Pass The Property Anmeldelser 

1.003
TrustScore 4 ud af 5

4,2

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

We had a fabulous experience at this property. From the moment we arrived, the staff were incredibly helpful and went above and beyond to make our stay enjoyable. Everything was taken care of with gen... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Amazing property, so big and spacious. Very modern, clean. Beds very comfortable. Amazing location. Had a lovely stay with the family for my daughters graduation. Definitely will be back. Owners very... Se mere

Virksomheden har svaret

Bedømt til 2 ud af 5 stjerner

Rented a property in Plymouth which although generally clean had a drawer full of part used medicines, cupboard with part used food, dirty cookware and mould in the bathroom. The property was advertis... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We had an excellent stay at Canary Wharf, the lodge had everything you needed, the beds were really comfortable with soft bedding. Very peaceful location, and within easy access to main attractions of... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Ferieudlejning

Oplysningerne kommer fra forskellige eksterne kilder

Let us help you increase your rental yield using short term property letting. Full Listing Management Cleaning, Key Management, and Guest Communication.


Kontaktoplysninger

4,2

God

TrustScore 4 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 85 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,2

Alle anmeldelser

(1.003)

108 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Great location

Perfectly located in the centre of Bath, you are just steps away from all the main attractions. It’s very convenient for anyone wanting to explore the city with ease.

10. august 2025
Uopfordret anmeldelse
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Besvarelse fra Pass The Property

Thank you for your lovely feedback! We’re so glad you enjoyed our central location in Bath and found it convenient for exploring the city’s main attractions.

Bedømt til 5 ud af 5 stjerner

Recently had the pleasure of staying at…

Recently had the pleasure of staying at this property. As a recent visitor of London, will definitely be rebooking this gem!

Thank you so much, see you soon!

9. august 2025
Uopfordret anmeldelse
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Besvarelse fra Pass The Property

Thank you for your wonderful feedback! We’re so happy you enjoyed your stay in London and look forward to welcoming you back when you rebook.

Bedømt til 5 ud af 5 stjerner

Great location for travelling around…

Great location for travelling around London! Super spacious and so many amenities included. We’ve loved staying here and will definitely be back

8. august 2025
Uopfordret anmeldelse
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Besvarelse fra Pass The Property

Thank you so much for your kind words! We’re delighted you enjoyed the location, space, and amenities. It was a pleasure hosting you, and we’d be happy to welcome you back anytime

Bedømt til 5 ud af 5 stjerner

We had a great stay in bath

We had a great stay in bath. Apartment was clean and comfortable with free parking. TV and Wifi, clean modern kitchen, 2 bathrooms, 10/15 mins walk to the centre. Communication was excellent with lovely staff.

9. august 2025
Uopfordret anmeldelse
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Besvarelse fra Pass The Property

Thank you for your lovely feedback! We’re so pleased you enjoyed your stay in Bath and found the apartment clean, comfortable, and well-equipped. We’re glad the location and parking worked well for you, and we truly appreciate your kind words about our team’s communication. We’d be delighted to host you again anytime.

Bedømt til 1 ud af 5 stjerner

Pass on this property! Terrible!

Do not stay at this property or use this property management company!! The apartment is filthy. Looked like it hadn’t been cleaned in weeks. There was hair and toothpaste all over the bathroom floor. The balcony door looks like it’s been broken into and doesn’t fully lock. The stairwell is dark and the safety lights barely work, making it a dangerous for flights up. In addition, the hallways are cramped, and the walls are crumbling in the hallway. This apartment is tiny. There’s no smoke detector and the Wi-Fi didn’t work.

9. august 2025
Uopfordret anmeldelse
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Besvarelse fra Pass The Property

Thank you for your kind words! We’re thrilled you’re excited about your stay and happy to hear our location and communication have made a great first impression. We’ll do our best to make the rest of your visit just as positive, and we look forward to hearing your full update after your stay

Bedømt til 5 ud af 5 stjerner

Absolutely fantastic accommodation

Absolutely fantastic accommodation, great location with shops nearby, all amenities provided, its a truly great stay.

8. august 2025
Uopfordret anmeldelse
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Besvarelse fra Pass The Property

Thank you for your wonderful feedback! We’re so pleased you enjoyed the accommodation, location, and amenities. It was a pleasure hosting you, and we’d be delighted to welcome you back anytime.

