Parts for Treadmill Anmeldelser 

Though we are living through a global pandemic, the staff at Parts for Treadmill did the best job they could in fulfilling my order. There were snags and snafus, but currently that is understandable. I appreciated their willingness to compromise in my favor on the final balance, and their emails were always courteous and informative. PS

The response from this terrible company to my review below is a LIE - I simply cannot believe how unprofessional this company is - absolutely shocking! I have called you 17 times and and sent you 12 messages on whatsapp (as this is what you use) and sent you 8 emails! Not only you were not able to answer my questions but you completely ignored me until I left you a negative review here! This is utterly shocking behaviour as your manager has lied to me in writing that the product was shipped and that was never the case!!! I received a call from you where I was threatened that I will never receive my money back unless I remove my 100% objective and accurate review (and I quote: “my boss told me to tell you that”!!!!!!!!!!! This company should NOT exist - terrible absolutely terrible service! Please everyone just do NOT buy anything from them!

Ordered a motor on the 1st of august and paid £14 for postage, it was advertised As “next day shipping” on the website. On the 5th of august the item was booked for shipping and a tracking number was generated. I emailed them multiple times and didn’t get a reply. I contacted them everyday on whatsapp and no reply. Called multiple times and was told someone from the “right” department would call me back. They didn’t. I even contacted dhl and even they confirmed that the item was not in their possession and they haven’t received anything, Just that a shipping number was generated. Then after 25 days dhl got the motor and was delivered on the 28th. Obviously after waiting 20 days I didn’t expect to get anything as all i got was a tracking number that was stuck, so I bought a brand new treadmill for £300. So I didn’t need the motor and when I contacted them they said i need to return the heavy motor that needs a big sturdy package back to italy and that i would be the one paying. Even though its their fault. Avoid them or be ready to wait a month with no updates.

Ordered a new motor belt for my treadmill which was slipping. Belt was shipped from Italy which took a few weeks to arrive. After fitting it was slipping worse than previously. After contacting them I received a response shortly after requesting pictures of the motor which I sent. They then sent a slightly shorter belt (again from Italy which took two weeks) free of charge which worked perfectly.
In summary, delivery takes longer than I would have liked but customer service was spot on. I had also contacted nordic as it was their treadmill and they were next to useless.

Bei meinen Laufbandproblem (lief nur auf Maximalgeschw.) kompetente und superschnelle (selbst am Abend und Wochenende) Unterstützung bei der Fehlersuche. Ich erhielt klare Anweisungen (Video, Beschreibung) zum Testen zur Fehlereingrenzung sowie die dazugehörigen Erklärungen. Kundenservice in Perfektion. Vielen herzlichen Dank.

Danke, kann Ich nur weiterempfehlen, schnell, kompetent, hilfsbereit 👍👍

After just 2 weeks on lockdown in Mallorca Spain my treadmill took a battering and as such the belt soon became unserviceable. Spain didn't have the right belt so I though I'd have to turbo and do circuits for the foreseeable future. This had a direct impact on my moral! Anyway I contacted Commercial Parts For Treadmill and they identified the belt I needed and dispatched it asap. I didn't hold much hope of seeing the belt anytime soon, so it was with much excitement I received the belt just 7 days later. 2 hours after that the treadmill was back up and running. Thanks guys for getting this belt to me - saved my sanity.

Mark Livesey

I have a Bodymax B2 spin bike and the computer display had stopped working. I tried to get a replacement from the manufacturer, but it was horrendously expensive. I searched the internet and found the "Parts for treadmill" site on which I saw the BC8526 fitness bike computer. This seemed like just what I needed, so for the price I saw it for I'll risk it. I ordered one.
On arrival I unpacked the computer and offered it to the bike. I noticed it had a slightly different connection plug, and different fixing holes. I first temporarily connected the computer with a couple of connecting wires and proved that it worked O.K. The fixings were duly sorted, then I changed the plug from the old computer to the new lead, plugged it in, and away it went.
It has been on the bike now for 3 months, and works really well. Good clear display, and all the functions you should need on a spin bike.

Thank you "Treadmill parts" very much.
Cheers.
BILL

Parts for treadmill has an excellent service.
Collaborative support and the order delivered on time.

Thank you for all your help and guidance.
Appreciate all the feedback you’ve provided.
Have yourselves a most excellent week.

Excellent service.
I ordered a new walking belt for my treadmill and incorrectly measured it, they were happy to replace it, also I was advised on how to measure and fit it by the supplier.

Assistenza e cura per il cliente senza pari. Disponibilità al Top per trovare le soluzioni più adatte con una celerità mai riscontrata in contesti simili.
Super consigliatissimo

Ordered Lower motor controller "DCMD76" Jan-16-2019
Recieved after 4 weeks. Board was dead on arrival.
Contacted Customer Service via email "Luca Pasqualotto" with pictures. They asked to perform basic trouble shooting steps. After several email exchanges it was deemed that board is dead on arrival. They asked it should be sent back. I spent $70 in shipping to send it back hoping to recieved full refund.
Partsfortreadmill.com charged me import fee and refunded partial payment.

Pros: Responsiveness is hit or miss, at times you will get response with in 2 hours and other times it can take 2 weeks.

Conds: Very poor quality control, parts are dead on arrival, cumbersom process of returning and GOOD Luck GETTING FULL REFUND.

Ottimi prodotti, con un'assistenza post vendita che non tutti possono vantare.

Uno dei migliori siti sulla ricambistica per attrezzature fitness in circolazione. Assistenza clienti impeccabile. Lo consiglio!

Parts for Treadmill has let me down. Parts were sent to Italy for repair and sent back still not working on not 1 but 2 occasions on the same repair. We have communicated with them on a continuous basis and a refund for us being refused unless parts are sent to them to keep. Considerable moneys spent and no satisfaction. Beware and wary they will not work with anyone if things dont go right... All it takes is to make an effort to resolve or fix the problem and bear responsibility.

I sent off parts to this company twice for the same repair. Both times i was charged but parts were not repaired. Then they would not issue refund unless i let them keep the parts. My advice is to avoid.

Further to companies reply . Using the exact same parts as in the partsfortreadmill.com video, same fault is still present. ( which was meant to be repaired)

Youtube failed treadmill board repair t80 for video.

Pointless even trying to talk to this company. Also the positive reviews they do have i would question as well.

I tried several other vendors for the Treadmill Motor I urgently needed. Treadmill Parts was the only vendor who, not only provided the part, but provided valuable information on the installation and the maintenance, which no other vendor did. I would recommend Treadmill Parts without hesitation.