I am surprised a light coffee tastes nice again as I so far always preferred the dark roast. As unfortunately (another surprise find from the last Advent calender) El Tulo I wanted to order was un... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I've been a long term subscriber with Pact. I usually buy their amazing Christmas advent calendar which always arrives promptly, It's beautifully but sustainably packaged and has a fantastic range of... Se mere
Virksomheden har svaret
Have been a customer of Pact for a long time. Decided to buy some Christmas coffee versions. Delivered quickly but not tried them yet. Never had a bad coffee from Pact but many a tasty one. So looking... Se mere
Virksomheden har svaret
I've been drinking decaf for a while now, and El Rubi is easily the finest I've come across. It had all the depth and flavour I'd expect from a proper cup of coffee, and I genuinely couldn't tell it... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Pact Coffee
Skrevet af virksomheden
We’re on a mission to fix the broken coffee industry. Due to the traditional complex supply chain, many farmers live in poverty while others profit on the erratic commodity market.
We go straight to some of the world’s best coffee farmers and put out unnecessary middlemen. So we can give those that make the coffee a price that’s truly fair. In 2022, it was, on average, 76% above the Fairtrade base price.
We can avoid the commodity market because all of this coffee is speciality-grade (the very best). Once it’s in the UK, it’s roasted fresh in Surrey just before it’s delivered to you. Because nothing beats freshly roasted coffee.
How does it work?You can buy on a one-off basis from our online store or subscribe & save. Our subscriptions are as flexible as it gets – you can skip, cancel, pause or reschedule at the touch of a button online. And you can have coffee delivered as much as every two days to every two months.
Is it environmentally friendly?Our roastery is carbon-neutral, and we introduced fully recyclable packaging in 2023. We’re also a certified B Corp, which means we’re recognised as using business as a force for good. To read more, have a look at our transparency report.
Do I have to pay for delivery?Claim free delivery when you Subscribe & Save or spend £15. Other orders incur a £2.49 delivery fee.
Is there much choice?We expect to have around 200 coffees from eight different countries on our menu in 2023 – and we’re always looking to work with more farmers.
Kontaktoplysninger
10.201, THE LEATHER MARKET, Weston St,, SE1 3ER, London, Storbritannien
- 020 3095 3975
- ahoy@pactcoffee.com
- www.pactcoffee.com
4,6
Fremragende
3 t anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great products at great prices
Great products at great prices. Website is easy to navigate and the order was promptly dispatched. What more can you ask for?
10. august 2026
Besvarelse fra Pact Coffee
Hi Martina,
Thank you for taking the time to leave this wonderful review!
It's a pleasure to hear that you enjoyed our coffee, you thought our prices were great, and that our website was easy to navigate.
We are also glad to hear your order was dispatched promptly - we understand the importance of receiving coffee quickly, so we always make sure to dispatch orders as soon as.
Wishing you a lovely day, and happy brewing.
The Pact Coffee Team
No dramas 👍🏻 👊🏼
10. august 2026
Besvarelse fra Pact Coffee
Hi John,
Thank you for taking the time to leave this great review!
We're glad to hear you had a positive experience with us, where the was no dramas.
We want ordering and receiving coffee to be as straight forward as possible, so we're pleased to hear this!
Wishing you a lovely day, and happy brewing
The Pact Coffee Team
Besvarelse fra Pact Coffee
Hi Richard,
Thank you for taking time to leave this 5* review! We're delighted you've been enjoying our coffee! Here's to many more brews!
The Pact Coffee Team
Besvarelse fra Pact Coffee
Hey Howie,
Thanks so much for the kind words! We're thrilled you've been enjoying our coffee, and hope there's many nmore brews to come!
The Pact Coffee Team
Pact coffee are very good
Pact coffee are very good. The house coffee is so amazing that I went from asking for 250g to 1kg the following month as I loved it so much. Also, I had some financial difficulty after a sudden death in the family & Pact coffee paused my account for a fewonths until I got back on my feet which was outstanding! I always receive my Pact coffee package the day aftery order is submitted which is great! It's lovely waking up to freshly ground house coffee every morning! Thankyou Pact Coffee!
10. april 2026
Besvarelse fra Pact Coffee
Hi Natasha,
Thanks so much for taking the time to leave this amazing 5* review! Who says House Coffee has to be boring? Not us! We're glad we were able to support you after your financial difficulties and that you're enjoying mornings as they should be! Here's to many more brews!
The Pact Coffee Team
Delivered within 24hrs of ordering
Delivered within 24hrs of ordering, quality coffee ☕
6. august 2026
Besvarelse fra Pact Coffee
Hi David,
Thanks for leaving this wonderful review! We're glad our coffee made it to you on time and that it was thoroughly enjoyed! Here's to many more brews ☕️
The Pact Coffee Team
Second order of house coffee blend.
Second order of house coffee blend. Great price, fast delivery service, and great coffee. It has certainly become a favourite of both me and my wife. The aroma, of warm melted chocolate, fills the kitchen and gets the taste buds working. Would highly recommend.
6. august 2026
Besvarelse fra Pact Coffee
Hi Paul,
Thanks for taking time to leave this amazing 5* review! We're thrilled you and your partner have been enjoying our House blend, and hope there are many more brews to come!