Bedømt til 5 ud af 5 stjerner

5 star stay in Bath

8. august 2025
Uopfordret anmeldelse
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Besvarelse fra Pass The Property

Thank you for your 5-star feedback! We’re delighted you enjoyed your stay in Bath and would love to host you again anytime.

Bedømt til 5 ud af 5 stjerner

Absolutely loved our stay

Absolutely loved our stay! The flat is incredibly spacious with a beautiful open layout and a modern touch — exactly as pictured, if not better. The host was super active, helpful, and very responsive throughout our stay, which made everything smooth and easy. Couldn’t fault a thing — highly recommend!

6. august 2025
Uopfordret anmeldelse
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Besvarelse fra Pass The Property

Thank you so much for your glowing feedback! We’re thrilled you loved the flat’s space, style, and layout, and it’s wonderful to hear our communication helped make your stay smooth and enjoyable. We truly appreciate your recommendation and would be delighted to host you again anytime

Bedømt til 5 ud af 5 stjerner

Lovely trip

Lovely trip. Plenty of bedrooms, comfy beds. Good location if you have a car or bike. Parking in drive.

4. august 2025
Uopfordret anmeldelse
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Besvarelse fra Pass The Property

Thank you for your kind feedback! We’re glad you found the beds comfortable and the location convenient, and that the parking worked well for you. We’d be happy to host you again anytime.

Bedømt til 5 ud af 5 stjerner

I had an excellent experience with Pass…

I had an excellent experience with Pass The Property! From the beginning, communication was clear, helpful, and professional. The apartment was exactly as described: clean, well-organized, comfortable, and in a great location.

The team was very accommodating and even allowed an early check-in, which made a big difference upon arrival. I felt truly welcomed throughout the stay.

I’d definitely recommend them and would book again in the future. Thank you so much for everything!

4. august 2025
Uopfordret anmeldelse
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Besvarelse fra Pass The Property

Thank you so much for your kind words! We're thrilled to hear you had an excellent experience with us and that the apartment met your expectations. It’s great to know our team’s communication and flexibility made a difference, and we’re so glad you felt welcomed during your stay.

We truly appreciate your recommendation and would love to host you again in the future. Thanks again for choosing Pass The Property!

Bedømt til 1 ud af 5 stjerner

Embarassing and frustrating experience

We booked this property for a group of over 15 guests, and it was frankly embarrassing to host family and friends in such poor and misrepresented accommodation. The issues we encountered were severe and numerous:
- On arrival, there were several large bags of rubbish and waste in the front garden, which was very off-putting.
- The property was dirty, with filthy carpets.
- There was no vacuum cleaner in the property, and only one additional black bin bag. We had to buy our own for the stay.
- Mattresses in several rooms were worn flat, resulting in back pain for guests.
- Peeling paint in the bedrooms; dining chairs unstable and broken.
- No hand wash in any bathroom. We had to buy our own for the stay.
- The upstairs washing machine was completely non-functional.
- The front door was misaligned, requiring significant force and making loud noises when opening or closing.
- The bedding cupboard was filled with junk, including a broken chair, and spare bedding was dirty and disorganised.
- On one of the days, builders were working in the back garden, meaning the patio was off-limits. Due to their presence, we couldn’t even open the blinds or patio doors, which severely impacted privacy and comfort.
- The listing said that Wifi was available, but it did not work at all.
To make matters worse, I had agreed with the host to discuss these issues in person at checkout, and waited an additional 15 minutes beyond our check-out time to do so. The host did not show up, and no communication was received. This failure to follow through further reflects the host’s lack of care and poor management of the property.

31. juli 2025
Uopfordret anmeldelse
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Besvarelse fra Pass The Property

Thank you for your feedback. We're very sorry to hear the property didn’t meet expectations and understand how frustrating that must have been. While many of the issues weren’t reported during your stay, we’ve taken your comments seriously and have addressed several of the concerns raised.

We also apologise for the missed meeting at checkout and any inconvenience this caused. Your feedback is appreciated and will help us improve both the property and our service moving forward.

Bedømt til 5 ud af 5 stjerner

Great stay and great accommodations

Great stay and great accommodations
Highly recommend!

31. juli 2025
Uopfordret anmeldelse
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Besvarelse fra Pass The Property

Thank you so much for your kind words! We're thrilled to hear you had a great stay and enjoyed the accommodations. We really appreciate the recommendation and would love to host you again in the future!

