13. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi Andrew,
We're delighted to hear you found the process quick and simple from start to finish.
Being able to spread the cost of unexpected repair bills with interest-free payments is exactly what Payment Assist was designed for, so it's fantastic to know the service worked so well for you.
Thank you for taking the time to leave such a great review. We're pleased we could help make your repair costs more manageable.
Best wishes,
Payment Assist
Very good communication also very…
Very good communication also very friendly thank you
15. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi Elizabeth,
Thank you for your kind review.
We're delighted to hear you found our communication clear and our team friendly throughout your experience. Keeping our customers informed and providing helpful support every step of the way is a big part of the service we aim to deliver.
We really appreciate you taking the time to share your feedback. Thank you for choosing Payment Assist.
Best wishes,
Payment Assist
I have used Payment Assist to spread my…
I have used Payment Assist to spread my car repair payments on a number of occasions. It is easy reliable and convenient. Great app that functions seamlessly.
Great service. Thanks for being there. Much appreciated.
7. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi there,
Hearing from customers who come back to us time and time again is always incredibly rewarding.
We're delighted that you've used Payment Assist on several occasions and have found the service easy, reliable and convenient every time. It's also great to hear that the app has worked seamlessly for you, making it simple to manage your payments.
Thank you for your continued support and for taking the time to leave such a wonderful review.
We're really pleased we've been there to help when you've needed us.
Best wishes,
Payment Assist
very helpful and useful
very helpful and useful. I reccomend to anyone to use their services.
7. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi Nafis,
Thank you for your kind review.
We're delighted to hear you found Payment Assist both helpful and useful. Being able to make unexpected repair costs more manageable is exactly what our service is designed to do, so it's fantastic to know you'd recommend us to others.
We really appreciate your recommendation and thank you for taking the time to share your experience.
Best wishes,
Payment Assist
Simple and easy
Simple and easy, was taken through the whole process step by step and even I being non techy mananaged to follow the instructions, all done and sorted within 10 minutes 👍
13. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi Jan,
Thank you for your fantastic review.
We're so pleased to hear you found the process simple and easy to follow. Making the application as straightforward as possible for everyone is really important to us, so it's great to know the step-by-step guidance helped you complete everything with confidence in just 10 minutes.
We really appreciate you taking the time to share your experience, and thank you for choosing Payment Assist.
Best wishes,
Payment Assist
Besvarelse fra Payment Assist
Hi Hassan,
Thank you for your review. We're delighted to hear you received excellent service. Providing a straightforward and positive experience is exactly what we aim for, so it's fantastic to know we delivered on that for you.
We really appreciate you taking the time to share your feedback, and thank you for choosing Payment Assist.
Best wishes,
Payment Assist
Fantastic service was great full this…
Fantastic service was great full this service was available
13. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi Andrew,
Thank you for your kind review.
We’re so pleased Payment Assist was there when you needed it. Knowing the service made a difference and helped you at the right time is exactly why we do what we do.
We really appreciate your feedback and hope to be there for you again should you ever need us in the future.
Best wishes,
Payment Assist
disgusting rude staff didnt even sort…
disgusting rude staff djdny even sort out key and charged 700 DO NOT USE!
7. juli 2026
Uopfordret anmeldelse
Besvarelse fra Payment Assist
Hi Jack,
We're sorry to read your review and that you're unhappy with your experience.
From the details you've shared, it appears your concerns relate to the service you received from the merchant rather than your finance agreement with Payment Assist. We have not received any contact from you regarding your finance agreement, so we haven't had the opportunity to investigate or assist with any concerns you may have.
We have since received confirmation from the merchant that your invoice has been amended and the outstanding balance reduced to reflect the work carried out.
If you have any questions or concerns regarding your Payment Assist agreement, please don't hesitate to contact our Customer Services team. We'll be happy to review your account and assist you further.
Best wishes
The Payment Assist Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.