The Pact Coffee Team
What a con
What a con, a 1 cup plastic cafetiere sold as a 3 cup cafeteria worth nearly £30…
Lier’s, I will never buy anything from this company again even if the coffee is good. Completely misleading free gift that isn’t worth what they said it was while I paid too much for overpriced coffee… shocking.. 😢👎
6. august 2026
Uopfordret anmeldelse
Besvarelse fra Pact Coffee
Hi there,
We'd like to clarify that cafetiere "cup" sizes are an industry-standard measurement based on small, espresso-style servings of around 125ml, rather than standard UK mugs. So a 3-cup cafetiere holds around 375ml in total – this is a genuine reflection of its size, not a misrepresentation, and the same standard is used across the industry.
We're sorry this wasn't clear and that it's changed your experience, especially as it was included as a free gift alongside your order. We would certainly love the opportunity to rectify this for you. Please get in touch if you would like to make another order.
The Pact Team
Besvarelse fra Pact Coffee
Hi Jayne,
Thank you for taking the time to leave this lovely review!
We are glad to hear you had a positive experience with us, where you were very pleased with your order.
Wishing you a wonderful day, and happy brewing!
The Pact Coffee Team
The coffee has been excellent so far…
The coffee has been excellent so far have only tried the house blend so far
27. juli 2026
Besvarelse fra Pact Coffee
Hi there,
Thank you for taking the time to leave this amazing review!
We are over the moon to hear you have found our House coffee to be excellent, and we can't wait for you to try more of our delicious coffees.
Wishing you a lovely day, and happy brewing!
The Pact Coffee Team
Quick delivery and lovely coffee
27. juli 2026
Besvarelse fra Pact Coffee
Hi Craig,
Thank you for taking the time to leave this amazing review!
It's a pleasure to hear your order arrived quickly, and that you think our coffee is lovely.
Wishing you a lovely day, and happy brewing.
The Pact Coffee Team
Besvarelse fra Pact Coffee
Hi there,
Thank you for taking the time to leave this wonderful review!
It's a pleasure to hear that your order arrived quickly, and that you think our coffee is great quality.
We look forward to you trying more of our top quality coffee.
Wishing you a lovely day, and happy brewing.
The Pact Coffee Team
Disappointing decaf
I wanted to like this but I got the Casa Loma decaf and it was awful. I thought I'd lost my sense of smell when I first opened the bag as there was almost no smell. Sadly there's also almost no taste. I've found that if I use twice as much as I usually brew and then I get a faintly burnt taste, not very pleasant. Worse than supermarket coffee in my opinion, very disappointed.
6. juli 2026
Besvarelse fra Pact Coffee
Hi there,
Thank you for the honest feedback, and I'm sorry the Casa Loma decaf let you down.
That's not the experience we want. This is a Colombian, Castillo-variety coffee and roasted medium, so a customer should get a genuine cup of dried-fruit notes, not something flat and aroma-free that turns bitter when you brew it stronger.
We would like to put this right. Please drop us a message at ahoy@pactcoffee.com and we'll get a replacement sorted for you as soon as possible.
Thanks again for flagging this. It genuinely helps us keep quality consistent.
Kind regards
Kristy
Customer Service Manager
Good Coffee
Really lovely coffee with a smart little cafetière. I’d recommend the coffee to anyone
18. december 2025
Besvarelse fra Pact Coffee
Hi Caroline,
Thank you for taking the time to leave this amazing review!
We are over the moon to hear you have been enjoying our coffee with your cafetiere, and that you would recommend us to others.
We can't wait for you to try more of our delicious coffee!
Wishing you a lovely day, and happy brewing.
The Pact Coffee Team
Great coffee
Great coffee, fast replacement when Royal Mail damaged my package, looking forward to trying other coffees
19. juni 2026
Besvarelse fra Pact Coffee
Hi Shane,
Thanks for taking the time to leave this lovely review! We're happy to have helped with the replacement bag and glad you got back to brewing! Here's to many more!
The Pact Coffee Team
New customer
Query on first order(gift offer) resolved very promptly, enjoyed first coffee great service
6. juli 2026
Besvarelse fra Pact Coffee
Hi Julie,
Thanks for taking time to leave this review. We're happy to have resolved your missing gift dilemma, and appreciate you leaving us this 5* review! Here's to many more brews!
The Pact Coffee Team
Besvarelse fra Pact Coffee
Hi Rayan,
Thanks for leaving this amazing 5* review! We're delighted you've been enjoying our coffee, and hope there's many more brews to come!
The Pact Coffee Team
Yummy coffee delivered to my door
Yummy coffee delivered to my door? What’s not to like?! Try it. I’ve loved this company for years and just returned after a break. Love their coffee.
30. juni 2026
Besvarelse fra Pact Coffee
Hey Kelly,
Thanks for taking the time to leave this wonderful review! We're so pleased that you've been enjoying our swift service, and that you've rejoined our coffee community! Here's to many more brews! 🙂
The Pact Coffee Team
Besvarelse fra Pact Coffee
Hi Sarmasan,
Thank you for this wonderful 5* review. We're delighted you've been enjoying our coffee, and hope there are many more brews to come!
The Pact Coffee Team
Order arrived at notified date and time.
27. juli 2026
Besvarelse fra Pact Coffee
Hi there,
Thank you for taking time to leave this 5* review! We're delighted our your order in a timely fashion, and that you've been enjoying it! Here's to many more brews!
The Pact Coffee Team
Dette er Trustpilot
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