Bedømt til 5 ud af 5 stjerner

Properties are great

We have stayed in few of there properties around Wakefield over the last few months and they have been good.
They have been clean,
all the things you need in the property
And perfectly located and will continue to stay in there properties when available

21. juli 2025
Uopfordret anmeldelse
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Besvarelse fra Pass The Property

Thank you for your continued support! We're so pleased to hear you've enjoyed staying in our properties around Wakefield. It's great to know they've been clean, well-equipped, and conveniently located. We truly appreciate your loyalty and look forward to welcoming you again whenever we're available!

Bedømt til 2 ud af 5 stjerner

Disappointing

We stayed at Underhill cottages in Mells, Frome. It looked lovely on the photos - lots of cushions and nice wallpaper and the location was good. In reality, there were several issues. A very badly equipped kitchen, a leaky tap, no outside furniture, a broken bathroom door, a broken clothes dryer. Worse, there were sharp screws on the bed where both my daughter and I cut ourselves and the hot water ran out on three days. It said it slept 14 and we were a party of 10. I asked for a partial refund and it was refused. Also, BEWARE of 5 star reviews. When I requested an early check-in they said it would cost £25 unless I wrote them two five star reviews in advance BEFORE my stay. I refused and said this was dishonest. The house itself was nice but these were more than snagging issues. A shame it isn’t better managed. The internet was also absolutely terrible but this may be a local issue. We couldn’t even watch TV.

19. juli 2025
Uopfordret anmeldelse
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Besvarelse fra Pass The Property

Thank you for your feedback. We're sorry to hear that your stay didn’t meet expectations and that you encountered several maintenance and comfort-related issues. We’ve reviewed these with our team, and can confirm that the hot water issue was resolved during your stay. All photos sent were assessed and reflected general wear and tear, but we are taking steps to improve where needed.

Most importantly, we sincerely apologise for what happened to your daughter. Guest safety is a top priority, and we are taking this matter seriously to ensure it does not happen again.

Regarding the internet, we understand it can be frustrating and are exploring options to improve connectivity in this rural location.

We appreciate your comments and are using them to improve both the property and our service.

Bedømt til 1 ud af 5 stjerner

Be wary and its all about money no simple assistance

They were an added layer after booking on Booking.com; lucky if you get a friendly person, most are arrogant. When simply asking to drop off my bags early and to use the bathroom for medical reasons for my mother, the question was ignored. Then I recived a response, sure at £25 per hour for an early check-in, which is crazy, then after requesting this multiple times to get an answer over the weeks. There was a response if you leave us a 5-star review, and we can do that, which I did and since removed it as explained above.

27. juli 2025
Uopfordret anmeldelse
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Besvarelse fra Pass The Property

Thank you for your feedback. We’re sorry to hear that your experience with our communication and early check-in process didn’t meet expectations. We understand how important flexibility can be, especially in cases involving medical needs, and we apologise if your request was not handled with the care and clarity it deserved.

We’d also like to clarify that reviews should always reflect a guest’s genuine experience. We do not require or expect guests to leave a review in exchange for services, and we’re looking into this matter internally to ensure all communication remains professional and appropriate.

Your comments are appreciated and will help us improve our service moving forward.

Bedømt til 5 ud af 5 stjerner

Nice house, good service!

28. juli 2025
Uopfordret anmeldelse
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Besvarelse fra Pass The Property

Thank you for the kind words! We're glad you enjoyed the house and our service. We'd love to welcome you back anytime!

Bedømt til 5 ud af 5 stjerner

Great property for our large family…

Great property for our large family holiday, location good and facilities excellent including the pool.

21. juli 2025
Uopfordret anmeldelse
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Besvarelse fra Pass The Property

Thank you so much for your kind words! We're really glad the property worked well for your family holiday and that you enjoyed the location and facilities—especially the pool. We’d be happy to welcome you back anytime!

Bedømt til 5 ud af 5 stjerner

Lovely property in Bath

Lovely property in Bath, nicely maintained. Superb communication even late at night. Made our stay so stress free and enjoyable. Thank you

26. juli 2025
Uopfordret anmeldelse
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Besvarelse fra Pass The Property

Thank you so much for your kind feedback! We're delighted to hear that you enjoyed the property and felt well taken care of during your stay. It was a pleasure hosting you, and we’d love to welcome you back anytime!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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